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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,319 Reviews from our TripAdvisor Community

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Showing 2,106: English reviews
Iowa
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall our stay was just ok. I've been to a lot of high end hotels and this one didn't really measure up. It was just my young son and I who stayed while visiting my other son at a convention in a different hotel. The good stuff first: Great room views. We were on the 21st floor and in a... More 

Helpful?
Thank kj26mom
Chicago
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was an awesome hotel experience. I was here for a work training for4 days, and had no problems at all. Beautiful rooms, comfy bed, very polite and friendly staff. Great location for sightseeing in downtown Chicago.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Laura G
Chicago
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel - clean and friendly - even has a ping pong table in lobby and can borrow a guitar if want to do so. Perfectly situated - near everything downtown and with safe walking to Riverwalk or Millennium Park.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank C9793NXgracec
North Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Room was clean, up to date and nice size room. Plenty of outlets for your work electronics. Staff is very friendly. Kerry Simon's restaurant was excellent. Good location downtown. This is my 2nd stay in this hotel, looking forward to coming back again.

Helpful?
Thank Dani-Burris
Abita Springs, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just checked out after a three night stay. Very nice hotel in a great location. The two restaurants in the hotel are good. The Hard Rock Cafe is not on site. Thank goodness we set our phone alarms because we did not receive our wake up call! All things considered I would recommend this hotel and stay there again.

Helpful?
Thank tawnyalin
Philadelphia, PA USA
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Gorgeous hotel inside and out. Brass everywhere- a slice of times gone by. The room was spacious and clean. The location couldn't have been better. The mini fridge was fully stocked but expensive, but not to worry as there is a 7/11 half a block away. Stop there for snacks and cold drinks. Room service was good. The Caesar salad... More 

Helpful?
Thank julesblkjk
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks for the killer review! Music to our ears. We appreciate your kind words throughout. Great to hear you took advantage of the "Sound Of Your Stay" Picks Program to rent a fender for your room. Look forward to having you back soon. Cheers! HRHC More 

Madison, Wisconsin
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for a birthday getaway, went to a Cubs game (hotel is close to the CTA red line, which takes you directly and quickly to Wrigley w/o any transfers), and is downtown and close to all the fun things in Chicago. However, my take-away impression is that the hotel is overpriced compared to other similar hotels nearby. Our... More 

Helpful?
Thank L F
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks very much for sharing your experience. This is good feedback, and we're glad you mention the mini-bars. We will not charge you for anything you did not consume, they are simply there to expedite your check out and be able to fulfill a single folio upon check out. We know people sometimes miss the signs, and we apologize for... More 

Louisville, Kentucky
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Staff was friendly. Hotel was old and remodeled. Room was clean and no issues. Hard Rock Cafe is not co-located but they do have two attached restaurants. Easy access from two stops on the "loop". I got in late and they only had the 36 floor available. This suite was awesome. Wish I had a ten years earlier and not... More 

Helpful?
Thank QinKY
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Ha! Sounds like a great time! Thanks so much for sharing this with us. You're right, The Hard Rock Cafe is less than a mile away, but not located on property. Chuck's, which has American fare, and Mr. Brown's Lounge which serves authentic Jamaican are great options though if decide to stay on property. Penthouse floor, you ROCK STAR! Thanks... More 

San Jose, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I stayed during the week of 4th of July for our first time in Chicago. Hard Rock Hotel was awesome! The staff was very friendly and courteous. We tried room service for one night and they had run out of chicken - but understandable since it was 30m before closing. My only gripe is that they don't... More 

Helpful?
Thank MoreVitaminD
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks for the excellent review! Appreciate you sharing your feedback. Sounds like you and your girlfriend had a great time here in Chi! Thanks for being understanding about the room service issue! And you're right, you do get free Wi-Fi that way. We have Chuck's (american fare) and Mr. Brown's Lounge (Jamaican) on site, and the Cafe is less than... More 

Orchard Road, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at this hotel for a four day business meeting and found the location very strategic. a nice walk to Millennium Park as well a short walk from many fine restaurants along the river. I specially like the grate display of music memorabilia. the doors of the elevators made of intricate brass designs are so nice. Rooms are OK... More 

Helpful?
Thank BharatBB
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Great points! We are a perfect location for travelers, in addition to those getting in some vacation time. Our location gives you great access to many surrounding business HQs, and we have loads of meeting and event space as well to bring your business to us. The building itself is great. Its an Art Deco gem, built in 1929, with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $170 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#61 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
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