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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,373 Reviews from our TripAdvisor Community

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Showing 2,147: English reviews
Saint Louis, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Hard Rock Hotel is a nice hotel in the heart of Chicago. It's near many of the attractions including the Navy Pier, Grant Park and the museum district. The price was reasonable considering the location. I would definitely recommend this hotel.

Helpful?
Thank MichaelBStl
Austin, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

Overall, I wasn't impressed with the Hard Rock on N Michigan. The folks at the front desk didn't seem friendly, except for on women who was really nice. The room was average. The location and price was great, but I will probably not stay at this hotel again. Also, don't go to the restaurant that's part of the hotel, Chucks.... More 

Helpful?
Thank zam730
Traverse City, Michigan
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Okay first I must say that the staff were wonderful and the location is great but beyond that it's really just a hotel. I probably judge hotels harder than anything else because really - what are you getting - a bed to sleep in and a bathroom and both should be clean and functional. So, limited counter space in the... More 

Helpful?
Thank Debbie812
Fenton, Michigan
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

It seemed appropriate to stay here while in Chicago for a concert. There are cool rock & roll elements throughout the hotel. My husband loves that you can rent an amp and guitar. We contacted the concierge twice. Once with a simple question to which we expected a strait forward answer and later with a question I wasn't sure they... More 

Helpful?
Thank Ajkehoe
Chicago, IL Suburbs
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed at the Hard Rock for one night while attending the Billy Joel Concert at Wrigley Field on August 26th, 2016. We booked one of their larger suites. First came the service issue. Check-in was fairly simple and was given a key to room 3101. Upon getting to room 3101 - the key opened the door and walked in on... More 

Helpful?
Thank ChgoSailor
Saint Louis, Missouri
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Never would have considered Hard Rock as I'm 60 and like a quiet hotel. Friend recommended this hotel as many downtown Chicago hotels have very small rooms. He was right. Nice sized rooms. Could not hear any night life in my room. Lots of families stay here on weekends. I had a premium room. Very nice furnishings and finishes. All... More 

Helpful?
Thank dave f
Saint Louis, Missouri
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There are a bunch of pro's and some con's to this location but don't let the cons discourage you from booking this hotel. This is a pretty good location and for the price, it's totally worth it. Its a little past the magnificent mile shops and you can see the river from the hotel. It's a smaller lobby hotel, but... More 

Helpful?
Thank Tina M
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Bed was comfy room was very spacious but hardly any room in dresser drawers were super small. Bath room was great. Everything was very clean! Loved the fact that the hotel was dog friendly! The bar was so nice in the lobby although I didn't use it. The lobby was very nice! It was pretty close to everything I wanted... More 

Helpful?
Thank Love_always85
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Great review, thanks so much for sharing with us! Sounds like you had a great time... hope your pup did too! We appreciate all the kind words for our hotel, and hope we get the chance to have you back with us some time soon! Cheers, HRHC More 

Chicago, Illinois
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location - walking distance to Michigan and Millenium Park. Huge room and bathroom for Chicago. Nice modern design. My view was on the side street overlooking another building - nothing great. Some people have commented on the dark/gray hallways - true, but this is part of the ambiance of the hotel. On check in, I heard someone talking to... More 

Helpful?
Thank chicago009
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Great review, thank you so much! We're sorry to hear your view was not one of the many spectacular spots from the hotel, and next time we have you, be sure to ask for the direction of your choice. If its available, our staff is happy to get you into the room with views you will love! Thanks so much... More 

Chicago
1 review
5 of 5 stars Reviewed 1 week ago

Had an excellent time there this past weekend while in town for a Pearl Jam show. From the minute we got there until the (sad) moment we had to leave, WE felt like rock stars! There are too many highlights to list so I hope 5 stars speaks for itself. Service, location and overall vibe was outstanding, and we look... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank robertkF3301BD
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

And we look forward to having you! Thank you so much for this killer review! Rock star is EXACTLY what we aim for, and we cannot thank you enough for the encouragement! So... what show is next? HRHC More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $156 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#60 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
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