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AC Hotel by Marriott Chicago Downtown

630 N Rush St, Chicago, IL 60611-2748
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Guests1 room, 2 adults, 0 children
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Traveler (229)
Room & Suite (85)
Dining (21)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. AC Hotel by Marriott Chicago Downtown is located in Chicago, Illinois' River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge at our downtown Chicago hotel is a great place for happy hour or night cap and it features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott Chicago Downtown.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast available
Conference facilities
Banquet room
Non-smoking hotel
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Breakfast buffet
Meeting rooms
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
Visit hotel website
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Hotel deals
873Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
I had a mediocre stay the last time I was here, but there were no other Marriotts on my Corp approved list so I decided to stay here again. Again, the room is a nice size the bed is comfortable and bathroom is large. It was a pleasant stay as I really like the local neighborhood. I still wish platinums were offered free breakfast and I didn’t have to remind the desk for my platinum amenity gift. I did use the gym which is on the small side, but usable. The lounge is great to have a drink or just go to relax. I will definitely consider staying again.
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Response from BryanL2342, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 2 days ago
Hello U8209Klmichaelr, Thank you for your review. It was our pleasure to welcome you back for another visit to the AC Hotel and I'm glad to hear you enjoyed your stay. We will look forward to seeing you back again soon!
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The value of this hotel was off the charts because it’s one block from Michigan Ave and roughly a 15 min walk to the river and Navy Pier. It was also a manageable walk from the Clark/Lake train stop from O’hare and Midway airports.
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Review collected in partnership with this hotel
Response from BryanL2342, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 4 days ago
Hello JMan8484, Thank you for your review. I'm glad to hear you enjoyed your visit to the AC Hotel! We will look forward to welcoming you again when you return to the Windy City!
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Though a frequent traveler, I had never heard of the AC Hotel by Marriott brand, and it was a pleasant surprise. In short, while there are many Marriott group properties in downtown Chicago, the value and location of the AC Hotel is really hard to beat. Almost all of the traditional tourist attractions are within easy walk, with plenty of restaurants and bars to keep you busy after work or for your vacation. It's not overly fancy, and the tan/brown decor is monotonous, but the the hotel delivers where it's most important - a comfortable and clean room. The bed was very comfortable, and there was satisfactory space to unpack and keep belongings organized. The bathroom is small but practical, with enough counter space for toiletries. I did not have c dance to use other hotel facilities, but I was with a group of sometimes picky folks, and they were all happy with the stay. I did particularly appreciate the enthusiasm of all the staff I dealt with, from the sales team to the front desk staff, all very nice people and quick with the service. You won't necessarily send post cards about the hotel, but you will definitely appreciate the value and location for a great stay in Chicago.
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Response from BryanL2342, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 5 days ago
Hello leigh732LosAngeles, Thank you for your review. I'm glad to hear you enjoyed your first visit to an AC Hotel! Our central location is certainly convenient for sightseeing and I'm happy that our staff was so courteous during your time with us. We hope to welcome you back when you return to the Windy City!
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This hotel is not run in the high quality manner Marriott normally provides. It's not a bad hotel - the rooms are nice and the location is good - but the interactions I had with staff and the hotel layout were lacking. In particular, one front desk employee was 'snippy' in interactions with me and with two other guests (different instances), the ac bar was unstaffed mid-day (not by design; the employee was just in the back screwing off), and housekeeping needed to be called 3 times and took over 4 hours to bring a coffee pack and tea bag to the room (when they did, they brought a comical amount of sugar packets and creamer, which I did not ask for, but no tea bags). The entire hotel seems to be set up to get you to visit their 4th floor bar. Which might be ok, if someone was working behind the bar. Overall, if this occurred at a comfort inn it would be par for the course. But I am a loyal Marriott customer and was pretty disappointed by this one.
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Response from BryanL2342, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 5 days ago
Hello kunfushuss, Thank you for your review. The service you received during your stay with us is certainly not what we want our guests to experience and I sincerely apologize that we fell short of expectations. I appreciate you taking the time to bring these matters to my attention so I can share your feedback with our team and ensure these are not a recurring issues. I do hope that we're able to welcome you back to the AC Hotel for another chance at a memorable stay.
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This hotel is perfect for the price, honestly the location couldn’t be better! Takita at the front desk did our checkout and she was extremely helpful and patient, also John did our check in and he was great! The hotel offers free coffee upstairs and a great grab and go breakfast for $6 which was great for our vacation time. Loved this place and will definitely come back
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Response from BryanL2342, General Manager at AC Hotel by Marriott Chicago Downtown
Responded 1 week ago
Hello Vanessa Design S, Thank you for your review. I'm glad to hear that you enjoyed your stay with us and that both John and Tekita were able to create a memorable visit. We look forward to welcoming you back when you return to the Windy City!
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PRICE RANGE
$136 - $480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton chicago downtown / magnificent mile hotel chicago, 4 points by sheraton chicago downtown / magnificent mile, four points chicago downtown, chicago four points
FORMERLY KNOWN AS
Hotel Rush
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
226
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