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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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#43 of 186 Hotels in Chicago
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Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
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1,486 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
Start your review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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Reviewed yesterday NEW

We received the best service and help for a large group of 20 students. Sofia Ramos and Lindsey Burton, at the Fairfield Inn and Suites Magnificent Mile, went out of their way to make sure we had a pleasant stay. Lindsey managed our group booking and kept in touch with me weeks before our stay, and also greeted me when...

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Helpful?
Thank Marisa A
Gerlaw, Illinois
Reviewed 2 days ago NEW

I can't say enough about how pleasant and accommodating the staff have been on my stays here in the past few weeks. The proximity to Northwestern Hospital has been great and the security guard even escorted my mother (who uses a walker) and I to get across the street to the hospital one very early morning at 5:30AM! The hotel...

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Helpful?
Thank bpmcmillen
Palm Beach, Florida
Reviewed 3 days ago NEW

Rachel was GREAT! She checked me in and each night as I was off for adventure she local information and even had a few strong recommendations for a local drink. The kitchen was very clean and stocked every day. The kitchen area was also a nice place to talk later at night. I used the kitchen late one night to...

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Helpful?
Thank hmebme
Mooretown, Canada
Reviewed 3 days ago NEW

Staff was very friendly and helpful, centrally located within the hub of activities. Very good value. Our weekend adventure in Chicago was spent mostly touring the city. The rooms were perfect for our visit.

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Helpful?
Thank DIN02162
Dallas
Reviewed 1 week ago

I was in Chicago for business. I thought the hotel was average. The walls were thin and I heard my neighbors clearly talking on phones, TV stations and alarm clocks. I was on the 4th floor and the traffic noise was loud. The worst thing is there is a French restaurant next to the hotel and the smoke from the...

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Helpful?
Thank NicholasRoy55
Susan S, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you NicholasRoy55 for taking the time to share your experience with us. I'm sorry that you experienced noise disturbance from your neighbor as well as the city traffic. We do have 15 floors that can assist with the city traffic sound. I've shared all your feedback with the team to help better improve our service. Thank you for the...

San Francisco, California
Reviewed 1 week ago

We had an excellent stay at Fairfield Inn & Suites in Chicago. The staff was very friendly and able to accommodate an early check-in. The fitness room was a little small, but fortunately it wasn't too crowded. The location is great! It's nearby Michigan Ave, but not as loud and crowded as actually staying on Michigan Ave.

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Helpful?
Thank iammelem
Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

Stayed at the Fairfield Inn and Suites in downtown Chicago during an overnight trip with my wife. It's a good hotel, with well appointed rooms, a very nice bathroom, and a great location. Parking, like with most places in Chicago's downtown, is a bit of a mess. There's a parking structure just down the block that did the job for...

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Helpful?
Thank Bernard G
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Bernard G, Thank you for your positive review. We are thrilled to hear that you enjoyed our comfortable rooms and excellent location. We hope to see you again!

Parma, Ohio
Reviewed 1 week ago

Visited Chicago for the first time with my family over the weekend. We were not familiar with the city at all and asked the staff their recommendations for things to do. Mimme was happy to help us. She was very friendly and made sure we had everything we needed to have a great stay. The rooms were very nice and...

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Helpful?
Thank vmreyes87
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear vmreyes87, Thank you for your positive review. We are so glad to hear that you found our rooms to be comfortable and our breakfast buffet to be delicious. It's also great you were so pleased with our customer service, and we will be sure to pass your compliments along to Mimme in particular. We hope to see you again!

Parma, Ohio
Reviewed 1 week ago

My family and I traveled from Cleveland, Ohio. This was our first time to Chicago. We were able to check in early which was great! We were greeted by Mimme and she helped us tremendously. She answered all the questions we had, which were a lot. She told us some of the best shopping areas and good recommendations for dinner...

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Helpful?
Thank estokes89
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear estokes89, Thank you for your positive feedback. We are thrilled to hear that you chose to stay with us for your first time in Chicago and that you enjoyed our lively area. It's also great our staff could be so helpful to you, and we will pass your kindness along to Mimme in particular. We are looking forward to...

Norman
Reviewed 1 week ago

The location is within walking distance to just about any shopping and restaurants desired. The staff was friendly and easy to converse with, offering suggestions and directions. The room was directly across from the elevators, (we were told all rooms with two beds are in the center of the hotel across from the elevator), it was clean but small and...

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Helpful?
Thank Stephanie H
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Stephanie H, Thank you for your stay and review. We are glad to hear that you were so pleased with our convenient location and friendly staff members. It's also great you found our rooms to be clean and comfortable. We hope to see you again!

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 

Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $99 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn
Hotel Style:
#5 Best Value Hotel in Chicago
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Chicago Downtown/Magnificent Mile staff and other travelers.
29 questions
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Questions? Get answers from Fairfield Inn & Suites Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a corner room up high, I couldn't hear any street noise”
 of 5 bubbles hmebme, 3 days ago | Read review
“Street view would definitely be best”
 of 5 bubbles 22natew, Jan 18, 2017 | Read review
“Try to stay away from the front side - fire dept sirens directly across the street may scare you...”
 of 5 bubbles joannep272, Jan 17, 2017 | Read review
“We had a corner room which was very quiet and away from the elevators.”
 of 5 bubbles sully06, Jan 4, 2017 | Read review
“Topmost floor, atleast you will have tall ceilings!!”
 of 5 bubbles mnv09, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question