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108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (834)
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Panoramas (48)
Videos (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Peninsula Chicago
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 214 hotels in Chicago
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening, and most recently in 2018. It is our pleasure to announce that The Peninsula Chicago has been named the #1 hotel in Chicago and the #2 hotel in the USA in 2018 by U.S. News and World Report. In 2017, The Peninsula Chicago was honored to be recognized by Travel + Leisure in their 'Travel + Leisure World's Best Awards' as the Best Hotel in Chicago.
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Room & Suite (583)583
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
1,993Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
Teutonflyer wrote a review Apr 4
Franklin, Wisconsin68 contributions32 helpful votes
This property lacks the wow factor one gets when visiting the Peninsula in Hongkong. We only stayed for one night and staff was very courteous and friendly, and as stated by other guests: nobody attempts to go out of their way to help. Front desk was friendly, but the experience was not above or beyond a Marriott Check in. Our reservation incl. an upgrade and we were given the choice of either waiting a good hour for said upgraded room, getting a room right away without the upgrade or take an upgraded room that is wheelchair accessible. Not the 5 star treatment one hopes for. The room (accessible, on high floor) was nice. Not wow. Decor and technology could use an update. For an accessible guest room the room and hallway felt small and narrow. Not even sure how one would get in the bathroom in a wheelchair. For 5 star hotel, I don’t expect having reservations for the pool or workout room. And if it is part of their COVID response, then offer guests to make a reservations prior to arriving, instead of turning guests away “oh?! You don’t have a reservation ?!?! “ Bad management to have a hotel full of guests and not enough staff on site. Room Service 30minutes in 5 star is not meeting expectations. The bar is only open on Fridays and Saturdays - and we were asked to skip the lobby cafe , as they had not enough waiters - really? No turn down service... nobody at the Concierge desk most of the day or evening ... quite disappointed.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 1 week ago
Dear Teutonflyer, Thank you for your valuable feedback. I'm so sorry your stay did not live up to your expectations. I would welcome the opportunity to discuss your experiences in detail directly. Please contact me at maxschroeder@peninsula.com. Thank you. I look forward to connecting with you soon. Warm regards, Max Schroeder Hotel Manager
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Paul Bkk wrote a review Mar 2020
Bangkok, Thailand141 contributions49 helpful votes
+1
Hotel's Favorite
Excellent service staff for 6 stars hotel. Love all new decoration of main lobby, and room. Must see and check point for hangout at rooftop with 360 building view. All good for breakfast with a signature peninsula egg menu .
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Date of stay: April 2019Trip type: Traveled on business
2 Helpful votes
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Response from Peninsula_CH, Manager at The Peninsula Chicago
Responded Mar 9, 2020
Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. We also appreciate your comments on the décor and cuisine. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We all look forward to welcoming you back again soon. Warm regards, Max Schroeder Hotel Manager
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JonSewell wrote a review Apr 3
Cedar Rapids, Iowa11 contributions8 helpful votes
I've stayed at many very fine properties, but The Peninsula set a new standard. The room was very spacious, and the tech throughout the room, bathroom and closet areas was like nothing I've seen before. The staff were amazing as were the amenities. We didn't want to leave the room, even with some of the world's best shopping and dining within footsteps of the hotel.
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Date of stay: March 2021
Value
Location
Service
Room Tip: Be aware, parking is $75/night,
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Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 1 week ago
Dear JonSewell, We're delighted to learn you enjoyed your stay including the service, technology and amenities. We look forward to welcoming you back soon. Warm regards, Max Schroeder Hotel Manager
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ChicagoJay wrote a review Mar 2021
Chicago11 contributions14 helpful votes
I stayed here for one night with my wife and two children (16 & 12) as a quick getaway. We wanted to stay in the city at an upscale hotel with a pool. Everything was wonderful! Because of Covid, we had to make a reservation a day or two earlier to use the pool, as they only allow around 20 people at a time. It was no problem and one hour was plenty for us and the kids. The water temp was perfect, plenty of towels and bottled water. Check in was very quick and friendly. We had a junior suite and it was plenty big for the four of us. One kid got the comfortable pull out couch and the rollaway was great for the other kid. Breakfast was only available by room service, and it was also great. The room is very high tech and the kids loved it. Everything is touchscreen and there are ipads that control the lights, temperature, menus, etc. The bed was very comfortable. Yes, this hotel is expensive. Yes, it's worth it.
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Date of stay: March 2021
Location
Service
Sleep Quality
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Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 1 week ago
Dear ChicagoJay, We are so pleased to learn that you enjoyed your stay at The Peninsula Chicago and that you found the junior suite comfortable and big enough for your family of four. We are serving breakfast now in The Lobby on weekends. We look forward to welcoming you back soon to enjoy the pool again and have another city getaway. Warm regards, Max Schroeder Hotel Manager
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Romelio wrote a review Mar 2021
6 contributions
+1
My wife and I just celebrated our wedding anniversary this past weekend at the peninsula in Chicago. Everything was top notch service and we felt like royalty there. A huge special shout out to Carmen in reservations who set everything up for my wife and me. Carmen was extremely nice and helpful. Carlos at the front desk was also very helpful and informative upon checking in. If you have a chance to make it to the ZBar, hopefully you'll get to experience great service like we did from Alina! She was so sweet and even offered and brought us a blanket since we were chilly at night on the outdoor terrace. She really enjoys her job and cares about her customers. Thank you all for the wonderful weekend!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Peninsula Chicago, General Manager at The Peninsula Chicago
Responded 3 weeks ago
Dear Romelio1986, Thank you for choosing The Peninsula Chicago to celebrate your anniversary. We are delighted to know that you enjoyed your stay and the efforts our staff put towards creating everlasting special memories. We will definitely share your kind comments with all our team members you highlighted. Again thank you. We look forward to celebrating many more special occasion with you. Warm regards, Max Schroeder Hotel Manager
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PRICE RANGE
$329 - $686 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
339
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Frequently Asked Questions about The Peninsula Chicago
Which popular attractions are close to The Peninsula Chicago?
Nearby attractions include The Magnificent Mile (0.10 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at The Peninsula Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula Chicago?
Yes, parking is available to guests.
What are some restaurants close to The Peninsula Chicago?
Conveniently located restaurants include Do-Rite Donuts & Chicken, Steak 48, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at The Peninsula Chicago?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at The Peninsula Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Peninsula Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Peninsula Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Peninsula Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles).