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Comfort Suites Michigan Avenue / Loop

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#53 of 186 Hotels in Chicago
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Comfort Suites Michigan Avenue \/ Loop
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1,741 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed yesterday NEW

I am here in Chicago from Atlanta on a business trip, and I am happy to say that the entire staff was extremely curtious, very helpful and very very nice. I drove to Chicago and was initially staying a Comfort Suites out in the Western Suburbs. It was a very nice Comfort Suites and I enjoyed my one day there,...

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Helpful?
Thank landbrandon4
Chicago, Illinois
Reviewed yesterday NEW

Nice hotel at a great rate! Don't judge the hotel by the tiny lobby. The property is well-located for exploring downtown Chicago. Walk to Navy Pier, Magnificent Mile north and south, and the new Riverwalk area. We paid less than ninety (not including tax) for a beautiful suite with a river view on the 23rd floor. Room was clean, spacious,...

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Thank Mark M
Markham, Canada
Reviewed 2 days ago NEW

Comfort suites is small but it is cozy and clean. Staff are helpful and friendly with great customer service! We arrived early at the hotel first day in Chicago. Chris managed to help us check in smoothly and gave us a room on 13th floor, thanks! Everyday breakfast was included and we all loved it! Bagels, waffles, eggs, ham, sausages,...

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Thank C0ffeeTea0rMe
Reviewed 2 days ago NEWvia mobile

We actually booked two nights at the Hampton Inn around the corner. They made an error with our reservation, and had to move us to the Comfort Inn for the first night. There were several things that bothered us. You could barely open the door to the room. The carpet was too high, so you had to force the door...

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Helpful?
Thank Sue H
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Sue, Thank you for you recent review on the hotel. I am sorry to hear that you didn't not enjoy your stay with us. We continue to upgrade our rooms each year. Carpet is one of items we plan on doing this year when our occupancy decreases. I do apologize for noise issues and glad to hear that it...

Reviewed 3 days ago NEW

This is a fantastic hotel with some of the most friendly and helpful staff I have encountered. We got a fantastic rate here and were really impressed with the corner suite we got. It is in a great location as well.

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Helpful?
Thank Brook E
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Brook E, Thank you so much for your recent 5 star review. We are so happy that you enjoyed your stay with us. Thank you for the compliments on team and our suites. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Palos Heights, Illinois
Reviewed 4 days ago NEWvia mobile

I brought my young grandkids to stay and we had a great time! The 2 young men at check in ( Myron and Chris) were super friendly and really nice to my family. They upgraded us to an amazing suite with awesome views and plenty of room to spread out at no additional charge! The hotel is right on Michigan...

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Helpful?
Thank Sue D
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Sue D, Thank you for the recent 5 star review. We are so happy to hear that you enjoyed your stay. Also your grandkids had a great time! Chris and Myron are great team members. Thank you for mentioning them. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Reviewed 4 days ago NEWvia mobile

This place was amazing. From the customer service, to the suite, to the view. We had room 2302 and the view is breathtaking. The bed is also really comfortable. The breakfast is meh but oh well. We'll be back for sure! The location is perfect and a block away from the orange line to midway. It's also very close to...

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Helpful?
Thank Kelsey R
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Kelsey R, Thank you for your recent 5 star review. We are so happy that you enjoyed our customer service. This is something we strive for. Also thank you for the great comments on our rooms and location. I will look into your breakfast comments. Thank you for mentioning them. We look forward to seeing you again soon! Kindest...

Tennessee, United States
Reviewed 5 days ago NEW

If you are not traveling as a couple or family of 4, it can be challenging to find accommodations for 5 in Chicago. This hotel does offer reasonably priced 2 bedroom/1 bath and 2 bedroom/2 bath suites. Great location just south of the river on Michigan Ave. Walking distance to Private Bank Theater, Art Institute, Water Tower Place, Navy Pier,...

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Thank DRL615
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear DRL615, Thank you for your recent review. I am so happy that you enjoyed our room size and location. We do have some of the most reasonable priced rooms for the size you get. Thank you also for the great comments on the team members! Each year we update the hotel. We have redone our breakfast room, business center,...

Warren, Ohio
Reviewed 1 week ago NEW

Thanksgiving was FANTASTIC at your hotel! I had all of our Honey Baked Ham items and had everything mailed to your hotel so that I could cook the holdiday! All of your people were BEST! Especially TIAN TAYLOR! Such a great person! We would stay there again! Hope that Tian is also there working!

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Helpful?
Thank cjanis2017
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear cjanis2017, Thank you for your 5 star review. We are so happy to hear that you enjoyed your holiday with us. Tian is a great team member. Thank you for mentioning her. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Fort Wayne, Indiana
Reviewed 1 week ago NEW

We had a very pleasant stay at the Comfort Suites on Michigan Ave. The room was much bigger than we thought, and we had a great view of the city. The price for the room was great. The staff was most helpful and accommodating. Our stay was very enjoyable. A+

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Helpful?
Thank _tammylmbthomas
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear _tammylmbthomas, Thank you for your recent 5 star review of the hotel. We are so happy that you enjoyed the hotel and our team members service. Thanks for stating that they were helpful and accommodating. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $114 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travelers.
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I loved room number 705 it had a great view of North Michigan Avenue.”
 of 5 bubbles landbrandon4, yesterday | Read review
“High-floor, looking toward river and Tribune Tower is great.”
 of 5 bubbles markm291, yesterday | Read review
“Higher floor is better. Traffic noise may affect your sleeping at night.”
 of 5 bubbles C0ffeeTea0rMe, 2 days ago | Read review
“higher = less noise, higher = more windows, elevators slow though, so also nice to be 3rd floor or lower to use stairs.”
 of 5 bubbles DRL615, 5 days ago | Read review
“Public parking saved us a few dollars.”
 of 5 bubbles cynthiag373, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question