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W Chicago Lakeshore

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644 N Lake Shore Dr, Chicago, IL 60611
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W Chicago Lakeshore
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728 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It was a very nice hotel had good time down at music area very melo front desk help was exceptional manager on duty was very helpful and kind rooms are gorgeous will recommend to anyone who wants to be close lakefront in summers

Helpful?
Thank rich s
Gold Coast, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Without a doubt my most favorite for staycations and recommendation for friends visiting Chicago. The rooms have been renovated and are super chic. The bar, lobby and dining areas are loaded with history about Chicago in a sleek and W like hip feel you'd expect from this international and fun loving brand. Would highly recommend!

Helpful?
Thank JRDISME
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello JRDISME. Thanks for taking the time to complete a review on your recent stay with us. We are thrilled you liked our new look and found W Lakeshore to be a Classy and Chic hotel! We sincerely value your loyalty and look forward to having you back for your next staycation or otherwise! Sincerely, Sonia Villagomez More 

Denver, Colorado
1 review
3 of 5 stars Reviewed 1 week ago

As soon as we arrived, there were people out there to greet us. Great first impression. Even when I went out for food and came back at 2 in the morning there was a nice doorman who made sure all of my needs were met! Besides that, the trip was not so amazing. My family and I were waiting for... More 

Helpful?
Thank laurie796
Northbrook, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We had a social event a the hotel and everyone was servicing us with such excellent and attentive customer service. From the pre planning, tasting to the day of the event from valet to banquets every thing went flawless. The staff went out of their way to make everything look at taste great! I would highly recommend this hotel for... More 

Helpful?
Thank mglink2016
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about my stay at this location. I flew in for a job interview. The staff was efficient is getting me checked-in and reminded me of all of the amenities available to me during my brief stay. Whenever I walked past the desk, someone was there to say, "hello." The room was fantastic and smelled so good--none... More 

Helpful?
1 Thank Lisa E
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Good day Lisa E. Thank you for your time in sharing feedback on your W Lakeshore experience. We are thrilled that your guest room was fantastic and you found our staff to be friendly & attentive. Thank you for choosing to escape with us, we look forward to your return every time your travels bring you to Chicago! Cheers, Sonia... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We threw a party for about 150 a the W Lakeshore last weekend. It was a wonderful and seamless experience. The staff was so accommodating and friendly. Brittney Carter was so easy to work with and responsive. The food was out of this world, both for the dinner as well as the brunch the next day. The catering chef was... More 

Helpful?
Thank karen P
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Karen p. Thank you for taking the time to share your feedback on your recent experience at W Chicago Lakeshore Hotel. We are thrilled that you had a wonderful and seamless experience having your big event with us! We take pride in our service and listen to our clients in order to create remarkable experiences. We are extremely lucky... More 

Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved this hotel! The rooms were clean and updated, plus the staff were very friendly. The views of the lake were awesome and this was a great location - we were able to walk everywhere. Only downside was that it cost about $20 for a beer in the lobby.

Helpful?
Thank Tari E
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Good day Tari E. Thank you for sharing your feedback on your recent experience with us at W Chicago Lakeshore Hotel. We strive to provide a premier level of service...it's fantastic that you loved our hotel overall cleanliness, friendly staff and location! Thanks again Tari E., we look forward to your return each time your travels bring you to Chicago.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean, and staff was very pleasant to deal with. Wonderful location with lake views. I would recommend this hotel to anyone who asks. This hotel was within walking distance to many bars and restaurants.

Helpful?
Thank Kayleigh F
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Good day Kayleigh F. Thank you for taking the time to share your experience at W Chicago Lakeshore Hotel. We are thrilled you had a wonderful stay as we strive to provide a premier level of guest customer service. Thanks again, we sincerely value your loyalty to W Chicago Lakeshore look forward to having you back soon. Warm regards, Sonia... More 

Elgin, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I came here for an overnight stay with my wife and in-laws. I booked the room through priceline and immediately ran into troubles trying to speak with the hotel staff to ensure that I would have separate beds in the room. I called customer service and the woman that I spoke with was extremely dismissive and unhelpful. She said nothing... More 

Helpful?
Thank Donk730
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Donk730. I am extremely disappointed to learn of your experience. I can assure you this is not the norm and welcome an opportunity to connect with you, please accept my most sincere apologies. Please contact me direct at your earliest convenience as I would like an opportunity to connect with you and hopefully make amends. My email address is... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay was more than expected . Beautiful view, frozen over lake and all. Hanna the front desk receptionist was excellent, very nice and welcoming. I recommend the higher floor ( 30 ) close to the elevator ... The bar area was nice and open. We had regular check out at noon , next time we'll do late check out.... More 

Helpful?
Thank luvbug22
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Luvbug22. Thank you for taking the time to complete a review on your W Lakeshore experience. It's fantastic that you had a great getaway with us at W Chicago Lakeshore! Thanks for mentioning Hanna, she is excellent -we are very lucky to have her on our Welcome team! We look forward to your next visit. Feel free to call... More 

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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