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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#70 of 185 Hotels in Chicago
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,565 Reviews from our TripAdvisor Community

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Showing 2,472: English reviews
Saint Peters, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is nice and the location was great. What was really good was their service. Everyone we met was very helpful and very welcoming. The front desk was especially warm and caring, and all the servers at breakfast and dinner reception had a smile on their face.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank shannonw851
Orange County, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Very centrally located for family vacation. A few blocks away from Navy pier to the East and Michigan Avenue's major shopping area to the West. Can catch bus a few blocks from hotel ($2/trip or $10/day) to all the major museums (~30 minutes from hotel by bus). Only complaint was the timeshare sales during breakfast. Nothing against the sales people,... More 

Helpful?
Thank Mo Q
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear our location was everything you were looking for during your stay. Thank you so much for staying with us and we look forward to serving you again. More 

Ann Arbor, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

My first option on this hotel wasn't the best. However my family and I have been back several times. Some family reunion and a couple family trips. This is the best hotel in downtown Chicago. Everyone is friendly. Rooms are clean and spacious. The staff is amazing and you can tell that they really care. Do yourself a favor and... More 

Helpful?
Thank Mrcamper
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are honored to have your recommendation and look forward to serving you again the next time your travels bring you to the Chicago area. More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights over the July 4 holiday so the hotel was full, yet the staff were friendly and helpful with directions etc. The rooms were clean and spacious and we had a nice view of the city. Thoroughly enjoyed the managers receptions,but didn't find time to use the pool. The only drawback was the long lines... More 

Helpful?
Thank Gail A
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear our facility was everything you were looking for during the holiday season. Thank you so much for staying with us and we look forward to serving you again. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Close to all the action, and clean hotel. I would definitly recommend the Big Bus Tour. As well, Lou Malnati's for an excellent deep dish pizza dinner. The Navy Pier is just a ten minute walk down Grand Ave. Ten minutes north on Grand Ave is the Grand and State subway if your hoping to catch a baseball game. Looking... More 

Helpful?
1 Thank LFT08
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. Yes our location in prime for all of the attractions you are looking to visit. We are honored to have your recommendation and look forward to serving you again. More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great suite hotel especially for families needing more space. We were walking distance from major family attractions. The bus stops were all within walking distance and we used it to go to all the main tourist locations. The kids enjoyed the breakfast and the indoor swimming pool. My husband and I really enjoyed the reception. I would... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Leticia T
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear the family enjoyed all the amenities the hotel had to offer. Thank you so much for staying with us and we look forward to serving you again. More 

Urbana, Illinois
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a perfect location....just a 10 minute walk to Navy Pier, 5 minute walk to Michigan Avenue and tons of great places within a block's walk. Combine that with excellent service by anyone you encounter in the hotel and newly renovated rooms, you won't want to leave.

Helpful?
Thank K K
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear our location was everything you were looking for. Thank you again for staying with us and we look forward to serving you again in the future. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Have a question ask Rony... help figured out our night and following day plans. Wealth of great knowledge. Rony is awesom. Hotel was easy to find and registration was fast and efficient. Room was very clean, and rooms while situated around a large atrium were very quiet. sleeper great. Beds very comfortable, enjoyed the meet and great with staff during... More 

Helpful?
Thank Tbleichr
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear Rony and the front desk were so efficient in accommodating your needs during your stay. Thank you so much for staying with us and we look forward to serving you again. More 

Springboro, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

Paid $61 for valet parking service to have all our change stolen from our closed center console! I will not be staying at this hotel again because being in downtown Chicago parking is difficult. $61 a night is hard enough to swallow without having items stolen from your car.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 780jaimiej
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience about your most recent stay with us. We would like to express our sincere apologies for falling short of our commitment to extend a rewarding experience due to this inconvenience caused during your stay. This is neither the standard nor the norm and we as a management team... More 

Fort Wayne, Indiana
1 review
2 of 5 stars Reviewed 1 week ago

Great location and views. Most or the staff were rude and not helpful but the valet crew made up for the rudeness of the other hotel staff. When I go back to Chicago I will definitely be choosing a different hotel or air bnb.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mariahw213
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us in regards to your most recent stay. We understand that there are many options when selecting a hotel in downtown Chicago and we are very appreciative that you chose to stay with us. It is our goal to ensure that all of our guests have a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $183 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#43 Luxury Hotel in Chicago
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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