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The Blackstone, Autograph Collection

636 S Michigan Ave Lobby Entrance On East Balbo Avenue, Chicago, IL 60605-1901
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Room & Suite (779)
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About

#62 of 207 hotels in Chicago
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.2
The Blackstone Hotel in downtown Chicago is a storied architectural icon rooted in the city's legendary past. Updated with all the modern amenities and features of today, The Blackstone delivers a distinguished hospitality experience perfect for the discerning traveler. Our downtown Chicago hotel is blooming as a point of cultural and creative discovery on the Cultural Mile. This downtown Chicago hotel offers modern accommodations boasting views of Lake Michigan and Grant Park, acclaimed dining at Mercat a la Planxa, refined meeting spaces, and thoughtful details like our state-of-the-art fitness center, personalized service and more. With stories to tell, The Blackstone is set to surprise, entertain, and inspire with a clever, contemporary attitude. Whether you are here for business or pleasure, this stunning hotel in downtown Chicago will ensure a restful and revitalizing stay. This luxury hotel is home to 4 iconic suites, both contemporary and historic in design. Delight in stunning views of Lake Michigan from the upper floors of our luxury Chicago hotel. The amenities in our hotel rooms include luxurious bedding, curated art pieces and design elements. Upgraded marble bath facilities with customized amenity offerings are featured in every room. Features also include complimentary entertainment with movie access in all our Chicago hotel rooms. Complimentary wi-fi for all Bonvoy members.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Restaurant
Complimentary Instant Coffee
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Telephone
Wardrobe / closet
Iron
Refrigerator
On-demand movies
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Spanish
Hotel links
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Location

636 S Michigan Ave Lobby Entrance On East Balbo Avenue, Chicago, IL 60605-1901
The Blackstone, Autograph Collection
4.5
2,901 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Blackstone, Autograph Collection, captivates guests with its historic charm and stylish decor that merge seamlessly with modern amenities. Nestled in a prime, serene location near Grant Park, the hotel boasts clean rooms and quality bath products that consistently receive accolades. While the attentive service and comfortable furnishings are often praised, some guests have experienced lapses in service and questioned the value, citing additional charges for amenities. Despite the concerns, the hotel's unique ambiance and proximity to local attractions continue to delight travelers.
Location
Convenient
Atmosphere
Historic
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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Lisa G wrote a review Feb 19
1 contribution
This a very beautiful and classy hotel. It is conveniently located in the geart of downtown Chicago. Very friendly staff. Reasonably priced. Beds are very comfortable. Wonderful gym! Beautiful shower. I would highly recommended this hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded yesterday
Thank you very much for your glowing review and for recommending our hotel so highly. We are delighted to know that you found our hotel beautiful and classy, and that our location in the heart of downtown Chicago added to the convenience of your stay. It's wonderful to hear that our staff's friendliness, the comfort of our beds, the quality of our gym, and the beauty of our showers stood out to you as highlights of your visit. We strive to provide a reasonably priced, high-quality experience for our guests, and it's gratifying to know we met your expectations. Your recommendation means the world to us, and we look forward to welcoming you back for another enjoyable stay. Thank you again for choosing us for your Chicago visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lover of the Sea wrote a review Feb 19
6 contributions1 helpful vote
If you love art and details, this is the hotel for you. The lobby is fabulous, so instagrammable, you will be amazed. Shutout to Marcus for checking me in. The keys have different designs and explanations behind, the wallpaper in the bathroom, the black stone on the table, the quote on the black soap. WE LOVED IT!!! The room was spacious, but the view was not great, reason why we kept the curtains closed. The bed were comfy, but the mini fridge didn’t seem to cool enough. I don’t like the fact that you don’t need a key to access the floors, which is a safety issue for us, but you need one to access their art hall. There’s a lot to do around that you can easily walk. Ubers aren’t expensive, and public transportation is easy and convenient. Overall, we loved it here!!!
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: •The bean is closed until spring 2024 •Public transportation is convenient but Uber is not expensive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded 2 days ago
Thank you so much for sharing your recent experience at our hotel! We're absolutely delighted to hear that you appreciated the art and detailed touches throughout your stay. It's wonderful to know that the lobby's design and the unique aspects of our rooms, from the bespoke keys to the carefully chosen quotes and decor, made your visit memorable. We're also thrilled that Marcus made a positive impact during your check-in process. We will be sure to pass along your shoutout to him—he'll be delighted to know he helped make your stay special. Regarding your concerns, we sincerely apologize for the aspects of your stay that did not meet your expectations, particularly the view from your room, the cooling efficiency of the mini-fridge, and your concerns about floor access security. We are constantly working on improving our guest experience and your feedback is invaluable in this process. Please rest assured that we will review these issues internally to ensure they are addressed appropriately. We're glad to hear that the location of our hotel provided you with convenient access to local attractions and transportation. It’s wonderful to know that, overall, you loved your time with us! We hope to have the pleasure of welcoming you back in the future, where we will strive to exceed your expectations in every way possible.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shawna C wrote a review Feb 18
1 contribution
Our family was looking for a different stay experience other than the traditional hotel stay. We found that with The Blackstone. It’s a unique gorgeous hotel. The rooms were very clean. Amari at the front desk was very sweet and helped us with local recommendations. DJ the valet was extremely helpful as well. I hope we see them both on our next trip. The Blackstone will be our go to hotel from now on.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded 2 days ago
Thank you so much for choosing The Blackstone for your family's stay and for taking the time to share your wonderful experience with us. We are thrilled to hear that we were able to provide a unique and enjoyable stay beyond the traditional hotel experience. It's fantastic to know that our rooms met your expectations in cleanliness and comfort. We are also delighted that Amari and DJ made your visit even more special with their warm hospitality and helpful recommendations. Your kind words have been shared with them, and they are equally excited to welcome you back on your next trip. The Blackstone team is committed to creating memorable stays for our guests, and knowing we will be your go-to hotel from now on is the highest compliment we could receive. We look forward to your family's next visit and the opportunity to serve you again with the same exceptional service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ami J wrote a review Feb 18
1 contribution
Disappointing experience. They really give you the minimum. Even low end hotels offer robes. We had to call get the robes. When we got them, there were no strings to wrap them around. Usually hotels also provide glasses but we had to call guest services again for that… there was a 10 min wait to get a hold of anyone. Waking up in the morning to take a shower and both the SHAMPOO AND BODY WASH WERE EMPTY. Never had that happen.. The worst part was that the room had an awful barn door that didn’t close all the way. The only good part was the view which we paid extra for anyway… Overall did not have a good experience. :(
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Date of stay: February 2024
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Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded 2 days ago
Firstly, I want to extend my sincerest apologies for the disappointments you experienced during your stay with us. We strive to provide a high standard of service and comfort to all our guests, and it's clear we fell short in your case. The issues you encountered with the robes, the lack of glasses in your room, and the difficulties in reaching our guest services are not reflective of our usual standards. We understand how these oversights can impact the overall experience, and we are genuinely sorry for any inconvenience caused. The situation with the empty shampoo and body wash dispensers and the barn door not closing properly are concerning. Please know that we are taking your feedback very seriously and have already initiated steps to ensure these are addressed immediately and do not occur in the future. While I'm glad to hear that you enjoyed the view from your room, I recognize that this does not compensate for the overall experience. Thank you for bringing these matters to our attention, and once again, we are truly sorry. We hope to have the opportunity to welcome you back and provide you with the exceptional service and experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Noway wrote a review Jan 2024
Bora Bora, French Polynesia44 contributions6 helpful votes
What a wonderful hotel and staff! We thoroughly enjoyed this historic hotel and how unique it truly is. While we weren't fortunate enough to get an upgrade to one of their very unique suites Amari was able to give us a tour of them all! It was a highlight of the stay for sure. The lounge was a great place for snacks in the evening and breakfast. I enjoyed flipping through the many books they had there. Our stay was over the weekend and we had one breakfast in the restaurant which was also nice. When we checked in there was an issue getting is the room we had booked but they made it work and were generous enough offer some points and a small refund - thank you Nate. Our room was overlooking the park and lake. This is the room views you want as it was absolutely beautiful. We had one morning with an amazing sunrise so make time to catch at least one sunrise.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Get the lake view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded 4 weeks ago
Thank you for your visit and I am thrilled that some of our staff stood out and make your stay more enjoyable. I know and Amari and Nate were so happy to be noticed for their customer service and we will certainly recognize accordingly. Looking forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HRMax wrote a review Jan 2024
20 contributions11 helpful votes
