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Traveler (728)
Room & Suite (400)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 05/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Chicago Hotel
Updated 05/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 217 hotels in Chicago
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.5
Travelers' Choice
GreenLeaders Silver level
Experience Chicago from the heart of the city at the new Loews Chicago Hotel. Our luxury downtown Chicago hotel occupies the first 14 floors of a highly visible 52-story tower located just one block north of the Chicago River and two blocks east of North Michigan Avenue. The hotel boasts spectacular city skyline and lake views from the 400 new guestrooms (including 25 suites) and meeting spaces both indoors and out.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Restaurant
Complimentary Instant Coffee
Kids' meals
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Enjoy a Daily Breakfast Credit at Loews. Book Now.
3473Reviews72Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Justin W wrote a review Sep 26
2 contributions3 helpful votes
The Loews Hotel in Chicago was perfect for my company offsite meeting. Great location, clean and working facilities throughout. I will definitely be back. The cocktails at the bar and in room dining were all excellent.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 days ago
Dearjustin2W502HD, thank you for posting your review of Loews Chicago. We are so pleased to learn that you enjoyed your stay and really liked our great location, Fitness Center and food and beverage options. Again, thank you for reviewing the hotel. We look forward to welcoming you back. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ellen b. wrote a review Aug 2022
Peoria, Illinois267 contributions92 helpful votes
Hotel's Favorite
We loved everything about this place. From the minute our cab pulled up the staff was friendly- not in your face type of friendly but just nice. Lobby is very pretty, love the fireplace. Check in easy and even got our room early which we really appreciated. Room was great- fabulous bed and pillows. Thick white towels, good lighting in bathroom & it was quiet. Liked the bartender in lobby bar, very friendly and nice to have a Starbucks right off the lobby too. A lot of nice touches and it was very clean and bright and well decorated. Liked the great chair & ottoman in our room too.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 weeks ago
Dear jane b, thank you for taking the time to post your review of Loews Chicago. We are so pleased to learn that you loved everything about the hotel, especially our friendly team, comfortable guestrooms and the convenience of Starbucks in the lobby. Again, thank you for your review. We look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ahadsaqib1 wrote a review Sep 22
1 contribution
Absolutely wonderful hotel and one worth staying at. The location, staff, and the ambiance of the hotel was worth going to. The Starbucks, gym, and the conference rooms were all so fantastic to have under one roof! Overall would stay here again!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 days ago
Dear ahadsaqib1, thank you for posting your review of Loews Chicago. We are so pleased to learn that you had an amazing stay and really liked our great location, friendly team, well-equipped Fitness Center and the convenience of Starbucks in the lobby. Again, thank you for reviewing Loews Chicago. We look forward to welcoming you back. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
teresaluann wrote a review Sep 19
1 contribution
This LOEWS hotel was amazing! Everything was super clean and everyone was very friendly. I will be returning. I was visiting for a conference and they handled everything very well. The food was prepared perfectly and the accommodations were endless.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 days ago
Dear teresaluann, thank you for posting your review of Loews Chicago. We are so pleased to learn that you had an amazing stay with us and really liked our friendly team and perfectly prepared food. We're glad that you will be returning and we look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mikeusc wrote a review Sep 18
Irvine, California2 contributions
Here for a conference. Everyone was very courteous and professional. The rooms were well maintained and equipped. Had a room on the top floor facing the water. Gorgeous view. Serving staff for dining was very attentive.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 days ago
Dear mikeusc, thank you for reviewing Loews Chicago. We are so pleased to learn that you had a great stay and really liked our courteous and professional team, well-equipped rooms and gorgeous views. Again, thank you for your review. We look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TXBoys wrote a review Sep 16
Sacramento, California66 contributions22 helpful votes
Hotel rooms are fine - generic but very clean and well maintained. For the price, however, other services are poor. You have to request any cleaning / service to the room (and I stayed 4 nights) . There is no restaurant, room service is little more than a hamburger and the “streeterville social” is the only place for food and both seating and menu are extremely limited. While I did mostly go to restaurants during my stay, when I just want to work at the hotel this is not good. Fitness center is good with good options for cardio and weights. Overall, I cannot recommend this hotel due to very limited services.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 4 days ago
