108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
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About
#16 of 217 hotels in Chicago
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening, and most recently in 2018. It is our pleasure to announce that The Peninsula Chicago has been named the #1 hotel in Chicago and the #2 hotel in the USA in 2018 by U.S. News and World Report. In 2017, The Peninsula Chicago was honored to be recognized by Travel + Leisure in their 'Travel + Leisure World's Best Awards' as the Best Hotel in Chicago.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
228Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
Contact
108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
Getting there
ChicagoChicago L4 min
GrandChicago L7 min
Rental CarsSee rental cars from $34/day
2068Reviews22Q+A100Room tips
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We decided to stay at the Peninsula as a mid-winter staycation. It was so glorious to be here, it is difficult to explain. It was seriously the best hotel experience I have ever had anywhere. Period. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. Outstanding electronics in the room - you can work comfortably in it. Great connectivity. Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. We can’t wait to have dinner at their Shanghai Terrace - rated one of Chicago’s best for Asian cuisine. STAFF. The best part of staying at the Peninsula is definitely the staff. We felt that every person we interacted with was caring, helpful, smart and genuine. Morgan and Gary at the Concierge desk had a way of suggesting out-of-the-way places that were unique, even to us, a couple who had worked downtown throughout our careers. Floyd and Edgar were terrific, taking us places in the hotel town car. Not only was it a convenient way to get around, especially in rainy cold weather, but they were so friendly I hate to leave. Seriously. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. What other staff at a hotel would go that far to accommodate guests? We’re so impressed by the Peninsula that we’ve decided to return again in a few months! And we will absolutely stay at Peninsula hotels elsewhere in our travels.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 2 weeks ago
Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Thank you for choosing to stay with us and for sharing your feedback! We also appreciate your compliments of our staff. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. We look forward to welcoming you back again in a few months. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
This is truly one of the best hotels in which I have stayed. The service was friendly and unobtrusive. The Magnificent Mile suite has wonderful views and was a very nice size for 3 of us. Every attention to detail was made. All the business supplies, including a personal printer and fax machine was included. Large TVs and various lighting all controlled by IPad-like product. The large soaking tub even had a TV to watch and music could be played in the speakers in the bathroom. Felt safe. We ate breakfast in the hotel lobby. They had the same offerings every day. And we ate at Shanghai Terrace and that was very good. This was such a luxurious stay. We hope to return in December.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Jul 5, 2022
Dear Jennifer P, We are humbled to read your review of The Peninsula Chicago! Thank you very much for choosing to stay with us and for your kind words. We are pleased that you enjoyed the service provided by our staff, the amenities in the suite, and the cuisine at the hotel. We look forward to welcoming you back for another stay. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tùng Đ wrote a review Jan 2023
The Penisula Hotel is very great. When I asked a question, they answered very fast and politely, so I was satisfied and I think the service of this hotel was very good. I vote five stars and highly recommend this hotel.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 2 weeks ago
Dear Tùng Đ, Thank you for your kind recommendation of The Peninsula Chicago! We are pleased that you enjoyed your stay with us, including the service provided by our staff. We hope to have the pleasure of welcoming you back again soon. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. I called ahead to ensure they had skates his size, and they said yes. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. When I looked at the vehicle, there is now thousands of dollars of damage into the car. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. I'd highly recommend to not valet here if you truly care about your vehicle - because the Peninsula does not. We were staying at the Ritz where there is way better customer service. …
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 4 weeks ago
Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. We apologize once again for any inconvenience. Please do not hesitate to contact us directly should you need any further assistance. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here before Christmas and although the hotel is beautiful, we were disappointed. A big reason we chose to stay here was to enjoy the ice skating rink and it was closed pretty much the entire week; no reason given. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. That didn’t happen. It’s frustrating when a hotel advertises something and then doesn’t offer it, especially the week leading up to Christmas.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Dec 28, 2022
Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. You may reach me at VinceReyes@peninsula.com. I look forward to speaking with you. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had high expectations for this hotel, and was not disappointed. The large room was comfortable and quiet, with every detail thoughtful and perfectly executed. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. The spa is a bit small — I advise booking a few weeks in advance of stay. The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Dec 16, 2022
Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. Thank you very much for choosing to stay with us. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. We hope to have the pleasure of welcoming you back in the future. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a pleasure to stay at a pricey hotel that absolutely justifies its cost. Such a rarity is the Peninsula Chicago. My wife and I booked it on the recommendation of friends and found that the experience lived up to their glowing report. Located on Michigan Avenue in the Gold Coast/Streeterville area of down town, it is convenient to shopping, dining, culture and entertainment. The building is imposing and perfectly maintained, our room comfortable and spacious with a fine city view. For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. A treat in every aspect.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Nov 15, 2022
Dear BBonnet, Thank you very much for taking the time to share your review with us. We are truly humbled by your feedback about The Peninsula Chicago. Your kind compliments of our staff will certainly be shared among the team. We are pleased that you and your wife enjoyed your stay, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never posted a review before but I must rave about the service at my recent stay at the Peninsula hotel in Chicago. The staff was amazing. When I mentioned we were celebrating my daughter's 21st birthday then sent up a bottle of champagne, cake and chocolates. The concierge was beyond helpful with booking last minute reservations and tours. Everyone had a smile and simply could not do enough for us. Plus the beds and pillows and quilts were so so comfy! Also beautiful gym and spa. I look forward to visiting again!
