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Comfort Suites Michigan Avenue / Loop

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#53 of 185 Hotels in Chicago
Certificate of Excellence
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Comfort Suites Michigan Avenue \/ Loop
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1,706 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Reviewed yesterday NEW

The king suite was fantastic with a great view of Michigan Avenue. It was spacious and very clean. Fatima Rahmo was very gracious in getting us a room upgrade!! There were plenty of breakfast choices, but the make-your-own waffle was the best.

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Helpful?
Thank TRB46
Olney, Illinois
Reviewed yesterday NEW

Hotel is in excellent location to all attractions.(we walk everywhere) Rooms are very spacious and clean. Great value for the room and breakfast is always included. Staff is very courteous and helpful!

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Helpful?
Thank 934angie
Arthur, Illinois
Reviewed 2 days ago NEW

Went with a friend. King suite has separate bedroom, kitchenette and small living room area. Sofa bed as well. Great for several days visit with a friend. Small,quiet hotel with only 5 rooms per floor. Nothing fancy but certainly fits the need. Front desk is great for help.

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Helpful?
Thank HoneyandHound
Hartford
Reviewed 3 days ago NEW

Nice rooms, but could hear traffic outside. Staff were nice and house keeping did a great job. Breakfast wasn't too bad, but could've been better. The room could've been in a little better shape, but it wasn't a problem.

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Thank bshmnrckpl5
Reviewed 4 days ago NEW

Chris Magdaleno, our host, is a super nice, super kind and super helpful person. The room is great beyond expectation. We have our own laundry machines in the room. We have a kitchen with all kinds of utensils, and the room is SO HUGE (at such a ridiculously cheap price). Oh and lastly, should I mention that the view is...

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Helpful?
Thank Montagne90
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Montagne90, Thank you so much for your recent 5 star review. Chris is a great team member and always very helpful and kind. Thank you for mentioning him. We have some of largest suites on Michigan Avenue and at reasonable prices. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Chicago
Reviewed 4 days ago NEW

Pictures online look much nicer than in person. Got a suite and I expected more from a hotel in Michigan Ave. The couch was dirty and stained, the latch on the door to the room was broken. The room was fine, but very old looking. The hotel is in need of updating. The coffee in the lobby was always old...

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Helpful?
Thank Eddie S
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Eddie S, Thank you for your recent review. I do apologize for your issues and will look into them. Our photos were actually taken last year. So I am not sure why they look different. Kindest regards, Robert Humphrey General Manager

Orlando, Florida, USA
Reviewed 1 week ago

When I booked my reservation on the Choice Rewards website for this downtown Chicago Comfort Suites located on Michigan Avenue between South Water and Wacker Drive, my special requests included a late arrival after 10 pm and a high floor in a quiet area away from the elevators. When we arrived around 10:45 pm we were greeted by a group...

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Helpful?
Thank Out_All_Nite
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Out_All_Nite, Thank you so much for your 5 star review. I loved how detailed and well written the review is. Thank you for your great comments and pictures on our service. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

Reviewed 1 week ago via mobile

A hidden jewel on Michigan Avenue. The. Staff was very friendly Tania greeted us at check-in she was warm and friendly and quite helpful-As was the entire staff . We were given an available room on a higher floor for a better view. We love the suite which was very spacious. Similar to a timeshare we have in Branson. We...

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Helpful?
Thank 1pear
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear 1pear, Thank you for your recent 5 star review. I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit us...

Reviewed 1 week ago

Very convenient location- very responsive staff, great room and accommodations, and very good breakfast. Staff went out of their way to assist me on my arrival so that I could attend an important event. Checkout was simple.

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Helpful?
Thank Stewartweinberg
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Stewartweinberg, Thank you for your recent 5 star review. I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit us...

Effingham, Illinois
Reviewed 1 week ago

We had a large comfortable suite. It was within walking distance of the theater district, Christkindlmarket, and restaurants with public transportation nearby. We have stayed at this hotel in the past and will return on future trips to Chicago.

Review collected in partnership with this hotel
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Helpful?
Thank bpoelker
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear bpoelker, Thank you for your recent 5 star review. We are so happy to hear that you enjoyed your stay with us. Thanks for the great comments on our location. Also coming back time and time again. We love returning guests! We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $93 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travelers.
48 questions
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The queen corner room is paradise!”
 of 5 bubbles Montagne90, 4 days ago | Read review
“Higher floors are quieter.”
  • Bathroom
  • Bedroom
  • LR area
  • LR, DR and Kitchen areas.
 of 5 bubbles Out_All_Nite, 1 week ago | Read review
“Great view of MichiganAvenue”
 of 5 bubbles Stewartweinberg, 1 week ago | Read review
“Ask for corner room , on upper floors for good view of city.”
 of 5 bubbles transam2015, 1 week ago | Read review
“Ask for a room looking north on the Michigan Avenue side.”
 of 5 bubbles 3robk, 1 week ago | Read review
5 of 5
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