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Sofitel Chicago Water Tower

#17 of 184 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
20 East Chestnut St - Downtown, Chicago, IL 60611
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3,573 Reviews from our TripAdvisor Community

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Showing 3,040: English reviews
Melbourne, Australia
Level Contributor
174 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

As a first time business trip visitor to Chicago I was hoping to stay in a good location and I was for sure not let down! The Sofitel is situated in the Gold Coast area of Chicago, which is just perfect and feels like staying in a village! A short walk to the shopping streets, dining and other attractions. The... More 

Helpful?
Thank JohnTGN
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel in in the best place to go and see everything in Chicago. The staff at all times were friendly and knowledgeable and always professional. The rooms and public areas were very clean and modern and the food again was of a very high standard. I enjoyed my stay very much.

Review collected in partnership with this hotel

Helpful?
Thank gaynorwoods
Oxford, United Kingdom
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is the third time I've stayed at the Sofitel in Chicago and again it didn't disappoint. It has an immediate air of calm when you walk into the lobby and the reception staff are excellent. I had a really nice room on 22nd floor; very spacious and quiet and they were kind enough to allow late check out despite... More 

Helpful?
Thank Slim_Oxfordshire
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Slim_Oxforshire. Thank you for listing all of the wonderful aspects about our hotel. We do work hard to create a warm ambiance; it is so nice to hear that our vast efforts do not go unnoticed. Our menu has such an array of options catering to various palettes. I hope your future stay with us will give you an... More 

Hebron, Kentucky
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is a luxury hotel in the heart of downtown chicago. very close walk to everything you need to do. the concierge was very nice, the service desk was very nice, the bellman was very nice. my husband and i were there for our 12th anniversary and they upgraded our room, which obviously made it even more special. would... More 

Helpful?
Thank lncooper529
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour lncooper529. Thank you for specifying the individuals who made your anniversary special. We love being a part of monumental occasions and the staff always tries to go out of their way to give extra attention. I will be sure to share your thoughts with various members of the team. Have a magnifique day. More 

Chicago
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel in conveniently located Michigan Avenue of Chicago. It would take a very long time to list the attributes of this hotel, so suffice it to say that it would be a good choice if you are looking for luxury accommodations in Chicago.

Helpful?
Thank CMGONLINE
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour CMGONLINE. I agree that the list of wonderful amenities that we provide our guests is seemingly endless. I appreciate your last statement since the staff works so diligently to ensure a remarkable environment. I look forward to hosting you the next time you in Chicago. Have a magnifique day. More 

Bloomfield Hills, Michigan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff at the Sofitel are always friendly and extremely helpful with every situation I have needed their assistance from valet to room service. The beds are wonderfully comfortable. The location of Sofitel is perfect for all that Chicago has to offer: sight-seeing, dining and shopping.

Review collected in partnership with this hotel

Helpful?
Thank lisapjm
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour lisapjm. Thank you for the kind review. I am glad to see that various Ambassadors helped you when necessary. We look forward to hosting you during your next visit to Chicago. More 

Saint Louis, Missouri
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Location! Location! Location! This hotel has it all. We attended a conference here and then had a little time to explore. We walked everywhere! Steps away from shopping, restaurants, & city sites! We ate at Ditka's just down the street for lunch. We felt very safe and had pleasant interactions with hotel staff! A busy place for sure, but someone... More 

Helpful?
Thank lovetotravel2011455
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour lovetotravel. Thank you so much for your kind words. Yes, our location is ideal for all that Downtown Chicago has to offer. We are indeed sold out on a regular basis; regardless of our high occupancy, we always provide a warm, safe atmosphere. I look forward to your visit in the near future. More 

Lewiston, New York
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of the best Hotel I've stayed in downtown Chicago. Beautiful Hotel, amazing room and great location. I highly recommend Sofitel Chicago Water Tower. The resturant and the bar provide great service, Parking little bit expensive but we are talking about Chicago downtown and all parking are expensive

Review collected in partnership with this hotel

Helpful?
Thank Ashkanani
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

Love, love, love this hotel!! Room was very clean, bed extremely comfortable, and staff very polite and attentive! Enjoyed the automatic blinds so could close them at night without getting out of bed.

Helpful?
Thank Bobbi H
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Bobbi. I enjoyed reading your positive review. We work hard to ensure your stay will be filled with comfort and luxury. The automatic blinds are one of our newest features, and I am happy you enjoyed them. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Sofitel was wonderful. . .right in the heart of Michigan Avenue shopping. The staff was helpful and accommodating and the rooms were spacious and clean. We did not stay long enough to take in the restaurant or fitness center but both looked to be very nice as well. The comforter was amazing. . .wish I had one like it... More 

Helpful?
Thank Kathy H
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, Gluten Free
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $235 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
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