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108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Peninsula Chicago
More questions?
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening, and most recently in 2018. It is our pleasure to announce that The Peninsula Chicago has been named the #1 hotel in Chicago and the #2 hotel in the USA in 2018 by U.S. News and World Report. In 2017, The Peninsula Chicago was honored to be recognized by Travel + Leisure in their 'Travel + Leisure World's Best Awards' as the Best Hotel in Chicago.
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Room & Suite (571)571
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.3 miles
69Attractionswithin 0.3 miles
Contact
108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
Getting there
ChicagoChicago L4 min
GrandChicago L7 min
Rental CarsSee rental cars from $16/day
1,981Reviews19Q+A100Room tips
Reviews
Traveler rating
- 1,700
- 169
- 68
- 21
- 23
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Popular mentions
I live in the city so it was fun to be downtown and this is the best hotel in the city. 5 star all the way around. The staff all nice, great room that is very tech with all working thru an IPad. The in room dinner was also great, and the spa massage we booked was one of the best I have had.. and I felt safe and i and the staff did all the right things with mask and sanitizer. Suggest a stay here anytime. Thank you all the staff at the Peninsula.. The stay was last weekend. Ann
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Date of stay: December 2020Trip type: Traveled with friends
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear annlchicago, We are pleased to hear that you enjoyed your stay. We appreciate your positive comments on our room technology, spa service, and especially our safety measures. We are delighted for your endorsement. Thank you and we hope to see you again soon. Best regards, Max Schroeder Hotel Manager
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+1
Hotel's Favorite
Excellent service staff for 6 stars hotel. Love all new decoration of main lobby, and room. Must see and check point for hangout at rooftop with 360 building view. All good for breakfast with a signature peninsula egg menu .
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Date of stay: April 2019Trip type: Traveled on business
2 Helpful votes
Helpful
Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded Mar 9, 2020
Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. We also appreciate your comments on the décor and cuisine. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We all look forward to welcoming you back again soon. Warm regards, Max Schroeder Hotel Manager
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We live in Chicago and celebrate most holidays and special occasions at the Peninsula. We love their afternoon tea, sunday brunches, and shanghai terrace. Because we were not traveling for the holidays (COVID), we booked a staycation with our daughters for a night. I cannot recommend this enough.... we saw four people during our entire stay... they made the check in process super smooth (we were in the lobby for no more than 2 minutes checking in) and when we got to our room were amazed to see the warm welcome they extended to my children. Their names were up on the television welcoming us to the hotel, they made sweet treat plates for them, decorated the table with balloons and had toddler sized bathrobes and slippers for them. While most of the hotel was closed, we enjoyed a private swim (family swim from 10-12 and 4-6 everyday), room service, kids movies and a fun sleepover just the four of us. We plan to return after the new year and do this again a lot. They made our "staycation" unforgettable and the staff could not be more friendly and accommodating. Especially Vince Reyes... who went above and beyond.…
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Date of stay: December 2020
Rooms
Cleanliness
Service
Helpful
Response from Peninsula Chicago, Other at The Peninsula Chicago
Responded Dec 8, 2020
Dear mckroman, We are delighted to learn that you enjoyed your staycation at The Peninsula Chicago. It is our pleasure to help build family memories and traditions. We look forward to welcoming you on your return trip. Regards, Vince Reyes Executive Assistant Manager, Rooms
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My 40 something professional friends and I went for a long weekend to the Pennisula in Chicago for a Christmas shopping trip. The second night we were there, we came into the room which smelled heavily of marijuana. We immediately called the front desk and they brought up an air purifier. They told us that they would check our locks to see if anyone entered the room while we were out. In the meantime, we also noticed that liquor was open in the mini bar. We had not accessed the minibar at all at that point. By the next day, we got a call from security that said they checked the locks and nobody had entered our room. We were baffled by how the smell got in there. After a day of shopping and coming back to the room, housekeeping reported that the smoke detector was missing. We had no idea that the plate on the ceiling in the bedroom where wires were capped off was where a smoke detector was. It was like that when we checked in but thought nothing of it. The next few phone calls were very accusatory and security in fact accused us of smoking marijuana and stealing the smoke detector. We were livid!! We told them to come and check our rooms and they would never find marijuana. They also said that they didn’t have photographic evidence of the smoke detector in the room before we checked in but that housekeeping had checked off that the room was up to par. Why would we call security to say it smelled like marijuana if we smoked. That makes no sense. After several phone calls with security going back and forth with is, I was charged a $250 “smoking fee” even though they don’t know who smoked and no evidence of when the smoke detector was removed. Take pictures and video your room as soon as you get there because they will try to accuse you and Charge you for things they say are missing. I will be disputing the “smoking fee” charges with my credit card company.…
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Date of stay: December 2020Trip type: Traveled with friends
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Dec 7, 2020
Dear Asa-girl, Thank you for choosing The Peninsula Chicago and for sharing your feedback with us. We are disappointed to hear that this issue affected your experience during your stay with us. We have removed the fee and someone from our executive team will be giving you a call today. We look forward to speaking with you so that we may learn more about your experience. Warm regards, Maria Razumich Zec Regional Vice President & General Manager
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+1
I couldn’t recommend this staycation enough. They made one night feel like 100 and the cleanliness and safe factor was off the charts. 10/10. Highly recommend. Service is impeccable. Worth every penny.
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Nov 30, 2020
Dear Lindseykenny27, Thank you for choosing The Peninsula Chicago and for sharing your kind review. We are thrilled to hear that you enjoyed your stay and were pleased with the health and safety measures taken. We hope to welcome you back again soon. Warm regards, Max Schroeder Hotel Manager
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PRICE RANGE
$329 - $686 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
339
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Claim Your Listing Frequently Asked Questions about The Peninsula Chicago
Which popular attractions are close to The Peninsula Chicago?
Nearby attractions include The Magnificent Mile (0.10 miles), The Escape Game Chicago (0.2 miles), and Adagio Teas (0.3 miles).
What are some of the property amenities at The Peninsula Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Peninsula Chicago?
Conveniently located restaurants include Do-Rite Donuts & Chicken, Steak 48, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at The Peninsula Chicago?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at The Peninsula Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Peninsula Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Peninsula Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Peninsula Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles).