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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#15 of 220 hotels in Chicago
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Rate:Take Your Vacation Beyond Limits - Save up to 20%
Location
100Great for walkers
Grade: 100 out of 100
149Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
Contact
20 East Chestnut St - Downtown, Chicago, IL 60611-2664
Getting there
ChicagoChicago L3 min
GrandChicago L10 min
Rental CarsSee rental cars from $34/day
5304Reviews80Q+A100Room tips
Reviews
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Not 5 star worthy. Lobby is tiny and not many places to sit down and relax within the property. Service was below average. When we checked in, we had asked 2 questions about what was included in our rate and after hearing their response to those questions we were left with more questions. They talked in circles and were very confusing and weren't able to answer the question. The rooms are fine (it's small but clean). However, nothing special about it and definitely not 5 star. When we ordered room service, they messed up our order and food wasn't great. The chicken dish we had was like rubber. Also, they gave themselves $5 extra in tip than what we had initially given (what we had initially given was considered standard ) for the room service order and there was already service charge included on top of that as well. The next day, while I was waiting for the room to be cleaned, I took a look at their "market" in lobby for beverage and snacks. For some reason, they decide to lock the fridge and you have to wait in line for front desk to open it for you. It seems they don't trust guests if they need to lock the snacks and beverages with a physical lock. Overall, it was a below average to average stay. Location is good but there are much better hotels in the area with much better service. For short term, this hotel is fine but I wouldn't want to stay here long term and won't be coming back. …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Just steps from MI ave, great safe location, clean and terrific friendly service. We had all our family stay at the Sofitel and each family had a great experience. Would recommend staying in while visiting Chicago
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded Sep 3, 2022
Bonjour mffayne, Thank you for your outstanding review! I am delighted to know that you enjoyed your stay with us. We pride ourselves on cleanliness, and our warm and welcoming staff. It's a pleasure to know that you loved both! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are magnificent and the bed is out of this world. The first night I slept for 12 hours, which I have not done in more than 10 years. Location of the hotel is the best since it is close to Michigan Avenue but away from the excessive noise. The only problem at this place is the restaurant which is just extremely expensive. A glass of the house Chardonnay for $24.00 is outrageous.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I absolutely love the Sofitel Chicago! If you want to explore the city, look no further, as it is really close to all main attractions. The rooms are very clean and spacious, and all of the staff have been wonderful! Great breakfast, and dinner in the bar was fantastic, too.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour Kristin R, Thank you for your amazing review! We are delighted to know that you enjoyed your stay at Sofitel Chicago Magnificent Mile and that our amazing team, impeccable rooms, chic dining options and perfect location were to your liking. We look forward to welcoming you back again soon! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing service. I will return. I was greeted with big smiles since I arrived. I was given a umbrella as it was raining which made me feel a lot better walking about the city. Also, the bar here is great. The drinks were a little sweet but the service and environment was unbeatable. Thank you for everything you do!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 2 weeks ago
Bonjour jimmica2023, Thank you for your amazing review! We are delighted to know that you enjoyed your stay with at Sofitel Chicago Magnificent Mile, especially at Le Bar! I am not at all surprised that Wynter provided exceptional service throughout your stay. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The people who work at the hotel are very nice and kind, they are also always looking out for you. The rooms are very cozy and have anything you need to be comfortable. As tourist we will return to Sofitel. Thank you for everything. Great experience, and a perfect place to stay in Chicago.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour 213carolina, Thank you for your amazing review! We are delighted to know that you enjoyed your stay with our amazing team at Sofitel Chicago Magnificent Mile. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose this hotel to celebrate my birthday and had the best guests services from Tequitta and Janae! I was so surprised to receive a card and cupcakes sent to my room! Thanks ladies I’ll definitely stay at this hotel again!
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour MadamJodi, Thank you for your excellent review! I am delighted to know that you enjoyed your Birthday stay with us! I am not at all surprised to know that Janae and Tequitta made it such a memorable one! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I haven’t been everywhere... yet wrote a review Feb 2023
Amsterdam, The Netherlands374 contributions150 helpful votes
Good location, clean, quiet. Small bar downstairs which has a nice atmosphere and good selection. Service was slow however and our waitress dropped a glass of red wine on my colleague. Breakfast was fine… a la carte menu only but arrived fairly quickly (starts only at 7am). Room was typical 4*… average size, comfortable, mass produced art and limited toiletries. Room service menu was very limited and over priced. 29 for the meal (excl drink) but bill was 46 with tax and delivery. Check in was slow and impersonal despite not being that busy (Saturday 4pm) but a very pleasant check out experience (Thursday 7.30am). Wouldn’t recommend for the international traveler who might require any service or subsistence between 10.30pm and 7am.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 3 weeks ago
Bonjour wee_lassy_eats_world, Thank you for your review of Sofitel Chicago Magnificent Mile. While I am happy to hear you found our location comfortable and clean, I apologize that our service standards and menu options were not to your satisfaction. We do hope you will offer us the opportunity to better serve you soon. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely stay, quiet and comfortable in the Magnificent Mile district. The room was clean and quiet, with a great view of the city. The food at The Sofitel is delicious, I would definitely recommend trying breakfast or lunch, and for the quality of the meals, it’s good value as well. Cocktails in the bar at night is a great way to wind down at the end of a busy day too!
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour Richard N, Thank you for your excellent review! I am delighted to know that you enjoyed your stay with us, especially our outstanding cocktails and cuisine. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Sofitel is one of my favorite hotels in Chicago. The location is perfect, the staff is wonderful and it's within walking distance from the Magnificent Mile and restaurants on Rush. The rooms are comfortable and it offers nice views.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 4 weeks ago
Bonjour angela816, Thank you for your amazing review! We are delighted to know that you enjoyed your Birthday Staycation with our amazing team, impeccable rooms, and perfect location! We look forward to welcoming you back again soon! Morgan Cohen Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$213 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
Is This Your Tripadvisor Listing?
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Claim Your ListingSOFITEL CHICAGO MAGNIFICENT MILE $143 ($̶5̶0̶1̶) - Updated 2023 Prices & Hotel Reviews - IL
Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.3 miles), Lookingglass Theatre Company (0.2 miles), and Richard H. Driehaus Museum (0.3 miles).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and RL.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.