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About
#78 of 217 hotels in Chicago
Location
4.8
Cleanliness
4.7
Service
4.3
Value
4.3
Welcome to the Ivy Hotel, Chicago's boutique hotel. Located just steps from Magnificent Mile, the Ivy Hotel provides a luxurious setting with a modern style. With only 63 guest rooms and suites, you will get to enjoy the privacy of a luxury residence, yet all of the services of an upscale hotel. With 675 square feet of separate living and sleeping areas, our suites will give you the extra space needed to relax after a long day of exploring downtown Chicago. Guests are able to enjoy the tranquil setting of our rooftop lounge Sky Terrace during the summer months, enjoy small plates and signature cocktails delivered to your suite, or visit Divine Lounge for breakfast.
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Property amenities
Paid private parking nearby
Wifi
Bar / lounge
Meeting rooms
Rooftop terrace
Concierge
24-hour check-in
24-hour front desk
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Rooftop bar
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Safe
Seating area
Separate living room
Sofa
Wardrobe / closet
Iron
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
184Restaurantswithin 0.3 miles
51Attractionswithin 0.3 miles
Contact
233 E Ontario St, Chicago, IL 60611-3214
Getting there
GrandChicago L8 min
ChicagoChicago L9 min
Rental CarsSee rental cars from $34/day
1088Reviews27Q+A100Room tips
Reviews
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Kavita was the lady who checked us in. Super awesome lady showing us out of towners some good hospitality. It’s good people and good places like that makes tourism attraction popular in these big cities. Shout out to Special K for the amazing room view and guidance on what’s fun around Chicago.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 3 days ago
Dear Rudy T We at The Ivy strive to make each guest experience memorable and pleasant, and it is always nice to hear you enjoyed your stay with us. We will share your comments with Kavita. Looking forward to welcoming you back to Chicago and your stay at The Ivy. Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I travel 16 weeks a year for business and I find myself in the downtown Chicago area quite often. The best hotel without a doubt is the Ivy Boutique hotel. The huge rooms, fantastic guest services and QUIET floors make it a MUST stay if you’re traveling for business or pleasure. I would give it 6 stars if they would let me!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Thank you very much for taking the time to answer our satisfaction survey and for staying with us on your last visit to Chicago. We are so glad you enjoyed our comfortable accommodations and friendly service. Thank you very much for your review. It is always great to get detailed reviews to let us know how we are doing! Looking forward to welcoming you back at The Ivy Hotel Chicago Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I stayed for the weekend for a concert. We got up to the room and soon noticed some strange stains on the wall. On closer inspection it was clearly dried BLOOD in both the bedroom and living area. We immediately went to the front desk to complain. They sent up a security guard who agreed it was blood we were seeing. They moved us to another, blood-stain free room on one of the higher “premium” floors (the room was almost exactly identical to the standard rooms). This room also had some cleanliness issues- we found toe nail clippings on the floor by the couch. At the end of the day the only thing we got for our troubles was a breakfast voucher.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Dear Colinp984, Thank you so much for taking the time to share your recent feedback. I am sorry that we failed to meet up to your expectations. I would like to connect with you at your convenience to find out more details, please. Laura Malta General Manager lmalta@charlestownehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful Hotel! Loved the space of our room! Amazing Staff! Above and beyond! And the absolute perfect location for shopping and food on Michigan Avenue! Walk out, and you are literally in the best section of everything! Will definitely be returning to The Ivy!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
ear Ari M, Thank you very much for your wonderful review! It was very kind of you to take the time to write and that you enjoyed all aspects of your stay, particularly that the staff went above and beyond! . We hope to welcome you again in the near future. Thanks again and sending warmest regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a prepaid hotel room but they gave it away. I arrived too early to check in but they checked my bag so I could get to my work meetings. I went back at 8pm to retrieve my bag and check in and was told my room had been canceled. Then they proceeded to say they booked me at a sister hotel that was equivalent. However, it was miles away from where I needed to be for my meetings and was near Wrigley Stadium. It was nowhere near equal. It cost me a $55 Uber to get back to downtown Chicago for my meeting in the morning. The treatment I received was horrible. I left a message for the General Manager the next day and he never returned my call. I still haven't received any message that the payment will be refunded.
