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Residence Inn Chicago Downtown/River North

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#52 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Chicago Downtown\/River North
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1,131 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Johnston, Iowa
Reviewed 3 days ago NEW

We stayed here for a long weekend over the summer (during the Lollapalooza festival) and the location was fantastic! It was right in the middle of everything! Within a few blocks of a bus stop which took us to Navy Pier, museums, and Grant Park. It was also within walking distance to fabulous shopping on Michigan Ave. Overall, the location...

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Helpful?
Thank H Z
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your feedback! We are glad to hear that you enjoyed our location, breakfast, and staff! We will communicate to the necessary team regarding the issue you had in the pool in order to resolve it for future stays. We hope to have the pleasure of hosting you again soon! Best, Julie Brecheisen

Melbourne, Australia
Reviewed 6 days ago NEW

Perfect stay for a family of 4, we were there for Christmas! The staff was great, rooms were more than spacious. Great location, we walked everywhere, even all the way to the Planetarium! Not to forget, with breakfast included the property was a great value for money.

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Helpful?
Thank Treehuggersk
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for sharing about your experience. We are excited to hear that everything was enjoyable for you! We hope to see you again. Best, Julie Brecheisen

Auckland, New Zealand
Reviewed 1 week ago

Stayed in a one bedroom suite. On getting to the room was a bit disappointed that the view out of the windows was straight into an open sided multi level car park. This stayed brightly lit throughout the night and then during the day made the room very gloomy. I was told all one bedrooms were on that side and...

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Helpful?
Thank AlanLB1
Matt N, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for choosing our hotel and for your feedback. We do have a variety of options in room locations, some can be guaranteed by booking premium rooms, but we do the best that we can to accommodate personal preferences when made aware. Depending on how busy the hotel is will dictate the available options we have to provide and...

Maple Grove, Minnesota
Reviewed 1 week ago

We have stayed at 30 hotels along the magnificent mile in Chicago over the years, and this was our first time at this location. We stayed over July 4th holiday, 2016. It is located one block off the strip and was much cheaper than mag mile hotels that holiday weekend. We are also very partial to Marriott hotels and have...

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Helpful?
Thank jarrodpeterson
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for sharing your review. The hotel you mentioned in your review is a different property than ours. We would be happy to pass on that information to the appropriate hotel. We appreciate your loyalty to Marriott and we encourage you to visit our property in River North for your next visit! Best regards, Julie Brecheisen

Reviewed 1 week ago

Nothing but positives for this hotel. The check-in was efficient, the hotel was spotless, the staff was friendly, our room was large and well-planned. I would gladly stay here again! The only problem with hotels like the Residence Inn - 3.5 star hotels in general...through absolutely no fault of their own - is the clientele. Parents and kids show up...

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Helpful?
Thank jeffandvince
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for taking the time to review your stay. It is so wonderful to hear that you enjoyed your visit. We will pass on your suggestions to the appropriate teams in order to resolve the issue you mentioned. We can't wait to see you again! Best, Julie Brecheisen

Reviewed 1 week ago via mobile

Was a quiet, Clean room, with tiltable TV, and adorable room service service. Is a great extended stay place, as there's a frig and freezer available, dishwasher, as well as kitchen supplies. Has top floor, Fitness center, and good old fashion 20+ floors of steps available for health enthusiasts. Ismeta at the breakfast area was most helpful! Lobby is very...

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Helpful?
1Thank Ryan B
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We are so glad to hear that you had a great experience with us. Thank you for sharing and please come back to visit! Best, Julie Brecheisen

Centerville, Ohio
Reviewed 2 weeks ago

The good: the rooms are quite spacious and comfortable. You have plenty of room to move about and everything you need in the kitchen. When traveling with the kids, it is nice for them to have their own space and you get it here. The hotel itself is very clean and you can tell housekeeping keeps on top of things....

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Helpful?
Thank Laura F
Matt N, Front Office Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for choosing our hotel and for the feedback Laura, much appreciated. While I'm glad to see that most aspects of your stay were great, I'm disappointed to see that your breakfast and pool experiences were not up to par. I have shared your feedback with the appropriate teams to investigate and address any issues to prevent future occurrences,...

Reviewed 2 weeks ago via mobile

Stayed in a room with one queen bed and a sofa bed. We were in 4. The queen bed was comfortable but the sofa bed mattress was too soft. Everything else was good; room was clean, breakfast was good, good location. Definitely my hotel of choice if staying in Chicago.

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Thank italianpizzadud... 2
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for sharing your feedback. We look forward to your next visit! Best, Julie Brecheisen

Indianapolis, Indiana
Reviewed 2 weeks ago

I stayed at the hotel with a friend for an early New Years celebration and after reading the reviews decided on the Residence Inn. The staff -- including the check-in staff and valet service -- were wonderful.The location was great and the breakfast was good. The room was set up so that you had to go through the bedroom (which...

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Helpful?
Thank sswann64
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your feedback. We are disappointed to hear that certain aspects of your stay were not satisfactory. We hope you consider trying us again on your next visit. Best regards, Julie Brecheisen

Reviewed 3 weeks ago

I travel....a lot. I've stayed at fancy hotels, all different Hilton and Marriott properties, B & B's, you name it. In the US and out. I checked in this past Tuesday and from being greeted and assisted by Bernice to every singe person who works here, customer service has been outstanding! This evening Julie escorted me up to my room...

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Helpful?
Thank Linda V
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your excellent feedback about your stay! We are pleased to hear that everything went well for you. We are excited to have you stay with us again soon! Best regards, Julie Brecheisen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 

Additional Information about Residence Inn Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Location: United States > Illinois > Chicago > Near North Side
Price Range: $123 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Chicago Downtown/River North 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn
Hotel Style:
#24 Romantic Hotel in Chicago
#27 Business Hotel in Chicago
#27 Green Hotel in Chicago
#28 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Chicago Downtown/River North staff and other travelers.
14 questions
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Questions? Get answers from Residence Inn Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room at the end of the hall, away from elevators.”
 of 5 bubbles jeffandvince, 1 week ago | Read review
“Had two grandchildren with us, the 2 bedroom suite was very roomy.”
 of 5 bubbles jimd487, Dec 14, 2016 | Read review
“Top floors are generally always better.”
 of 5 bubbles WorldTraveler6548, Dec 10, 2016 | Read review
“Higher floors will have less street noise. We were on the 11th floor with a great view of the city from Dearborn/Kinzie St.”
 of 5 bubbles jules7354, Dec 6, 2016 | Read review
“High floor, front (N. Dearborn/Kinzie). Our 6th floor view was lit, lively and bustling. View from the 27th floor pool area was exceptional!”
 of 5 bubbles RicknDonna, Nov 29, 2016 | Read review
5 of 5
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