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W Chicago Lakeshore

Booking.com$399*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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W Chicago Lakeshore
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for W Chicago Lakeshore
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Showing 1,317: English reviews
Great Malvern, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here for a conference with husband. We have been to W's in Verbier and Barcelona which are stunning hotels. This sadly isn't! It caters for the younger crowd who like to party into the night at the hotel bar lounge. Thumping music goes on very late. The gym is dark and the equipment isn't varied. The outdoor area is...

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Helpful?
Thank jennifer h
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Jennifer h. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. I am sorry to know that W is not for you. Thanks again as guest feedback helps us to improve what we do each day. Warm regards, Sonia Villagomez W Experience Manager

Portage
Reviewed 1 week ago via mobile

The location is perfect, the price is just right! Room was clean and decor was modern. Staff was friendly and knowledgeable which us helpful for out of town guests unfamiliar with the location. Great spot in walking distance to many sights, great food, affordable transportation, and fun night life! Eat at Big Al's Italian Beef and check out the Underground...

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Helpful?
Thank Lori H
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Lori H. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are honored to be your New Favorite Spot being that we aim for the highest in product and service! We take compliments very seriously. Thank you again for choosing us and for the recommendation. We absolutely look forward to having...

Greenville, South Carolina
Reviewed 1 week ago

On last weekend my parents,1 year old son and I had the pleasure of staying at the W Chicago Lakeshore location. Our stay was beyond awesome! Being from the South hospitality is something we take very serious, although we were in the mid-west the "southern hospitality" was still there. One employee in particular name Rory was super friendly and helpful....

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Helpful?
Thank shaylynwoods
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello shaylynwoods. Thank you for sharing your feedback on your recent stay a W Chicago Lakeshore. I am delighted to know we exceeded your expectations and Rory stood out during your stay -agreed, he is super friendly and fantastic with our guests! We're very lucky to have him on our team. We sincerely value your loyal to W Chicago Lakeshore...

Reviewed 1 week ago

Stayed at the W on 4th of July weekend. Chose this hotel because of its location to Navy Pier, as we had plans for the 4th on the pier. Check-in was fine, not overly friendly, the lobby was extremely noisy and crowded. Room was fine, we didn't pay the premium price for a lake view room. Elevators extremely slow. Our...

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Helpful?
Thank JCB3659
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello JCB3659. Thank you for your detailed feedback. I was sorry to hear of the service challenges and inconsistencies in your room. I would like an opportunity to make amends and restore your faith. Please contact me direct at sonia.villagomez@whotels.com. Sincerely, Sonia Villagomez W Experience Manager

Texas
Reviewed 1 week ago

2 week stay for work, at this time - No SPG Status. Location is great. Close to the lake, south of Michigan. Quiet and away from the Michigan hustle, but still pretty convenience with great views of the lake. Had an issue with the room (ants). Customer service rep made several promises but were really slow and seemed to forget...

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Helpful?
Thank justvisiting101
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello justvisiting101. I am extremely disappointed to learn of your recent stay with us. I welcome an opportunity to connect with you at sonia.villagomez@whotels.com, please accept our most sincere apologies. We take complaints seriously and value your feedback. Please contact me at your earliest convenience in hopes of making amends. Sincerely, Sonia Villagomez W Experience Manager

Reviewed 1 week ago

After a horrific experience with an Airbnb rental gone wrong, myself and 5 friends found ourselves without a place to stay in Chicago at 10pm. I have stayed with W Lakeshore in the past and had an amazing experience, so I decided to book rooms last minute for the hotel. When we showed up at the Welcome Desk, I explained...

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Helpful?
Thank Holly C
Toronto, Canada
Reviewed 1 week ago

First time in Chicago and stayed in W Lakeshore for conference. I was looking for food and getting around the area. Quincy and Victor were very helpful in taking their time to ask about my food preferences, things I like to see, and made some very good recommendations. That was great, but what made my experience memorable was their friendliness,...

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Helpful?
Thank brianlaw1828
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello brianlaw1828. Thank you kindly for sharing your feedback on your recent stay with us at W Chicago Lakeshore. I am delighted to read of your memorable experience with us and Quincy and Mr. Victor Security Officer personalized your stay. We are very lucky to have them on our team! We sincerely value guest loyalty and building relationships. Please come...

Saint Louis, Missouri
Reviewed 1 week ago

Me and my wife stayed here for our 10th anniversary and had an amazing stay...Our concierges Ramon Gomez went above and beyond to make our trip a very memorable one..First he upgraded our room to the best room in the hotel with amazing panoramic views of lake Michigan .We arrived to the room welcomed by a chilled bottle of wine...

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Helpful?
Thank jfloydbrown
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello jfloydbrown. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you and your Bride chose to celebrate your 10th Anniversary with us! Thank you for mentioning Ramon, sounds as though he truly helped elevate your experience -we are very lucky to have him on our team. We sincerely value...

Los Angeles, California
Reviewed 1 week ago via mobile

I recently visited Chicago for a business trip. I am a loyal SPG member and have to say I have never felt so special as I did at the Lakeshore W. Every aspect of my experience was above and beyond any expectation I had. I received an email before my stay asking how it could be made more special I...

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Helpful?
Thank Courtney R
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Courtney R. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are delighted you had a wonderful stay and Barbara W Insider helped elevate your stay with personalized delights! We sincerely value your loyalty to SPG and W Chicago Lakeshore. Please visit anytime. Cheers, Sonia Villagomez W Experience Manger

Reviewed 1 week ago via mobile

I had high expectations for the W but it turns out its an average hotel, aside from the Bliss toiletries!!! The rooms are decorated w the basic line of the W brand. The lobby and bar are Ok nothing great. The service is very good and attentive. The lake views are great but the location a bit away from the...

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Helpful?
Thank SilverBond
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Silverbond. Thank you for your feedback. Although we are glad our service was great I'm sorry to read that you will not be returning. Thanks again as guest feedback helps us to improve what we do every day. Sincerely, Sonia Villagomez W Experience Manager

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06/11/2017 06/12/2017
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611-3017
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $185 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#56 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from W Chicago Lakeshore staff and other travelers.
31 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lake view room was nice!”
jpowell209, 3 days ago | Read review
“I had a room with a fantastic view of the lake and Navy Pier. If you have the ability to request this, I definitely would recommend it.”
870angelaa, 5 days ago | Read review
“Be ready to pay a premium price for lake view rooms”
JCB3659, 1 week ago | Read review
“Pay extra for the lake view. You will not regret it!”
PriyamGopani, 1 week ago | Read review
“Make sure that you have a room facing the lake!”
  • Day time view of the Navy Pier!
  • Nighttime view of the Navy Pier
ChelaTravels, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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