Had two nights here, it’s very easy to get to and convenient. Rooms are very loud, a little small, but fine otherwise. Shower was good, our room was mostly clean- but not perfect. They play music quite a bit outside and downstairs, nice communal ground floor and reception service
If your room is next to an elevator stay somewhere else, trust me. If you need something from the front desk, forget it. My room had dirty sheets, a broken sink, a broken tv, and the elevator kept me up all night. If you try and get help, the manager will talk over you and raise her voice at you
It's a great location and cozy room with a working TV and bathroom, but my room was never cleaned over a 3 night stay, despite asking twice one day and again the next. There are no USB outlets, only regular outlets. No lotion or fridge, just the bare minimum, which is fine, but the staff should have responded to my repeated requests for a room cleaning at least once during the stay.
When you read "hostel" you don't necessarily think of staff behind exceptionally friendly, welcoming, and helpful. However, that's exactly what we found at Freehand Chicago. The room (king) was small but very clean and nicely furnished. The building is eclectic and fun. The location is awesome. The staff are truly the best highlight though. From check in to check out, they were among the best staff I've encountered anywhere (including "nicer" hotels). I would stay there again anytime I could!
The only reason we booked a room here was because we couldn't find any other rooms close to downtown. Everything was booked. This 218 sq ft double bunk bed room cost 650 for one night. Go elsewhere if you can. Other than the outrageous price and super small room, it was nice. The room was clean and the staff was very nice.
I stayed at the Freehand to attend a conference. I stayed in the 4 bed dorm. It was quite clean, unfortunately the bathroom door could not be locked. My roommates were very nice so that was not a problem at all, but I could imagine it being uncomfortable for some people. Other than that the rooms were clean and the staff was friendly.
I enjoyed the stay at Freehand.Rooms are comfy,clean and the decoration is modern too.Very convenient location .Close to hotels, supermarkets and trendy stores too. My only complain is that there is not a coffee maker in the room.
We got a private quad for 3 of us and it was great. The room was generally small, but the bathroom was beautiful and spacious. Sleeping on bunk beds was fun and unique and our room had a great view of the city. Freehand is in a prime location and it was the perfect spot for us to keep our things safely, sleep, and shower between all of our activities. Definitely recommend and I hope to stay again!
i would not recommend the freehand Chicago, i had a bad experience, terrible bed quality, i didn't get fresh towels for 4 days, no house keeping, and above all bugs in the room one i killed and woke up with a bug bite in the morning on my knee.
This facility should not be listed as a hotel; it should be listed as a Hostel. There are little to no amenities, the rooms are ridiculously small; the bed is very low to the ground, no coffee service, minimal food service, it's not very clean, it's very old and the decorations childish. The rooms are tiny almost to the point where you can't move around. Perhaps this should be designated as a place for traveling young people that have no expectations, but for a business person or anyone with higher expectations, this is a waste of time. And, it's not cheap!