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Date of stay: September 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Good morning Debra, Thank you so much for sharing your feedback. Here at The Ivy we pride ourselves for the genuine service and care we provide to our guests, and it saddens me to hear that we seem to miss the opportunity to address the issues you had during your stay. Please kindly reach out to me personally lmalta@charlestownehotels.com so we can discuss farther. Thank you and looking forward to hearing from you. Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great check in with Etienne and Kavitae who continued to be incredibly helpful during our time here. Amazing room and rooftop terrace as well. Unfortunate that we weren't able to get clean towels on our last day though.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Dear brandonmY7523HK, Thank you for taking the time to review The Ivy Hotel Chicago. I'm happy to hear that you enjoyed your stay overall and that you received warm and friendly service from the team. I do sincerely apologize for any difficulties you encountered during your stay. I have taken personal note of this and would like to ensure you that this is being looked into in detail, so as to avoid any future re-occurrences and to make improvements wherever possible. I do hope that we have the opportunity to welcome you back again soon. Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Etienne was incredible. I got engaged at this hotel and thanks for Etienne it went perfectly!! Great staff, great room, and great rooftop!! The rooms are very spacious and had waters and a full service bar in the room. I will always recommend this place!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Dear Phillip Thank you so much for your review! We are thrilled that you had such a great experience here and enjoyed a restful stay! We will share your feedback with the team. Thank you again for taking the time to submit a review and we hope to welcome you back soon! Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thinking about coming to Chicago and want to stay downtown?? Look no further - Ivy boutique hotel is a great place to stay with a great, clean environment. Downstairs bar, great staff, and mins from tons of amenities and attractions. This place is great and the price is very reasonable as well!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Dear GowithJay, We appreciate you taking a moment to share this wonderful review. It was our pleasure to welcome you to The Ivy . Please come back again on your next visit to Chicago! Warmly, Laura Malta & The Ivy Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was great! Perfect location and great style. The room was extremely comfortable with a lovely soaking tub. The staff was very welcoming with Kavita in particular being very helpful! I would definitely go back to stay at the ivy!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
Dear hannahhM8836EN, Thank you for this great review! We’re happy to hear that The Ivy was an excellent choice for your Chicago visit. Glad our location made it easy to explore the city and that you felt well cared for by our team. We would love to welcome you back the next time you’re in town. Warmly, Laura Malta & The Ivy Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a difficult review to write. This is a boutique hotel, so you know going in, they will not offer all the amenities you are used to in a main hotel chain. What Ivy does offer, outstanding service at check in, awfully large rooms (King Suite) compared to other hotels, comfortable bed and outstanding shower. Rooftop is outstanding, but if the weather turns fowl, the lobby bar is small. Great summer destination, location is great, but I question if it may be too small in the winter (if rooftop is closed) Sounds great, but I also feel that the hotel isn’t keeping up with the times. The TV’s are so old and are not proportional to the size of the room. The interface is old school and the frame rate actually shuts down the TVs. WiFi goes in and out. The large walls are sparse without any art work (not close to how it’s portrayed on the site). The furniture looks nice, but very uncomfortable. One night might be good, but multiple nights, the size alone starts losing its charm. It has good bones, but a cosmetic upgrade is sorely needed. Add more art on the blank walls, upgrade the TVs (they are old) replace the furniture, add USB ports, stronger WiFi, and add a dresser in the bedroom! No need to replace the bed nor redo the bathroom (although the TV doesn’t work in the bathroom…but I don’t watch the TV while I’m in there). The winner is the large room (King Suite is the only choice), bed and bathroom. The amenities are sorely lacking. This could be a diamond-in-the-rough, it just needs to be current. I thought I would never say this, I’ll take a smaller room if I had modern amenities that I am now accustomed to experience.…
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: Ask for high floor, street view. Only King/Queen Suite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laura Malta, General Manager at Ivy Hotel
Responded 5 days ago
DearRiplip3, Thank you for sharing details from your stay that gives us opportunities for improvement. Rest assured that I have shared this with each department involved. We will address the issues you brought to our attention to ensure that we continue to perform at the high level of quality we consistently deliver at The Ivy Hotel. There were obvious shortcomings during your stay, for which we apologize. I do hope you will return to experience our usual high level of service and create far more pleasant memories. Kindest Regards, Laura Malta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$222 - $424 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
63
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Claim Your Listing Frequently Asked Questions about Ivy Hotel
Which popular attractions are close to Ivy Hotel?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.2 miles), and Royale Society Hospitality (0.2 miles).
What are some of the property amenities at Ivy Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Ivy Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ivy Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ivy Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Ivy Hotel?
Conveniently located restaurants include The Capital Grille, Eddie V's Prime Seafood, and Do-Rite Donuts & Chicken - Streeterville.
Are any cleaning services offered at Ivy Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Ivy Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (5.0 miles), The Rookery Building (1.1 miles), and Macy's on State Street (0.7 miles).
Does Ivy Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Ivy Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.