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Sofitel Chicago Magnificent Mile

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#17 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,737 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,177: English reviews
Knoxville, Tennessee
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I really liked this property. The location was perfect. Walking distance to all kinds of attractions, shopping and dining. I happened to stay during a huge convention and all the hotels were way overpriced, including The Sofitel. The staff was very friendly and helpful.

Helpful?
Thank Kim P
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Kim P, Thank you for reviewing your stay with us and for pointing out our excellent location. We hope to have the pleasure to welcome you again to our hotel soon, and always feel free to call our in house reservations to find out about special packages or promotions we may have available. More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

You can't help to fall in love with this place when you arrive you are greeted by the Doorman with a smile, that continues with the ladies at the front who will stop an nothing to make you feel right home. The concierges will do back flips to get your that reservation at a trendy restaurant. My room was spectacular,... More 

Helpful?
Thank jmartinez245
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My fiancé and I had a wonderful stay. From check-in to check-out, every interaction we had with the staff was warm and welcoming. Our room was clean and the bed was very comfortable. Looking forward to the next time we stay here.

Helpful?
Thank Lucille C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Lucille C, Thank you very much for taking the time to review your stay at Sofitel Chicago Magnificent Mile. We are glad to know you enjoyed your stay with us and we thank you for the compliments about our warm and welcoming staff, as well as our clean and comfortable staff. We look forward to your next visit too! More 

Brasil
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I´ve stayed in quite a few different hotels around Michigan Ave. over the last few years but this is definitely my favorite so far. The location by itself is outstanding, of course. But I also have to mention the very nice and polite staff, modern looking lobby (nice outdoor lobby too) and tasty breakfast (French breads, pain au chocolat, croissants...... More 

Helpful?
Thank Gisele864
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Gisele864, Thank you very much for taking the time to write a review about our hotel. We are delighted to read your compliments on the hotel, rooms, staff and breakfast, and we thank you for making us your favorite locations. We look forward to all your future stays at the Sofitel Chicago Magnificent Mile! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, Excellent Excellent customer service. Staff outstanding. Always Sofitel will be my go to hotel while in Chicago. I was in Chicago for business and when my reservationist made my stay at Sofitel I could not believe the top of the line presentation this hotel exercised. Really enjoyed!!!

Review collected in partnership with this hotel

Helpful?
Thank M4967JJjenniferp
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear M4967JJjenniferp, Thank you very much for reviewing your stay and sharing your impressions of our hotel. We are so glad to know you enjoyed our time in our beautiful hotel, and we are very proud to have become your hotel of choice in Chicago. We look forward to your next visit! More 

Minneapolis
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

We decided to stay at this Sofitel instead of other properties we'd stayed before, to try somewhere different. It was not a good decision. It was a very special wedding anniversary for us, so we hoped our lodging would be extra special. When we arrived, we were encouraged to upgrade for a fee, to a corner JR suite, which we... More 

Review collected in partnership with this hotel

Helpful?
Thank Teresa W
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Teresa W, Thank you for your review regarding your recent stay at Sofitel Chicago Magnificent Mile. I am sorry to read you had a disappointing experience and please know that your feedback will be shared with our teams in order to work on the points you mentioned. We sincerely hope the next time you return to Downtown Chicago, you... More 

Union, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

We had a room on the 23rd floor which had a great view of the city and you could even catch a glimpse of the lake! The room was very clean and comfortable and the staff was very nice. We loved the central location!

Review collected in partnership with this hotel

Helpful?
Thank kmrasari
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear kmrasari, Thank you for reviewing your recent stay with us. Thank you very much for pointing out our perfect location as well as the nice view you get from our higher floor rooms. We are delighted to know you enjoyed your time at the Sofitel Chicago Magnificent Mile, and we look forward to having the pleasure to welcome you... More 

Dallas, Texas
Level Contributor
92 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our one night stay at the Sofite. Beaufiful rooms, with comfortable beds, pillows, nice room furnishings and a spacious bathroom. The hotel adds personal touches to guest rooms such as art, flowers, etc. to give the rooms a "home" like feel. The lobby is gorgeous, and enjoyed the bar on the ground floor. Guests receive complimentary coffee for breakfast.... More 

Helpful?
Thank Herb G
Gillette, Wyoming
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sofitel is just two blocks off the Magnificent mile, it has all of the convenience but away from the traffic and noise. The staff is friendly and responsive, but not intrusive. The rooms are well proportioned, and had excellent amenities including converters. Don’t forget to get a croissant for breakfast.

Helpful?
Thank ERBY2014
Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed 1 week ago

The Chicago Sofitel was exceptional as always. The service is the best. the location is fantastic and they always go out of their way to accommodate all guests needs.it is a very convenient hotel to stay at. The concierge service is also excellent as well as the bell staff.

Review collected in partnership with this hotel

Helpful?
Thank smithbk
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear smithbk, Thank you for your review about your most recent stay with us. We are so pleased to read your compliments of our staff, and we will make sure to recognize the concierge and bell team for the outstanding service they provided. We look forward to welcome you again very soon! More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $164 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
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