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Thompson Chicago, a Thompson Hotel

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#6 of 189 Hotels in Chicago
Certificate of Excellence
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Thompson Chicago, a Thompson Hotel
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1,704 Reviews from our TripAdvisor Community

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Showing 1,597: English reviews
Invernessss
Reviewed 2 days ago NEW

This hotel needs a lot of perfecting to do. Good location by Rush street and beautifully decorated for Holidays Spend your money somewhere else though if your looking to feel good and be waited on. They will not wait on you and you will probably be disappointed.

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Helpful?
Thank cheri41
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear cheri41, Thank you for sharing your recent experience experience with us. We are extremely sorry you were not satisfied with your last stay with us, and our we thank you for bringing this to our attention. Our goal is always to exceed our guests’ expectations and we will certainly use your feedback as learning moment. We hope to have...

Bloomfield Hills
Reviewed 2 days ago NEW

Very good hotel. Great location. Service was great. Complimentary coffee in Lobby. Would prefer in room coffee. Location is close to just about everything. Rooms were spacious and easy to get to. Maids went out of way to organize. Well done.

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Helpful?
Thank kennethcharlesh
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear kennethcharlesh, Thank you so much for taking the time to leave us such an outstanding review! It is always great to hear such positive feedback from our guests and I am so glad that you enjoyed your stay with us. Cheers! All the best, Steve Shern General Manager Thompson Hotel Chicago

South Deerfield, Massachusetts
Reviewed 2 days ago NEW

The Thompson Hotel is a perfect spot for a Chicago vacation. It's location is perfect. It is clean, upscale, and the staff is friendly and accommodating. You can't go wrong with staying here. I would stay here again.

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Helpful?
Thank 74Betts
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear 78Betts, Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of Choice when traveling to Chicago. Thank you again, Steve Shern General Manager Thompson Hotel Chicago

Boston
Reviewed 3 days ago NEW

Thought it was very professional to have a check in email prior to staying there and then the follow up afterwards. It is especially helpful when hotels have adequate electrical outlets to plug all the electronics, along with the convenience of the outlets being located near the bed

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Helpful?
Thank R5603FLkathyc
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear R5603FLkathyc, Thank you for such a wonderful review of the Thompson Chicago. I am happy to hear that you were pleased with your decision to stay with us. We hope this is the first of many trips to Chicago and the Thompson Hotel! All the Best, Steve Shern General Manager Thompson Hotel Chicago

Nashville
Reviewed 3 days ago NEW

Thompson hotel has a great location. My fiancé and I loved walking around and we were pleased to find that the hotel was close to water tower mall and other stores! We love Nico and always make a stop there for dinner and another for pancakes!

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Helpful?
Thank laurenmZ251OO
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear laurenmZ251OO, We truly appreciate you taking the time to leave us such a fantastic review! I'm so glad that you had the opportunity to enjoy Nico Osteria and our wonderful Gold Coast location! Happy Holidays! All the best, Steve Shern General Manager Thompson Hotel Chicago

Chicago, United States
Reviewed 3 days ago NEW

We attended the Last Speakeasy party at the Chicago Historical Society, and wanted to make a night of it. We stayed at the Thompson after spending a weekend at the Beekman in NYC. Both are Thompson hotels. Both are great. Great vibe and accommodations. Lots of windows. A great bathtub and shower. Conveniently located around the Oak Street shopping and...

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Helpful?
Thank Bonnie K
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear Bonnie K, I am so glad to hear that you enjoyed your stay with us at the Thompson Chicago! We certainly have a great location. When you have a moment, check out our new sister properties in Seattle and Nashville! Thank you for taking the time to leave us this great review! All the best, Steve Shern General Manager...

A TripAdvisor Member
Lawrenceville, Illinois
Level Contributor
21 reviews
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I've been staying at this location through the years with names such as 21 East, Le Meridien, Sutton Place and now Thompson. I had a corner room. No heat or A/C vent in the bathroom. Bad idea. Location of toilet is right across from shower. Not good. Toilet paper dispenser is lousy. Lightning around the mirror is poor. Makes it...

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Helpful?
Thank A TripAdvisor Member
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

We love to hear feedback from our return guests and truly appreciate your continued loyalty with us. I am happy to see that you enjoyed the location, but apologize that your experience was not as expected. I will be sure to share this with the team so we can continuously improve our service and provide you with a better experience...

Miami
Reviewed 4 days ago NEW

Great hotel, staff, location. Being very close to Rush Street and to the Magnificent Mile make this hotel a great choice. Updated rooms, cleanliness, and friendly staff. Only drawback is that it does not offer a good choice for early breakfast, but there is a Pancake House across the street.

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Helpful?
Thank jorgelO9989GB
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear jorgelO9989GB, I am so glad to hear that you enjoyed your recent stay with us! Thank you for this wonderful review. Happy Holidays! All the best, Steve Shern General Manager Thompson Hotel Chicago

Indianapolis, Indiana
Reviewed 4 days ago NEW

Stayed at The Thompson for a global staff meeting. Liane Mannes (from there) tended to our every need and, simply put, provided the best, professional experience I have ever encountered. The IT/Technical support was outstanding as well. Finally, the location cannot be beat. I have stayed in Chicago several times and this is THE best place for personal or small...

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Helpful?
Thank gregY4739GI
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear gregY4739GI, Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of Choice when traveling to Chicago. I'll be sure to share this with Liane! Cheers and Happy Holidays! Thank you again, Steve Shern General Manager Thompson Hotel Chicago

Indianapolis, Indiana
Reviewed 5 days ago NEW

Great location with rooms and amenities to spare. Cool neighborhood with several great dining options. The bar is well-stocked with several obscure, but tasty spirits. Staff is very attentive and getting into and out of the hotel is a breeze.

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Helpful?
Thank Robert E. F
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Imagine your own luxe studio in the skies overlooking the hip Gold Coast neighborhood's leafy streets, with sweeping floor-to-ceiling vistas of the Chicago skyline and Great Lake waterscape daring you to look away. Parking available for additional fee per night. ... more   less 

Additional Information about Thompson Chicago, a Thompson Hotel

Address: 21 E. Bellevue Place, Chicago, IL 60611-1174
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $220 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Chicago, a Thompson Hotel 4.5*
Number of rooms: 247
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Thompson Chicago, a Thompson Hotel staff and other travelers.
38 questions
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Questions? Get answers from Thompson Chicago, a Thompson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner rooms have great views. Ask for rooms above the 5th floor.”
 of 5 bubbles R0bertE_F, 5 days ago | Read review
“Corner king for best views”
 of 5 bubbles 834ce, 6 days ago | Read review
“Loved the corner Suite.. Great view and Sunny”
 of 5 bubbles PNSP, 5 weeks ago | Read review
“Corner rooms offer amazing views - plenty of natural light.”
 of 5 bubbles 333AussieAbroad, Nov 1, 2016 | Read review
“My high floor room had a great city view (19th floor).”
 of 5 bubbles roaminrose, Oct 30, 2016 | Read review
5 of 5
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