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Courtyard Chicago Downtown/Magnificent Mile

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#47 of 189 Hotels in Chicago
Certificate of Excellence
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Courtyard Chicago Downtown\/Magnificent Mile
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929 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Sussex, Wisconsin
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for business. It was close to where I needed to meet my client, and a block from Michigan Ave. My room was quiet, and the bed very comfortable. The room was clean and updated. The staff were very helpful.

Helpful?
Thank svowels
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

SVowels, thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. We are so delighted to hear that your stay was clean and comfortable. We truly appreciate the time you have taken to compliment our staff. It’s our pleasure to assist you and make you feel at home. We love our location! It is a perfect place... More 

Gunsan, South Korea
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I met up with family in Chicago and we decided to stay on Michigan Avenue. This hotel was right there. I thought the room was overpriced, however, due to its location I could understand that. We had a great view out of our window and the beds were very comfortable. There was no fan in the bathroom which was a... More 

Helpful?
Thank David G
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

David, thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. We are so delighted to hear that you enjoyed our location. We are located in the heart of Chicago with easy access to all that the city has to offer. We apologize for the inconvenience you experienced during you stay. We have passed along your feedback... More 

Scottsdale, Arizona
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a high-rise, so good views from the rooms. Excellent location, only one block from Michigan Ave., in the heart of the Magnificent Mile. Easy walking to the river, shopping, and, restaurants. Rooms are nice and well appointed, including a small refrigerator. However, no in room safe for valuable electronics you don't always want to carry. Hotel security... More 

Helpful?
Thank John T
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

John, thank you for taking the time to share your experience. We love being located in the heart of Chicago with easy access to all that the city has to offer. Also, it gives us great views of the city! Our guests safety is our top priority so we are happy you found the hotel to be secured. We are... More 

Doncaster, England, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wasn't really expecting too much from this place but I was really impressed with my stay. Location for Navy Peer is excellent and so much choice in walking distance for food and drinks. The hotel is comfortable and the rooms although a little old fashioned offer every comfort for business travel. Breakfast however was world class. The staff friendly and... More 

Helpful?
Thank Steve T
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Steve, thank you for giving us the opportunity to host your stay. We are so delighted to hear that you had such a wonderful experience. You definitely can't beat our location! We are just minutes from the Navy Pier, and steps from all the best dining, attractions, and shopping. We are glad you were able to take advantage of our... More 

Westfield, Indiana
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here recently on a Friday and Saturday night. We usually stay at the Embassy Suites Downtown Magnificent Mile, but decided to stay at the Courtyard as a change and because it was slightly cheaper. The Courtyard wasn’t terrible, but we do wish we stayed at the Embassy. Some thoughts in no particular order: -When we... More 

Helpful?
Thank myred86
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for giving us the opportunity to host your stay in Chicago. We truly appreciate the time you have taken to share your feedback. We sincerely apologize for your recent stay. Our guests are our top priority and we are disappointed that your stay was not satisfying.We will ensure to use this as a tool for training and better... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was here for 3 nights with my family. Hotel was clean and comfortable. Typical Courtyard room with king bed and sofa sleeper. Room was spotless and smelled great. Whatever cleaner they use smelled really good. Front desk helpful. Great location, 1 block off Michigan Ave. Plenty of restaurants within walking distance. Would stay here again.

Helpful?
Thank Cathy E
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Cathy, thank you for taking the time to share your experience. We are so happy to hear that your stay was most suitable for you and your family. We appreciate your kind words about our Front Desk staff. Our team works extremely hard to make every guest have a memorable stay. We will be sure to share your comments with... More 

Oakville, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is well located, a block from the Magnificent Mile. My room was well appointed with a chesterfield and coffee table, a large desk with a desk chair, a very comfortable king size bed, and a large TV. The room seemed sound proof, which is a plus. The Copper Fox Gastropub had a varied menu for all meals and... More 

Helpful?
Thank 25BJA
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for giving us the opportunity to host your stay in Chicago. We are delighted to hear that you enjoyed your stay. Your comfort is very important to us and we are so happy you found your bed comfortable and room spacious. Thank you for sharing our feedback on Copper Fox. They definitely have a delicious menu with many... More 

toronto
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was very happy with my choice of this hotel. There is parking garage right next door with an elevator that connects to the hotel lobby, $46/night. It will not hold large vehicles. Our room was ready when we arrived around 1pm and check-in was quick. Room was a nice size and clean. A bit dated and mattress was nearing... More 

Helpful?
Thank troll999
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Troll999, Thank you for choosing the Courtyard Magnificent Mile on your recent trip to Chicago. We are pleased to hear you had an overall great stay with us. Our Housekeeping team does their absolute best to turn over the rooms as quickly and efficiently as possible to allow early arrivals. We apologize for the frequent sirens you experienced. Unfortunately, being... More 

Eden, Texas
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location to experience downtown Chicago! The entire staff was so friendly and the upscale bar area was upbeat with great customer service. The room was comfortable - we all slept well - and had a great view of the residential high rises in the area.

Helpful?
Thank CathyK76837
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Cathyk76837! Thank you for sharing about you recent experience with us in Chicago. We are extremely lucky to be located just steps off the Magnificent Mile. As you experienced, this allows everything to be within a quick walk. Our team is very passionate about guest experience and strives to make each guest feel at home. We look forward to welcoming... More 

Winter Haven, Florida
Level Contributor
270 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hats off to the staff. While checking in I was asked about the kind of room I wanted including the floor. Had a few questions about the area and the gentleman at the concierge was great. He was full of questions, to figure out what we wanted to do, and full of suggestions. I wish we had seen him again... More 

Helpful?
Thank 63Kathyd
CHIMM165, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Kathy, thank you for giving us the opportunity to host your stay in Chicago. We truly appreciate the time you have taken to compliment our hotels service. It means so much to our team knowing how wonderful of a stay you had. We will be sure to share your kind words with our entire team especially our Concierge. Thank you... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at the Courtyard Chicago Downtown near the Magnificent Mile. This hotel offers a stylish lobby, spacious guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design, and the renowned value and service of a Courtyard. Our ideal location is just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of event space, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near the Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile. ... more   less 

Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822
Location: United States > Illinois > Chicago > Magnificent Mile
Price Range: $120 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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