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Thank you to Taylor at the front desk.
A fantastic focus on providing excellent customer service.
We all appreciate your positive attitude and help you have provided! We look forward to returning to the W hotel and working with you in the future.
First trip to Chicago and the W Hotel was a perfect choice.
My travel companion and I arrived early in the morning and staff did everything possible to get us settled in our rooms as quickly as possible. We were also given a friendly upgrade...More
4 Thank Travelr101
Response from Sonia V, Manager at W Chicago - LakeshoreResponded January 13, 2018
Thank you for sharing your feedback on your recent visit to W Chicago - Lakeshore. We are thrilled you had a wonderful escape and our team helped with an early check in ...and an upgrade to Lake View! While we aim for the...More
This hotel has amazing service from the very personal and passion greeting by Tara at the front desk to an amazing bar staff led by Brody. We have come to this hotel for many years and one of the main reason we return is for...More
Hotel - Clean, trendy, modern & large. The valet entrance had no one to greet us at 10 pm, which was frustrating because I worked in NYC for over a decade, travel for a living and was treated better elsewhere. We were exhausted after a...More
W is a great hotel!! Beautiful room, amazing view and perfect location. Those are the 3 keys in choosing any hotel I believe. But what makes a hotel really special is the excellent service and friendly faces. That’s why Taylor at the front desk made...More
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as
the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
We look forward to welcoming you to W Chicago Lakeshore. We are located in a prime area of downtown Chicago, minutes from Navy Pier, Michigan Avenue and close proximity to many nightlife options near River... More
We look forward to welcoming you to W Chicago Lakeshore. We are located in a prime area of downtown Chicago, minutes from Navy Pier, Michigan Avenue and close proximity to many nightlife options near River North, Old Towne and Rush at Division!
Feel free to call us directly 312.943.9200 we will gladly assist you with any fine details for your first time in Chicago!
Cheers and happy anniversary,
W Experience Manager