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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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#42 of 185 Hotels in Chicago
Certificate of Excellence
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Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
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1,461 Reviews from our TripAdvisor Community

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Showing 1,384: English reviews
Hartford, Connecticut
Reviewed yesterday NEW

I stayed one night in Chicago 1/11/17 at this hotel. I am becoming a big fan of the Fairfield Inn hotels - less expensive and very clean rooms, friendly staff, comfortable places. This one was no exception. The gentleman in the breakfast room was so very pleasant and friendly.

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Helpful?
Thank Joanne P
Reviewed yesterday NEWvia mobile

I have stayed at various hotels around the country, and this is a great one. The decor is really nice for a Fairfield. Front desk staff were attentive. Also I noticed the attendant at the cafeteria being on top of things making sure to never run out of food and making sure it was at all times clean. Will stay...

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Helpful?
Thank Pete R
Huntington, West Virginia
Reviewed 1 week ago via mobile

We got to Chicago earlier than the check-in time but we were checked in immediately. Our room was so clean and pretty, and everyone we talked to was very helpful and nice to work with. Parking was just down the block and easy to get to from the hotel. We will be staying here again for our next trip to...

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Helpful?
1Thank Emily R
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Emily R, Thank you for your stay and review. We are so happy to hear that you had a smooth check-in and found our rooms to be clean and comfortable. It's also great you were so pleased with our staff and convenient location. We hope to see you again soon on your next trip to Chicago!

Oak Ridge, North Carolina
Reviewed 1 week ago

Good value, excellent customer service, clean and quiet for an in city hotel. Even one so close to the hospital. Can't say enough about the front desk staff that handled my check in. Made you feel like your business mattered.

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Helpful?
Thank RallohEM
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear RallohEM, Thank you for your positive review. We are happy to hear that our service was up to par and that our hotel was quiet and comfortable, to your liking. We hope to see you again soon!

San Bernardino, California
Reviewed 1 week ago

Upon arrival staff was friendly and attentive. This was a pleasure trip, we had no problems checking in nor checking out. The room was clean and the temperature was just right. Breakfast served had many variety of options, clean and good. You are right in the middle of downtown walking distance to many attractions. You get your money worth at...

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Helpful?
Thank Zee23
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Zee23, Thank you for your positive feedback. We are thrilled to hear that you found our staff to be friendly and helpful and our rooms to be clean and comfortable. It's also great you had time to enjoy our diverse breakfast buffet and spend time in our lively area. We are looking forward to your next trip!

Reviewed 1 week ago

I stay at a lot of Marriott hotels, and I really enjoyed this hotel. It is clean and the staff was excellent. The breakfast was a bit busy, but the food was good. The valet parking went well although it is pricey. The location is fantastic. It is quiet but close to everything - including great popcorn. The free breakfast...

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Helpful?
Thank Beth H
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Beth H, Thank you for your stay and review. We are so happy to hear that you found our rooms to be clean, our location to be exciting, our breakfast to be delicious, and our staff to be accommodating. We also appreciate your loyalty to the Marriott brand. We hope to see you again soon!

detroit
Reviewed 2 weeks ago

Hotel is boutique style so the floors of the room were tile instead of carpet which I really like. Room was clean and overlooked the street. It was a block from the Magnificent Mile with lots of shops and restaurants. We parked at a parking garage around the corner for $30.00 and it was a very short walk which was...

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Helpful?
Thank sully06
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Sully06, Thank you for your positive feedback. We are happy to hear that you found our rooms to be comfortable and clean and our location to be exciting. It is also great you were so happy with our level of customer service. We are looking forward to your next trip!

Saint Louis, Missouri
Reviewed 2 weeks ago

Stayed in for my husband's business reason so he got to work everyday while I stayed in the room for 5 days. Gave us 15th floor corner room which had a decent view, considering we could see the lake from the corner window(although it had to be kept curtained the whole time since we were at arms length from the...

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Helpful?
Thank mnv09
Management response:

Thank you for taking the time to complete the the TripAdvisor survey in regards to your recent stay at the Fairfield Inn & Suites Chicago Downtown/Magnificent Mile. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the dissatisfaction...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Hotel is close to the Magnificent Mile. It has a modern interior. Staff is helpful and efficient. Quick check in. The room is nice and clean, with hardwood floors. Despite the nice room, the bed is "creaky" and not that comfortable. My room has a connecting door to the adjacent room. I can hear people talking pretty clearly next door....

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Helpful?
Thank 51felicias
Susan S, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you 51felicias for taking the time to share your feedback with us. Were so happy that your enjoyed the location and team, but very sorry you were not satisfied with the bed, and the noise from the room next door. I have shared your feedback with the team to help us better improve our service. Thank you, Susan Selim

Boston, Massachusetts
Reviewed 2 weeks ago

It's located perfectly within 2 blocks of the Mag Mile. Prices were exceptionally over the holiday period. The rooms were well renovated with nice decor. Breakfast was decent with the usual items. The staff and valets were very nice. It's the valet parking charge that makes it 4 stars even though it's normally that high or higher in that area....

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Helpful?
1Thank skhs14
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear skhs14, Thank you for your positive review. We are happy to hear that you found our location to be convenient and our breakfast to be delicious. It is also great you were so pleased with our staff members. We hope to see you again!

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 

Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $92 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn
Hotel Style:
#8 Best Value Hotel in Chicago
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Chicago Downtown/Magnificent Mile staff and other travelers.
26 questions
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Questions? Get answers from Fairfield Inn & Suites Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to stay away from the front side - fire dept sirens directly across the street may scare you...”
 of 5 bubbles joannep272, yesterday | Read review
“We had a corner room which was very quiet and away from the elevators.”
 of 5 bubbles sully06, 2 weeks ago | Read review
“Topmost floor, atleast you will have tall ceilings!!”
 of 5 bubbles mnv09, 2 weeks ago | Read review
“Select a suite if you have kids with you! Great separation area and 2 tvs for not much more than a double room!”
 of 5 bubbles I7372GDcourtneyb, 4 weeks ago | Read review
“We had a high floor corner room, which was quiet.”
 of 5 bubbles Villager1430, Dec 13, 2016 | Read review
5 of 5
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