We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The James Chicago

Show Prices
#39 of 188 Hotels in Chicago
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,961 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,797: English reviews
Mouscron, Belgium
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

This is a perfect location. The hotel is modern, the rooms are big, the bed are excellent and personnel is very kind and helpfull. I liked the "bio" product provided in the bath room. I only regret the "air conditionning type of noise" coming from outside from probably the building in front of my room(1711). Anyway, in this big city... More 

Helpful?
Thank Nathalieeddy
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Nathalieeddy, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored by your compliments of our big, modern rooms, excellent personnel, delicious breakfast, and that our location was convenient to the places you wanted to visit while in town. I apologize for any inconvenience in regards to noise;... More 

Detroit
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

My husband and I stayed at The James this past weekend. The location is great, only a block off of Michigan Ave. The staff was very attentive and did everything they could to make our weekend special.

Helpful?
1 Thank AnnPmichigan
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear AnnPmichigan, Thank you for taking the time and write about your James experience. I'm happy that our our great location and attentive staff were able to make your weekend memorable and I'm looking forward to welcome you back at The James! Thank you, Stephen Blackford More 

Miami, Florida
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW

We picked the hotel because of its location in North River. Two blocks away from red line subway station connected to the airport and two blocks away from Michigan. Great costumer service, nice rooms walking distance from almost everywhere. We were at floor 17 but I think (this is subjetive) the hotel needs an update.

Helpful?
Thank kepokomemolo
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear kepokomemolo, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your compliments of our convenient location and great customer service, and that both made your visit enjoyable. I appreciate your opinion on our hotel and hopefully during our next renovation that will be something we can improve. I... More 

Bethesda, Maryland
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

We stay at the James every Thanksgiving because they always go beyond our expectation. The location of the hotel could not be better - you are 1 block away from the best part of Michigan Ave. in the center of the city. This area has the best shopping, and is really close to Lake Shore Drive, the parks, as well... More 

Review collected in partnership with this hotel

Helpful?
Thank IstanbuliteinUSA
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear IstanbuliteinUSA, Thank you for writing such a wonderful review about your stay at The James Chicago! It is truly an honor to be a part of your Thanksgiving tradition and that you have had a continually great experience with us. We appreciate your wonderful compliments of our entire staff and hotel. Thank you again for your loyalty to The... More 

Cincinnati, Ohio
2 reviews
Reviewed 5 days ago NEW

The hotel is in a great part of town, but that is the only thing it has going for it. The hotel rooms look like college dorms, the standard rooms have double beds in them (small enough to knock stuff off the bed side table when stretching), the walls are so thin-you can hear the person in the room next... More 

Helpful?
Thank TWhee08
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear TWhee08, Thank you for taking the time to share about your experience with us at The James Chicago. I am sorry to hear about your negative experience while with us; the stay you described is simply not up to our high standards and I am truly sorry that we missed your expectations, and our own. I would appreciate the... More 

Pilesgrove, New Jersey
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

I had never heard of the James until I saw a special on the Food Network about David Burke's Primehouse. It is connected to the hotel. So when I realized we would be in town for 1 night we decided to stay at the hotel and dine at the restaurant. What a pleasant surprise!! Everything from the size of the... More 

Review collected in partnership with this hotel

Helpful?
Thank CBDB68
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear CBDB68, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored that you had an enjoyable experience thanks to our amazing staff, comfortable beds, and size of the hotel. It is great to hear that David Burke's Primehouse was the reason for your stay and I am... More 

Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

My wife and I stay at the James every year over thanksgiving Friday as a chance to enjoy all that Chicago can offer while leaving the kids with the grandparents. For a very reasonable rate given its downtown location, we have always experienced great service and enjoy the somewhat boutique feel of the hotel. It's walking distance to everything and... More 

Helpful?
Thank Search4SunSurf
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Search4SunSurf, Thank you for taking the time to share about your stay with us at The James Chicago. I am honored to hear you chose our hotel for your Thanksgiving weekend get away, and that you had a great experience thanks to our professional team, fitness center, great location, and comfortable rooms. Most of all, we appreciate your continued... More 

Montreal, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

I stayed at this hotel with a buddy for a boys weekend and we could not have been happier with the selection. The hotel is perfectly located to Magnificent Mile and all the restaurants and bars. Everything was well within walking distance. The first impression of the hotel was the lobby. Was very cool and inviting. The staff at the... More 

Helpful?
Thank coreymtl
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear coreymtl, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your visit, thanks to our awesome location and cool hotel. As you mentioned, our downtown location does subject us to some street noise, but I relieved that this did not negatively impact... More 

Chicago, Illinois
1 review
Reviewed 1 week ago

We stayed here one night in November and were very impressed with this hotel and our room. The location is great and the hotel is situated near Michigan Avenue and surrounded by restaurants, shops and has a Trader Joe'sright across the street with a full liquor lineup and lots of food and snacks should you want something that isn't from... More 

Review collected in partnership with this hotel

Helpful?
Thank Nicole C
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Nicole C, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored that you had an enjoyable experience thanks to our amazing staff. We also appreciate your compliments of our comfortable bed, clean rooms, bathroom amenities, and glad that our location was convenient to the places you... More 

Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have always felt the staff at the James is exceptional. The best of any hotel I've ever stayed at. This trip as well. The James Chicago sets the example that other hotels should follow. Thanks for a great stay.

Review collected in partnership with this hotel

Helpful?
1 Thank vanessamB3432AD
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear vanessamB3432AD, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored by your generous compliments of our exceptional team. The greatest compliment I can receive is that it was the service provided by our entire team that made the most memorable impression; I completely agree that they are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,067 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (492)
Viewed
Room/Suite (191)
Viewed
Hotel & Grounds (44)
Viewed
View from Room (13)
Viewed
Bathroom (61)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (171)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (7)
Viewed
Dining (8)
Viewed
Hotel & Grounds (3)
Viewed
Business Center/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
Palomar Chicago, a Kimpton Hotel
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
dana hotel and spa
#45 of 188 in Chicago
3,047 reviews
Show Prices
Show Prices
Show Prices
Near North Side
Kinzie Hotel
Kinzie Hotel
#16 of 188 in Chicago
2,343 reviews
Magnificent Mile
Omni Chicago Hotel
Omni Chicago Hotel
#29 of 188 in Chicago
2,985 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, David Burke's Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Location: United States > Illinois > Chicago
Price Range: $125 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Cancelon, Travelocity, Cheap Tickets, Odigeo and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#27 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The James Chicago staff and other travelers.
19 questions
Ask a question
Toronto
Fort Worth, Texas
2 months ago
Hibbing, Minnesota
4 months ago
Boston, Massachusetts

See all questions (19)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the room that have a view on a building with climatisation on the roof (groundback noise)”
 of 5 bubbles Nathalieeddy, 2 days ago | Read review
“The higher floors non street side are a must.”
 of 5 bubbles 922jamiek, 2 weeks ago | Read review
“All rooms are comfortable and lovely”
 of 5 bubbles robinb385, 2 weeks ago | Read review
“Higher floors are quieter.”
 of 5 bubbles 158amyt, 4 weeks ago | Read review
“There's a Trader Joe's across the street!”
 of 5 bubbles THartman17, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay