Ivy Hotel
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Room & Suite (197)
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Certificate of Excellence
About
#59 of 206 hotels in Chicago
Certificate of Excellence
Welcome to the Ivy Hotel, Chicago's boutique hotel. Located just steps from Magnificent Mile, the Ivy Hotel provides a luxurious setting with a modern style. With only 63 guest rooms and suites, you will get to enjoy the privacy of a luxury residence, yet all of the services of an upscale hotel. Discover room versatility when you opt for an Ivy Suite, with 675 square feet of separate living and sleeping areas, our rooms will give you the extra space needed to relax after a long day of exploring downtown Chicago. Guests are able to enjoy the tranquil setting of our rooftop lounge the Sky Terrace during the summer months, enjoy our small plates and signature cocktails delivered to your suite, or visit Divine Lounge open year-round. Everything in this luxury boutique Chicago hotel speaks to custom designed functionality coupled with an aura of luxury and privacy.
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Room & Suite (197)197
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Property amenities
Paid private parking nearby
Free internet
Bar / lounge
Meeting rooms
Rooftop terrace
Concierge
24-hour front desk
Dry cleaning
Parking
Wifi
Paid wifi
Restaurant
Rooftop bar
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
196Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
Contact
233 E Ontario St, Chicago, IL 60611-3214
Getting there
GrandChicago L8 min
ChicagoChicago L9 min
Rental CarsSee rental cars from $26/day
898Reviews22Q+A100Room tips
Reviews
Traveler rating
- 577
- 195
- 76
- 28
- 22
Time of year
Traveler type
Language
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A lot of things wasn’t working, such as the televisions and phones and the hotel offered no accommodations at all. I love the hotel set up and I understand things happens from time to time, but own up to it.
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Review collected in partnership with this hotel
Responded 1 week ago
Dear sroger189351, Thank you for your recent review. We do apologize for the issues of TV reception not coming in. We did not have any phone issues during your stay. I am unaware of this issue. During your stay we had a multiple repair people out to look at the TV system. So we had hoped it would get repaired while you were at the property. However they were unable to repair it. We have ordered a whole new back end system which will correct any issues going forward. However due to Covid 19 it is very difficult to get things to the property in a rapid order that is a non essential service. This is why it could not be repaired while you stayed with us. We would love to have you back at the hotel and insure you that all of these items have been corrected. Please tell me the next time that you would like to return so that I can insure you have a great stay. Also I would love to upgrade you and take care of you for your previous stay. Kindest regards, Robert Humphrey Regional Director of Operations
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The walls are not sound proof. We could hear the people next to us playing music which kept us up all night. The hotel should update their website to reflect all of the services/amenities that aren't available now due to COVID-19.
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Review collected in partnership with this hotel
Responded 1 week ago
Dear ctzed, Thank you for your recent review. We do apologize for your noisy neighbor. This guest was told to quite down multiple times and we did speak to them regarding there actions. Our services are limited due to Covid 19. As all restaurants are closed in Chicago, our lobby level restaurant and roof top are also closed. Our Valet parking service is a non essential service so until things return to normal we cannot offer this. However there are multiple self park garages in the surrounding area that are open. Prior to check in we do provide each guest with a letter of all services that are not available. However these services are not open in the city due to Covid 19. Once Covid 19 restrictions are lifted we will have these services available. Kindest regards, Robert Humphrey Regional Director of Operations
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Our weekend at the Ivy Hotel was THE BEST! It's such a nice property, the King Suite was amazing and the location in Chicago could not be better. Food? Wine? All close by at Whole Foods or even Eataly! We live in Chicago and never get to that side of Michigan Avenue - such a great neighborhood. We will be back! Thanks Ivy!
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Review collected in partnership with this hotel
Responded 1 week ago
Dear rrusch2020, Thank your for your recent 5 star review. Thank you for supporting a local essential business and staying with us. We do appreciate your review and your support. We look forward to seeing you again! Kindest regards, Robert Humphrey Regional Director of Operations
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Just returned home from the Ivy Hotel...stayed an extra day because the room was incredibly comfortable and we are working remotely - so why not work from a cool spot? GREAT room (king suite), location cannot be beat (Streeterville baby!) and the staff was so polite. Will be back for sure! Thanks Ivy!
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Responded 2 weeks ago
Dear annpS688YD, Thank you for your recent 5 star review. We are so happy that you enjoyed your Staycation at the Ivy. We have had a lot guest do what you are doing and enjoying a change on scene at the Ivy. Thank you for supporting a local small business. We look forward to seeing you again! Kindest regards, Robert Humphrey Regional Director of Operations
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first room had broken glass on floor and shower would not get hot..phone didn't work. Did allow to change rooms but I had to catch an attitude🤷♀️ Only ice machine is downstairs behind the counter?! Nice decor is only positive..seemed ghetto for downtown area..
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Review collected in partnership with this hotel
Responded 4 weeks ago
Dear Jesand3, Thank you for your recent review. We do apologize for your issues that occurred. Our phone systems were having problems but were corrected by an outside vendor. Our team gets high remarks on this site for cleanness and we do apologize for the broken glass. Our ice machine is an area where guests cannot gain access to it. This is so it can be kept clean during this Covid 19 Crisis. We hope that you understand. We as a hotel have had to adapt to changes during these times to keep guests safe and clean. During normal non Covid 19 days we offer many 5 star amenities but have had to adjust our business model to keep our guests safe. Thank you for staying with us and please contact me directly when you would like to come back. I would like your next stay to be 100% to your satisfaction. Kindest Regards, Robert Humphrey Regional Director of Operations
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PRICE RANGE
$94 - $403 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
63
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Claim Your Listing Frequently Asked Questions about Ivy Hotel
Which popular attractions are close to Ivy Hotel?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at Ivy Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Ivy Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ivy Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ivy Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Ivy Hotel?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and The Capital Grille.
Are any cleaning services offered at Ivy Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Ivy Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (5.0 miles), The Rookery Building (1.1 miles), and Macy's on State Street (0.7 miles).
Is Ivy Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.