The Peninsula Chicago (IL) - 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa

About the property

Wheelchair access
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )

Food & drink at the hotel

The Lobby at the Peninsula Hotel

256 reviews

Cuisines: American

Chocolate Bar at The Peninsula

16 reviews

Things to do

Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub

Room types

Suites
Non-Smoking Rooms
Family Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi

Services

Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Babysitting

Official Description (provided by the hotel)

Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more

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Additional Information about The Peninsula Chicago

Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645

Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side

Price Range: $375 - $1,239 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — The Peninsula Chicago 5*

Number of rooms: 339

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, Odigeo and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Peninsula Chicago Hotel Chicago; Peninsula Chicago; Chicago Peninsula

Hotel Style:

#2 Luxury Hotel in Chicago

#2 Spa Hotel in Chicago

#3 Family Hotel in Chicago

#3 Business Hotel in Chicago

#4 Romantic Hotel in Chicago

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misshillyll

Modesto, California

Level

Contributor

3 reviews

3 hotel reviews

2 helpful votes

“Excellent stay - So Far!”

Reviewed 3 days ago NEW via mobile

We've checked into The Peninsula today & have had excellent service thus far. The young lady at the front desk who helped check us in was kind enough to upgrade our room because we wanted two queen beds instead of one since we had changes to our reservation. They've been more than accommodating on scheduling dinner reservations and blow outs.... More

Helpful?

Thank misshillyll

Gina G

4 reviews

1 helpful vote

“Luxury at its best”

This hotel is a world class luxury property. It offers fine amenities for those with the most discerning taste. If you are looking for a luxurious retreat, this hotel will not disappoint. My favorite home away from home when I travel to Chicago. And the property has been remodeled recently. Absolutely stunning.

Thank Gina G

ThereseHerlihy

11 reviews

5 hotel reviews

4 helpful votes

“Luxury in the heart of the city”

Reviewed 6 days ago NEW

Really enjoyed my stay here. The service was amazing with super friendly and helpful staff. Gorgeous bedrooms which were very spacious and comfortable. If you leave anything out with a cable eg hair tongs or laptop you come back to the cord wrapped up in a silver ribbon! Lovely pool and small cabana area outside. Well equipped gym with lots... More

Thank ThereseHerlihy

mackpack2016

Glasgow, United Kingdom

5 reviews

“True 5* Experience”

Reviewed 1 week ago

This was our first time visiting Chicago (which is now one of my favourite cities!) and were fortunate enough to stay in The Peninsula Hotel - we were on a multi destination trip had stayed in a 5* hotels in Las Vegas and subsequently Boston, neither of which came anywhere close to the standard, service, hospitality and general "quality" of... More

2 Thank mackpack2016

A H

New York City, New York

19 reviews

6 hotel reviews

12 helpful votes

“Exceptional service every time”

If you are fortunate enough to stay at The Peninsula, I can almost guarantee that you will be delighted. The service is outstanding. Everyone makes an effort to welcome guests. Yes, the facility is lovely and clean. Yes, the space is well designed and inviting. Yes, the service in the restaurant is exceptional and the food is very good. Yes,... More

Thank A H

A H has 2 more reviews of The Peninsula Chicago

“Phenomenal service but it doesn't stop there”

Reviewed October 7, 2014
“Flawless service”

Reviewed February 19, 2015

Dear A H, Thank you for visiting The Peninsula Chicago and for sharing your kind review on TripAdvisor. We appreciate your kind remarks about our newly renovated guestroom, the décor of our property and most of all our service. It is awesome to hear that our staff efforts have not gone unnoticed. I will be sure to share your note... More

Wommbrat

Chicago, Illinois

6 reviews

5 helpful votes

“Staycation”

Reviewed 1 week ago via mobile

We live 10 minutes from the hotel but love to come here for weekends of the spa, pampering and relaxation. We travel internationally and it's up there with the best. Rooms are brand new-smart technology everywhere. Beds are so comfortable you feel you're home. If you can do it, go for a suite. The bathrooms are massive and top grade.

1 Thank Wommbrat

Dear Wommbrat, We are always delighted to hear from loyal guests and are honored that you have enjoyed your experiences with The Peninsula. It is great to hear that you have enjoyed The Spa as well as the technology, beds and bathrooms in our guest rooms. We look forward to welcoming you back again soon! Warm Regards, Vincent Prioult Resident... More

PresumedRyan

Orlando, Florida

Amex Traveler

20 reviews

58 helpful votes

“Exceeded high expectations”

Beautifully designed and technologically modern, the Peninsula looks extraordinary. Although the concierge was somewhat less engaged than we would've liked (we favor lots of planning when we travel), they were responsive (I suspect they were a bit overwhelmed by Labor Day). The painstaking detail behind breathtaking design touches combined with perfectly integrated technology in the room was wonderful and unique.... More

Thank PresumedRyan

Rich D

23 reviews

10 hotel reviews

8 helpful votes

“Phenomenal property with exceptional staff”

Truly one of the nicest hotels I've been to for business purposes. Rooms are spacious, excessively well appointed with abundant marble in the bathrooms and premium furnishings throughout. This makes some 5 star hotels look like 3 star hotels. Beds are fantastic. Look no further.

Thank Rich D

Dear Rich D, Thank you for choosing The Peninsula Chicago as the place to stay when traveling on business. We appreciate your kind remarks on our service, the décor and spaciousness of our guestroom. We look forward to the privilege of welcoming you back again soon. Warm regards, Maria Zec General Manager More

Mary F

London, United Kingdom

28 reviews

11 helpful votes

“Amazing Hotel”

What a hotel.....attention to detail is what this hotel is all about. From everyone remembering your name and greeting you with a smile, to the amazing rooms and bathrooms. It was both mine and my husbands birthdays whilst we were there....chocolates were delivered to our room and we were given a small birthday cake whilst having afternoon tea..it's the personal... More

Thank Mary F

Dear Mary F, Thank you for choosing The Peninsula Chicago to celebrate you and your husband’s birthday. We are honored to have been part of your special celebration. We delighted to read that you enjoyed your visit and all of the courtesies extended to you by our staff, especially the birthday cake. We look forward to the privilege of welcoming... More

PittPanther

Pittsburgh, PA

8 reviews

8 hotel reviews

64 helpful votes

“Hadn't been there since 2009; renovations really modernize the place”

Reviewed 2 weeks ago

I hadn't been to Peninsula Chicago. I had been staying at Trump Chicago in recent years, I think that's a great hotel except for one thing -- its name. So I went elsewhere. Had been to Langham earlier this year, but didn't like it at all. Trump and Peninsula much better in my opinion, which most people usually think is... More

Thank PittPanther

PittPanther has 1 more review of The Peninsula Chicago

“Excellent hotel in great location”

Reviewed May 5, 2006

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The Peninsula Chicago Hotel

The Peninsula Chicago

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