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Traveler (1622)
Room & Suite (567)
Videos (1)
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About

#11 of 207 hotels in Chicago
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
GreenLeaders Gold level
Find your place in the Windy City at the charismatic Virgin Hotels Chicago. Go beyond the expected and uncover a hotel just as curious as you are. Our hotel near the Chicago Theatre is in the heart of the Loop in downtown Chicago, just steps from Magnif­icent Mile and Millennium Park. So, sit back, relax, and let us blow your socks off with a new take on Chicago stays. Voted among the top 3 hotels in Chicago by Condé Nast Traveler’s Readers’ Choice Awards 2022.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Patio
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Price:20% off room rate
4.5
3,343 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Virgin Hotels Chicago is frequently celebrated for its prime location, allowing guests to effortlessly explore the city's downtown attractions. The hotel's stylish atmosphere and well-designed rooms have earned rave reviews, although the noise from the subway and the club, as well as thin walls, can sometimes disturb the peace. Staff members, like the often-commended Chad, deliver professional and friendly service, despite occasional service inconsistencies. Travelers enjoy clean rooms and value-added perks, but suggest booking higher floors for quiet. The rooftop bar and room amenities receive high marks, though some services may vary.
Location
Convenient
Atmosphere
Eclectic
Rooms
Well-designed
Value
Reasonable
Cleanliness
Meticulous
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory
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3343Reviews64Q+A100Room tips
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Culture35949371895 wrote a review Feb 23
Horsmonden, United Kingdom3 contributions
Excellent hotel, clean rooms, decent size, super comfortable beds and great showers. On site , decent restaurant and a great 26th floor bar to enjoy great views of downtown Chicago. Staff ate friendly and helpful and there is a decent on site coffee bar with wifi
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Review collected in partnership with this hotel
Date of stay: February 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded yesterday
Thank you for the great review! We look forward to you visiting us again. Best Regards, AJ
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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susanpf570 wrote a review Aug 2022
Raleigh, North Carolina2 contributions
+1
Hotel's Favorite
Virgin Hotels Chicago is one of the most fun and thoughtful hotels I’ve ever stayed in. There are many areas to relax in with a good vibe and high-end features. There’s a coffee shop with excellent espresso and tea drinks. Miss Ricky’s is the chicest diner, with the most amazing salmon eggs Benedict, or you can get Brekkie if you’d like a taste of the UK. The Commons Club has been closed during the pandemic but there is a sophisticated lounge and “funny library” on the 2nd floor for a mini getaway. The rooftop bar has indoor and outdoor seating, with a nice view over the city, and live music on weekends. There’s also a gym but we didn’t try it this trip. They’ve completely rethought the hotel room into a two-part chamber, making the space seem extra generous and adding comfort for couples not always on the same sleep schedule. There’s a robe, yoga mat and even umbrella as well as signature scented toiletries. The bed has an extra “seat” corner, the desk is flexible, and you can cast from your phone to the tv with ease (as well as other things). I slept like a rock, with my sleep app stats to prove it. (We heard the L train but it didn’t bother us at all, in fact it added to the city ambience for us.) With the Virgin app you can tip the staff electronically, super helpful. All within easy walking distance of the waterfront parks, Riverwalk, and so much more in the Loop. Right on the red line if you want to take the L further. Best of all, the staff are to a person friendly, efficient, and genuinely nice people. We hope to be back again soon! What a lovely place.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: We came in on a red eye and they were able to check us in very early. One of many ways the hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Andrew Carls, Guest Services / Front Office at Virgin Hotels Chicago
Responded Aug 23, 2022
susanpf570, Thank you for staying with us. We're so delighted you enjoyed your time and we hope to see you again next time you're in Chicago! Cheers, Andrew C
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BrianFSU wrote a review Feb 22
Chicago, Illinois1 contribution
Great hotel to use after concerts at the Chicago Theater. Cool vibe and nice rooms. They could improve on how they take care of locals. There are too many options these days and many other hotels in the area with better deals for locals.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for your feedback. Best Regards, Virgin Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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margaretl399 wrote a review Feb 21
Thomasville, Georgia3 contributions
Love this place! Close to everything, beautiful, friendly staff and oh that bed is so comfortable! Food was excellent in Miss Ricky’s, the coffee bar was so convenient and the room was clean, modern and just fun to be in! I will always seek out Virgin Hotels!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for choosing us! We’re glad to hear that you were satisfied with your experience and everything the hotel has to offer. We look forward to welcoming you back in the near future. Best Regards, AJ
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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meyernicholette wrote a review Feb 21
Lincoln, Nebraska1 contribution
We love Virgin Hotels. This one has zero vibes. We were overcharged three times throughout our stay and there is just nothing special about the place. We loved the Virgins in NOLA and Vegas and we will try other locations but will not stay here again.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance soon. Best Regards, Virgin Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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j0sec626 wrote a review Feb 21
Chicago, Illinois1 contribution
Awesome experience , great location, great customer service, lots to do and eat. First time at a virgin hotel, will go back. Great app and able to order food, etc. join their loyalty program, great pop up as well.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for choosing us! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best Regards, AJ
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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King1RC wrote a review Feb 21
Orlando, Florida1 contribution
Great VIBES from the second we checked in. We got upgraded to a suite with city views, a glass of wine and $100 credit to spend. The room was SEXY and very clean. The concierge was on point and very knowledgeable about everything Chicago had to offer.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for taking a moment to share your experience. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon. Best Regards, AJ
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bejewell2024 wrote a review Feb 21
1 contribution
For the second time staying at this hotel, our car was torn apart inside. Things removed from the center console and the glovebox. Nothing was taken that we can tell. Love the hotel but might look for other accommodations in the future.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for providing us with your valuable feedback. We’re disappointed to hear that the Valet services weren't favorable. We'll be sure to share your comments with the third -party Valet Company to investigate what happened. Best Regards, Virgin Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelers Joy wrote a review Feb 20
2 contributions
Virgin just does so well with everything they do!! Hotels and Ships! I feel like royalty every time! It was our Anniversary and we had a surprise bottle waiting on us in the room..The rooms were clean and we slept like babies. Not to mention they have the best bar with the best drinks and the appetizers were delicious!!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
We’re so delighted to hear that you chose to celebrate your anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon! Best Regards, AJ
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mvalle4158 wrote a review Feb 20
1 contribution
Insects all over the washroom, I also brought this up to the manager and she never got back to me. I also never got a receipt for charges. I don’t plan on ever coming back because those snails or whatever they were are disgusting.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AJ Rash, Guest Services / Front Office at Virgin Hotels Chicago
Responded 2 days ago
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please visit us again. Best Regards, Virgin Hotel Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$170 - $354 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VIRGIN HOTELS CHICAGO - Updated 2024 Prices & Hotel Reviews (IL)

Frequently Asked Questions about Virgin Hotels Chicago
Which popular attractions are close to Virgin Hotels Chicago?
Nearby attractions include Cloud Gate (0.3 miles), Chicago Architecture Center (0.2 miles), and Medieval Torture Museum (0.10 miles).
What are some of the property amenities at Virgin Hotels Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Virgin Hotels Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Virgin Hotels Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Virgin Hotels Chicago?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Virgin Hotels Chicago?
Conveniently located restaurants include Miss Ricky's, Bongiorno's Italian Deli and Pizzeria, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at Virgin Hotels Chicago?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Virgin Hotels Chicago located near the city center?
Yes, it is 0.5 miles away from the center of Chicago.
Are any cleaning services offered at Virgin Hotels Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Virgin Hotels Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Virgin Hotels Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.