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Horrible experience. The heating didn’t work, no hot water and the elevators didn’t work. We couldn’t even get out with our luggage because the elevators did not work.
It is a real shame. The worst is that there is no one in the front desk...More
Thank Luis A
Response from Sp S, Front Office Manager at The Pittsfield HotelResponded 3 weeks ago
Dear Guest, we are sorry about your experience. We had a major plumbing problem, the hot water pipe burst between 13th and 14th floor. The elevators were stopped as a measure of precaution, only service elevator worked, and we did help our guests in and...More
Be advised: NOT A TRADITIONAL HOTEL. Many of the other reviews have nothing to do with this particular property and should be removed, please read those carefully with that in consideration. This a 1920s residential skyscraper with small businesses on the first floor and much...More
10 Thank William T
Response from Sp S, General Manager at The Pittsfield HotelResponded March 27, 2017
Dear Guest, thank you for reviewing us. We appreciate your stay and the time took to post this. Thank you
Stayed here one night. Rooms were musty and not really clean. No service at all. Felt quite unsafe with wierd noises through the night. Heating was not working properly. I will never stay here again. Thanks.
If you are looking for a polished, five star hotel, this is not your place to stay. But if you want a nice hotel room at a reasonable price in a historic building, give it a try. There is no room service and the hotel...More
1 Thank Cindy J
Response from Sp S, Guest Relations Manager at The Pittsfield HotelResponded October 20, 2017
Dear Guest, thank you for your stay and for the review
Traveling with a large group we thought an apartment would be the best choice and booked this hotel. Having stayed at similar properties and airBnb we were prepared to not receive cleaning service and were ok about it going in to it.
A few PROs...More
1 Thank Elisa L
Response from Sp S, Front Office Manager at The Pittsfield HotelResponded October 5, 2017
Dear Guest, we thank you for the feedback. We are sorry about your experience. There was indeed a cleaning problem, we had a new person for that apartment. Both cleaning and A/C issues were solved the following day. Again, please accept our apologies.
$66 - $236 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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