230 N Michigan Ave, Chicago, IL 60601-5906
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What is Travelers’ Choice Best of the Best?
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#5 of 217 hotels in Chicago
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.6
2022 Travelers' Choice Best of the Best
Steeped in history, anchored in style. Set within the iconic 1929 Art Deco Carbide & Carbon Building in Chicago’s Loop neighborhood, Pendry Chicago is a modern-day luxury hotel that pays homage to both the past and the present with contemporary, comfortable interiors, signature culinary and cocktail concepts, and inspired gathering spaces throughout that embody the spirit of Chicago.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Billiards
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Patio
Walking tours
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.3 miles
63Attractionswithin 0.3 miles
Contact
230 N Michigan Ave, Chicago, IL 60601-5906
Getting there
Randolph/WabashChicago L4 min
State/LakeChicago L5 min
Rental CarsSee rental cars from $34/day
485Reviews1Q+A33Room tips
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Friendly, excellent location and very comfortable. All staff was very approachable and made our stay memorable. The rooms are comfortable and the WiFi is very good and easy to access. The rooftop makes for a memorable experience too.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
That the Pendry is luxurious is obvious from the moment one enters the interior of this exquisite landmark building. The rooms, views, furnishings ... luxurious indeed. It, however, is the Pendry staff that makes staying here wonderful. The door and bell staff are the most gracious, kind, and helpful we have ever experienced. The reception, room service, and food staff were attentive, responsive, and friendly. All in all our stay was quite enjoyable.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded Jun 1, 2021
Hello Steven M! Thank you for taking the time to share your experience at Pendry Chicago. We are so glad you chose our newly opened hotel for your stay in Chicago. We will pass your kind words over to our associates. We look forward to welcoming you again soon. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone on staff went out of their way to make sure everything I ordered arrived very fast. Everyone was kind and warm. I loved the in room espresso maker. I loved having enough glasses and waters always stocked. My room was big and got cold as it was freezing in Chicago and the room would not heat up enough so it was a little chillier than is comfortable but I’d return over and over to this hotel. From my window, a lovely view.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 2 days ago
Hello sasadsea4! Thank you for taking the time to share your experience at Pendry Chicago and for your feedback about the room temperature. It only helps us to improve, and I'm glad to hear you were still able to enjoy your stay and the Vittoria in-room espresso machine! We appreciate you choosing us and look forward to welcoming you back time and time again. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was absolutely wonderful. First, we arrived very early for our reservation, (like 10 o’clock in the morning). Joel found us a room, and not just any room but a room that fit exactly the room that we had ordered. I felt like he went above and beyond to make sure everything it was ready. The second staff member that really deserves a shout out at this hotel is Anis!! He was our server in the hotel bar after we had dinner. His attention to detail, and making sure that everything we ordered was absolutely up to par was perfectly executed! In fact, his attention to detail was so exquisite that we went into the bar a second night. This is the kind of service you really want at a hotel of this caliber!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 1 week ago
Hi susanmcp58! Thank you for taking the time to share your review of Pendry Chicago. I'm delighted to hear you enjoyed your stay with us and had a chance to experience Bar Pendry. Thank you for your compliments about our service and for highlighting the wonderful Joel and Anis, I will make sure to pass along your kind words. We appreciate you choosing us and hope to welcome you back soon. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay frequently at The Pendry Chicago. Rooms are large, comfortable and spotlessly clean. The staff is excellent from the front desk to housekeeping to the bartenders. The attached restaurant, Venteux, is fast becoming one of my favorites in Chicago. Truly one of the finest hotels in Chicago!
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Date of stay: January 2023Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: Higher floors tend to be quieter as are the rooms that do not face Michigan Ave. but the noise...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 1 week ago
Hello pdjcfo! Thank you for sharing such a kind review of Pendry Chicago, I'm delighted to hear you stay with us frequently! I will be sure to pass along your compliments to our entire team. I am glad to hear you've had the chance to enjoy dining at Venteux as well. We appreciate you choosing us and look forward to welcoming you back next time. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited this hotel for a long weekend celebrating our anniversary. The location was perfect, the staff exceptional and we were even surprised with champagne and macaroons. We could walk to Millennium Park, Navy Pier and Millennium station. All the staff were professional and accommodating. Great value !
