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The Pittsfield Hotel

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The Pittsfield Hotel
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117 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Guadalajara, Mexico
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excelent location !! You have interesting places to visit, Restaurants, Theaters, Shops and more. The Metro line, It's a couple of blocks from the hotel and it's the same line that takes you directly to the O'Hare airport. The room (2016) is very nice, the bed is comfortable and there is a small kitchen in the room (fridge and micro... More 

Helpful?
1 Thank TITA P
Smithton, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed her in August, when booking in nothing was said about there being no hot water. Went to shower that night and couldn't. They hadn't had any hot water for 3 days we were told. we left the next day. There is no one on the desk till 2 every day . The lift and foyer area is grotty.... More 

Helpful?
2 Thank crafty62

Travelers are raving about these Chicago hotels

Perth
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed August 9, 2016 via mobile

Stunning old building left to rot. The rooms look nothing like the photos - it's almost false advertising. We demanded a different room after check in as our original one was atrocious - poorly made up, no water coming out of tap, bed in middle of room like a weird island. Luckily there was another room and they upgraded us... More 

Helpful?
2 Thank Tiff85
Sp S, Public Relations Manager at The Pittsfield Hotel, responded to this review

Dear Guest, thank you for reviewing us. I'm sorry you had a bad experience with us. You've received an upgrade after the issues, which is what we do if cases like this happen. We are available by phone starting 8AM until 10 PM, people at the front desk are between 2-10 PM. We provide everything that's missing, just with a... More 

Saint Louis, Missouri
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 5, 2016

Where to start, first we could not find the location. We called the number and all we were repeatedly told was the address and that is was across the street from a subway sandwich shop. I explained to the guy I had the address but was not able to locate, I even gave where we were standing and if he... More 

Helpful?
3 Thank kaerae1989
Sp S, Manager at The Pittsfield Hotel, responded to this review

Dear guest, thank you for your stay and posting the review. Is important to us in helping to improve our services. Location is very simple to find, the address is clear. Check in time starts at 4:30 PM, but we try to accommodate our guests even if they show up earlier, in the event that the unit is already cleaned... More 

New York City, New York
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed August 3, 2016 via mobile

SP Millennium Suites are dreadful. No room cleaning, no working wifi, no towel rail (broken), no coffee, no room service, no window covering, no immediate contact. Desk manned intermittently. Mouldy shower. Exorbitant price for what we got. Good location but that's about it.

Helpful?
4 Thank Trish F
Sp S, General Manager at The Pittsfield Hotel, responded to this review

Hello and thank you for your stay. We do not offer housekeeping, we clean and prepare the units between our guests only. We do not offer any room service. There is wifi in the unit and coffee maker. We can be found either at the front desk, or by phone to our main office. Thank you for your time to... More 

Omaha, Nebraska
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 20, 2016

This place is about location, nothing fancy about room or the Hotel. There was some communication issues about a baby crib/pack n play, but they stepped up and were committed to service! We appreciated their efforts to accommodate the need we had. Without it I may have given them 3 stars. This place is a great budget hotel that is... More 

Helpful?
1 Thank Skipdog24
Sp S, Director of Sales at The Pittsfield Hotel, responded to this review

Dear Guest, we appreciate your business and hope you had a pleasant stay More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2016

This place was a little weird. We went to Chicago for the Beyonce concert and needed a place close to Soldier Field and affordable. You should look for Fornelli Towers outside, as it wasn't clearly marked. It's in a great location. But it took 50 minutes to check in. We sat in the hot lobby and waited our turn. I... More 

Helpful?
2 Thank candee731
Los Alamos, New Mexico
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 10, 2016

These apartments are located in the Pittsfield Building at 55 East Washington. The building is easy to find; the SP suites desk was not clearly marked, but we did find it (it is against the East wall, right by the security guard). We had a two bedroom suite that also had two baths. There were two towels in each bath,... More 

Helpful?
1 Thank Waffles M
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2016 via mobile

The location of the hotel was amazing for the price. There's several places to eat that are only a walk away. A bit of something for everyone's budget. Also, within a ten minute walking distance you can reach several places like Millenium Park, clothing stores, pharmacies, beauty salons, bus stops to take you to popular destinations, and a metro line... More 

Helpful?
1 Thank KansanSunflower
Sp S, General Manager at The Pittsfield Hotel, responded to this review

Dear guest, we are delighted you've enjoyed your stay with us and thank you for the review More 

2 reviews
2 of 5 stars Reviewed July 5, 2016 via mobile

My boyfriend and I, along with my friend and her boyfriend stayed here one night and it wasn't the best. I'll start from the beginning, the hotel is NOT easy to find. For some reason they don't have the name of the hotel in the front of the building (which is hard to figure out because it has 3 different... More 

Helpful?
Thank Nichelle P
Sp S, Public Relations Manager at The Pittsfield Hotel, responded to this review

Hello and thank you for your business and the time took to review us. All reviews, good or bad help us to improve our services. It's very easy to find, address is clear, there is only one location. There is nowhere advertised as free parking since there isn't any parking at the building. Check in time starts at 4:30 PM,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Pittsfield Hotel

Address: 55 E Washington St, Chicago, IL 60602-2103 (Formerly SP Suites Millenium Park Chicago)
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $101 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pittsfield Hotel 3*
Number of rooms: 100
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Also Known As:
Sp Suites Millenium Park Chicago Hotel Chicago
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