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The James Chicago

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#39 of 185 Hotels in Chicago
Certificate of Excellence
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The James Chicago
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3,012 Reviews from our TripAdvisor Community

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Showing 2,845: English reviews
Reviewed yesterday NEWvia mobile

I had a few disappointing experiences during my first day of my stay there. At first the staff didn't know quite what to do to make it right and I really didn't know what to ask for. I didn't want to seem like a con artist. They continued to contact me after returned home from my stay showing how important...

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Helpful?
Thank Brian B
Reviewed 2 days ago NEW

Honestly, I found this hotels not through hotel websites, but here on trip advisor. I stumbled upon it as I was almost ready to book another hotel. And people, I can honestly say, its a true gem. The staff are very welcoming and professional, but not lacking personality, the hotel has everything needed to make the stay enjoyable and easy...

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Thank Donita D
Chicago, Illinois
Reviewed 2 days ago NEW

We live in Chicago and decided to take a quick weekend getaway to the James Hotel. We stayed in a loft room which was a but dated, but had plenty of space for lounging. It has a little movie nook/lounge area with a wall projector. Really cool spot to hang out in. Only downside is it didnt have movies to...

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Thank Anthony M
Reviewed 2 days ago NEWvia mobile

Just had three great nights at The James. Staff was very friendly and helpful. The room was great! Fantastic location in downtown. Consistent and fast wifi. I come to Chicago frequently and will stay here again.

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Thank Nick L
Chicago, Illinois
Reviewed 2 days ago NEW

We brought in about 40 employees from across the country for a three day conference. The James team was superb. The event went off without a hitch from A/V, breakfast, lunch, and the hotel rooms for the team. Loved having the Jimmy (bar) and steakhouse on site as well. Can't beat a glass of wine in hand 5 minutes after...

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Thank nthill1125
Reviewed 3 days ago NEWvia mobile

My stay was for business. Great meeting space, loved my room, amazing staff. I travel often and am selective where I stay, I highly recommend this hotel! Restaurant/bar in lobby. The location is perfect!!!

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1Thank Hollie H
Reviewed 3 days ago NEWvia mobile

We have held 2 corporate conferences here in the past 6 months and couldn't recommend The James enough! Very accommodating, friendly staff and excellent spaces. One of Chicago's best boutique hotels! Highly recommended for business travelers or couples.

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Thank Jacob K
Carbondale, Illinois
Reviewed 3 days ago NEWvia mobile

My room was extremely spacious and the staff was amazing! The entire building is very clean and well maintained. The meeting spaces provided a great space for our group with many opportunities for breakout sessions.

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Thank Tifft_Fam
Arlington, Virginia
Reviewed 3 days ago NEW

We spent Martin Luther King weekend here in a lovely suite on the ninth floor. Lovely appointed rooms in a great location, near shopping and good restaurants. Only nit is the bar's drinks are way over-priced.

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Thank clledbetter
Vernon Hills, IL
Reviewed 4 days ago NEW

The room had a very nice layout and was very comfortable. Great location for shopping and dining. The service was beyond attentive. Only small problem is the TV went out a couple times but wasn't a big deal.

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Helpful?
Thank Ellen T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Location: United States > Illinois > Chicago
Price Range: $124 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cheap Tickets, Travelocity, Booking.com, Orbitz, TripOnline SA, Priceline and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#27 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from The James Chicago staff and other travelers.
20 questions
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Questions? Get answers from The James Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Obviously, to get the best view, you want a higher floor.”
 of 5 bubbles clledbetter, 3 days ago | Read review
“Go to another hotel. There are several nearby....choose the Godfrey or the Palomar to start.”
 of 5 bubbles 552cherylc, 6 days ago | Read review
“Upper floors, courtyard facing has zero view but very quiet.”
 of 5 bubbles 433edwardg, 4 weeks ago | Read review
“stayed a number of times on different floors, all rooms great”
 of 5 bubbles bobbiew395, Dec 6, 2016 | Read review
“Avoid the room that have a view on a building with climatisation on the roof (groundback noise)”
 of 5 bubbles Nathalieeddy, Nov 30, 2016 | Read review
5 of 5
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