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Date of stay: October 2022
Value
Location
Service
Room Tip: parking is pricey
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Nov 1, 2022
Dear Joanne S, We are humbled by your kind review of The Peninsula Chicago! Happy belated birthday to your daughter. We are delighted to read that our staff made a memorable impression during your stay with us. We will certainly share your compliments with our team. Thank you again! We hope to have the pleasure of welcoming you back in the future. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful suite where you really get what you pay for. Space, quality, class, all there for the $$$$. Any time we needed something, they met and exceeded. However, being high up in the middle of Chicago, there was noise from sirens/ambulances and police cars constantly, all night, practically non-stop, I am NOT exaggerating. Add to that the show boating hot rod or motorcycle cruising Michigan Ave, it makes for a noisy night Friday/Saturday night. The other nights were less noisy. NOT within the hotel's control at all, but the only reason for 4 rather than 5 bubbles on experience. This hotel is a 5 star class all the way. The gym on the 20th floor is one of the best I've seen in a hotel. Well equipped, clean, and working machines! Thank you for a really nice stay.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Oct 6, 2022
Dear Aridon99, Thank you for taking the time to share your review of The Peninsula Chicago. We are delighted to read that you enjoyed your stay overall, including the suite and the fitness center. However, we are sorry to read that there was outdoor noise that was a disturbance to you during your stay. Despite this, we hope you will consider a stay with us again when your travels bring you back to Chicago. Warm regards, Maria Razumich Zec Regional Vice President and Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had stayed here many times. First after a long weekend for Labor Day. Then for some birthdays, special occasions, and New Years. But a few weeks ago got married here. It was AMAZING. Our friends and family raved at how amazing the service, food, hotel, and just overall experience was. This is one of the nicest hotels in the WORLD. In fact it was my boss who has traveled the world that told me this was one of the best he has ever been to. So on that faithful day many ears ago I brought my then girlfriend there for a long weekend (to try and impress her of course). Who knew that 4 years later we would be getting married there. I highly recommend this hotel if you are coming to Chicago or if you want to celebrate your big day. Jennifer from the Peninsula will make sure it's an amazing and unforgettable day.…
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Sep 19, 2022
Dear mjk6479, Thank you for sharing this wonderful review with us! We are very honored that you chose to host your wedding at The Peninsula Chicago. We are delighted to read that you have made many special memories at the hotel over the past few years. Thank you for your kind feedback about Jennifer as well; we will certainly share this with her. We hope to have the pleasure of welcoming you back in the future! Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$508 - $734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
339
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Claim Your ListingTHE PENINSULA CHICAGO - Updated 2023 Prices & Hotel Reviews (IL)
Frequently Asked Questions about The Peninsula Chicago
Which popular attractions are close to The Peninsula Chicago?
Nearby attractions include The Magnificent Mile (0.09 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at The Peninsula Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula Chicago?
Yes, valet parking is available to guests.
What are some restaurants close to The Peninsula Chicago?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab.
Are there opportunities to exercise at The Peninsula Chicago?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Peninsula Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Peninsula Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Peninsula Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Peninsula Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles).