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Hyatt Place Chicago / River North

#52 of 188 Hotels in Chicago
Certificate of Excellence
06/05/2017 06/06/2017
1 room 2 adults 0 children
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Hyatt Place Chicago \/ River North
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1,616 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Chicago / River North
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Showing 1,535: English reviews
Portland, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank L9345GCjasonh
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Denver, Colorado
Reviewed 1 week ago

This Hyatt I might say is in a great location. It is well rounded and contemporary looking, comfortable, and private. However all staff members were not up to pay, a little on the grouchy side. I wished they were more friendly. A great hotel to sit and relax for s few days.

Review collected in partnership with Hyatt Hotels
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Thank heatherholiday75
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear heatherholiday75, Thank you for sharing your 5 star review of the Hyatt Place Chicago River North hotel. I am concerned to read you felt some of the staff members were not friendly as we do work hard to deliver great customer service. We do hope you give us another try the next time you visit Chicago. It is great...

Lahaina, Hawaii
Reviewed 1 week ago

Where else do you find the General Manager standing at the Front Desk to greet you? How often do you see the Assistant G.M. in the morning to greet you? Checked into another Chicago Hotel and in my room, I called the Hyatt Place and said my hotel I booked was deplorable. They got me into the Hyatt Place. Never...

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Helpful?
Thank Diana s
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Thank you so much for the wonderful review! We truly love to read comments regarding our ability to serve you well and we look forward to welcoming you back in the near future. Best Regards, Judson Assistant General Manager

Reviewed 1 week ago

I stayed here for several days since Hyatt Place Chicago/Downtown - The Loop (where I usually stay for work) was charging crazy prices. It was a ~20 minute walk from the office, but the weather was such that it made for a good morning walk. Breakfast was included, but I didn't indulge. Staff were friendly and competent, though I wish...

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Helpful?
Thank Cynthia Y
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Cynthia Y, Thank you for your 5 star review of the Hyatt Place Chicago River North. It is fantastic to hear you enjoyed our room service so much. Beatrix puts together a fantastic menu which is constantly changing to serve fresh, in season ingredients. We look forward to hosting you again on your next trip to Chicago. Regards, Caterina...

Southington, Connecticut
Reviewed 2 weeks ago

The staff at the hotel was very helpful throughout our stay. The hotel room was great and the free hot breakfast was a pleasant surprise. I would definitely recommend this hotel to anyone who is looking to travel to Chicago.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank C5657ZWstephenp
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear C5657ZWstephenp, Thank you for sharing your 5 star review of the Hyatt Place Chicago River North with other travelers. It is great that you enjoyed the hotel and breakfast. Thank you for recommending our property. Regards, Caterina Mustacchi Operations Manager

Chicago Heights, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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1Thank wchapleau
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Hampstead, New Hampshire
Reviewed 2 weeks ago

Loved the Windy city. The Hyatt was in a great location. Staff was so helpful as we were first time visitors to Chicago. Breakfast served every day which was an added treat. Lively bar area at night. Loved the city..will definitely be back

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank NHtraveler044
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear NHtraveler044, We are so happy to hear you had a great weekend with us at the Hyatt Place Chicago River North! We appreciate your 5 star review of our hotel and we look forward to welcoming you back. Regards, Caterina Mustacchi Operations Manager

Seattle
Reviewed 2 weeks ago

For a recent reunion in Chicago, I stayed at the Hyatt Place River North and loved the hotel. The room were large, clean, and comfortable and it was fun seeing other reunion attendees at breakfast (included with room rate) each morning. It is an easy walk to many of Chicago's attractions and the onsite restaurant Ema has excellent food. I...

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Thank MRIguySeattle
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear MRIguySeattle, Thank you for staying at the Hyatt Place Chicago River North. It is great to hear you enjoyed your stay with us and were able to easily meet up with all of your friends at the complimentary breakfast. Nothing makes us happier than to hear you want to return to our hotel on your next trip. We look...

Kirkwood, Missouri
Reviewed 2 weeks ago via mobile

I had to be in Chicago for a conference after already being away for 7 days prior in Baltimore. 12 days away from home is a long time but the Hyatt Place made it easy. From the 24 hour concierge via text to the European feel of the hotel, I enjoyed every moment of the stay. The hotel features a...

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Helpful?
Thank PSS4444
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear PSS4444, We are so pleased to hear the Hyatt Place Chicago River North was able to serve as your home away from home. Our staff works hard to make sure all of our guest receive a warm and welcoming experience. Thank you for expressing your 5 star review. Regards, Caterina Mustacchi Operations Manager

Colorado Springs, United States
Reviewed 2 weeks ago

Positive experience across the board. Location is excellent with many attractions within walking distance. Lobby has great decor and is adjoined by a nice restaurant Ema with a good breakfast as well as lunch and dinner menus. Staff goes above and beyond to ensure you have a great stay, Cornelius in particular stood out. The rooms are immaculate and well...

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Helpful?
Thank Glenn Z
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Glenn Z, Thank you for sharing your wonderful 5 star review of the Hyatt Place Chicago River North. We really appreciate you identifying Cornelius for going above and beyond to ensure you had a great stay. We hope your travels bring you back to the Windy City in the near future and we can be at your service again....

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06/05/2017 06/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 

Additional Information about Hyatt Place Chicago / River North

Address: 66 W Illinois St, Chicago, IL 60654-4805
Location: United States > Illinois > Chicago > Near North Side
Price Range: $191 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Reservation Options:
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Hotel Style:
#14 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Chicago / River North staff and other travelers.
26 questions
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10 months ago
10 months ago
Kentucky
over a year ago
Chicago. illinois

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Questions? Get answers from Hyatt Place Chicago / River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“this hotel has noise machines in each room. Therefore, you can still sleep like a baby in the middle of downtown.”
christinemH1744XO, 5 days ago | Read review
“Street noise can be an issue, especially on weekends. Ask for a room that does not face the street and you'll be fine.”
MRIguySeattle, 2 weeks ago | Read review
“Not facing the street”
LMA_11, 4 weeks ago | Read review
“Get a room with views of Lake Michigan.”
richh188, Apr 10, 2017 | Read review
“Higher rooms are more quiet since further away from fire station.”
skipop, Apr 7, 2017 | Read review
5 of 5
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