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Chicago's Essex Inn

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1,784 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
Cedarburg, Wisconsin
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were very pleased with our experience at the Essex. We chose it purely because of its proximity to the Shedd Aquarium and Field Museum, without knowing much else about it. We were very happy with the 2-room suite, the beautiful view, and most of all the excellent customer service. I felt bad about how many times I bothered them... More 

Review collected in partnership with this hotel

Helpful?
Thank 360triciat
Madison, Wisconsin
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

This was our first visit to Chicago and our first stay at the Essex Inn. The staff was friendly and I felt like our needs were taken care of; however, we were told if we booked through the hotel, our check-in time would be 2:00 PM. We arrived around 3 and the room was not ready. It wasn't a "huge"... More 

Helpful?
Thank midwestguest2016
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Except the lobby that is brand new (even if I don't understand what is the matter of a false cheminey that is not even turned on instead of a breakfast area...) and 2nd floor for conference rooms is also brand new the whole hotel seems to be stuck in 60's... Rooms decoration is old Windows are not heat/cold/noise isolated A/C... More 

Helpful?
Thank Alan B

Travelers are raving about these Chicago hotels

2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very pleased with our stay. This was a value hotel for our family so I was mentally prepared. Surprisingly the stay was above average. For the price it was awesome. Lobby - excellent greeting when we arrived. The front concierge were very polite and knowledgeable. Took care of any and all questions quick and informative which made our Chicago experience... More 

Helpful?
Thank Mike R
Detroit, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I thought the website photos deceived me on what the place actually looks like. The staff is very nice and good at customer service. The rooms and hotel itself needs updating. It is in a nice location.

Review collected in partnership with this hotel

Helpful?
Thank rockhell2010
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi rockhell2010, Thank you for sharing your review! While we pride ourselves on our customer service, the building is definitely apart of Chicago’s history. Hopefully during your next visit we will be updated with a more modern ambience. Thank you again for staying Chicago’s Essex Inn, your key to the city! More 

Atherton, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Hotel Essex several times, and each stay has gotten better. This trip we enjoyed a suite overlooking Grant Park. Our late night check-in was efficient and friendly. The location can't be beat - the park, the Museum Campus, the waterfront, the river are all walking distance. Chinatown is a short el ride away and so... More 

Helpful?
Thank Mark H
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Mark H, Thank you for your review! We’re happy to hear that you enjoyed your stay at our boutique property. We are in a prime location Museum Campus, Millennium Park and Grant Park are just some of the many attractions our location offers. Thank you again for staying at Chicago’s Essex Inn, Your Key to the City! More 

Canton
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Though the Essex is an older hotel, we would definitely go back again. We were greeted and checked in quickly, the rates were very good for the area. The hotel is located across the street from Grant Park, in walking distance to the lakeshore and the Museum Campus, Fantastic. The 6th floor room itself was a little small, but we... More 

Helpful?
Thank nporter57
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi nporter57, Thank you for your feedback! I am thrilled you had an awesome time with us; we are always working diligently to provide great service. We can’t wait to have you join us again; we look forward to serving you again. Thank you again for staying at Chicago’s Essex Inn, Your Key to the City! More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 1 week ago

We really enjoyed the location of the Essex Inn. Being on Michigan Ave. you are near to Buses and Taxi cabs. You are also right across the street from Millenium park and within walking distance from many other attractions. The staff was friendly and helpful. The room was average overall. The high point was a comfortable bed. The low point... More 

Review collected in partnership with Amoma.com

Helpful?
Thank H246AIjohnc
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi H246AIjohnc, Thank you for your review! We’re happy to hear that you enjoyed your stay at our boutique property. However, we are in a prime location Museum Campus, Millennium Park and Grant Park are just some of the many attractions our location offers. Thank you again for staying at Chicago’s Essex Inn, Your Key to the City! More 

Michigan
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I stayed here for 3 nights this week, and loved the location. I stayed here about 5 years ago, and was pleased to find that I was just as happy with my stay this time. It is walking distance to many tourist attractions, such as the Shedd Aquarium, Field Museum, Art Museum, and many beautiful parks. It... More 

Helpful?
Thank ladavis88
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi ladavis88, Thank you for your awesome review on your recent stay with us! We are thrilled to hear that you enjoyed our excellent customer service team. We have shared your feedback with the entire team and will continue to work diligently, to provide excellent service. Thank you again for staying at Chicago’s Essex Inn, Your Key to the City! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605-7101
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $122 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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