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Hard Rock Hotel Chicago

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230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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2,115 Reviews from our TripAdvisor Community

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Rolling Meadows
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Clean hotel. Fun hotel. The room was small but big enough to stay for a weekend. The view was great. Close to everything on Michigan Ave. Very modern decoration in a historical building. One block from the river. Two restaurants in hotel. A lot of restaurants steps away.

Helpful?
Thank Mary S
Chicago
1 review
1 of 5 stars Reviewed 2 days ago NEW

This hotel is a total joke. We arrived to be told they had the reservation set for the day before. They said they would get us another room but it was by the staff stairs and a super loud ice machine that gets used constantly and wakes you up every time. We ordered a chicken sandwich and a burger from... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank 892curtisv
Vancouver
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

One if the best hotels I have stayed at. Super friendly, super clean, super comfortable and close to the beat of the city. I had a late flight and wanted to leave my bags with the bell. no problem, and did not even expect a tip. Check out the website for good deals. There are two bar/restaurants located in the... More 

Helpful?
Thank comesgoes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

And we look forward to having you back! Thanks so much for the great review, we appreciate you taking the time out for us to share your feedback! Great suggestions, you're absolutely right, too. Mr. Brown's Lounge and Chuck's are the two restaurants, so we have great ways to dine with us here. If you didn't get to try them... More 

Wisconsin Dells
Level Contributor
5 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

I am here now laying in bed and it sounds like a bowling alley is above me. We booked a studio suite and were placed on the 26th floor. All day and night banging above us. When we entered the room the Tv did not work. A simple call to the front desk and that was fixed. Shortly later we... More 

Helpful?
Thank Dustin S
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was not well thought out. The window is inside the shower, furniture impractical. There are motion sensors on the snacks but the sign saying so was hidden behind a menu so when I picked up a can of m&ms my credit card was immediately charged. Pretty clean, service was quick and Mr.Browns lounge inside the hotel is amazing.

Helpful?
Thank Rebecca D
Normal, Illinois
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night. The building is beautiful, the location is just a few blocks from the Clark El stop from O'Hare, the rooms are huge and the people there are fantastic! I had a few weird requests that the front desk actually took time to research with me and the morning desk clerks were full of energy and... More 

Helpful?
Thank Susan L
Dowagiac, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we arrived at the hotel we were greeted cheerfully and had no wait checking in. We stayed on the 22nd floor. Our room was clean and had an expansive view of downtown Chicago. It especially pretty at night. Several first class dining establishments are close by with in walking distance. It was easy to hail a cab and we... More 

Helpful?
Thank BobFranz
Nashville, Tennessee
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the taste of Chicago. It was close by and within walking distance of millennium plaza and anywhere in the loop we wanted to go. Nice view, rates were good if you booked early. It's a trendy hotel so it doesn't have a warm and cozy feeling. I was fine with that but some people may not.... More 

Helpful?
Thank lpetti3000
Chicago
1 review
2 of 5 stars Reviewed 1 week ago

The windows in our room leaked so bad there was a constant whistling and freezing air coming in. The radiator was next to the door on the opposite end of the room so when we were in bed we were freezing. Also the walls were so thin we could hear our neighbors in the bathroom using their bathroom and clear... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank jamiehG1783ZF
Ramsey, Minnesota
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room wasn't clean, BUT the housekeeping was there within 10 minutes. They offered to move me to a different room but I was just heading out for the evening, so I said no thanks. The regae band in the bar was horrible. To make up for the bad music, they just played it louder, I think they thought that... More 

Helpful?
1 Thank neverquitenormal
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your feedback with us. Perhaps, if Jamaican food and Reggae food is not your vibe, you could try Chuck's, our American fare joint, that offers a totally different selection that is truly terrific. In any event, we're sorry to hear you did not enjoy your time there. We appreciate your patience with us regarding your room,... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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