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The Peninsula Chicago

1,954 reviews
#5 of 206 Hotels in Chicago
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108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
1 (312) 313-6194
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$486
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Free cancellation until 05/04/20
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$486
$399
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SAVE $87
Free cancellation until 05/04/20
Reserve now, pay at stay
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About

5.0
Excellent
1,954 reviews
#5 of 206 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening, and most recently in 2018. It is our pleasure to announce that The Peninsula Chicago has been named the #1 hotel in Chicago and the #2 hotel in the USA in 2018 by U.S. News and World Report. In 2017, The Peninsula Chicago was honored to be recognized by Travel + Leisure in their 'Travel + Leisure World's Best Awards' as the Best Hotel in Chicago.
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Room & Suite (558)558
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
261Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
Contact
108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
Getting there
Midway Airport10 miSee all flights
ChicagoChicago L4 min
GrandChicago L7 min
Nearby restaurants
Do-Rite Donuts & Chicken
224 reviews
5 minAmerican
The Capital Grille
1,059 reviews
5 minAmerican
Wildberry Pancakes and Cafe
282 reviews
4 minAmerican
Steak 48
394 reviews
5 minAmerican
See all nearby restaurants
Nearby attractions
The Magnificent Mile
15,621 reviews
2 minNeighbourhoods
The Escape Game Chicago
2,566 reviews
5 minGame & Entertainment Centres
Adagio Teas
298 reviews
6 minSpeciality & Gift Shops
EscapeHouse Chicago
691 reviews
4 minEscape Games
See all nearby attractions
Neighborhood
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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1,954Reviews17Q+A100Room tips

Reviews

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Popular mentions
First class hotel, great service
We were here over Thanksgiving, and it was the first Peninsula that we stayed. We were blown away by how nice it was and how good the service was. Rooms were very pretty. Location is great. I would definitely come back.
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Date of stay: November 2019
Value
Cleanliness
Service
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 1 week ago
Dear Frank M, Thank you for visiting The Peninsula Chicago and for sharing your kind review. We are absolutely thrilled to hear that you were impressed with the service as well as the rooms. We look forward to welcoming you back. Warm regards, Max Schroeder Hotel Manager
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+1
Hotel's Favorite
Excellent service staff
Excellent service staff for 6 stars hotel. Love all new decoration of main lobby, and room. Must see and check point for hangout at rooftop with 360 building view. All good for breakfast with a signature peninsula egg menu .
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Date of stay: April 2019Trip type: Traveled on business
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. We also appreciate your comments on the décor and cuisine. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We all look forward to welcoming you back again soon. Warm regards, Max Schroeder Hotel Manager
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Outstanding
Upon late arrival, we were pleasantly surprised by the friendly staff and the architecture of the building. Our rooms were quite large and pleasant to stay in. The entire facility was pristine. Very clean. The only downside being the pool which was also filled with kids. My family couldn’t go down there because of them.
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Date of stay: July 2019Trip type: Traveled with family
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 2 weeks ago
Dear theguyfromthatonebar, Thank you for choosing The Peninsula Chicago and for posting your review. We are pleased to hear that the team made your feel welcomed and that you enjoyed your stay with us. I will be sure to pass on your note to the team. We look forward to serving you again soon. Best regards, Max Schroeder Hotel Manager
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Not okay
We were asked "are you sure your staying with us?" When we pulled in in a mini van . I guess when you go to that hotel they only treat you good when you drive a fancy car . Everyone is very rude and make you feel extremely unwelcomed . We paid alot of money for a view of some construction and bad service . The ritz carlton across the street is way better . Also , if you like your privacy dont go here they open your door and peep their head in if you dont open when they knock . The room is okay but not worth it at all doesnt even have a balcony .
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Date of stay: February 2020Trip type: Traveled as a couple
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear jessicamX753ZY, Thank you for choosing The Peninsula Chicago and for taking the time to share your review. I want to extend my most sincere apologies for the lack of a warm welcome by our staff member that you encountered upon arrival. Our goal is to have all guests feel welcome and provide the best possible service, but in this instance we fell short and we will be sure to address this occurrence with our staff. I would appreciate the opportunity to hear more about your stay. Should you be willing to discuss this further, I hope you will contact me directly at (312) 573-6520 or via e-mail at MaxSchroeder@peninsula.com. I look forward hearing from you. Regards, Max Schroeder Hotel Manager
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Fabulous hotel in a great location
We loved the lobby and amenities. The spa area is incredible and the rooms are well appointed. It is well positioned for walking just about anywhere. The service in the hotel restaurant was our only minor complaint.
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Date of stay: December 2019Trip type: Traveled as a couple
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear lisatC7221XN, Thank you for visiting The Peninsula Chicago and for sharing your review. We are glad to hear that you enjoyed our offerings, The Spa and rooms. We also regret to learn of the lapse of service you experienced at The Lobby and we appreciate you bringing this to our attention. We will be sure to review with the team. We look forward to welcoming you back again soon. Regards, Max Schroeder Hotel Manager
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PRICE RANGE
$449 - $910 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
339
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Frequently Asked Questions about The Peninsula Chicago
Which popular attractions are close to The Peninsula Chicago?
Nearby attractions include The Magnificent Mile (0.10 miles), The Escape Game Chicago (0.2 miles), and Adagio Teas (0.3 miles).
See all nearby attractions.
What are some of the property amenities at The Peninsula Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
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Which room amenities are available at The Peninsula Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at The Peninsula Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
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Is parking available at The Peninsula Chicago?
Yes, parking is available to guests.
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What are some restaurants close to The Peninsula Chicago?
Conveniently located restaurants include Do-Rite Donuts & Chicken, The Capital Grille, and Wildberry Pancakes and Cafe.
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Are there opportunities to exercise at The Peninsula Chicago?
Yes, guests have access to an indoor pool and a fitness center during their stay.
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Are any cleaning services offered at The Peninsula Chicago?
Yes, dry cleaning and laundry service are offered to guests.
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Are pets allowed at The Peninsula Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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Does The Peninsula Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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Are there any historical sites close to The Peninsula Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles).
See all nearby attractions.
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