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Crowne Plaza Chicago West Loop

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Traveler (251)
Room & Suite (131)
Dining (10)
Overview
  • Excellent35%
  • Very good40%
  • Average18%
  • Poor4%
  • Terrible3%
Travelers talk about
“united center”(62 reviews)
“whole foods”(46 reviews)
“randolph street”(12 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,162)
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All reviewsunited centerwhole foodsrandolph streetsmall balconyvalet parkingsears towerunion stationclose to downtowncab ridewithin walking distancebusiness hotelheart of downtownbusiness tripfront desk staffblue lineflat screen tvthe room was nice
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1 - 5 of 1,099 reviews
Reviewed yesterday

This is a clean hotel. The staff was very friendly and accommodating. The location is also convenient as there is a great fresh market across the street. Also, the price is right. I aid half as much for this hotel as I would have in...More

Thank Mark S
Hotel's Favorite
Reviewed December 24, 2017

This hotel has a lot of things I really like. First the staff was fantastic. Most impressive was the valet staff. I had a car and this is downtown Chicago so parking is nonexistent. They have a system whereby you text the valet service directly...More

1  Thank Claude P
Response from Kip S, General Manager at Crowne Plaza Chicago West LoopResponded 6 days ago

Dear Claude P, Thank you for taking the time to tell us about your experience at Crowne Plaza Chicago West Loop. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to...More

Reviewed 2 days ago via mobile

I’va only interactions with the restaurant staff. Every morning LaToya has great me with a smile and each evening Rudy and Brie have taken care of our whole group with a great attitude and an awesome sense of humor. Have been there for breakfast and...More

Thank Marcus C
Reviewed 1 week ago

Not a spectacular or trendy hotel, but clean rooms, good beds, and friendly staff. The food is also pretty good although somewhat limited in selection. Small but friendly bar, very good meeting staff that was on top of every need.More

Thank Tim J
Response from Kip S, General Manager at Crowne Plaza Chicago West LoopResponded 6 days ago

Dear Tim, We at Crowne Plaza Chicago West Loop appreciate you taking the time to share with us your experience as we are always pleased to receive feedback from our valued guests. We are delighted to know that you rate the overall hotel service, facilities...More

Reviewed 1 week ago

Front desk researched availability of "broadway" plays and we saw preview of "Pretty Woman" which was quite enjoyable. Great cast and very similar to the movie. Guests can also request a refrigerator in room, if needed, which is a nice convenience. The hotel is conveniently...More

Thank Cancunmuher
Response from Kip S, General Manager at Crowne Plaza Chicago West LoopResponded 6 days ago

Dear Cancunmuher, Thank you for taking the time to let us know about your wonderful experience at our property. I was overjoyed to hear that our front desk team was able to secure Broadway tickets for you. Our prime location in Greek town, steps from...More

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Best Value Properties in Chicago, IL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$152 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$152 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (251)
Room & Suite (131)
Dining (10)
Business Center & Event Rooms (4)
Nearby
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
...More
Questions & Answers
Ask a question
Bearfanatic
February 7, 2018|
AnswerShow all 3 answers
Response from Larry S | Reviewed this property |
Get off near Halstead and Grand and then take an Uber or Taxi to the Hotel. About 5 to 7 bucks well worth it
1
Vote
Donna C
August 16, 2017|
AnswerShow all 5 answers
Response from Miriam L | Reviewed this property |
I did not see better parking options close to this hotel or shuttle service options for this hotel.
1
Vote
Kelemvor33
July 18, 2017|
AnswerShow all 2 answers
Response from slbeall | Reviewed this property |
No, there is no hot tub/pool at this hotel.
0
Votes
Room Tips
"The King corner rooms are only a few dollars more and offer a nice balcony and are very quiet."
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"It's next to the highway and the A/C-Heaters are loud. Stay off the 17th floor, the elevator is loud..."
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"Upper floors are quiet and have great views"
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"Choose a room NOT on the Madison Street side -- overlooks current construction. Corner rooms are much..."
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