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Sofitel Chicago Magnificent Mile

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20 East Chestnut St - Downtown, Chicago, IL 60611-2664
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Hotel direct offer!Get Real - Experience it ALL
$269
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Free cancellation until 10/13/21
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Traveler (1347)
Room & Suite (570)
Videos (1)
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A note from Sofitel Chicago Magnificent Mile
Updated 06/12/20

About

#32 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Room & Suite (570)570
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Hotel links
Special Rate:Get Real - Experience it ALL
5060Reviews76Q+A100Room tips
Traveler rating
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Popular mentions
Dale Walker wrote a review Yesterday
2 contributions1 helpful vote
Avoid this ripoff! This 'Luxe' hotel is dirty, offers no simple amenities, e.g., bottled water in room, no cooler, parking $75 per day and internet fee of $23. I ordered a Guinness at the bar and got some watered down version which tasted awful. Stay Away!!
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Date of stay: June 2021Trip type: Traveled on business
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Michael K wrote a review Yesterday
Saint Louis, Missouri317 contributions150 helpful votes
Had a really nice visit last week. I think the hotel is emerging from the pandemic as there were lots of little issues that appear to be off. They do not come to the room while you are there (which is just fine). I noted trash cans in the lobby and elevator areas not emptied as well as little scraps of paper all over the carpeting. I think once the pandemic is totally over, they can do an upgrade. This hotel is looking a little "tired." Overall excellent service. Nice outdoor bar area and rooms are still nice. Would certainly go back.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Look "east" on a higher floor
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1 Helpful vote
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Luv2Trvl085 wrote a review May 2021
Chicago, Illinois9 contributions27 helpful votes
Traveled to Chicago from Milwaukee for a quick weekend getaway and couldn’t have asked for a better spot. We stayed in a classic king room on the 9th floor. The location is perfect, just a couple blocks off Michigan Ave and the Watertower Mall. Check-in was quick and simple, and the lobby is very pretty. Every staff member we encountered was pleasant, kind, and helpful. The room and bathroom were quite spacious and chic. The bed was extremely comfortable and the wifi in the rooms was fast. The minibar fridge was not usable due to covid, when we inquired if it could be plugged back in so we could keep our waters cold, the front desk offered to bring up a separate mini fridge instead, which was brought quickly and much appreciated. Daily housekeeping is available upon request, which we took advantage of while we were out of the room for dinner. It seemed that room service was available, though we did not use it. We had breakfast at the on-site restaurant one morning which was convenient and tasty, though nothing spectacular. The only very very very minor complaint I had was that the hair dryer in the room is a cheap Conair with no nozzle attachments or anything. I would have expected something a little nicer, but I made do. Next time we stay here, I will just remember to bring my own hairdryer. Overall, we enjoyed the hotel, slept well, and will be back next time we are in Chicago.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jessica Schoefernacker, Sales at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Dear Luv2Trvl085, Thank you for your kind words about our team and the hotel! We are delighted to hear that our staff went above and beyond to showcase the true nature of our French hospitality. We hope to see you again the next time your travels bring you to Chicago.
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Mia T wrote a review May 2021
1 contribution1 helpful vote
The staff were very accommodating and honest - much appreciated! The hotel cafe was excellent! We had requested adjoining rooms and they were able to find something for us at short notice. And special thanks to the staff manning the street - very kind and helpful - thank you Ash!
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
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Response from Jessica Schoefernacker, Sales at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Dear Mia T, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. Anytime you find yourself considering a trip to Chicago, we hope you'll choose us again!
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Nicole D wrote a review May 2021
Oak Forest, Illinois1 contribution2 helpful votes
My husband and I stayed at the Sofitel this past week for our anniversary. We had a lovely stay and the staff was very pleasant. Ob at the front desk was very helpful and personable! The room was beautiful and the view over the city was incredible. I highly recommend staying at this hotel whenever you’re in the city. The elevator can only be entered by room key which was nice. The hotel was walking distance to everything we wanted.
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Date of stay: May 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Jessica Schoefernacker, Sales at Sofitel Chicago Magnificent Mile
Responded 5 weeks ago
Dear Nicole Duran2016, Thank you so much for letting us know that you enjoyed your stay. We are honored that you chose us for your special celebration. And we're delighted to hear that OB showcased our true French hospitality. The next time your travels bring you to Chicago, we look forward to hosting you again.
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PRICE RANGE
$182 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
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Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.3 miles), Lookingglass Theatre Company (0.2 miles), and Richard H. Driehaus Museum (0.3 miles).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Chicago Magnificent Mile have an airport shuttle?
Yes, Sofitel Chicago Magnificent Mile offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.