HYATT CENTRIC THE LOOP CHICAGO $135 ($̶2̶8̶9̶) - Updated 2019 Prices & Hotel Reviews - IL

Cubs/Anniversary Weekend

We have a lovely time. The people at the front desk were super kind. The room was well prepped and the bed was lovely. The bathroom was a bit tiny, but I understand that and it wasn't a problem. We'd go back again, for sure.

Review collected in partnership with Hyatt Hotels

Date of stay: June 2019

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Trip type: Traveled as a couple

Perfect Inner Loop Stay

Exceptional staff and accommodation. Spotless room and bath. Modern facility with great location. Easy access anywhere via the El train or taxi. No reason to gamble by looking elsewhere. Quiet and comfortable.

Review collected in partnership with Hyatt Hotels

Date of stay: June 2019

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Trip type: Traveled on business

Not sure I get the Centric concept

There was really nothing wrong here, but I found the hotel completely boring and forgettable. It was my first time in a Centric property -- I felt compelled to make the reservation to score a very generous extra 2000 points as well as a free night, so it was a no-brainer. Where the Hyatt Places I've stayed in are usually consistent no matter the location, and the Andazs always have something special/unique going on, I'm not sure what this hotel is about. The lobby is small, sparse, with barely any room to sit -- far from a higher-end or full-service vibe. I didn't have a chance to try the in-house French restaurant, but the rooftop bar was closed (weather-related, I think) and the 3rd floor lounge in all honesty felt like a hospital waiting room with slightly trendier furniture. My room was fine. The same neon-colored bathroom dishes and trays you get in a Hyatt Place, which I thought was weird. The bedding was really good, which is important to me. Nice linen roman shades on the windows, which made it feel a little less sterile and more like a luxury apartment. The shower leaked all over the bathroom. I don't understand why it's so difficult to design a shower that keeps the water inside. If a hotel company finds a designer who can do that, they should contract them for life, give them a Nobel prize, and let me know so I can book all my future stays with them. So gross to be sopping up water post-shower when I rarely have much time to spend in the room at all. The front desk staff was lovely and noticeably polished, though I didn't have to ask them for anything. I probably wouldn't stay here again unless I needed to burn a free night in Chicago and nothing else was bookable.…

Date of stay: June 2019

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Trip type: Traveled solo

Horrible

I booked two rooms, the first room had a very distinctive smell, it was unbearable. Fortunately, the staff was able to relocate us to another available room. A few hours before checking out of the second room our toilet over flowed. I called the front staff and they called maintenance, it took maintenance 30 minutes to arrive at our room to plunge the toilet and we waited even longer for housekeeping to come clean the toilet water that spilled onto the floor protruding towards the bathroom entrance. There was so much water that we had to use our towels to clean the water up. To make matters worse, housekeeping never came so we had to take a shower on filthy toilet water floors. That was very unacceptable and this was the worst experience I have had at any hotel stay. I will not recommend this hotel to anyone. …

Review collected in partnership with Hyatt Hotels

Date of stay: June 2019

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Trip type: Traveled with family

Decent Home Base for Tourist Visit

Know that this hotel is located in the loop so a lot of the surrounding area shuts down way earlier then you would expect. That didn’t impact us too much but it is helpful to know. The hotel is modern and sleek. We got a corner room and was extremely pleased with the space. Huge room. Big bathroom. The bathroom shower was odd. The floor is just a continuation of the bathroom floor. When I got in the first time I slipped on the slightly angled floor. Also water leaks out if the head is pointed wrong. You will also likely get wet when you turn it on the first time. But the room has an empty fridge and many we’ll placed plugs. My only other comment is the “Corner” on the third floor. Not sure what this room is supposed to be. It’s advertised as a room for members to visit. It has a lot of seating. But other than that it’s kind of pathetic. The water was in a dispenser that was room temperature. There was a coffee maker, there were three bowls of fruit. Some of the fruit was in such a sad state that I wasn’t sure if it was decorative. Some containers of snack mixes and candy. That’s it. I visited at different times and always the same. I watched many guests walk in, walk around and leave. Put cold bottled water in there. Maybe some granola bars or something. It’s a missed opportunity. That being said the hotel is nice and the staff helpful. We caught many Uber to prime locations around the city. Roof top bar was very nice. We travel with a six year old.…

Date of stay: June 2019

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Trip type: Traveled with family

Room Tip: Corner rooms were large.

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Hyatt Centric The Loop Chicago Hotel

Hyatt Centric The Loop Chicago

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