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BEST WESTERN Plus Hawthorne Terrace Hotel

#29 of 185 Hotels in Chicago
Certificate of Excellence
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BEST WESTERN Plus Hawthorne Terrace Hotel
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732 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

A friend booked this hotel because of its proximity to Wrigley Field, To be honest I was surprised at the nightly rate. Perhaps it was jacked up because of the concert at Wrigkey(we were attending). E paid 400+ per night. It is iwithin walking distance which was our primary reason for staying there. It's a block from the lake and... More 

Helpful?
Thank mary m
Minneapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I awoke from my first night of sleep with 3 bed bugs crawling on me and in the bed. I am a physician and know what bed bugs look like. I was able to capture one of the bugs. I brought it to the desk. They claimed it wasn't a bed bug. While I at the desk another customer came... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jon W
peoria, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel was close to everything we wanted to see .. Employee's were very friendly and very helpful unloading the luggage from the car and taking it to the room .. Room was clean an large .. Hot breakfast was served in the morning with a nice court yard where there were tables to eat at instead of your room ..... More 

Review collected in partnership with Best Western

Helpful?
Thank David K
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear David K, Thank you for staying with us ad for sharing your experience. We could not be more pleased that you enjoyed your visit. I will be sure to pass on your compliments to the staff. We do our best to make sure our guests feel at home with us. We are so glad you enjoyed some of the... More 

Petoskey, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff was very friendly and helpful. Hotel is located in a lovely neighborhood only a couple blocks from Lake Michigan. I was surprised to learn the property was "dog friendly" and saw many guests traveling with their 4-legged buddies!

Review collected in partnership with this hotel

Helpful?
Thank 746non
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear 746non, Thank you so much for choosing to stay with us. We appreciate your feedback and are so pleased you enjoyed your stay. I will be sure to share your compliments with the staff, its wonderful that they were able to make an impact during your visit. We are happy to be pet friendly for our guests who are... More 

Solon
Level Contributor
1 review
4 of 5 stars Reviewed 6 days ago NEW

We love this hotel - a little high priced but location and access and neighborhood are just great. We always get a room on the suite side and it is perfect for us. Parking is high as well but most places are. It is nice to drop your car and walk to all your destinations or use the train.

Review collected in partnership with Best Western

Helpful?
Thank Jacybear
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Jacybear, Thank you so much for staying with us, we are very happy to have you! I love our suites and am glad you do too! I understand your concern regarding the pricing but hope that it does not deter you from staying with us. Our prices are continuously changing due to events nearby. Feel free to call us... More 

Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was amazing and in a very convenient location. We were able to walk to the Cubs game and walk to the lake. The room was so beautiful and I felt like I was at home. The personal was wonderful

Review collected in partnership with this hotel

Helpful?
Thank Autem
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Autem, Thank you for the lovely review of our hotel. I am so pleased to hear you enjoyed your stay with us. We hope to welcome you back again the next time you visit Chicago. We will be sure to make it feel like home again. Warm Regards, Yolanda Carmin More 

San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfectly located if you want to be near Wrigleyville or nearby neighborhoods. The rooms are large for a city neighborhood hotel. We had a suite with two double beds and a double sleeper sofa. It was my husband, myself and two teenagers. There was a small fridge an a microwave and two TVs. Very clean! The only... More 

Helpful?
Thank drbud1
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear drbud1, Thank you so much for selecting to stay with us and for sharing your feedback of our hotel. I truly appreciate all of the details you added. I am sorry about the AC unit giving you trouble. The unit should not have been switching over to heat, I am having my engineer go through the hotel to test... More 

Toronto, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for Northalsted Market Days 2016. This is our second year in a row we attended the festival and stayed at the Best Western Plus Hawthorne Terrace given the great location. Rooms are large with mini refrigerators and coffee machines. Plenty of clean, nice towels. Beds are also very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Chad H
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Chad H, Thank you so much for choosing us again for your accommodations while visiting the famous Market Days! We are so pleased that you enjoyed your stay and the wonderful location of the hotel. We hope to welcome you again next year! Warm Regards, Yolanda Carmin More 

Minneapolis, Minnesota
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. I actually can not say enough good things about this hotel. First of all we had this loft style suite with 2 King beds. The space was amazing. I will be asking for this room every time I return. The complimentary breakfast was a great way to start our day. The location is phenomenal. All staff... More 

Helpful?
Thank Don R
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you Don R! We are delighted that you chose us for your guys weekend! Thank you so much for sharing your feedback with us and other travelers who may be looking to stay with us. I am pleased to hear you enjoyed our hotel, amenities, and the staff. I will be sure to share your compliments with everyone. Don... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A short stay at a great place! Very clean and the staff were all very pleasant! The parking garage is right next door. Super convenient!! Close enough walk to the ball park and a lot of places to stop on the way. If you would get thirsty! Would totally stay at this one again!!!

Helpful?
Thank Amie L
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Amie L, Thank you for staying with us and for sharing your feedback. We are so pleased that you enjoyed your stay with us and that you found our location so convenient. We hope to welcome you back next time you are in Chicago. Warm Regards, Yolanda Carmin More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway St, Chicago, IL 60657-2516
Location: United States > Illinois > Chicago > Lakeview
Price Range: $165 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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