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455 N Park Dr, Chicago, IL 60611-5886
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (678)
Room & Suite (233)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Chicago Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Experience Chicago from the heart of the city at the new Loews Chicago Hotel. Our luxury downtown Chicago hotel occupies the first 14 floors of a highly visible 52-story tower located just one block north of the Chicago River and two blocks east of North Michigan Avenue. The hotel boasts spectacular city skyline and lake views from the 400 new guestrooms (including 25 suites) and meeting spaces both indoors and out.
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Room & Suite (233)233
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Complimentary instant cofffee
Kids' meals
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Park, Play, Extend Your Stay
3,203Reviews68Q+A100Room tips
Traveler rating
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Popular mentions
Diane D wrote a review Nov 2020
San Francisco, California3 contributions4 helpful votes
Loved this hotel. Extremely clean and safe during these uncertain times. So close to the river for early morning walks and restaurants are in walking distance. Can not say enough about the staff and the hotel and the Starbucks right by the elevator!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 6 days ago
Dear Diane D, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your wonderful experience. It is our intent to provide you with excellent service and a safe environment and I am glad we were able to exceed your expectations. We truly appreciate your business and look forward to serving you again very soon! Best, Christian Hansen Managing Director
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Brimegama wrote a review Aug 2020
Miami, Florida51 contributions6 helpful votes
Hotel's Favorite
Excellent staff, friendly service, very attentive. Loved the Starbucks and the property itself has an amazing location. Highly recommend this hotel. Very clean and safe! Very quick and safe check-in process. They adhere to social distancing and face coverings in all areas.
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Date of stay: August 2020
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Response from Koba Bruce, Owner at Loews Chicago Hotel
Responded Aug 6, 2020
Thank you for taking the time to submit a review about your stay at the Loews Chicago hotel. I am delighted to hear that you found the property and location to be amazing. We appreciate your comments about the ease and efficiency of check in as well as, the safety protocols in place. We are so very grateful for your business and we look forward to welcoming you back soon. Best, Christian Hansen Managing Director
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Laurie K wrote a review Sep 2020
West Seneca, New York352 contributions141 helpful votes
I stayed at Lowe's last year during the Thanksgiving holiday season and didn't have the best experience, loud, obnoxious neighbors on the 5th floor we got no sleep for 4 days as they were on their phones in the hallway at 3 a.m. on on every night and I didn't want to complain at that time as you never know who your neighbors in a hotel are. I really liked the hotel, the warmth in the lobby, with the bar the fire places the tv's and all the action going on during normal times, so we decided on our trip this year we decided to give this hotel another try as it is so close to my son's apartment it's just so convenient to stay here. They also have a Starbucks near the lobby which is a plus. I called to book my reservation and I spoke to Koba who was one of the front end managers, I explained what happened the previous year they looked up my reservation to be sure I had stayed there then she reassured me that my stay this time around would be a much better experience than the first time we stayed. Of course there is a pandemic going on so the hotel capacity is only 30% which is also a huge help for all the noise we endured the first time. She went over and above to make sure we were comfortable and had no issues this year. We were given a room on the 10th floor overlooking the river which was beautiful to look out the window. She also asked if we wanted house keeping daily, every other day or not at all. We opted to make our own bed every day and avoid the risk of contamination or germs being spread of someone coming in to clean daily which we felt the most comfortable with. She assured us if we needed new towels, more shampoo, coffee pods or anything else they would be more than happy to provide. Our stay was quiet, relaxing and quite nice. We slept great this year as the beds were comfy with lots of pillows and the air conditioning worked great. Plus the room darkening shades really helped us not be up at 6 a.m. like at home we were able to sleep in a bit longer. The entire staff had masks on, some wore gloves and all were very personable, however the bar in the lobby was closed as was the restaurant. But we were informed upon check in that the pool, and gym were open till 5 p.m. with limited persons at a time and they were doing drinks on the roof outside. Koba did everything to make sure our stay this time was a good experience. We seen her every morning when heading out for the day and she always asked how we were and if we needed anything. I'm glad we decided to give this hotel a second chance as it did not disappoint this time around. It exceeded our expectations for sure, was just a bit weird seeing the lobby so empty now with the pandemic going on but everyone wants to remain safe so we get it. It was just a different vibe from the hustle and bustle last year when it was loud with excitement and everyone drinking having a great time. I would definately recommend this hotel if you are visiting the city or have business in downtown Chicago it's close to alot of things, the water, restaurants, stores etc. We enjoyed the hotel a great deal.
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Date of stay: September 2020
Value
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Service
Room Tip: during Covid it is a very quiet place to stay 30% capacity
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3 Helpful votes
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 5 weeks ago
Dear 518lauriek, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your fantastic experience. I am even more delighted to know that you had a wonderful stay and Koba was able to deliver on our service promise. I am glad to know that you appreciated the safety measures and protocols put in place for everyone's safety. We appreciate you allowing us a second chance to make things rights. It is our intent to provide you with excellent service and a safe environment and I am glad we were able to exceed your expectations. We truly appreciate your business and look forward to serving you again very soon! Best, Christian Hansen Managing Director
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Aaron B wrote a review Sep 2020
Nashville, Tennessee13 contributions9 helpful votes
Great service, very clean. Erika at the desk was awesome. Amazing service from Sue on the rooftop. Clean rooms! Appreciate all the safety and cleanliness protocols. Our view was amazing as well. We will definitely be back.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded Sep 25, 2020
Dear Abibler, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your fantastic stay. I am even more delighted to know that you enjoyed your stay and both Erika and Sue were able to deliver on our service promise. I am glad to know that you appreciated the safety measures and protocols put in place for everyone's safety. It is our intent to provide you with excellent service and a safe environment and I am glad we were able to exceed your expectations. We truly appreciate your business and look forward to serving you again very soon! Best, Christian Hansen Managing Director
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omegafg wrote a review Aug 2020
1 contribution2 helpful votes
The hotel property is a top quality facility, the rooms are clean and well appointed. The staff form the front desk to the Starbucks are all friendly and accommodating. I would highly recommend this property.
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded Sep 2, 2020
Dear omegafg, Thank you for taking the time to submit a review about your stay at the Loews Chicago hotel. I am thrilled to hear about your wonderful experience. We truly appreciate your kind comments and compliments about the facility and our staff. We are beyond grateful for your business and we look forward to serving you again very soon. Best, Christian Hansen Managing Director
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PRICE RANGE
$182 - $385 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
400
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Frequently Asked Questions about Loews Chicago Hotel
Which popular attractions are close to Loews Chicago Hotel?
Nearby attractions include Lakefront Trail (0.3 miles), The Great Escape Room Chicago (0.2 miles), and Wrigley Building (0.3 miles).
What are some of the property amenities at Loews Chicago Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Loews Chicago Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Loews Chicago Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Loews Chicago Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Loews Chicago Hotel?
Conveniently located restaurants include The Capital Grille, The Purple Pig, and Les Nomades.
Are there opportunities to exercise at Loews Chicago Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Loews Chicago Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at Loews Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Chicago Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.