We arrived early for an one night stay and planned to have brunch at their tapas restaurant before checking in. We did not expect to check in early and were shocked by Amari Lindsey’s incredible service, professionalism and kindness - he checked us in early and gave us an amazing complementary upgrade to the highest level suite in the hotel. I’m guessing they were pretty empty that evening as it was a Sunday but he sure didn’t have to do that for us. The entire front desk was so kind and helpful and Amari’s kind service was just beyond any expectation. We will definitely be back!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded Jan 16, 2024
Thank you so much and I am thrilled that once again, Amari went above and beyond to help you. We thank you for your patronage and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paradise768298 wrote a review Dec 2023
1 contribution
My husband and I had a lovely stay at the Blackstone, Autograph Collection. The lobby is amazing. The staff is first class especially Amari at the front desk and Sterling the bellman. The down pillows offered the perfect support for my sore neck. I highly recommend this hotel. We are looking forward to our next stay here.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded Jan 2, 2024
It is wonderful to read this review first thing in the new year. Amari and Sterling were super excited to read that their service made such am impression, thank you. Looking forward to a wonderful new year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kadah H wrote a review Dec 2023
1 contribution
Our front end assistant Edward was so nice and professional and very helpful, he made our experience at black stone very convenient and fast. I’m visiting from Pennsylvania and we arrived very exhausted after being delayed for hours at the airport and Edward was a great help at making our check in so quick
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded Jan 2, 2024
Thank you so much for mentioning Edward, he is certainly an asset to our team and he was thrilled to see he made your stay a bit more enjoyable. Looking forward to a great 2024 and Happy New Year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allison M wrote a review Dec 2023
1 contribution
I had the privilege of having my wedding at the Blackstone Hotel this December. A perfect hotel destination to explore Chicago during the holidays! Our guests were thrilled with the location and the hotel itself. From the courteous front desk staff to the chefs who craft the menu. The service from the hotel staff was impeccable. The rooms are beautiful and modern. We looked at many hotels for the wedding weekend, but none compared to the elegance and excellence of the Blackstone Hotel. I cannot recommend staying here enough!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Such a stunning hotel, we will stay here for all future occasions. HIGHLY recommend the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded Jan 2, 2024
Allison, first Congratulations and thank you for choosing us for your special day. I am glad you enjoyed your visit, looking forward to a great 2024. Happy New Year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tram Alisa V wrote a review Dec 2023
chicago6 contributions1 helpful vote
A historic DIAMOND in Chicago, this is my favorite secret hotel. Beaux Art's architecture's fancy and modern French style is the aesthetic of The Blackstone Hotel; aside from staying in a unique museum-esk property where the beds/pillows are comfortable and the rooms modern and beautiful, dogs under 75 lbs are allowed for a fee. The front desk team will give you a warm welcome and their undivided attention. Edward and Amari remembered me from my previous stay. I was surprised, and we continued our conversation from my last stay. Both are professional, courteous, and very friendly with guests, whether checking in or asking questions about the city. The Blackstone's executive lounge for Bonvoy Elite members offers breakfast, small bites, and drinks. The lounge is cozy and a good place to work or hang out when it's not prime breakfast or small bites hours. Caroline is the evening attendant and promptly greets everyone as they enter. She'll make rounds and check in to see if anything is needed. She is absolutely fantastic and goes out of her way for hotel guests. The Blackstone Hotel is further south on Michigan Avenue, which is a benefit - less congestion. Depending on what your plans are, you can easily walk to major attractions. I've frequented various hotels in Chicago. However, The Blackstone is the property I find myself choosing repeatedly.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Executive Lounge for Bonvoy members is only open during the week.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pierre-Louis Giacotto, General Manager at The Blackstone, Autograph Collection
Responded Jan 2, 2024
Thank you so much for your review, and so glad you enjoyed your visit. I know that Edward, Amari and Caroline were thrilled to read about the positive impact they had on your visit. We look forward to welcoming you back again soon. Happy New Year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$175 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance hotel chicago, renaissance hotel blackstone, renaissance chicago, chicago renaissance
FORMERLY KNOWN AS
Renaissance Blackstone Chicago Hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
335
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE BLACKSTONE, AUTOGRAPH COLLECTION $159 ($̶1̶8̶0̶) - Updated 2024 Prices & Hotel Reviews - Chicago, IL

Frequently Asked Questions about The Blackstone, Autograph Collection
Which popular attractions are close to The Blackstone, Autograph Collection?
Nearby attractions include Fox in a Box Chicago (0.3 miles), Ragnarok Axe Throwing (0.2 miles), and The Loop (0.1 miles).
What are some of the property amenities at The Blackstone, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Blackstone, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Blackstone, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Blackstone, Autograph Collection?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Blackstone, Autograph Collection?
Conveniently located restaurants include Buddy Guy's Legends, Cafecito, and Meli Cafe.
Are there opportunities to exercise at The Blackstone, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is The Blackstone, Autograph Collection located near the city center?
Yes, it is 0.4 miles away from the center of Chicago.
Are any cleaning services offered at The Blackstone, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Blackstone, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Blackstone, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.