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Renaissance Chicago O'Hare Suites Hotel

Booking.com$189*
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#72 of 187 Hotels in Chicago
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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1,001 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Cornelius, North Carolina
Reviewed February 15, 2014

As a frequent business traveler, I rarely get to have my children along while staying at hotels so I forget sometimes to see the "event" of staying in a hotel through their eyes. We came to Chicago for my daughter's 9th birthday. We chose the renaissance for its proximity to O'hare because of an early flight when we leave but...

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Helpful?
Thank 0515danielle
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

0515danielle, Thank you for taking the time to share your experience and appreciation of our staff at Renaissance Chicago O'Hare. Birthdays are such a special occasions and I am delighted to hear that we made your daughter's birthday so special. Our staff makes sincere hospitality their priority. They will each be thrilled to know that their extra efforts in service...

Chicago, Illinois
Reviewed February 14, 2014

We had a terrible night at the airport with delayed flight that ended up getting cancelled, so we had to stay the night at the Renaissance by O'Hare. We were greeted by Morgan who could not have been nicer. He really made our crappy night much better. He and Nicole provided great customer service to all the stranded guests. They...

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Helpful?
Thank sam22252
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

sam22252, We appreciate your review and we're glad you felt well taken care of by our staff at Renaissance Chicago O'Hare. It's wonderful to know that Morgan and Nicole's warm hospitality added comfort to your unexpected stay. I will be certain to recognize both Morgan and Nicole with special commendations for their outstanding service. We're happy to have been a...

Reviewed February 12, 2014

My girlfriend and I had to stay the night in Chicago due to weather. We chose to stay here and immediately felt welcomed. The entire staff was amazing. The dining room was stellar. Amy was great and gave great, fantastic service, along with our server, Melanie. Morgan at the front desk even gave us toiletries, and for that, I highly...

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Helpful?
Thank Shad1011
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Shad1011, We appreciate your review and high recommendations of Renaissance Chicago O'Hare. I'm delighted to hear you felt well taken care of by our staff during your stay. I'll be certain to share your compliments with our team and will also recognize Amy, Melanie, and Morgan with special commendations for their warm hospitality. Please continue to make us your home...

Glenwood Springs, Colorado
Reviewed February 10, 2014

I stayed here while attending a meeting held on the same property. The room layouts are exceptional--probably the smartest layout I've ever stayed in. The room has a nice desk area, sitting area and a separate sleeping area. The staff I interacted with were top-notch, the meeting rooms were comfortable, the catered food was excellent. Very impressed! Thanks everyone.

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Helpful?
Thank BeckyCakes
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

BeckyCakes, We're happy to hear from you and thank you for sharing feedback from your stay. It's great to receive your compliments regarding our comfortable accommodations, as well as the excellent service delivered by our staff. We hope you'll visit us again at Renaissance Chicago O'Hare. Thank you for your positive review. Sincerely, Karen McGuigan, General Manager

Decatur, Illinois
Reviewed February 9, 2014

My friends and I had gone to Chicago for a 21st birthday party. We expected to be treated poorly because there were five 21 year old college girls coming to the city. However, we were treated with the most dignity and respect! The staff was so helpful, especially Morgan! He was awesome to us!! The location of the hotel was...

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Helpful?
Thank Sammy S
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Sammy S , Thank you for sharing feedback and your high recommendations of Renaissance Chicago O'Hare. We're happy to have been a part of your 21st birthday celebrations, and we're pleased to know our staff's warm hospitality exceeded your expectations. I will certainly pass along your kind comments to Morgan and will take that opportunity to recognize him with a...

Decatur, Illinois
Reviewed February 9, 2014

My friends and I were looking for a Hotel in to celebrate my best friend's birthday. The Renaissance was the PERFECT place. Walking distance from the blue line made travel to and from the city fast and accessible. The lobby staff were BEYOND amazing. Morgan and his boss helped us to find the best places to go for a night...

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Helpful?
Thank Rachel R
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Rachel R, We appreciate you choosing Renaissance Chicago O'Hare for your best friend's birthday celebration, and we're pleased to know our location, amenities, and service perfectly suited your travel needs. I look forward to sharing your compliments with Morgan on his extra efforts that exceeded your expectations and made for an exceptional stay. We look forward to your return visits...

Rochester, New York
Reviewed February 8, 2014

After a 12 hour drive in, the check in was anything but welcoming. I got there around 10am, and asked if it was possible to check in and the woman behind the desk didn't say anything, and just looked at her computer, gave my name and yet again did not get a response. She was quite the opposite of warm...

