The hotel was very clean and elegant. The staff was friendly and knowledgeable especially a gentleman by the name of Narcis who was very polite and attentive to our needs. Narcis suggested activities to do and he said the cafe at the hotel has the best view in the city. We went there for lunch and we were in awe by the wonderful view of the city. The food was also amazing.
From the moment you walk in the Trump Hotel you are well taken care of with thoughtful hospitable stuff. After a long day of travel a drink and appetizers on the 16th floor balcony bar and restaurant is a fabulous place to take in Chicago’s great architecture and the river and lake. I want to call out Aldo who works through the front desk for helping tremendously with restaurant reservations and other kind services throughout our stay.
My wife and I celebrated our anniversary at the Terrace 16 and the views were absolutely breathtaking! Big shootout to Vito and more specifically, Narcis Oros. He made our experience so enjoyable and unforgettable! The atmosphere was awesome and more importantly, the food and drinks we had tasted great! We will definitely be back soon!
My husband surprised me to a dinner and night here! Our pleasant stay at the Trump hotel went beyond our expectations! A huge shoutout to Mr. Oros for his outstanding professionalism and making sure our experience and stay was flawless from check in to check out! We will definitely be coming back!
Stayed for 2 nights with 2 small children. Aldo was great and got us early check in so we could settle before our American girl appointment! Luis at concierge was awesome with help getting a ride to the airport when our plans didn’t come through. We stayed in a deluxe studio 2 queens river view room which was great loved all of it. Super clean! The only downside is turn down service did not come till 8:15-8:30 both nights and having small children we were already in. Wish they could have done it around dinner time. The setup of the room was awesome as were the beds and bathroom. It was so big our kids did cartwheels! Pool was another bonus clean and nice temperature!
The trump hotel was an absolutely phenomenal experience. Staff members were amazing and the room was amazing. If your thinking about booking just do it because everyone deserves this type of experience!!
Always an amazing time at the Trump. The hospitality and service is 10/10. We kicked off my birthday weekend celebration by doing a little staycation at the Trump and also decided last minute to have our engagement photoshoot there too!! I know I wanted a rooftop and initially was thinking Cindy’s and or the London House. I also know that doing professional photo shoots requires to rent the space and pay/get permission so I called AND emailed both Cindy’s and London House and NEITHER have replied back. Then Maria came by to save the day. Maria Bejar who is in charge of events at the Trump was able to accommodate us literally the day before and day of for us. I called her on a whim bc I was running out of options and just thought I’d ask even if it was last minute and she was able to help!!! Luckily I didn’t have to pay to shoot either bc we were staying as guests. The photos came out better than we could’ve imagined and we couldn’t have done it without Maria. She was a delight to work with, super professional, and responds so quick! Thank you Maria and the team at Trump (Aldo & Luis) for being SO accommodating and for taking such great care of us. We can’t wait to come back.…
Wonderful weekend of luxury!!! Everything was perfect. Everyone was so pleasant and helpful. Front desk staff was exceptional and very efficient. Enjoyed every minute and looking forward to returning soon.
Great hotel in Chicago business district. This was my first time visiting a Trump hotel so I wasn’t sure what to expect. Long story short, I’ll be considering this hotel as #1 preference when visiting Chicago. Great team, great rooms, great views! You won’t be disappointed.
My stay at the hotel was extraordinary, from the moment I arrived and was greeted to the comfortable accommodations and amenities, this was by far the most enjoyable hotel stay. The team takes great pride in their work and go above and beyond in any aspect of what they are doing, extremely impressive. The location was stunning, I highly recommend it.