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Chicago's Essex Inn

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1,915 Reviews from our TripAdvisor Community

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Showing 1,653: English reviews
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Reviewed yesterday NEW

Stayed 4 nights this week. Convenient location. Fitness room is brand new and nice. Front desk staff and bellman very friendly. The view from my room was lovely. .That is all that is nice to speak of. The constant noise, construction and otherwise, is terrible. Impossible to sleep, even with a noise canceling app on a cell phone. No power...

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Helpful?
Thank Melissa R
Reviewed 3 days ago NEWvia mobile

We stayed at the Essex 2 years ago over spring break and LOVED it. Great view, great pool and sun deck. Amazing breakfast in attached restaurant. Also enjoyed parking on site. HOWEVER- we were NOT warned that the annex you see in the picture has been torn down! NO pool, NO parking and NO restaurant! As if that wasn't bad...

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1Thank djsaur
Rothschild, Wisconsin
Reviewed 3 days ago NEW

I stayed at the Essex Inn the weekend of March 11 with my brother and his family for a quick getaway weekend. My sister-in-law had been recommended this hotel a couple of years ago and booked the room without reading any of the reviews. I had previously checked TripAdvisor and knew we were not going to have a good room....

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Thank Alecia S
Cleveland, Ohio
Reviewed 4 days ago NEW

My family and I have stayed at the Essex a half dozen or so times in the past and never had any issues. We loved the pool, the deck overlooking Michigan Avenue and its proximity to the great restaurants and clubs on Wabash. However...our most recent visit this last weekend SUCKED. When making the reservation we were not told that...

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1Thank jt2572017
Reviewed 1 week ago NEW

Hotel was under construction, but staff were friendly and accommodating! We were able to walk to our venues during this portion of out trip! Love CHICAGO!!! The hotel was clean and had comfortable rooms.

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Thank Kory S
Berlin, Wisconsin
Reviewed 1 week ago

so my family and I decided to go on a small getaway to Chicago this weekend and I had called the Essex Hotel. When i was making the reservation i had asked the lady on the phone if there was a pool. She had told me there was a beautiful pool on the roof and there was free parking instead...

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2Thank bobbi1078
Singapore, Singapore
Reviewed 3 weeks ago

I stayed at this hotel and had a pleasant stay despite the obvious re-development going on currently. The location is the biggest plus point while the rooms and furnishings are satisfactory. They could do with better room service.

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1Thank Viraj S
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Viraj S, Thank you for your feedback. We always aim to do better and welcome all feedback. Please feel free to share with us regarding the room service you've mentioned. Let us know what we could do better to would bring you back to the Essex. John Zhou Chicago’s Essex Inn, Your Key to the City! jzhou@essexinn.com

New York City, New York
Reviewed 3 weeks ago via mobile

I've stayed here before but as of this week the Essex Inn is a very different place. It is a construction zone. The entire section containing the gym and pool are gone (or in the process of being demolished. ) There are ridiculous amounts of noise and dust and vibration from the construction. This hotel is close to impossible to...

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1Thank RouteburnTales
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi RouteburnTales, Thank you for your review. Sorry to hear about the problem construction has bought to your stay. I can only imagine what it is like. Rest assured, this is not the normal case for the property and the construction next door is only temporary. We hope you would give us another chance in the future to provide you...

MISSOURI
Reviewed 4 weeks ago

The only reason I am not giving them five stars is because they are currently tearing down part of the hotel to rebuild it into a new modern hotel complete with luxury condominiums as well so the amenities are quite limited. There is no restaurant or pool anymore and there is construction going on during the day but despite that...

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Thank RCRUNCHY
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi RCRUNCHY, Thank you for your awesome review on your recent stay with us! We are thrilled to hear that you enjoyed our excellent customer service team. We have shared your feedback with the entire team and will continue to work diligently, to provide excellent service. Thank you again for staying at Chicago’s Essex Inn, Your Key to the City!

Ann Arbor, Michigan
Reviewed 4 weeks ago

Great location right across the park and within easy walking to the L. The rooms and furnishings are OK, but in line with it's mid-range affordability. The pool is nice and has an outdoor patio that is nice. The staff was also very helpful.

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Thank michiganmig
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi michiganmig, Thank you so much for feedback on Chicago’s Essex Inn. It is one of Chicago oldest and premiere boutique hotels, and we’re glad you had an opportunity to experience a little piece of Chicago’s history. We hope to have the opportunity to welcome you back to the Essex Inn. Thank you again for staying at Chicago’s Essex Inn...

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $98 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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Questions & Answers

Here's what travelers have asked, with answers from Chicago's Essex Inn staff and other travelers.
53 questions
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Questions? Get answers from Chicago's Essex Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed here to enjoy Buddy Guy's Legends Bar...within walking distance easily!”
 of 5 bubbles korys722, 1 week ago | Read review
“construction could be a problem. typically lasts form 8am - 4pm”
 of 5 bubbles RCRUNCHY, 4 weeks ago | Read review
“Get a high up room for a view of streets”
 of 5 bubbles cbcomponents, Jan 1, 2017 | Read review
“The hotel needs an update”
 of 5 bubbles Sana-ali, Nov 17, 2016 | Read review
“Best views facing Michigan Ave.”
 of 5 bubbles jimcC2047MD, Nov 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question