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The James Chicago

Expedia.com$399*
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#44 of 188 Hotels in Chicago
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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The James Chicago
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3,172 Reviews from our TripAdvisor Community

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Showing 2,994: English reviews
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San Jose, California
Reviewed yesterday NEW

Modern hotel right in the heart of magnificent mile area of downtown Chicago. Walking distance to many tourist interests and great restaurants. Very clean with comfortable bed and the pillows were fantastic. Slept well even with some of the typical horn honking of a big city. Starbucks and Trader Joe's right across the street was handy.

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Helpful?
Thank Marti G
Verona
HOTEL’S FAVORITE REVIEW
Reviewed April 8, 2017

We had the best time during our 1st time being in Chicago for Spring Break. My boys are 17 & 20 and we all had a blast. We picked the perfect hotel! The staff was extremely helpful, friendly, and they truly went out of their way to help us with any questions we had. The Concierge were fantastic, they would...

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Helpful?
Thank JulieBrazee
About Hotel's Favorite Review
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear JulieBrazee, Thank you very much for saying we are the perfect hotel! I am glad to see that you and your boys really enjoyed your spring break while in Chicago. Our staff really does a great job and I am glad to hear that they went above and beyond for you during your stay. We hope to see you...

Reviewed 3 days ago NEW

We stayed at The James for our daughter's college graduation trip. The staff was friendly and helpful. The location was great for everything we wanted to see and do. The room was a little tight for three of us, but it was fresh, clean and had everything we needed for a comfortable stay. The linens were plush and cozy; the...

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Helpful?
Thank Pam W
Nassau, New Providence Island
Reviewed 6 days ago NEW

The staff was always friendly and helpful with all questions. We enjoyed the spacious room and had a good night sleep. Was not happy with our view from the room but still enjoyable. I also enjoyed our complimentary water every day in our room and the free coffee in the lobby. We had ordered from the Prime-house once (restaurant located...

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Helpful?
Thank candilips
Zurich, Switzerland
Reviewed 1 week ago NEW

Centrally located hotel, all major things to do or visit are at walking distance Nice large room. Great minibar, Good restaurant, Stuff really nice and polite good gym, well equipped I had a Kind-bedroom on the 16th Floor with a nice view over the city and sunset :-)

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Helpful?
Thank Yvon H
Oklahoma City, Oklahoma
Reviewed 1 week ago

Our first stay at the James was great! We woudl definitely stay there again. It is in a great location and staff is very friendly and helpful. The ammenties service is great and the rooms are nice and clean. It has a small hotel bar with bites that we enjoyed. There can be a bit of street noise at night...

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Helpful?
Thank GI_janeelizabeth
Lansing
Reviewed 1 week ago via mobile

We stayed at The James while attending the National Restaurant show. To be fair, the room was booked under the NRA site so we were given a"reduced" rate. While the lobby was very open, modern, inviting, our room was not impressive. The view overlooked roof tops of neighboring buildings which were littered with trash. The walls and air/heat registers had...

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Helpful?
Thank Dale Y
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Dale Y, Thank you for taking the time to share about your recent stay with us at The James Chicago. Despite some positive aspects of your stay, I am sorry to see that your stay was just okay. We always strive to provide the best experience for our guests, and never want our guests to have just an average...

Burlington, Vermont
Reviewed 1 week ago via mobile

Stayed at The James for a meeting - the staff members were uniformly friendly and helpful, and the location is central. The meeting room was suboptimal in configuration, and it wasn't easy to find ones way between meeting rooms on the second floor. My guest room was in adequate condition, though the door frame was loose, and the room was...

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Helpful?
Thank vermonster08
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear vermonster08, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your review of our rooms and meeting spaces and your candid feedback on where improvements can be made; this is certainly something that we are looking into. I appreciate your opinion on our meeting space configuration and some...

Santa Barbara, CA
Reviewed 1 week ago

My daughter's "auntie" and I were in town for 3 nights to celebrate her graduation from the School of the Art Institute, and were so lucky to find a great deal at this hotel. We stayed three nights in a standard double double and I could not have been happier. The room and bathroom were plenty big, very clean and...

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Helpful?
Thank sbjjill
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear sbjjill, Thank you so much for writing a review about your most recent stay at The James Chicago. It is nice to hear that you, your daughter, and her "auntie" were able to enjoy her special day graduating from the School of the Art Institute. I am truly humbled to hear that your stay was exceptional, thanks in part...

Reviewed 1 week ago

I held a 2-day team meeting at The James Chicago this week and it was outstanding! The rooms are clean and modern, the staff is friendly and the location is ideal for walking to Navy Pier, Michigan Ave shopping, and even the River North area. Brett Dreznick, Director of Catering was excellent to work with and readily available on-site for...

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Helpful?
Thank GAYLE J
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear GAYLE J, Thank you for taking the time to share about your recent stay with us at The James Chicago. It was truly our honor to host your team meeting, and I am delighted that Brett, Rodrigo and our amazing team assisted in making it an enjoyable experience. I will be sure to pass along compliments to Tim from...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Location: United States > Illinois > Chicago
Price Range: $204 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotwire, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelsforEveryone and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from The James Chicago staff and other travelers.
22 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the street side and had a birds eye view of busy people walking along the street below.”
MartiG575, yesterday | Read review
“The higher the better”
candilips, 6 days ago | Read review
“Higher floor give for sure a nice view”
  • King-size bedroom
  • View from my bedroom
Swissotter, 1 week ago | Read review
“Get as high as possible to reduce street noise”
967mikee, 1 week ago | Read review
“Bring your own pillow if you like them smushy. ”
665sherriem, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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