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Kinzie Hotel

Traveler (596)
Room & Suite (429)
Dining (38)
Certificate of Excellence

About

#23 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern

Location

Full view
100Great for walkers
Grade: 100 out of 100
327Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
2,846Reviews
47Q+A
100Room tips
Traveler rating
  • 1,915
  • 701
  • 161
  • 46
  • 23
Time of year
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Popular mentions
Stayed in their City View King Deluxe room. Walked in the door and was greeted by the fantastic staff. After checking in and grabbing a premium snack, walked in to room which was very clean and views were awesome. We spent days eating, shopping and exploring. Literally was able to walk everywhere desired due to great location. Hotel itself was clean, has a great staff, plenty of extras to keep you and yours happy (breakfast, Happy Hour, premium snacks, etc) contemporary vibe and just overall comfortability made it a phenomenal stay.
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We recently stayed at the Kinzie Hotel which we love great location , wonderful staff ar really nice rooms,free breakfast and happy hour..However when I reviewed my bill there was an extra $ 52 for evening fees. Now I have no idea what these fees include.so I went to the main desk and complained.The fellow at the desk was quite helpful and agreed to remove the fee..We will continue to stay at the Kinzie when visiting Chicago but will check our bills closely.
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Response from LexyFoster, Front Office Manager at Kinzie Hotel
Responded yesterday
Rocky1948, I am delighted to hear that our location, staff, and amenities were highlights of your stay. At our property, we hold a nightly service fee each night of a guests stay. This is a mandatory fee which allows access to all amenities our property has to offer. The nightly service fee has a value of $50.00 a night and includes our continental breakfast, fiber optic Wi-Fi, evening managers reception, premium HD channels, concierge services, and access to the 24 Hour fitness and business center. We have this sent in confirmation emails and on every booking website to ensure transparency. When booking directly with the hotel the nightly service fee is $10 cheaper per night. I hope that this information helps clear up any worries you may have had. Thank you for taking the time to review the Kinzie Hotel. We look forward to welcoming you back again!
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The location is excellent for central Chicago. Check in was efficient. The room was clean and surprisingly quiet for such a central location. Breakfast was simple but perfectly adequate. Our meeting room on the 6th floor was adequate but there was no men's bathroom on the floor. Men had to use the slow elevators to use the rest room. The women's rest room had two stalls. I had to wait in the hallway during the meeting at one point. There was one chair in the hallway and the 30ish year old AV guy took that chair and left this elderly women to sit on the floor! I found it weird that he did not get another chair for me or offer me (the paying customer, about 30 years his senior), the one chair.
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Response from MartinB9018, Manager at Kinzie Hotel
Responded 4 days ago
Dear FayeJ42, Thank you for your lovely comments about your overall stay with us at the Kinzie Hotel. We are delighted to hear that the location and the check-in were highlights. We pride ourselves in offering the finest in these areas. We are also pleased that you found the hotel clean and the breakfast suited to your needs. I am slightly dismayed to hear about your meeting experience involving a contracted A/V technician. I can assure you that this is not the Kinzie team way of not offering a chair. We worked with a partner for this meeting and will be sure to offer the feedback from your meeting, in a bid to enhance the overall service that we and our partners provide. We thank you for your time and do hope you can sample the highlights of Kinzie on a leisure stay.
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Faizal, the bellman, at the Kinzie Hotel was by far the best staff member that we came in contact with throughout the whole stay at the Kinzie. He was more than helpful, and went above and beyond to make sure we had all that we needed. If you stay at the Kinzie, make sure to recommend Faizal to assist you!
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Response from MartinB9018, Manager at Kinzie Hotel
Responded 4 days ago
Dear Gianna F, We love this five star review for Faizal and are so proud to share this with him and reward him accordingly. He will be rewarded for your excellent comments. It is amazing to hear that he went above and beyond to make your stay. You have put his name on the map and we really appreciate this.
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We really enjoyed our stay in River North at the Kinzie. A perfect location, our room was spotless, beautifully decorated and sound proofed. Victoria, our breakfast and happy hours (both complimentary) hostess, was wonderful!! Looking forward to returning to see her again.
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Response from MartinB9018, Manager at Kinzie Hotel
Responded 1 week ago
Dear SusieCare, I was really pleased to meet you and Maxine on your way out of the hotel. You stopped me to speak about the hotel and Victoria's service. You mentioned you were promoting a positive review online. Well, we are extremely grateful for you sharing your views and we love that you had an amazing stay and would return to Kinzie. Your high praise for Victoria is very well appreciated and we will be proud to share this amongst our team and reward her. Thank you again and see you again soon!
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PRICE RANGE
$129 - $383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago amalfi hotelamalfi hotel chicago
LOCATION
United StatesIllinoisChicagoCentralNear North Side
NUMBER OF ROOMS
215
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