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The James Chicago

55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • The Magnificent Mile
    0.1 mi
  • 4 star hotel
  • Free Wifi
Reviewed 3 days ago
Amazing Conference & Room
I have been to many business conferences and I must admit that... more
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3,017 Reviews from our TripAdvisor Community

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Showing 2,849: English reviews
Columbus, Ohio
Reviewed 3 days ago NEW

I have been to many business conferences and I must admit that the hospitality and courteousness of the entire James staff was incredible. I arrived well before check-in time but the staff were all accomodating and allowed me to check in early. The event space included a lounge called The Study that had a television and pool tabel. This was...

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Helpful?
Thank tdarden1911
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear tdarden1911, Thank you for taking the time to share about your recent stay with us at The James Chicago. It was truly our honor to host your business conference, and I am delighted that The Library and our amazing team assisted in making it an enjoyable experience. I am humbled by your generous compliments about our hotel and recommendation...

Reviewed 4 days ago NEWvia mobile

Stayed at The James during a business conference and was so impressed with the professional, friendly, and accommodating staff, the upkeep of the building, and cleanliness of the room. It was certainly a home away from home with enough of a modern vibe to feel like a treat. Highly recommended and I hope our conferences remain at The James Chicago...

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Helpful?
Thank Courtney C
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Courtney C, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored by your compliments of our modern vibe, clean rooms and especially that you felt at home while with us. The best compliment I can receive is that the service provided by our team was exceptional...

Reviewed 4 days ago NEWvia mobile

Very friendly staff who are so helpful! Plus the location is perfect and in close proximity to everything! My friends and I were able to easily navigate from the hotel and staff was helpful in this regard. Would definitely stay again and highly recommend!

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Helpful?
Thank Britt H
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Britt H, Thank you for taking the time to write about your stay. I'm pleased to see that you enjoyed our hotel, convenient location and most importantly our staff! I'm looking forward to welcome you back soon. Warm Regards, Stephen Blackford

Jacksonville, Florida
Reviewed 4 days ago NEW

I can not say enough good things about this hotel. The staff is always so helpful, the atmosphere is so swanky and sophisticated, and the location is unbeatable. I ALWAYS stay here whenever I am in town!

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Helpful?
Thank amarkiewicz2017
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear amarkiewicz2017, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you stayed with us thanks to our great location and sophisticated hotel. Most of all, I am honored by your compliments of our team and that you are a returning guest. We appreciate your...

Reviewed 5 days ago NEWvia mobile

I had a few disappointing experiences during my first day of my stay there. At first the staff didn't know quite what to do to make it right and I really didn't know what to ask for. I didn't want to seem like a con artist. They continued to contact me after returned home from my stay showing how important...

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Helpful?
Thank Brian B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Brian B, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am happy to hear that our team was able to recover from the issue and you were satisfied with the resulting outcome. It is always our goal to provide exceptional service to all of our guests and I...

Reviewed 6 days ago NEW

Honestly, I found this hotels not through hotel websites, but here on trip advisor. I stumbled upon it as I was almost ready to book another hotel. And people, I can honestly say, its a true gem. The staff are very welcoming and professional, but not lacking personality, the hotel has everything needed to make the stay enjoyable and easy...

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Helpful?
Thank Donita D
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Donita D, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored that you had an enjoyable experience thanks to our amazing staff. We also appreciate your compliments of our comfortable rooms, excellent restaurant, modern and cool lobby, and glad that our location was convenient to the...

Chicago, Illinois
Reviewed 6 days ago NEW

We live in Chicago and decided to take a quick weekend getaway to the James Hotel. We stayed in a loft room which was a but dated, but had plenty of space for lounging. It has a little movie nook/lounge area with a wall projector. Really cool spot to hang out in. Only downside is it didnt have movies to...

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Helpful?
Thank Anthony M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Anthony M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a memorable staycation with us, thanks to our helpful staff, great room service, and of course the mouth watering 55 day aged Ribeye. Thank you for writing about your experience with...

Reviewed 6 days ago NEWvia mobile

Just had three great nights at The James. Staff was very friendly and helpful. The room was great! Fantastic location in downtown. Consistent and fast wifi. I come to Chicago frequently and will stay here again.

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Helpful?
Thank Nick L
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Nick L, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you had a great visit with us, thanks to our great rooms, consistent fast wifi, and fantastic downtown location. The best compliment to hear from our guests is that it was our friendly...

Chicago, Illinois
Reviewed 6 days ago NEW

We brought in about 40 employees from across the country for a three day conference. The James team was superb. The event went off without a hitch from A/V, breakfast, lunch, and the hotel rooms for the team. Loved having the Jimmy (bar) and steakhouse on site as well. Can't beat a glass of wine in hand 5 minutes after...

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Helpful?
Thank nthill1125
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear nthill1125, Thank you for taking the time to share about your recent stay with us at The James Chicago. The best compliment I can receive is that the service provided by our team was exceptional and that their efforts helped to make your visit a great one. I am glad your meeting in our event space went off without...

Reviewed 1 week ago NEWvia mobile

My stay was for business. Great meeting space, loved my room, amazing staff. I travel often and am selective where I stay, I highly recommend this hotel! Restaurant/bar in lobby. The location is perfect!!!

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1Thank Hollie H
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Hollie H, Thank you for taking the time to share about your recent stay with us at The James Chicago during your business trip. I am delighted to hear that you enjoyed your visit with us, thanks to our convenient location, room, and our excellent restaurant. I am especially proud of the outstanding service provided by our team and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Location: United States > Illinois > Chicago
Price Range: $124 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cancelon, Travelocity, Orbitz, Hotwire, TripOnline SA, Priceline, Booking.com, Cheap Tickets and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Luxury Hotel in Chicago
#26 Business Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from The James Chicago staff and other travelers.
20 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Obviously, to get the best view, you want a higher floor.”
 of 5 bubbles clledbetter, 1 week ago | Read review
“Go to another hotel. There are several nearby....choose the Godfrey or the Palomar to start.”
 of 5 bubbles 552cherylc, 1 week ago | Read review
“Upper floors, courtyard facing has zero view but very quiet.”
 of 5 bubbles 433edwardg, Dec 19, 2016 | Read review
“stayed a number of times on different floors, all rooms great”
 of 5 bubbles bobbiew395, Dec 6, 2016 | Read review
“Avoid the room that have a view on a building with climatisation on the roof (groundback noise)”
 of 5 bubbles Nathalieeddy, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question