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Hyatt Centric The Loop Chicago

Traveler (243)
360
Panoramas (7)
Room & Suite (206)
Certificate of Excellence

About

#78 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
Your Chicago adventure starts at our chic hotel in the heart of the famous Loop. Explore our favorite city and its vibrant neighborhoods with ease from our central location, just steps from many of Chicago’s transportation hubs. Premium amenities will make you feel welcome at our pet-friendly hotel, such as a 24-hour fitness center and 2,500 sq. ft. of event space. The options are endless when you stay in the middle of the action at Hyatt Centric The Loop Chicago. What You'll Love: View from the top: Handcrafted cocktails, seasonal small plate dining, and a panoramic city views at AIRE Rooftop Bar Rooms that feel like home: Spacious accommodations designed with clean lines and lots of natural light Historic design: Furnished with swanky, contemporary art-deco fixtures dating back to 1927 Prime location: Close to top corporate offices and must sees, like Millennium Park and the Magnificent Mile Innovative French fare: Upscale French favorites and a gourmet grab-and-go bakery at Cochon Volant
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
348Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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87Room tips
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Popular mentions
We have a lovely time. The people at the front desk were super kind. The room was well prepped and the bed was lovely. The bathroom was a bit tiny, but I understand that and it wasn't a problem. We'd go back again, for sure.
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Review collected in partnership with Hyatt Hotels
Exceptional staff and accommodation. Spotless room and bath. Modern facility with great location. Easy access anywhere via the El train or taxi. No reason to gamble by looking elsewhere. Quiet and comfortable.
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Review collected in partnership with Hyatt Hotels
There was really nothing wrong here, but I found the hotel completely boring and forgettable. It was my first time in a Centric property -- I felt compelled to make the reservation to score a very generous extra 2000 points as well as a free night, so it was a no-brainer. Where the Hyatt Places I've stayed in are usually consistent no matter the location, and the Andazs always have something special/unique going on, I'm not sure what this hotel is about. The lobby is small, sparse, with barely any room to sit -- far from a higher-end or full-service vibe. I didn't have a chance to try the in-house French restaurant, but the rooftop bar was closed (weather-related, I think) and the 3rd floor lounge in all honesty felt like a hospital waiting room with slightly trendier furniture. My room was fine. The same neon-colored bathroom dishes and trays you get in a Hyatt Place, which I thought was weird. The bedding was really good, which is important to me. Nice linen roman shades on the windows, which made it feel a little less sterile and more like a luxury apartment. The shower leaked all over the bathroom. I don't understand why it's so difficult to design a shower that keeps the water inside. If a hotel company finds a designer who can do that, they should contract them for life, give them a Nobel prize, and let me know so I can book all my future stays with them. So gross to be sopping up water post-shower when I rarely have much time to spend in the room at all. The front desk staff was lovely and noticeably polished, though I didn't have to ask them for anything. I probably wouldn't stay here again unless I needed to burn a free night in Chicago and nothing else was bookable.
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I booked two rooms, the first room had a very distinctive smell, it was unbearable. Fortunately, the staff was able to relocate us to another available room. A few hours before checking out of the second room our toilet over flowed. I called the front staff and they called maintenance, it took maintenance 30 minutes to arrive at our room to plunge the toilet and we waited even longer for housekeeping to come clean the toilet water that spilled onto the floor protruding towards the bathroom entrance. There was so much water that we had to use our towels to clean the water up. To make matters worse, housekeeping never came so we had to take a shower on filthy toilet water floors. That was very unacceptable and this was the worst experience I have had at any hotel stay. I will not recommend this hotel to anyone.
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Review collected in partnership with Hyatt Hotels
Know that this hotel is located in the loop so a lot of the surrounding area shuts down way earlier then you would expect. That didn’t impact us too much but it is helpful to know. The hotel is modern and sleek. We got a corner room and was extremely pleased with the space. Huge room. Big bathroom. The bathroom shower was odd. The floor is just a continuation of the bathroom floor. When I got in the first time I slipped on the slightly angled floor. Also water leaks out if the head is pointed wrong. You will also likely get wet when you turn it on the first time. But the room has an empty fridge and many we’ll placed plugs. My only other comment is the “Corner” on the third floor. Not sure what this room is supposed to be. It’s advertised as a room for members to visit. It has a lot of seating. But other than that it’s kind of pathetic. The water was in a dispenser that was room temperature. There was a coffee maker, there were three bowls of fruit. Some of the fruit was in such a sad state that I wasn’t sure if it was decorative. Some containers of snack mixes and candy. That’s it. I visited at different times and always the same. I watched many guests walk in, walk around and leave. Put cold bottled water in there. Maybe some granola bars or something. It’s a missed opportunity. That being said the hotel is nice and the staff helpful. We caught many Uber to prime locations around the city. Roof top bar was very nice. We travel with a six year old.
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PRICE RANGE
$152 - $549 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentralDowntown / The LoopTheater District
NUMBER OF ROOMS
257
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