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Thank Kevin D
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Kevin D, We appreciate you bringing these concerns to our attention and sincerely apologize that we did not deliver the exceptional service you deserve. We value you as our guest and hope to speak with you directly regarding the service issues you encountered during your stay. Please feel free to contact me at your earliest convenience 773.329.2800. I'm pleased to...

Omaha, Nebraska
Reviewed February 5, 2014

Due to weather delays stacking up flights we missed our connection to Cancun. As a result we ended up at this hotel. As a travel agent I often hear about how bad the service is at US hotels. Morgan checked us in and was a rock star. We had no luggage so he and his manager made sure we had...

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1Thank tmwaugh
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Tmwaugh, We appreciate your positive review and recommendations of Renaissance Chicago O’Hare. We’re happy to have been a part of your travels, and we’re pleased to know our staff’s excellence in service added comfort to your unexpected delay. We hope to welcome you back should your travels bring you through O’Hare in the future. Thank you once again for sharing...

Boring, Oregon
Reviewed February 4, 2014

We had a flight cancellation and overstay in Chicago. The hotel was very nice and clean. Our room was very comfortable. We had to call because our coffee station had not been restocked, and supplies were brought up immediately. Shortly afterwards, the manager came up with a tray of cookies and an apology. The staff were very courteous and helpful.

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Helpful?
Thank WildViperLady
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

WildViperLady, Thank you for writing a review from your stay with us at Renaissance Chicago O’Hare. We appreciate your feedback and we’re glad our comfortable accommodations and helpful staff made for a great stay after your flight cancellation. We hope you’ll have an opportunity to visit us again in the future. Thanks again. Sincerely, Karen McGuigan, General Manager

Saint John, Indiana
Reviewed February 3, 2014

Stayed at the Renaissance and did a park & fly out of O'Hare, covered parking which is great, can keep your car at the hotel for up to 10 days which is nice. Rooms are large, 2 room suite, large bathroom, shower only, restaurant was good,concierge lounge not opened on weekends, bar in the lobby area. Public areas very nice,...

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Helpful?
Thank tagent22
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

tagent22, We appreciate your complimentary feedback and recommendations of Renaissance Chicago O'Hare. I'm pleased to know our park and fly package added convenience to your travels, and you found our hotel well suited for your needs. Please plan to visit us again in the future. Sincerely, Karen McGuigan, General Manager

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago, Illinois, hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel in Chicago, Illinois, is a traveler's reprieve. Discover modern yet indulgent Chicago, IL, hotel suites featuring luxurious bedding, functional design and technology. Delight in unique culinary creations at Asado Urban Grill, our restaurant serving contemporary American fare, or indulge in a carefully crafted cocktail at R-Bar, offering R-tinis in a stimulating and lively atmosphere. Adhering to the vision of offering more, this stylish Chicago boutique hotel provides the ultimate in meeting and event space, perfect for corporate meetings or elegant receptions. Discover an elevated sense of modern luxury at Renaissance Chicago O'Hare Suites Hotel. ... more   less 

Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 W Bryn Mawr Ave, Chicago, IL 60631-3203
Location: United States > Illinois > Chicago > O'Hare
Price Range: $127 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago O'Hare Suites Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance
Hotel Style:
#18 Best Value Hotel in Chicago
#44 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#83 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Chicago O'Hare Suites Hotel staff and other travelers.
18 questions
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Questions? Get answers from Renaissance Chicago O'Hare Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms on higher floor opposite to the highway.”
ROGALA1, 6 days ago | Read review
“See photos for view to east. We stayed on the 10th floor and had no trouble with excessive airplane noises despite proximity to O'Hare.”
  • Two beds, decorative mural wall, desk. Table in foreground separates sleep area from lounging ar
  • fitness room
  • view from bed area toward lounging area. TV in middle can rotate either toward beds or couch.
  • Beautiful, huge shower and vanity.
822JH822, Mar 13, 2017 | Read review
“Ask for a room on any floor ending in -30 for the largest one on the floor.”
travelentuziast, Feb 18, 2017 | Read review
“I was comfortable on the 14th floor”
2bmwmom, Feb 8, 2017 | Read review
“If you get a room facing the east, you will have immaculate views of planes flying into Ohare.”
Areaelle, Jan 27, 2017 | Read review
5 of 5
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Booking.com
$189* /night
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Prices are for 1 room, 2 adults
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