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BEST WESTERN Plus Hawthorne Terrace Hotel

#32 of 185 Hotels in Chicago
Certificate of Excellence
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699 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Rockville Centre, New York
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this resort due to it's proximity to Wrigley field as our trip centered around watching our home team, the NY Mets, play the Cubs. It was just about 1/2 a mile from the resort to the gate. There was a Starbucks on the corner and they served a fantastic hot breakfast included with the meal. The room... More 

Helpful?
Thank jnp623
Phoenix, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I really like this hotel. The rooms are big and the service is excellent. We had a king suite and everything was great EXCEPT new comforters are needed. The comforters are in duvet covers and do not stay in place. We woke up many times during the night. This wouldn't prevent us from staying here again but it would make... More 

Helpful?
Thank Keifer777
Iowa
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

We booked this when we had an event at the VIC Theater. It's nice. Though it offers no rollaway beds and the lighting is awful in the bathroom and in the bedroom. The outside terrace is very cute. I really loved that they had a cap call light. Meaning a light outside of the building that they would turn on... More 

Helpful?
Thank Megan R
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here in early July 2016, visiting to attend a Cubs game. When we arrived, the gentleman working as the valet that night was an extreme help, telling us about the area in which we were staying and explaining that we could walk to Wrigley Field the next day. Then Kwame, who was working the front desk, was also... More 

Helpful?
Thank Deidre W
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Hi Deidre W! I cant thank you enough for sharing your experience with not only us but other travelers. We truly loved having you as our guest and appreciate that you enjoyed staying with us. We look forward to your next visit! We will be here when you need us. Go Cubbies!! Warm Regards, Yolanda Carmin More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel in an amazing location. The rooms are well appointed. They have an arrangement with the public parking garage next door and you can pay for it through the hotel. Very convenient.

Review collected in partnership with Best Western

Helpful?
Thank Scot M
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Scot M, Thank you so much for sharing your feedback. We are so pleased that you enjoyed our hotel along with its location and services. Lakeview is a wonderful neighborhood to relax or if you prefer head over to one of the great restaurants or bars for some late night fun. We hope to welcome you again when your... More 

Wadsworth, Ohio, Usa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a super hotel located in the heart of everything that doesn't have the typical hotel feel. The rooms are unique, as is the style of the entire hotel. There's a cute terrace out front where you can enjoy the outside and a nice lobby area to relax in or enjoy the complimentary breakfast. We enjoyed a quiet night's... More 

Helpful?
Thank 703JulieS
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear 703JulieS, Thank you so much for sharing your experience with us regarding your stay. We are so pleased that you enjoyed your stay with us. The terrace is our most popular spot on the property. Its just a wonderful to way to unwind and enjoy the neighborhood. We hope to welcome you again next time your in our area.... More 

Kalamazoo, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

I live about 2 hours from Chicago, so I decided to stay in a hotel the night before going to an event earlier in the morning. I didn't know anything about this hotel before staying here. I was not a fan of the expensive valet parking...I should have looked for some sort of free street parking nearby (I lived in... More 

Helpful?
Thank Stefierella
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Stefierella, I cannot tell you how deeply sorry I am that your stay with us brought you so much distress and discomfort. We try our best to inform our guests of the parking upon check in, but it sounds like our agent did not welcome you in a way that we would normally for our guests. Also, although we... More 

Texas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at this hotel when visiting Chicago. The location is great in the tranquil Lakeview area. The rooms towards the back are VERY quiet. I did have an issue this last visit with housekeeping having left my door open one day after servicing my room. I had been sightseeing all day so who knows how long my room... More 

Helpful?
Thank houathlete
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear houathlete, Thank you for being a valued guest of ours. I am so pleased to hear you stay with us every time you are in Lakeview. I am sorry we did not get things right for your most recent stay, but it sounds like you understand that we made a mistake and appreciate you letting us know so we... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Hi.. Had a blast of a time in Chi town. Loved the location. In a great neighborhood. I would definitely stay here again, but just wish it wasn't so $$$$$. Oh well. Very easy to get around from this location. Liked it much better than the loop locations.

Helpful?
Thank stevecu214
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Hello Stevecu214, We are so pleased you enjoyed your stay with us and that you had a blast in Chi town! Sorry that the rate was one of our high demand rates during your stay. Our rates do fluctuate due to events in our area. I would be happy to help you find the best rate possible for any future... More 

Amana, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Hawethorne Terrace many times over the last ten years and it is in my book the best value around. The people are so nice and helpful. The rooms are top notch. I can't say anything bad about this hotel. we don't consider anything else unless they are full up.

Review collected in partnership with Best Western

Helpful?
Thank Charles M
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing your review with us and other travelers Charles M! We are so pleased to hear that you enjoyed your stay with us and that you are such a valuable guest of ours. 10 years! We love our regular guests and cant thank you enough for your continued support. We look forward to your next visit with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Location: United States > Illinois > Chicago > Lakeview
Price Range: $182 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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