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 2 weeks ago
Hi Leah_F3372! Thank for choosing to celebrate your special occasion with Pendry Chicago and sharing your review. I'm delighted to hear you enjoyed your stay with us and found our location convenient for exploring the city. Happy Anniversary, we hope to welcome you back to Chicago soon! Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb hotel in a great location of Chicago. Historic art-deco bldg with great service. Room was well setup, bed very comfy. Rooftop bar was an added bonus with spectacular views of downtown Chicago. I plan to return soon.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 2 weeks ago
Hello mkaderabek13! Thank you for taking the time to share your review of Pendry Chicago. I am so glad to hear you enjoyed your stay with us and had a chance to experience the views from Château Carbide! We appreciate you choosing us, and hope to welcome you back the next time your travels bring you to Chicago. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location! Beautiful lobby in historic building. Room was quiet, bed and bedding was wonderful. All my interactions with staff were positive, from the front desk to housekeeping to the bar, which I visited for the complementary drink at check-in. Very happy with my first Pendry stay. I look forward to returning!
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 2 weeks ago
Hi helgA2010! Thank you for taking the time to share your review of Pendry Chicago. I am delighted to hear you enjoyed your stay with us and tried our secret welcome drink! We appreciate you choosing us and look forward to welcoming you back next time. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed my stay at the Pendry. Very central location. Easily accessible to all you could want. Lovely room, albeit a bit small for my taste, with excellent touches. Beautiful marble table in the room, with comfortable seating. Carpet is wool or wool blend which is unheard of in hotels these days. Comfortable bed, and the view from my room allowed for a glimpse of the lake. Room service was daily and excellent. Gym was good and uncrowded. There is easy access to the airport at the Washington Station on the blue line. It costs only a few dollars to get there if you don't mind public transportation. Gage restaurant is close by and worth a visit. All Chicago theaters including the Joffrey and Lyric are close by. Building in remarkable for it's Art Deco architecture. Overall quite nice. Definitely 4.5 stars. Enjoy.…
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 2 weeks ago
Hello Michael! Thank you for taking the time to share your review of Pendry Chicago. I'm so glad to hear you enjoyed your stay with us and your guestrooms touches and had a chance to try our in-room dining service. We appreciate you choosing us, and hope to welcome you back the next time your travels bring you to Chicago. Cheers, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to start?! No heat in room upon arrival, they couldnt fix it, moved to a lesser quality room, room service that arrived late when complimentary wine was sent, no opener provided, door wouldnt lock, took door lock apart, closet door and furniture is disrepair. With all the above occurring in 24hrs , very frustrating and disappointing. The staff were nice, polite and professional. There is simply al ack of efficiency and you dont get what you pay for. Chris in bell services was great. I was provided a 2 night refund for 1 of the 2 rooms i booked with family but am still waiting almost 1 month later to receive that refund facilitated by Pendry.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephen Blackford, General Manager at Pendry Chicago
Responded 3 weeks ago
Hello Scenic793987. Thank you for sharing your review of Pendry Chicago. I'm disappointed to hear that your stay did not meet your expectations and assure you that this is not to our standards. A member of our team has reached out to you to further assist with your refund and concerns. We hope to welcome you back in the future to restore your trust in Pendry Chicago. Best regards, Stephen Blackford General Manager, Pendry Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$199 - $357 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
364
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Claim Your ListingPENDRY CHICAGO $149 ($̶2̶9̶3̶) - Updated 2023 Prices & Hotel Reviews - IL
Frequently Asked Questions about Pendry Chicago
Which popular attractions are close to Pendry Chicago?
Nearby attractions include Millennium Park (0.3 miles), Cloud Gate (0.3 miles), and Drunk Shakespeare (0.2 miles).
What are some of the property amenities at Pendry Chicago?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pendry Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pendry Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pendry Chicago?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Pendry Chicago?
Conveniently located restaurants include The Purple Pig, Wildberry Pancakes and Cafe, and Bongiorno's Italian Deli and Pizzeria.
Are there opportunities to exercise at Pendry Chicago?
Yes, guests have access to a fitness center during their stay.
Is Pendry Chicago located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are pets allowed at Pendry Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pendry Chicago offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Are there any historical sites close to Pendry Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (0.7 miles), and Macy's on State Street (0.3 miles).