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12/24/2017 12/25/2017
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    W Chicago - City Center

    172 West Adams at LaSalle, Chicago, IL 60603
    (312) 332-1200
    Hotel website
    Lowest prices for your stay
    12/24/2017 12/25/2017
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     3 people are viewing this hotel
    Traveler (637)
    Room & Suite (368)
    Dining (39)
    • Excellent46%
    • Very good28%
    • Average13%
    • Poor8%
    • Terrible5%
    Travelers talk about
    “eden bernal” (99 reviews)
    “bliss products” (38 reviews)
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
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    Special Offer: Breakfast for 2 Included
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,622)
    There are newer reviews for W Chicago - City Center
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    1,401 - 1,405 of 2,535 reviews

    Reviewed May 30, 2013

    This hotel is exceptional in every way. The service is full spectrum, the staff is friendly and knowledgeable, and the attention to detail perfect. The location is central to everything you want to see and do in Chicago. And the bed is the most comfortable...More

    Thank Natalie K
    Response from WChicagoCityCenter, Manager at W Chicago - City CenterResponded June 5, 2013

    We think YOU are exceptional! Thank you for all of your kind words regarding our location and talent [staff] at the hotel! We are simply glowing that you felt so comfortable. Please let us know when your travels bring you back to W Chicago City...More

    Reviewed May 29, 2013

    Great location and staff. My W insider, Laurelin, reached out to me a couple of days before my trip and asked if she could help with any dinner reservations. Within 24 hours we had dinner reservations at some of Chicago's finest restaurants, which I could...More

    Thank gleon003
    Response from WChicagoCityCenter, Manager at W Chicago - City CenterResponded May 30, 2013

    WOW! We are so proud Laurelin could grant you insider access during your time in Chicago. She sure does know the best spots in the city and is a champion for sharing them with our guests such as you. As a visitor it can be...More

    Reviewed May 28, 2013

    Great location & friendly staff. Did not enjoy the dog barking in the room next to me, so I switched rooms without a problem. The room I got switched into was twice the size as the original room! The breakfast in the restaurant was decent....More

    Thank ZachNew
    Response from WChicagoCityCenter, Manager at W Chicago - City CenterResponded May 30, 2013

    We apologize for the disruption of the barking dog during your time with us. While we do love welcoming pets we definitely want to make sure all of our guests are comfortable. We are happy we could find you a cozy and quiet room and...More

    Reviewed May 28, 2013

    The best of the hotel in the rooms (I’ve got an upgrade and the room was not a suite but still very big), the outstanding concierge service and in the W atmosphere. Location is very good as well, 3-4 blocks from the Millennium Park. I...More

    Thank Vanessa T
    Response from WChicagoCityCenter, Manager at W Chicago - City CenterResponded May 30, 2013

    Thank you for sharing! We are happy to hear you enjoyed the concierge services, atmosphere and location! Sounds like the backdrop for a great visit to Chicago! Thank you for letting us be a part of your special time here. We look forward to welcoming...More

    Reviewed May 28, 2013

    I checked in late and had to wait in the lobby for 15 minutes before I seen anyone who could park my car or check me in. The room was the smallest I have ever been in, in my entire life and while it was...More

    Thank Phil O
    Response from WChicagoCityCenter, Manager at W Chicago - City CenterResponded May 29, 2013

    Thank you for giving us the chance to understand your frustrations with your recent stay with us. We are delighted to hear that you enjoyed the comforts and decor of the room but were not inspired by the size. We are so sorry this affected...More

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    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • w Chicago - City Hotel Chicago ,
    • w Chicago City Center ,
    • w Hotel Chicago ,
    • w Hotels Chicago
    Add Photo Photos
    Traveler (637)
    Room & Suite (368)
    Dining (39)
    Hotel & Grounds (371)
    Bathroom (65)
    Business Center & Event Rooms (4)
    Family and Play Areas (2)
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
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    Ask a question
    Questions & Answers
    Ileana R
    December 3, 2017|
    Response from Ryan Y | Reviewed this property |
    I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby... More
    May 23, 2017|
    Response from Jason S | Reviewed this property |
    There is a train station about a block away. I believe you still get the free trolley rides from Navy Pier or as of last summer you did. We ended up waiting for 45 minutes to get one on a Saturday though
    Ivette M
    November 15, 2016|
    AnswerShow all 4 answers
    Response from Jeff T | Reviewed this property |
    My experience was valet. Was either $30 or $35/day. I did not look into self. But, self is always available in the city, if you just walk a couple blocks..:)
    Room Tips
    "Stay somewhere else"
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    "Make quieter"
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    "Nothing I can think of."
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    "None - they are so hot you cannot sleep effectively"
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