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Residence Inn Chicago Downtown/River North

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#53 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Chicago Downtown\/River North
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1,076 Reviews from our TripAdvisor Community

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Showing 1,012: English reviews
Liberty, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

There for a business trip and the entire staff was magnificent! Helped me retrieve a lost shopping bag (and a cell phone charger), offered to find us something to eat even after we'd missed the breakfast hour...bar staff was wonderful...overall probably the BEST hotel experience I'd ever had (Shout out especially to Neil at the door on the ground floor!)

Helpful?
Thank tak146
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for taking a moment to celebrate our team with your encouraging feedback. We will pass on your kind words to the team and look forward to your next visit to our hotel. Best Regards, Shaun B FOM More 

Saint-Lambert, Canada
Level Contributor
258 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very Nice Hotel Freshly remelod, the suites are very nice, with small kitchen and living room. The King beds are very comfy. The personnel are nice and polite. Breakfast in the morning are in the lobby and good. Free wifi and nearby many good restaurants, bar and shopping.

Helpful?
Thank LovStarbucks
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for sharing your thoughts and feedback regarding your recent stay. Our staff will be encouraged as we pass on your kind words to them. We are so pleased to hear you had a pleasant experience with us and look forward to seeing you again the next time you are in the River North area. Regards, Shaun... More 

Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is a joint facility with a Fairfield Inn & Suites. They have separate towers but joint arrival and check in services. I stayed at the Fairfield 3 months ago and had a just OK experience. This time check in was handled much smoother. My room was nice with very up to date furnishings and appointments. Street noise was... More 

Helpful?
Thank Cyclonegup
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We are pleased to hear that the recent improvements made to our processes made an impact on your experience with us. We look forward to your next visit to our hotel. Best Regards, Shaun B. FOM More 

gold coast
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights earlier this week with my husband for our first time visit to Chicago. It's in a perfect location with many great restaurants nearby, the river is a short walk away and the Magnificent Mile is also a short distance away. The hotel is lovely with no issues - check in/out was smooth, the rooms... More 

Helpful?
Thank navijac
HIMidwayGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your amazing review and encouraging feedback that you have provided regarding your recent stay with us! It brings a great to us to know that your experience here with us went great and to know that you enjoyed all the amenities that were provided. We hope to see you again the next time your travels bring you... More 

Liverpool
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 4 nights - went to see Bruce Springsteen at The United Center, which was only 3 Metro stops from Clark/Lake. The hotel check in staff and all the staff at breakfast were very friendly and helpful. Breakfast was great. Housekeeping was very good. We had a suite on the 14th floor, traffic noise wasn't a problem,... More 

Helpful?
Thank Rosalita22
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for sharing your thoughts on your recent experience with us. Our staff's number one goal is to provide memorable service for our guests and are happy to see we succeeded this time around. We look forward to having you with us again in the future. Best Regards, Shaun Barton Front Office Manager More 

West Palm Beach, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

fantastic location. walk to mich ave. navy pier and a must .....the river walk. we have 2 teenagers and spent the afternoon exploring the river walk. we went back to hotel to shower\rest, then, mom and I went back to river walk for romantic dinner while our kids walked up and down the walk. we didn't even plan to stop... More 

Helpful?
2 Thank dave f
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We are grateful for the encouraging feedback from your recent stay with us. Thank you for the kind words regarding our staff and we are pleased to hear they made an impact on your experience. We look forward to your next visit to the hotel and the opportunity to serving you and your family again. Best Regards, Shaun Barton Front... More 

Northville, Michigan
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice, clean and comfortable! The front desk staff were helpful and the Manager Steve was great! Very close to the Art district and a block away from the Magnificent Mile and close to the beach. With a complete kitchen you could feed the picky eaters. Will recommend to friends and family!

Helpful?
Thank Ram P
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We pride ourselves in being the home away from home for our guests. We are pleased that you enjoyed your recent experience with us; especially hearing that you had pleasant interactions with our staff. We look forward to the next opportunity to serve you the next time you are in the Chicago area. Best regards, Shaun Barton Front Office Manager More 

Iowa
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited Chicago for one night to watch the Argentina-Panama Copa America game at Soldier Field. Chose Marriott chain to use points and this hotel for proximity to the field. Check-in, as others have mentioned, was a bit slow due to a glut of people arriving simultaneously - but not unreasonable. Peaks of activity happen. The fact that two hotels share... More 

Helpful?
Thank JBry
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your review! Our team makes every effort to provide the best experience for our guests and thrilled to see that was accomplished during your stay. We are pleased to hear you enjoyed your stay and look forward to your next visit to our hotel. When you do, please take a moment to visit our new cocktail bar,... More 

Johannesburg
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I am a Residence inn kinda guy so it is allways a winner for me. The check in needs speeding up but online checkin is good. Not all people in the party had it available so it was a tad cumbersome. The rooms are neaat and tidy and CLEAN!! Will I recommend it?? YES!!

Helpful?
Thank trimbuster
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again the next time you are in the Chicago area. Best Regards, Shaun Barton Front Office Manager More 

Grandville, Michigan
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was a little put off at my arrival when the front desk didn't/couldn't accommodate either of my reservation requests (being on the same floor as the rest of our party and an extra cot). Then I went to the room and the layout was... weird. I stay at Residence Inns several times a year and I've never found the... More 

Helpful?
1 Thank Ray C
RiverNorthGM, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We are so pleased to hear our breakfast team made such an impact on your recent stay with us. We regret that we were not able to accommodate your request and that the layout of the room did not meet your needs. It is exciting to hear that your stay overall was pleasant and we look forward to seeing you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 

Additional Information about Residence Inn Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Location: United States > Illinois > Chicago > Near North Side
Price Range: $119 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Chicago Downtown/River North 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn
Hotel Style:
#24 Romantic Hotel in Chicago
#27 Business Hotel in Chicago
#27 Green Hotel in Chicago
#28 Family Hotel in Chicago
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