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River Hotel

75 E Wacker Dr, Chicago, IL 60601-3756
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Guests1 room, 2 adults, 0 children
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Traveler (402)
Room & Suite (315)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Step out of the River Hotel and into the stunning surroundings of Downtown Chicago. Shimmering skyscrapers tower over the Chicago River as Wacker Drive bends to meet the city’s most famous thoroughfare, Michigan Avenue the start of the Magnificent Mile. These sights sit just steps from the inviting accommodations of the River Hotel, a Downtown Chicago boutique hotel devoted to providing personal service and a helpful range of amenities for business and leisure travel alike. Our Michigan Avenue hotel boasts an array of thoughtful onsite amenities: instant registration and checkout, 24-hour concierge service, complimentary high-speed Internet access, a modern fitness center, chilled, purified bottled water, and three state-of-the-art meeting rooms make for a seamless business travel experience. Savor authentic Italian cuisine and fabulous deep dish pizza at the onsite restaurant, Bella Bacino’s Italian Bistro & Pizzeria. The Chicago River Hotel offers everything you need in the heart of it all.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid public parking on-site
Paid private parking nearby
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Complimentary instant cofffee
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bottled water
Wake-up service / alarm clock
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Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
299Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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1,484Reviews34Q+A100Room tips
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Popular mentions
All that amount is minus deposit back I am too disappointed didint expect this too happen I need that money back ASAP in my account please ..I contacted my bank and it said money went off my account by club quarters..
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Review collected in partnership with this hotel
Response from Anna H, Manager at River Hotel
Responded 1 week ago
Hello jannatjennipher, As we have been in contact with you via email, please contact us so we can assure you that all has been taken care of as requested. Thank you.
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The trip was spectacular, the room and hotel could used a bit of upgrading. the front desk representatives were amazing. Always there to assist. Very courteous and friendly. The hotel was centrally located to all the sites we wanted to see.
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Review collected in partnership with this hotel
Response from Anna H, Manager at River Hotel
Responded 1 week ago
Thanks for staying with us and for providing feedback. We are happy to know you found the front desk staff "amazing" and enjoyed our prime location during you visit. Please come back and see us again!
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I picked a hotel near the river and was happy with this random selection I made. Room suites were great. Front desk staff was awesome. We also were able to check our luggage in and go sightseeing before departing. I enjoyed the two bathrooms and also that there was space between both bed areas.
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Review collected in partnership with this hotel
Response from Anna H, Manager at River Hotel
Responded 1 week ago
We are delighted to know you were happy with your hotel selection. We very much appreciate you feedback and shout out to our "awesome" front desk team. I will be sure they see your kind words. Thank you.
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We booked this hotel based on proximity to the Chicago Theater because we were attending a concert there. Very pleasant staff. We requested a room with a view of the River and when we checked in, we did have the view (of TRUMP tower btw lol) but the room was tiny! No fridge, no microwave and we had to maneuver around each other as the closet and bathroom doors cannot be open at the same time. Small bathrooms of note. No room service. However, when we asked about whether or not a microwave was available, the extremely pleasant and helpful front desk agent offered to upgrade our room with a microwave, fridge, and the same view, one floor above. They offered to transfer our luggage and settle us in. The new room was larger and much less confining. Things you should know when booking a room: clarify the room size, and any amenity you may require. Also, there is no room service. Complimentary coffee is on the 2nd floor. An excellent locale. One negative, is the mattresses are not ultra comfortable of note.
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The staff was very friendly and welcoming. Sierra in particular at the front desk was a bright light who provided us with so much information about best routes to take as well as restaurant tips over the course of our 4 day stay. She always seemed to be available when we needed help. Pedro and Emily also stand out, as well as others whose names we cannot recall. The location was terrific--overlooking the river (hence the name) with lots of great restaurants and sights within walking distance and very close to buses and trains. Complimentary coffee, water, snacks, fresh fruit, as well as a wine and cheese happy hour on weeknights! Our room was comfy and had plenty of space for the two of us.
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Response from Anna H, Manager at River Hotel
Responded 1 week ago
Thank you for staying with us and for recognizing Sierra, Pedro, Emily and the team. They are well deserving of your praise and I will ensure they see your kind words. We are delighted to know you enjoyed the many amenities as well as our prime location. We hope to welcome you back on your next visit.
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PRICE RANGE
$125 - $442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
river hotel chicago, club quarters chicago, club quarters hotel chicago, club quarters wacker michigan
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
121
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