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The James Chicago

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#34 of 185 Hotels in Chicago
Certificate of Excellence
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The James Chicago
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2,844 Reviews from our TripAdvisor Community

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Showing 2,688: English reviews
London, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Our first impressions on arriving at the James Hotel was that it was tired looking. The rooms are spacious for a city hotel albeit basic. Unfortunately the windows are not double glazed so the noise from the streets whether it's late night revellers or sirens keep you awake. The bathrooms are small and the bath is tiny. They should turn... More 

Helpful?
Thank Russell N
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Russell N, Thank you for your feedback. I'm happy to see that your overall stay was great and you enjoyed our location and great staff. Comments like yours will help us for the plans in our future renovation. I know we will do all possible to exceed your expectations during your next visit. Your comments about our concierge team... More 

New York City, New York
Level Contributor
193 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved staying at this hotel. You walk in and its so white and clean looking. Off to the side is their restaurant and was excellent. The location is very good and I recall the price was not so bad. I would stay here again.

Helpful?
Thank John D
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear John D, Thank you for taking the time to write about your experience. I'm happy to see that you have enjoyed your stay, David Burke's Primehouse and our location. I'm looking forward to welcoming you back soon. Thank you again, Stephen Blackford More 

Chaska MN
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 3 nights at the James this past weekend (8/19-22). Very comfortable and excellent service. We stayed in the media room suite (1122) which was perfect for our two teen girls.... Huge bed taking up the square room and a projector where they could fight over what shows or movie to watch. Spacious rooms were nicely appointed. Service all weekend... More 

Helpful?
Thank cbh1011-MN
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Blake from Mn, Thank you for taking the time to share your feedback about your recent visit. I am so glad you enjoyed your loft room and especially the service and friendliness of my team. We are very proud of the service we provide. I'm also happy to see that you took advantage of our location. We are in... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location in the heart of Chicago. Very close to Michigan Ave shopping and a ton of restaurants. Hotel is nice and clean. .We had a 2 queen beds and was plenty of room. I would definitely stay here again.

Helpful?
1 Thank Jean P
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jean P, Thank you for your great review. I'm happy to see that you have enjoyed your stay and our location. We are in a great area with many shopping and dining destinations. I'm looking forward to welcoming you back soon! Thank you again, Stephen Blackford More 

Champaign-Urbana, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My stay at The James just so happened to occur over my birthday weekend. They even surprised me with a birthday slice of cake.Great service, great staff super location. Can I say any more then this? Oh wait now I wont b get it when I want to.... I change my mind LOL

Helpful?
Thank ZZyZxnIL
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear ZZyZxnIL, Thank you for your review. I'm very happy that you have enjoyed your room and our location. It is always nice to hear that our staff made your birthday celebration memorable. I hope to welcome you back soon. Thank you again, Stephen Blackford More 

Toronto, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed at the James hotel for four nights in August and loved it. Pros: 1. Perfectly located - you can walk everywhere from the hotel 2. Spacious room 3. We had a corner unit so it was really quiet 4. Comfortable bed - we slept very soundly Cons: 1. Slow draining shower 2. VERY expensive parking.... More 

Helpful?
Thank TAAJ_2013
Chicago
1 review
5 of 5 stars Reviewed 1 week ago NEW

Awesome place. A little cheaper than the other places in the area, but just as amazing. Was able to check in a couple hours early which was greatly appreciated. Definitely a younger crowd compared to the other places we stayed in the area. The minimalist decorating in the rooms is interesting and creates a homey feel. They also do a... More 

Review collected in partnership with this hotel

Helpful?
Thank rscampbell08
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear rscampbell08, Thank you for your feedback. I am so glad you enjoyed your room and it made you feel at home. I greatly appreciate your wonderful comments about the service and friendliness of my team. We are very proud of the service we provide. I’m looking forward to welcoming you back soon. Thank you again, Stephen Blackford More 

Chicago
1 review
5 of 5 stars Reviewed 1 week ago NEW

We loved the Hotel, the location, the Staff and the F&B! The James is located right across the street from Trader Joes which lets be honest, is super convenient. Upon arrival, we were greeted by the front door man, the lobby attendant then the front desk lady. Our check in was easy and accurate. Our Guestroom was a standard room... More 

Review collected in partnership with this hotel

Helpful?
Thank kimberly554
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear kimberly554, Thank you for you great review. It is nice that you took advantage of our location and you enjoyed your room. Also, I am happy to hear you enjoyed the customer service provided at our hotel. I look forward to welcoming you back soon! Thank you again, Stephen Blackford More 

Chicago
1 review
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at The James for 2 nights while visiting Chicago for the first time. The hotel staff was very friendly and our room was very comfortable. The bed was great, the room was spacious, and the triple-filtered water which they refill daily was a nice touch. The hotel is right around the corner from Eataly and... More 

Review collected in partnership with this hotel

Helpful?
Thank 791trentonn
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 791trentonn, I am delighted to hear that you chose to stay with us on your first visit to Chicago and happy to see that you and your husband have enjoyed your stay and our location. We are in a great area with many shopping and dining destinations nearby. I would also like to personally thank you for your compliments... More 

Minneapolis, MN
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here five or six times now. All the stays have been tied to work and my sentiment is that it's a fine place to stay, but if I were traveling on my own dime, I wouldn't stay here and would go somewhere else. The rooms are spacious and nicely furnished but the wear and tear is showing. The... More 

Helpful?
Thank Grodney73
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear g2980gj, Thank you for your feedback. I sincerely apologize for the inconveniences you experienced during your stay. I will be sure to remind our associates to project a warm and friendly attitude and to assist guests with our James standard of service. I hope that you can give us another chance to host you again in the future so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, David Burke's Primehouse-named #1 Steakhouse in Chicago, the Primehouse Bar-perfect for afterwork cocktails or a full meal, The Patio-a seasonal urban oasis offering alfresco dining by David Burke's Primehouse and JIMMY Chicago, an intimated and unique craft cocktail lounge experience (open seasonally, October-April). Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Location: United States > Illinois > Chicago
Price Range: $175 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#26 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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