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Sofitel Chicago Magnificent Mile

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#18 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,844 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,265: English reviews
Madison, Wisconsin
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed April 29, 2012

My wife and I recently returned from a six-night stay at the Sofitel during a spring break getaway and would heartily recommend this hotel to anyone contemplating stay in Chicago. The property is located just a few blocks west of the Magnificent Mile and just off of Rush Street. It is also a few short blocks north of the Red... More 

Helpful?
2 Thank Schmengi9
HotelManagerOffice, Front Office Manager at Sofitel Chicago Magnificent Mile, responded to this review

Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are delighted that you enjoyed your stay at our hotel, and we thank you for your excellent review! While it is true that the Gold Coast offers many wonderful options for cuisine, we do encourage our guests to experience our Chef Greg... More 

Phoenix, Arizona
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 28, 2012

I didn't know what to think of this chain, but I was impressed. The check in is a big quirky, but they were very quick and had us on our way to the wonderful room. The bed was sooooo nice. I miss it even now. Location is excellent as well. You can walk to many things or take a quick... More 

Helpful?
Thank Arcadia_Traveler
Waterloo, Canada
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 25, 2012

Sofitel Water Tower is an amazing hotel in the heart of Chicago. The location was outstanding with access to great shopping and the Chicago waterfront. The rooms were well appointed and always spotless. The bathroom was spacious and sparkling. The bed was incredibly comfortable and the sleep restful. The restaurant in the lobby had a large selection and food quality... More 

Helpful?
Thank mickeeD
Cambridge, MA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 23, 2012

Nice modern hotel, I didn't love the decor, but that a style/taste mismatch not a fault of the hotel. I should add they had beautiful flowers in the reception area. The room was great with a very comfortable bed, the bathroom was large and while I didn't get a chance to use the big tub I was tempted. Location was... More 

Helpful?
Thank amiglet
atlanta
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 23, 2012

You feel welcome at this hotel. As we stayed there for 4 nights, we were upgraded to a larger room. The rooms are very nicely appointed.. There was no coffee maker in the room, and, when we asked at the reception, they promptly provided one. We only had breakfast at the hotel and the food was delicious. The service was... More 

Helpful?
Thank myrcou
HotelManagerOffice, Front Office Manager at Sofitel Chicago Magnificent Mile, responded to this review

Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are delighted that you enjoyed your stay, and we thank you for complimenting our hotel and staff! Our goal is always to exceed our guests’ expectations. We look forward to welcoming you again soon at our Chicago property. More 

Minneapolis, Minnesota
Level Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 23, 2012

I stayed here on my most recent trip to Chicago and was very pleased in all respects. The front desk staff upgraded my room without any special pleading on my part, they switched the duvet for a blanket without asking, etc. Probably the best, most consistently attentive service staff I've encountered for a year. My room was good, as usual.... More 

Helpful?
Thank timminn
Lower Withington
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 23, 2012

Keep going back to this hotel when on business in Chicago. It's in a great area close to the bottom end of North Michigan Avenue - close to "Mike Ditkas" steak restaurant. The staff are professional and attentive without being "in your face" Brilliant 24 hour gym for those like me - jet lagged. Breakfast is relaxing and a good... More 

Helpful?
Thank Andrew F
Milford
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 21, 2012

My 12 year old daughter and go to Chicago and have a hotel we normally stay at, but now Sofitel is our new favorite. Great location, fabulous food and staff, we will be back for sure! The rooms were very nice and well appointed.

Helpful?
1 Thank sharmonb
HotelManagerOffice, Front Office Manager at Sofitel Chicago Magnificent Mile, responded to this review

Thank you very much for taking the time to write about your recent stay at Sofitel Chicago Water Tower. It is always a pleasure to receive positive feedback about our staff and hotel, so we are very happy to be your new favorite! Along with our entire staff, I look forward to welcoming you back soon to our hotel. More 

Pekin, Illinois
Level Contributor
251 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed April 19, 2012

The hotel is very nice and your greeted before you even get through the door. The front counter employees were very helpful and prompt. The room was very modern and clean. The location is great close to shopping and fine dining.

Helpful?
Thank Dragons30
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611 (Formerly Sofitel Chicago Water Tower)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $140 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#18 Luxury Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travelers.
39 questions
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Lakewood McHenry County, Illinois
Bangkok, Thailand
Middletown, Ohio
4 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all the suites that end in 08 unique views that are spectacular...”
 of 5 bubbles 930jamesg, 2 days ago | Read review
“Expensive for what you get.”
 of 5 bubbles shann0nwalker, 1 week ago | Read review
“Higher floors have better views”
 of 5 bubbles michellecM3091JG, 1 week ago | Read review
“The higher up, the better the view”
 of 5 bubbles ErikVollebregt, 2 weeks ago | Read review
“You may want to avoid the top floor as there might be noise from the engineering room at the rooftop.”
 of 5 bubbles Ozzie_5934, 2 weeks ago | Read review
5 of 5
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