Good morning, TXBoys. Thank you for taking the time to share your review of Loews Chicago. We are sorry that you did not enjoy your stay. We do offer daily housekeeping service and while Streeterville Social is an excellent dining option, we're sorry that you did not visit either our ETA Restaurant, located in the Lobby or enjoy a meal in our lobby bar. Again, thank you for your review. We hope you will reconsider and stay with us again. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wrldadvent wrote a review Sep 16
Toronto, Canada361 contributions159 helpful votes
I wanted to love this hotel. It is located in a great location close to Navy Pier and some rooms have incredible views of Chicago River and Lake Michigan. Great lobby, front desk staff and bellhops are very friendly and well trained. But a few things are lacking or rooms have obviously been heavily used. Firstly, lighting. In order to turn off lights in my hotel room there is no possible way to do it without getting out of your bed and using the main switch by the door. Second, water pressure. Shower water pressure was so low that I could not rinse my hair well. Third, cleaning. On my second day there my cleaning person left dark hair in my room in the shower and sink. Yuck! And lastly, the Peloton equipment was not functional, at first did not connect to wifi and could not adjust seat height etc. Once I identified the problem with the staff, service came up promptly and was able to fix most of the issues except seat distance to the bars and the jiggling of the machine from overuse. Overall, I would have expected better from a Loews Hotel.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 1 week ago
Good afternoon, TravelingJ2014, thank you for taking the time to review Loews Chicago. We truly appreciate your feedback as it will allow us to address those items of our operation that require additional attention. We will review your comments with our team and will take steps to correct these issues. Again, thank you for your review. We hope you will provide us the opportunity to serve you again in the future. Best regards, Christian H. Hansen Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
witmerjill95 wrote a review Sep 11
1 contribution
Everyone was very friendly, started before we walked in the door, clean, inviting, rooms were beautiful, great views, within walking distance to the Mag Mile, Navy Pier, Boat Tours,The Bean. Great Hotel! Will stay there again
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 2 weeks ago
Dear witmerjill95, thank you for taking the time to post your review of Loews Chicago. We are so pleased to learn that you enjoyed your stay from the minute you arrived and really liked our great location and beautiful rooms with their great views. We look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wkufin83 wrote a review Sep 9
1 contribution
I would highly recommend the Loews Chicago as a venue for a corporate event. Their facilities are in excellent condition and staff couldn't have been friendlier. Special shoutout to Khalid on the front drive, he knows all the best places in town for a bite.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 2 weeks ago
Dear wkufin83, thank you for taking the time to post your review of Loews Chicago. We are so pleased to learn that you enjoyed your stay while attending a corporate event and really liked our excellent location and friendly team. Again, thank you for your review and for recommending the hotel. We look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex R wrote a review Sep 9
1 contribution
Before I even entered the building the valet team out front greeted me with professionalism and respect. Hotel was clean and amazing. I was allowed an early check in which was a life saver. Thank you Loews.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Chris Hansen, General Manager at Loews Chicago Hotel
Responded 2 weeks ago
Dear alexrU3862FJ, thank you for taking the time to post your review of Loews Chicago. We are so pleased to learn that you enjoyed your stay from the minute you arrived and really liked helpful team. We look forward to welcoming you back soon. Best regards, Christian H. Hansen Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$251 - $468 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
400
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Frequently Asked Questions about Loews Chicago Hotel
Which popular attractions are close to Loews Chicago Hotel?
Nearby attractions include Royale Society Hospitality (0.2 miles), Lakefront Trail (0.3 miles), and The Great Escape Room Chicago (0.2 miles).
What are some of the property amenities at Loews Chicago Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
What food & drink options are available at Loews Chicago Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Loews Chicago Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Loews Chicago Hotel?
Conveniently located restaurants include The Capital Grille, Volare, and The Purple Pig.
Are there opportunities to exercise at Loews Chicago Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Loews Chicago Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at Loews Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Chicago Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Loews Chicago Hotel?
The staff speaks multiple languages, including English, Spanish, and French.