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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

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162 East Ohio Street, Chicago, IL 60611
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1 room 1 adult
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Tucson, Arizona
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 1, 2016

We stayed at this hotel during Christmas weekend due to the location of this hotel. The location is superb - within walking distance to restaurants, shopping, bars, Navy Pier, etc. Check in was very easy and efficient. The room was small and a bit run down as were the hallways. The carpet in the hallway looks dirty and as if... More 

Helpful?
Thank Jillibean516
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your review of Inn of Chicago. Our guests enjoy our convenient location in downtown Chicago with close proximity to many shopping and dining options. Being a historic boutique hotel we do our best to take advantage of the space we have available in our guest rooms and we appreciate your... More 

Chicago, Illinois
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

I stayed here for a weekend when my apartment wasn't available. I will say this place is a good value (especially for Chicago) but this place definitely shows you're paying less than other hotels in the area. The hotel is similar to some in Europe or New York City (nice lobby but small, aged rooms) Pros: perfect location (right off... More 

Helpful?
Thank J K
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your review of your visit with us at Inn of Chicago. We are pleased to hear that you felt you received a rate with great value for your room. We appreciate your feedback regarding the hotel and decor and will share your comments with our management team for review. We hope you will return... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 20, 2015

The location was fantastic. The hotel itself is old. The bedding was terrible. Pullout sofa had springs sticking out and was completely broken in the middle. Bathroom didn't have a vent, so was a hot steamy mess.

Helpful?
1 Thank NickandJessica
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your review of your stay with us at Inn of Chicago. We are happy to hear that you enjoyed our unique and convenient location in the city. It is unfortunate to hear of the challenges you faced regarding the furniture in your room. We have shared your comments with management so that we may... More 

Bridgman, Michigan
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 17, 2015

My husband found this hotel for a special price on Groupon and we wanted to stay downtown Chicago on this trip to enjoy the Christmas Market, shopping, restaurants, and the Christmas energy. The hotel is old, but that's part of the charm. No amenities........but all we used the room for was to sleep. We were on the 21st floor...no real... More 

Helpful?
Thank MichiganLady50
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us at Inn of Chicago. It's wonderful that you were able to stay with us while enjoying some holiday cheer! We hope you enjoyed your time in the city and that you may look to us for accommodations in the future. Have an excellent day. More 

Plainfield, Illinois
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Came in from suburbs for the Bears game and we just arrived. Been here 10 minutes and hate it. They didn't have a room ready /clean at 7 at night. Didn't have the level room we booked and made excuses and the staff are lacking. Not clean. Only good thing is the location. Ugh.

Helpful?
Thank Julie B
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us in Chicago. We are happy to hear that you enjoyed our convenient location in the city. It is unfortunate to hear of the challenges you faced regarding check-in. We would like to ask you to please reach out privately with your contact information so that management can review your situation... More 

Stockholm, Sweden
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 10, 2015

I stayed here for a business trip which was for more than 2 weeks. However, I had to checkout early as following amenities like Laundry, Free internet in room, Breakfast, Microwave and fridge were not present. Free internet is in first floor lobby and my room was on 18th floor. Otherwise, location and near by is very nice. Across the... More 

Helpful?
1 Thank Sanjay R
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us at Inn of Chicago. We are happy to hear that you found your room clean and comfortable and enjoyed our convenient location in the city. It is unfortunate that you had to check out early. We have shared your comments with management for review. We hope you may return for... More 

Manchester
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

Book this hotel in October and reading comments on TA after booking we were alarmed and expected the worst. Comments recently in the main seem a lot better. As only only paid £51 per night for 3 nights we were prepared to accept if it was a bit scruffy. We checked in and girl on reception very friendly. We were... More 

Helpful?
1 Thank Peter J
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your review of Inn of Chicago. We're happy to hear that you were happily surprised upon your arrival and enjoyed your accommodations throughout your stay. Our guests love our convenient location in the city and it's excellent that you did as well. We hope you will look to us for future accommodations and wish... More 

Grand Island, Nebraska
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 3, 2015 via mobile

I don't have much to say, I will just let the pictures speak for themselves. This is a sampling of the filth of my room. It appears no significant effort has been made to clean well. Hair on the sink, dirt accumulation, dirty shower fixtures, lamp base with questionable fluid stains dried on, and more. You will enjoy yourself much... More 

Helpful?
2 Thank kevbot
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, We appreciate you taking the time to share your feedback of your recent stay with us at Inn of Chicago. It is unfortunate to hear of the challenges you faced regarding the cleanliness of your room. This is certainly not our standard of quality and we have shared your comments with management and housekeeping to be reviewed immediately.... More 

Mexico
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 2, 2015

Perfectly located, few yards from Magnificent mile, few yards from Garrets, near the river, its really, just really convenient. Clean and awesome service. Spare sometime to visit the rooftop, specially at night, You can get some very nice picts!

Helpful?
Thank Hasturz
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 1, 2015

I stayed at this hotel recently for one night, I got the room on hotwire.com for $108 which is steal for downtown Chicago. The hotel is advertised as a nice boutique hotel, it is not at all. The rooms are small, and the bathroom is very small. Our bed skirt on our king size bed had a stain on it.... More 

Helpful?
1 Thank Ebony7914
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us in Chicago. It's fantastic to hear that you received quality service from our staff and were able to explore the city after receiving help with directions. It is unfortunate to hear of your challenges regarding your experience. We have shared your comments with management so they may be addressed. We... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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