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Traveler (191)
Room & Suite (296)
Dining (28)
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Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor4%
  • Terrible4%
Travelers talk about
“broken shaker”(38 reviews)
“bunk beds”(25 reviews)
“private quad”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Freehand Chicago
Hotel deals
Offers from Freehand Chicago
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Reviews (520)
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410 results
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182
128
60
22
18
Show reviews that mention
All reviewsbroken shakerbunk bedsprivate quadguest kitchenshared roomhotel hostelquad roomqueen roomprivacy curtainsprivate rooms arecool barown bathroomohio streetlaundry facilitiesgrand stationextra blanketscool hotel
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1 - 5 of 410 reviews
Reviewed yesterday

This hotel is located at a very convenient place to explore Chicago, especially when you come the first time. Right at the subway station and just one minute to access the famous Magnificent Mile. You can also walk into Enterprise which is in the same...More

Thank Mot H
Property's Favorite Review
Reviewed October 22, 2017 via mobile

Stayed at the Freehand 16th - 21st Oct 2017 brilliant hotel which is in a central location and walking distance to key Chicago attractions ie Magnificent Mile for shopping, Willis Tower, Hancock Tower, Navy Pier. Check-in was quick and our room (Queen room) was great...More

3  Thank Kevin O
Response from Freehand_GM, Manager at Freehand ChicagoResponded October 23, 2017

Dear Kevin O, Thank you for taking time out to review your stay. We are thrilled to hear that you thoroughly enjoyed your time with us and our really convenient location. We certainly agree about our bar and we are pleased that you were able...More

Reviewed yesterday

The front desk was not particularly welcoming or friendly. The room was very small, bed basically on the floor. Clean. In the morning the elevators are over-taxed, very slow, and show up already full. Very noisy - glad I had ear plugs as the walls...More

Thank MangaMan
Reviewed 6 days ago via mobile

This hotel was horrible. The room had a view of the parking garage, was dirty and small! The biggest issue is it was rated a 3.5 star hotel on Hotels.com and i actually was given a bunk bed inside a room with 3 strangers. Peoples...More

3  Thank mysweetlife
Response from Freehand_GM, General Manager at Freehand ChicagoResponded yesterday

Hello Mysweetlife, Thank you for staying with us and for taking the time to review your stay. I am sorry to hear your stay was disappointing due to the room type booked not being as you expected. We offer shared hostel style rooms as well...More

Reviewed 1 week ago via mobile

Love this hotel! Rooms are nice and clean, great location, staff is amazing, helpful and welcoming! Very good drinks and coffee! Music and bar was great, I would recommend this hotel to everyone traveling to Chicago.More

Thank lydia s
Response from Freehand_GM, General Manager at Freehand ChicagoResponded 1 week ago

Hello Lydia S, Thank you for staying with us and for taking the time to review your stay. I am so glad to hear you loved your visit and that you foudn the room to be clean and comfortable. I am glad our staff took...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
$64 - $470 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$64 - $470 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (191)
Room & Suite (296)
Dining (28)
Amenities (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nicole C
February 28, 2018|
AnswerShow all 3 answers
Response from Freehand_GM | Property representative |
Hi Nicole, we do offer fridges in our guest kitchen along with a microwave, stovetop and all dishes. if you need a fridge for medicine or breast milk, please let us know and we will check availability. We also do have pack... More
0
Votes
Nueve1
November 16, 2017|
AnswerShow all 7 answers
Response from godspeed2015 | Reviewed this property |
Don’t stay here if you are looking for any extras. You will most likely be disappointed.
2
Votes
kim-ohradiogirl
June 19, 2017|
AnswerShow all 2 answers
Response from denniss867 | Reviewed this property |
Yes. They have lockers in all the rooms. Bring your own lock or purchase one for $5.
2
Votes
Room Tips
"Room 1000 was a great choice."
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"Make sure to call ahead and reguest a room that is NOT BY THE PARKING GARAGE."
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"guard your valuables. Hope no one uses your soap. Tip housekeeper a few $ & go2 SUGAR FACTORY ITS LIT..."
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"Close to shopping, restaurants, Theatre, Bars and much more."
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