108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
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$475
Free cancellation until 04/08/23
$475
Free cancellation until 04/08/23
$475
$387
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Priceline$475
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#15 of 220 hotels in Chicago
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
226Restaurantswithin 0.3 miles
73Attractionswithin 0.3 miles
Contact
108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
Getting there
ChicagoChicago L4 min
GrandChicago L7 min
Rental CarsSee rental cars from $34/day
2074Reviews22Q+A100Room tips
Reviews
Traveler rating
- 1,770
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- 74
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I had the weekend to kill in Chicago and stayed in the Peninsular. The Z Bar at the top was great. Excellent cocktails and the 4 way Duck for dinner was amazing. Ask for the bin end/bottle list to find some good niche wines. A visit to the Dali exhibition was only a 10 minute walk.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 2 weeks ago
Dear David K., Thank you for taking the time to share your review of The Peninsula Chicago and Z Bar! We are pleased that you enjoyed your stay, including the Peking duck dinner and cocktails at Z Bar. We hope to have the pleasure of welcoming you back again soon. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Service perfection. Excellent room service food. At check in, they walk you to your room, a rarely seen experience. They called my room to ask how my stay was. Very well maintained and appointed room. Heavenly quiet property. Fantastic location... my favorite 5-star property in Chicago........ Go go go.
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Date of stay: October 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: With family, get a suite. Rooms are on the small side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Feb 13, 2023
Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! We are honored to be considered your 'favorite 5-star property in Chicago'. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Peninsula is the definition of true luxury. We stayed for our anniversary and everything was perfect. The room was beautiful and we had a lovely view of Michigan avenue. The soaking tub is the bathroom was a highlight. The pool and spa area are fantastic and we enjoyed using them for both days of our stay. What sets the peninsula apart is it’s extraordinary customer service. Everything you could need is provided - plush robes, slippers, umbrellas, water, the list goes on and on. Anything we asked for was brought promptly. The staff goes above and beyond to make sure you are happy. Danielle was particularly amazing and made our trip fantastic. After a one night stay, we are customers for life. This hotel is well worth the price.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Michigan avenue can get a little noisy so if you are sensitive to sound, I recommend bringing a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear delaney84, Happy belated anniversary! We are humbled by your kind feedback about your stay at The Peninsula Chicago. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. Thank you for your compliments of Danielle; we will make sure to provide her with the much-deserved recognition. Thank you again. We look forward to welcoming you back in the future! Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was luxurious and spacious with comfortable beds and great views. The service did not live up to it's reputation or 5 star rating. The room itself is all programmed on one screen for lights, tv, etc. It would have been helpful if the bellhop who brought in the luggage had shown us how it worked or told us about amenities in the room, like umbrellas that were in the closet and it was raining! Rather, he mumbled something and left. The staff at the front desk was not very friendly and certainly not welcoming. They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. When we arrived there was a nice bowl of fruit. We ate 2 and the next day the pieces we did not eat was still there, and the next day. No replenishment. Same with the small box of 4 chocolates. They also did not bring 2 new dishes. They did bring ice when we called. The turn down service was not worth it. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. This hotel is definately not worth the prices they charge. The pool was not working, nor the ice rink. …
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 4 weeks ago
Dear 430catem, Thank you for taking the time to share your review. I am disappointed to read about the lapse in service that you experienced during your stay with us. This is certainly not up to our standards, and for this I apologize. I would love to speak with you directly regarding your experience, should you be open to it. You may reach me at VinceReyes@peninsula.com. I look forward to connecting with you. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved every second at this hotel. Friendliest staff made us feel welcome. Great room with lots of love for detail. Very clean. Extremely comfy bed. Only small minus was that our room had a connecting door that was not well insulated. Involuntarily had to listen to many phone calls our neighbor had to take in the middle of the night. Nonetheless a great stay and we will definitely be back.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 4 weeks ago
Dear MaltedMilkball, Thank you for taking the time to share your review! We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. We look forward to welcoming you back again in the future. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely hotel and experience. Love when a hotel has a doorbell at each room! Room was great, Staff was great. Room service was just kind of meh, a nice setup and pretty, but lukewarm and nothing special. Beyond that, otherwise very excellent. If you walk west away from mag mile it’s a nice little area.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 4 weeks ago
Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. We are pleased that you had an enjoyable experience at the hotel. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. Thank you again for sharing your review. We hope to have the pleasure of welcoming you back in the future! Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to stay at the Peninsula as a mid-winter staycation. It was so glorious to be here, it is difficult to explain. It was seriously the best hotel experience I have ever had anywhere. Period. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. Outstanding electronics in the room - you can work comfortably in it. Great connectivity. Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. We can’t wait to have dinner at their Shanghai Terrace - rated one of Chicago’s best for Asian cuisine. STAFF. The best part of staying at the Peninsula is definitely the staff. We felt that every person we interacted with was caring, helpful, smart and genuine. Morgan and Gary at the Concierge desk had a way of suggesting out-of-the-way places that were unique, even to us, a couple who had worked downtown throughout our careers. Floyd and Edgar were terrific, taking us places in the hotel town car. Not only was it a convenient way to get around, especially in rainy cold weather, but they were so friendly I hate to leave. Seriously. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. What other staff at a hotel would go that far to accommodate guests? We’re so impressed by the Peninsula that we’ve decided to return again in a few months! And we will absolutely stay at Peninsula hotels elsewhere in our travels.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Jan 20, 2023
Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Thank you for choosing to stay with us and for sharing your feedback! We also appreciate your compliments of our staff. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. We look forward to welcoming you back again in a few months. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tùng Đ wrote a review Jan 2023
The Penisula Hotel is very great. When I asked a question, they answered very fast and politely, so I was satisfied and I think the service of this hotel was very good. I vote five stars and highly recommend this hotel.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Jan 17, 2023
Dear Tùng Đ, Thank you for your kind recommendation of The Peninsula Chicago! We are pleased that you enjoyed your stay with us, including the service provided by our staff. We hope to have the pleasure of welcoming you back again soon. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. I called ahead to ensure they had skates his size, and they said yes. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. When I looked at the vehicle, there is now thousands of dollars of damage into the car. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. I'd highly recommend to not valet here if you truly care about your vehicle - because the Peninsula does not. We were staying at the Ritz where there is way better customer service. …
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Jan 3, 2023
Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. We apologize once again for any inconvenience. Please do not hesitate to contact us directly should you need any further assistance. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here before Christmas and although the hotel is beautiful, we were disappointed. A big reason we chose to stay here was to enjoy the ice skating rink and it was closed pretty much the entire week; no reason given. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. That didn’t happen. It’s frustrating when a hotel advertises something and then doesn’t offer it, especially the week leading up to Christmas.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded Dec 28, 2022
Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. You may reach me at VinceReyes@peninsula.com. I look forward to speaking with you. Warm regards, Vince Reyes Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$529 - $793 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
339
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Claim Your ListingTHE PENINSULA CHICAGO - Updated 2023 Prices & Hotel Reviews (IL)
Frequently Asked Questions about The Peninsula Chicago
Which popular attractions are close to The Peninsula Chicago?
Nearby attractions include The Magnificent Mile (0.09 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at The Peninsula Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula Chicago?
Yes, valet parking is available to guests.
What are some restaurants close to The Peninsula Chicago?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab.
Are there opportunities to exercise at The Peninsula Chicago?
Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Peninsula Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Peninsula Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Peninsula Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Peninsula Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles).