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City Suites Hotel

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#112 of 186 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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City Suites Hotel
City Suites Hotel
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481 Reviews from our TripAdvisor Community

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Showing 464: English reviews
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Reviewed 4 days ago NEWvia mobile

Everyone was friendly. Room was nice. Location was great for what we wanted to do. Nice neighborhood. Heater made a noise when it kicked on for about a half hour but then got quiet. Overall it was a pleasant stay.

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Helpful?
Thank Shannon R
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review about City Suites Chicago. I apologize for the inconvenience that you might have experienced because of the heater. On the other side, we are happy that we were able to meet your expectation and your stay with us was pleasant. We strive for 5 star rating and an absolute best level of...

Saint Louis, Missouri
Reviewed 6 days ago NEW

Stayed there for just $80, parking just $25. Not far from DePaul. Small, but nice rooms. Clean! Great breakfast and snacks. Good coffee. We'll be staying there often if our daughter decides to go to DePaul.

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Helpful?
Thank kds724
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you so much for the kind words and five star review! It's great to hear that you we were able to accommodate your needs. DePaul is very close to us for sure. We look forward to welcoming you back to our property again in the near future!

Reviewed 1 week ago

We checked in with Basanta, he was delightful and made great conversation about our stye, We may have encouraged him to get a tattoo haha. The room was great and the location was ideal near the train and within walking distance of endless restaurants and shops. Everyone else who worked there was extremely nice and the continental breakfast was on...

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Helpful?
Thank Andrew G
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. You have summed up the amenities and the feature of the hotel. We always strive to produce the best level of service. We hope on your next visit to Chicago you will choose our property again and we promise you the same exceptional service. And there is a very high...

Reviewed 3 weeks ago

Had a nice stay in a very clean, albeit cozy (small but well appointed for a city property) room, with a nicely presented continental breakfast included next day. Staff was prompt when question arose, and were also polite. The TV signal could be stronger, it had some delays in channel changing and sometimes signal was lost, and beds could be...

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Helpful?
Thank Joseph S
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression in so many areas you mentioned above. I apologize for any inconvenience that you might have experience while being our guest. I have contacted our cable provided and we did the needed...

Minneapolis, Minnesota
Reviewed 3 weeks ago

I love this hotel. I like that it's old, I don’t care about the creaky floors. It’s very clean, comfortable, and convenient. Plenty pf room to stretch out. The teeny elevator holds 3 people, which is a riot. Mr. Basanta checked me in and checked me out; very hardworking, professional, great personality. He's great at his job and obviously enjoys...

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Helpful?
Thank Shoebacca16
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to provide feedback about your recent experience at City Suites Hotel Chicago. It is through feedback from valued guests such as yourself that we are able to improve ourselves and provide you with the highest degree of service. Also thank you for your great comment about me. I am delighted to see that we...

Reviewed January 16, 2017 via mobile

The water heater with heated water makes noise like a teapot with boiling water. This ruined my first night and the day after. The next night some other pipe noise (someone's morning shower?) woke me up too. I figured to turn the knob to turn off the heater and turn on the 3 fans in my room to help mask...

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Helpful?
Thank EDWARD S
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking your time to complete the survey. We apologize for any inconveniences that you may have encounter while being our guest. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We hope to see you sometime again, and get a chance to make up for...

New York City, New York
Reviewed January 12, 2017 via mobile

I have been staying at this hotel for many years now you can't beat the helpful staff or the location. The hotel has been renovated over the years but still retains the charm of an older boutique hotel.

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Helpful?
Thank TLVarney
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Also thank you for your loyalty. We really appreciate that. Our team is comprised of hard working individuals aspiring to leave an impression. We are just getting better by updating our room (yes again). We are really excited for our new fresh look and we...

Reviewed January 12, 2017

Visited Chicago for two nights in Dec to catch some concerts. This hotel was great. Staff are very professional and friendly. Rooms very clean and spacious. Didn't have the breakfast, but the coffee was great. Had a room facing the street, which was nice to look out and see what was going on, no problem with noise. Beds were comfty,...

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Helpful?
Thank Steve C
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest feedback. All the information that you have provided are true as well as humbling. We strive to produce the best level of service. We are delighted to see that you had such a great experience and we hope you are able to return to our property again in the future. Your comments are extremely important....

DC
Reviewed January 4, 2017

We had a room facing the street, and the flashing light from the restaurant across the street, the street noise, and the sounds of the el trains (three lines stop at the Belmont station about 30 yards away) were a slight inconvenience for the comfortable bed and convenient location. I think a room on the top floor facing east would...

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Helpful?
Thank JLDad
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest feedback. Our proximity to the train is liked by most of our guests. We do assign the room as per guest request and availability. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it....

Chicago, Illinois
Reviewed January 3, 2017 via mobile

Stayed here over the weekend with a few friends, decent hotel for the price. The location is great, walking distance to restaurants/bars. BLAZES wood fire pizza is right next door which is what attracted me to this hotel in the first place, definitely recommend grabbing a pizza from there! The room was decent, we reserved a double sweet for 4...

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Helpful?
Thank MichelleMurphy123
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. Foremost, I’d like to begin with something you should have received much soon, i.e, an apology. I apologize for any inconvenience that you might have encounter during your recent experience with us. Your candid feedback gave us an opportunity to further improve our services. We are going under the renovation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 West Belmont Ave., Chicago, IL 60657
Location: United States > Illinois > Chicago > Lakeview
Price Range: $100 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Family Hotel in Chicago
#81 Romantic Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from City Suites Hotel staff and other travelers.
11 questions
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Crown Point, Indiana
1 month ago
Maple Grove, Minnesota
Crown Point, Indiana
1 month ago
Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago

See all questions (11)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Next time I would ask for a room 'not on the train side,' but not a big deal either way.”
 of 5 bubbles Shoebacca16, 3 weeks ago | Read review
“Best view at the front of the building, probably quietest on the East side”
 of 5 bubbles JLDad, Jan 4, 2017 | Read review
“quiet floors and you can catch the train right around the corner.”
 of 5 bubbles mshell5, Jan 1, 2017 | Read review
“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
 of 5 bubbles 280carlw, Nov 27, 2016 | Read review
“Rooms on east side would be quieter.”
 of 5 bubbles trishalish, Nov 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question