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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
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    10/8/2017 10/9/2017
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    $207$262
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    Traveler (237)
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    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    The Palmer House Hilton
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    #100 of 191 hotels in Chicago
     
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,109)
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    1 - 5 of 1,051 reviews

    Reviewed today

    It's an ok place. Nothing special. Staff were neither helpful nor unhelpful. I was in a suite that seemed to be designed to appear next to the word "nondescript" in the dictionary. The hotel clearly prefers Christian guests, providing a Bible in the room. That...More

    Thank EarlMagnus
    Hotel's Favorite
    Reviewed August 14, 2017

    This hotel was immaculate & modern, with a wonderfully helpful staff. The posted rates seemed high, but there are many discounts available: AARP, AAA, negotiated rates with Rush Hospital and a pre-pay option that was non-refundable but excellent. Parking is valet only, and was actually...More

    Thank Tracey H
    Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded August 16, 2017

    Dear Tracey H, Thank you so much for your five-star review and comments! We thank you also for the opportunity to host you on your recent trip to Chicago. We share all of our guests' feedback with our colleagues and are excited to give them...More

    Reviewed yesterday

    Loved it! The whole staff was super nice. Especially Amanda at the front desk. She was very helpful. It was our first time in Chicago and she gave a lot of info about things we could do and see. Our room was amazing, and the...More

    Thank Jon W
    Reviewed 2 days ago via mobile

    I am rating this hotel after having my wedding there this summer. I do not like to leave bad reviews, but I would hate for a bride to go through what I went through. They were very unprofessional, unorganized, and there was a lot of...More

    Thank Jill R
    Reviewed 2 days ago

    Amazing and thoughtful staff! Erick, Allison, Patricio, Tammy and Beth in front desk. Latoya, Salvador, Ramiro, Kathleen, Ting, Dagmar, Carlos, Gonzalo, Cristina, Victoria, Brei, David, Jesus, Roxanne, Paul, and Faustino in Dine. Jorge, Pablo, Marshall, Derick, Richard, Juan Lopez, Edgar in Valet. Pablo Houseman! Maverick...More

    Thank Araceli C
    The Palmer House Hilton
    9,105 reviews
    #100 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,794 reviews
    #65 of 191 hotels in Chicago
     
    Trump International Hotel & Tower Chicago
    2,671 reviews
    #26 of 191 hotels in Chicago
     
    Best Western River North Hotel
    2,246 reviews
    #98 of 191 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $135 - $446 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Business Hotel in Chicago
    • #90 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Booking.com, Hotels.com, TripOnline SA, Travelocity, Priceline, Ctrip TA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveler (237)
    Room & Suite (107)
    Dining (9)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Center & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    Sponsored by:
    Best Western River North Hotel
    2,246 reviews
    1.11 miles away
     
    The Palmer House Hilton
    9,105 reviews
    1.04 miles away
     
    Wyndham Grand Chicago Riverfront
    4,794 reviews
    1.15 miles away
     
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    2,671 reviews
    1.20 miles away
     
    Nearby Restaurants
    Greek Islands Restaurant
    986 reviews
    .12 miles away
    Athena Greek Restaurant
    301 reviews
    .14 miles away
    Mariano's
    102 reviews
    .03 miles away
    Parlor Pizza Bar
    111 reviews
    .19 miles away
    Nearby Attractions
    Old St. Patrick's Church
    51 reviews
    .16 miles away
    Greektown
    108 reviews
    .23 miles away
    National Hellenic Museum
    19 reviews
    .26 miles away
    Haymarket Pub & Brewery
    53 reviews
    .25 miles away
    Ask a question
    Questions & Answers
    Donna C
    August 16, 2017|
    AnswerShow all 5 answers
    Response from CavalierLady | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    July 18, 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    June 29, 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Great views if you get a room with a balcony."
    Read review
    "Good price, parking on-site and many restaurants and supermarkets close by"
    Read review
    "take higher floors with city view"
    Read review
    "Do not choose a corner room overlooking the freeway."
    Read review
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