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Sofitel Chicago Water Tower

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#16 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,668 Reviews from our TripAdvisor Community

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Showing 3,119: English reviews
County Dublin, Ireland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

While the hotel is not cheap, I thought it was reasonable value for a 4 star experience in a city centre location. We stayed in a twin double room on the 11th floor which was fine for 2, but would be tight for more than that. The bathroom was nice and housekeeping good. I had not realised just how close... More 

Helpful?
Thank John F
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stay here every August for a trade show that I attend in Chicago and I always look forward to it. The hotel is well appointed, has a friendly staff and is conveniently located near great shops and restaurants. I always sleep like a baby in the cozy bed. The rooms are a nice size, tastefully decorated and have a... More 

Helpful?
Thank Jodi W
United Arab Emirates
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights and it was my 1st time in Chicago, hotel is modern and my room was perfect, loved the calm colors they used and you can hear french songs although i didn’t understand it but was good atmosphere. Staff was professional and helpful both at check-in and check-out time and even give me good advice due... More 

Helpful?
Thank Tripper-uae
Kalamazoo, Michigan
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great hotel with a classy vibe. Very vogue. Dark decor inside. Average to below average fitness center. Was hoping for more there. Great service at the bar and waitstaff and the check in was seamless with the same person remembering us at check out.

Review collected in partnership with this hotel

Helpful?
Thank Z7978UYsteveb
Philadelphia, Pennsylvania
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Sofitel is in a relatively new architecturally interesting 32 story building with views of the lake and Willis Tower. The rooms are clean and modern with a good working area. The bathrooms have a separate bath and shower stall.

Helpful?
Thank JJRK_12
Hoover, Alabama
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed at this location twice in a month for both business and personal travel (7 night total over the 2 trips) and was initially attracted to the property after a flawless stay at a Sofitel in another city. The pros: Wonderful welcome at the front desk, seamless check-in and a nice room upgrade for being a rewards member... More 

Helpful?
Thank Melissa M
Chicago
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

A great hotel with attentive staff in a great location. I like the beds, the view, pretty much everything. The bathrooms are as plush as the bedrooms. Best robe and slippers I have ever worn. The bar and restaurant have a more modern decor than I like, but the waitstaff are great as are the drinks and food.

Helpful?
Thank Bill H
Fayetteville, Arkansas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I chose Sofitel Chicago Water Tower because I had stayed a few month's prior in an affiliated property in Lyon, France and enjoyed it very much. The service at Sofitel Water Tower is decidedly French, professional, and not much is left to chance. The room is very well appointed, has everything one needs to feel comfortable-everything works, there is room... More 

Helpful?
Thank Wannabeinnature
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Wannabeinnature. I am so pleased that you are a repeat guest of the Sofitel brand. The fact that you had the best sleep of your life speaks volumes. Thank you for the constructive feedback regarding the menu and bar options. Please know that I will be sharing your comments with various departments internally. I certainly look forward to hosting... More 

Nashville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I attend an annual conference in Chicago hosted at the Sofitel. This property is focused on the details of service which makes the service mostly unnoticeable. From the Front Desk to the Bar the service and quality is unparalleled.

Review collected in partnership with this hotel

Helpful?
Thank Napaguy68
Aachen, Germany
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The prices are not low but worth it.we booked a room that guaranteed 24th floor or higher and had a direct view on the Hancock center. The Room was very nice. But don't use the hotel bar, better explore the city because there are a lot of places for drinks , breakfast, lunch , dinner etc. I love this city

Helpful?
Thank Dennis87nrw
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dennis87nrw. Thank you for the kind review. I am glad you enjoyed our wonderful city views. They are amongst the best in the Chicago! I look forward to your return in the near future. Merci. More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, Gluten Free Options
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $185 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
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