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Hyatt Place Chicago / Downtown - The Loop

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28 N Franklin St, Chicago, IL 60606-3618
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$152
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Free cancellation until 01/29/22
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Traveler (272)
Room & Suite (124)
Dining (11)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place Chicago / Downtown - The Loop
Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#75 of 222 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Easy access to the Windy City’s favorite activities and attractions. At 18 stories tall, this Silver LEED-certified hotel in downtown Chicago comprises 206 guest rooms and features a heated indoor pool, 24-hour fitness center, full-service bar, and free WiFi everywhere.​
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycle tours
Kids stay free
Paid private parking nearby
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Snack bar
Wine / champagne
Bowling offsite
Walking tours
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish, Greek, Polish and 1 more
1752Reviews41Q+A98Room tips
Traveler rating
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Popular mentions
Jonathon414 wrote a review Nov 2021
1 contribution
Out of service pool and ice maker and room phone, no hot water, room 604 window wouldn’t latch, soiled sofa mattress cover, breakfast was the worst I’ve seen in a hotel; plain bagels, wheat toast with a guacamole packet, green apples, lucky charms and Raisin Bran, dairy milk, decaf mint tea, and coffee.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Alyssa H wrote a review Nov 2021
1 contribution
I stayed here for a work conference. It was walking distance to everywhere I wanted to go in the loop, including the Art Institute and Cloud Gate. The room was clean, comfortable, and quiet. I would absolutely stay here again next time I'm in Chicago.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Trip type: Traveled on business
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Jim wrote a review Nov 2021
California13 contributions5 helpful votes
This property is in need of major upgrades. While I realize that the Hyatt Place is a “lower” level product in the Hyatt family, this facility needs a face lift and better functionality (no hot water for two days). I am still a Hyatt fan, but will not return to this property until it is upgraded.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Trip type: Traveled on business
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Janeen P wrote a review Nov 2021
1 contribution
The hotel itself was nice. Ambiance is cozy and chic. Room is nice and clean. We spent 4 nights in the hotel from Nov. 9 to 13, as birthday/family vacation. When i checked in, girl named Liang, checked me in and i asked her if she can give me a room with a tub since its my birthday, but she told me there wasn’t available. And that is only for PWDs , I was hoping that she will do extra mile since its my birthday but she didn’t so i was disappointed. And her communication in English needs an improvement because i actually didn’t understand her that much. Luckily, after our boat tour and dinner when we came back, my partner asked the girl name Sephanie if she could check if theres an available room with a tub, she checked it and said that we could move, that was an extra mile and im glad we asked. We moved to two queen beds with a tub in the 10th floor room 1001, she’s super nice and i like that she did an effort to look for available rooms. Very nice. Thank you so much to Sephanie for doing that, highly appreciated. One thing that we dont like, is the breakfast buffet. It seemed like theres not much effort. We were hoping for hot scrambled eggs or hot meals, but then there’s boiled eggs, its not that good seemed like kitchen staff were lazy to cook in the morning. Also we tried using the laundry, we waited for like 2hrs to dry the clothes but still wet, the dryers need to be fixed since its not working properly. But i appreciate housekeepin for doing an extra mile by drying our clothes to their laundry, but bad side is, they dried our clothes in really hot temperature, those our new sweaters, and jackets that we just bought for this trip. Since its hot temperature, some clothes shrunk, and it doesn’t look good anymore, those are new but after drying it it looks old already. Sad, but thanks anyway, we should’ve not done the laundry if only we knew. Overall, i would rate it 8/10 during our stay. Thanks Hyatt!
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Date of stay: November 2021Trip type: Traveled with family
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Cantadiva wrote a review Nov 2021
Bellevue, Washington1 contribution
I booked this hotel since it looked close to the opera house on the map. The hotel is literally just steps away. I couldn't have been more pleased with the location. My room was 513, it was spacious, and the sitting area was wonderful. It was quiet and private.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Trip type: Traveled on business
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PRICE RANGE
$112 - $492 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
206
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Frequently Asked Questions about Hyatt Place Chicago / Downtown - The Loop
Which popular attractions are close to Hyatt Place Chicago / Downtown - The Loop?
Nearby attractions include Skydeck Chicago - Willis Tower (0.3 miles), Room X Escape (0.1 miles), and Lyric Opera of Chicago (0.1 miles).
What are some of the property amenities at Hyatt Place Chicago / Downtown - The Loop?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Chicago / Downtown - The Loop?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Chicago / Downtown - The Loop?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Chicago / Downtown - The Loop?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hyatt Place Chicago / Downtown - The Loop?
Conveniently located restaurants include Prime & Provisions, 312 Chicago, and Italian Village Restaurant.
Are there opportunities to exercise at Hyatt Place Chicago / Downtown - The Loop?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hyatt Place Chicago / Downtown - The Loop located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Hyatt Place Chicago / Downtown - The Loop?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Chicago / Downtown - The Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Chicago / Downtown - The Loop offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.