We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Chicago West Loop

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Chicago West Loop
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

996 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 947: English reviews
Start your review of Crowne Plaza Chicago West Loop
 Click to rate
Chicago, Illinois
Reviewed yesterday NEW

Stayed here because the hotel was in close proximity to where I needed to be and was also recommended by the hosting organization at a discounted group rate. The stay was absolutely HORRIBLE due to the loud construction going on right outside my room!!! I was originally booked in a room on the south facing side, but because the door...

 Report
Helpful?
Thank DMichelleB
Saint Louis, Missouri, United States
Reviewed yesterday NEW

I spent President's Day weekend and had the most amazing time!! They treated us like kings, and I have 3 special "kudos" for Salvador, in the dining room, he is just an angel who goes the extra mile for you all the time!! Danielle in front desk called every restaurant she was able to, trying to make a reservation, and...

 Report
Helpful?
1Thank Carmen S
Warwick, New York, United States
Reviewed 4 days ago NEW

I've stayed at this hotel several times over the years during my business visits to Chicago. I don't normally spend much time at the hotel or take advantage of amenities like Bar or restaurant, health club, etc. I like to at least see coffee in the lobby. Although they have a parking lot at the hotel, the parking is "Valet...

 Report
Helpful?
Thank Ken K
San Antonio, Texas
Reviewed 1 week ago via mobile

This hotel was very clean. Clean towels were readily available. The beds were very comfortable. I slept well. The staff was friendly. They were always asking if I needed anything. They informed me of locations that inquired about. The location of the hotel was great. It was near restaurants, groceries and a Walgreens. It was also close to downtown. I...

 Report
Helpful?
Thank Q7418HTjohnn
Chicago, Illinois
Reviewed 1 week ago

Being a Bostonian, I am partial to my New England Clam Chowder. The Crowne has the closest to NE clam chowder anywhere outside of metro Boston. The bartender Paul is exceptional always there with a refill or simply to chat about your day. GREAT food and even better company at the bar. If you are traveling alone and are done...

 Report
Helpful?
Thank rwagman908
Indianapolis, Indiana, United States
Reviewed 1 week ago

Front desk staff - EXCELLENT and so helpful. The rooms need some updating but everything was clean and in working order. The attached restaurant provided good dinner and breakfast. Hotel was in walking distance to Union Station and many fine dining locations.

 Report
Helpful?
Thank Bicycle_rider5842
Northville, Michigan
Reviewed 2 weeks ago

We had a great time at this hotel. Unfortunately, Chicago was so cold while we were there that we didn't get to explore as much as we would have liked. But the great trade-off for that was the restaurant and bartender, Paul. The food was great, especially the French onion soup, and the servers were terrific. Paul, though, made us...

 Report
Helpful?
Thank RenRabbit5678
Reviewed 2 weeks ago via mobile

Our weekend was great and we had a very nice time chatting with the bartender Paul. He was very pleasant and made us feel like he knew us on a personal level. We will go back back and recommend that others do the same. Thanks Paul!!!!

 Report
Helpful?
Thank Maria T
Reviewed 2 weeks ago

I have stayed at the West Loop (Metro) location several times. The hotel is very clean and the staff is excellent. They are courteous and helpful. The room staff always does a great job. Paul in the bar is incredibly friendly and remembers me from trip after trip; after a long day of work and travel, its great to have...

 Report
Helpful?
1Thank John M
Scottsdale, Arizona
Reviewed 2 weeks ago via mobile

I stayed here with a few friends and we had a really great experience. The hotel location is near everywhere you'd want to be-especially the Greek restaurants. The front desk was very welcoming and made our few day stay really pleasant. The front desk clerk, Alison B., was outstanding. I owe our trip to her as she gave us the...

 Report
Helpful?
4Thank Talia0192
Questions? Get answers from hotel staff and past guests. Ask a question

259 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (227)
Viewed
View from Room (25)
Viewed
Room/Suite (71)
Viewed
Bathroom (16)
Viewed
Hotel & Grounds (32)
Viewed
Dining (2)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Dining (5)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (5)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Holiday Inn Chicago Downtown
#109 of 186 in Chicago
643 reviews
West Loop
Hampton Inn Chicago Downtown West Loop
Show Prices
Show Prices
Show Prices
West Loop
Homewood Suites by Hilton Chicago West Loop
Near North Side
Holiday Inn Chicago Mart Plaza River North
Show Prices
Show Prices
Show Prices

Staying in West Loop

Neighborhood Profile
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more   less 

Additional Information about Crowne Plaza Chicago West Loop

Address: 733 West Madison Street, Chicago, IL 60661 (Formerly Crowne Plaza Chicago - The Metro)
Location: United States > Illinois > Chicago > West Loop
Price Range: $112 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago West Loop 3.5*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com and Travelocity so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro
Hotel Style:
#90 Family Hotel in Chicago
#90 Business Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Chicago West Loop staff and other travelers.
17 questions
Ask a question
Toronto, Canada
Greenfield, Ohio
9 months ago
Nova Scotia, Canada
Saint Louis, Missouri
4 months ago

See all questions (17)

Questions? Get answers from Crowne Plaza Chicago West Loop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“To get a quiet room ask for a room away from the freeway”
 of 5 bubbles GlobetrotterPort, 3 weeks ago | Read review
“ask for a room away from the elevator”
 of 5 bubbles debbiechiakulas, 3 weeks ago | Read review
“Good views of skyline at night. Corner suites are larger. Pull out cot available.”
 of 5 bubbles petervsheehan, 5 weeks ago | Read review
“high floor”
 of 5 bubbles AdarsshJ, Nov 17, 2016 | Read review
“Bring your own pillows if you don't like feather pillows.”
 of 5 bubbles 357kristinb, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question