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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,572 Reviews from our TripAdvisor Community

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Showing 2,328: English reviews
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Reviewed yesterday NEW

Your just paying for the view and brand name. Not worth the money.. i work the desk at a hotel ... n this one is way to expensive for what you get. Felt like a complete waste of money.the view was great from the studio suite but thats all that was great

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank disappointed607
Chicago
Reviewed yesterday NEW

This hotel was awesome. In the historic Carbide & Carbon building, the lobby still has the old-fashioned Art Deco feel, but well-maintained and clean. The rooms are awesome, so unique. I had a quote from Prince on the mirror and a portrait of Snoop Dogg on the wall. The view was spectacular, and I didn't even get a very high...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Michael N
Brooklyn, New York
Reviewed yesterday NEW

It's a nice hotel for the first time visitor in the downtown area. They also have a flexible check in/check out policy. We got there around noon (from the airport) and they allowed us to check into our rooms then. My friends who also got a room there, did not get penalized with additional fees when they submitted their keys...

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Helpful?
Thank TAuserBK
Biloxi, Mississippi
Reviewed 2 days ago NEW

Our room was clean and adequate. All of the staff Were very friendly. Unfortunately there is no spa located at this hotel. There is only a gym and a room where you can opt to get a massage. It is not a big fancy day spa like and some of the other hard rock hotels however.

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Helpful?
Thank MarvinSpeedy
London, Ontario
Reviewed 2 days ago NEW

We were really happy with both the location of this hotel (at the end of the Magnificent Mile) and the price that we paid. Our room was significantly bigger than our last hotel room in New York, so I was pleasantly surprised. It was really clean and the front desk was helpful. I would recommend this hotel.

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Helpful?
Thank COOPS4
Reviewed 1 week ago

After a long day of doing touristy things the Hard Rock was a welcoming spot to "come home to". Lots of great music at the bar for a drink before turning in too. The atmosphere of the room was very comfortable and relaxing. Loved the tunes on the tv/radio as I prepared for the day. Very mellow to ease into...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank C1944DHjanes
Birmingham, Alabama
Reviewed 1 week ago

Great location, helpful staff, and clean rooms. What more could you want? This was my first trip to Chicago and the location couldn't be beat. The rooms are a little larger than average, but very well maintained.

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Helpful?
Thank SMTravels88
Chicago, Illinois
Reviewed 1 week ago

This hotel was fun. Great customer service. The hotel had a great atmosphere and everyone was nice. It was in a great location that we were able to walk to everything. It is also by a lot of restaurants that have really good food. The room has a great view.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank tiffanymE9481CW
Florence- KY
Reviewed 1 week ago

We had a great view of the Chicago River. Hotel is Historic so it is old but well maintained. Not much music memorabilia really. Great food ! Great fitness center. Staff was nice. Parking $65 a night. We could have parked elsewhere but it was just so convenient. Cool bar w/ city view of folks passing by. Would return for...

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Helpful?
Thank jblevins
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for taking the time out to share your experience with us! Appreciate the kind words! So you know, next time you stay with us, check out the Park & Stay Package - it'll save you $50/night on parking. Can't beat it! Look forward to seeing you again! Cheers, HRHC

Hong Kong, China
Reviewed 2 weeks ago via mobile

We stayed at the hard rock for a night. The staff are really friendly and helpful. The location is great and it is just a walking distance to the millennium park! Room is generally clean and comfortable.

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Helpful?
Thank WGJY
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Hey! Thanks for sharing this! Appreciate you taking the time out. Glad to hear you enjoyed your stay, and took full advantage of our prime location. Hope to have you back someday soon! Cheers, HRHC

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $151 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#64 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Chicago staff and other travelers.
28 questions
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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There isn't much of a view but it is quiet and you are close to much of downtown.”
MarvinSpeedy, 2 days ago | Read review
“Not sure I have one here, we were on the 10th floor, and I hope other floors are nicer.”
Binker55, 3 weeks ago | Read review
“Platinum king are the larger rooms”
daynaf2014, Mar 21, 2017 | Read review
“the tower rooms have an excellent view”
etiennet840, Mar 20, 2017 | Read review
“High floors, view of Michigan Ave”
GregBrownjr, Mar 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question