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360
Panoramas (50) Room & Suite (516)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Chicago - City Center
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#135 of 214 hotels in Chicago
Location
Cleanliness
Service
Value
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago, Illinois. W Chicago - City Center is a 4-star downtown hotel nestled in the middle of Chicago city center, near vibrant cultural attractions and steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
313Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
172 West Adams Street, Chicago, IL 60603
Getting there
QuincyChicago L2 min
Washington/WellsChicago L5 min
2,908Reviews19Q+A100Room tips
Reviews
Traveler rating
- 1,271
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- 162
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Popular mentions
My friend and I stayed at the W for our girls trip to Chicago. Not only was it in an amazing location the staff was a delight to work with. Eden was super helpful in getting us reservations where we wanted to go and helping us to miss lines and enjoy as much of the city as possible in our short length of stay. The GM Andy was fantastic and went above and beyond to ensure we were happy! I highly recommend the W city center if you’re planning a trip to Chicago! Thanks for a great time guys! Jenn
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
If you are expecting the excellent finish of a W hotel, unfortunately this property does not offer this, the bar and the event space are impressive but it is let down by the bedrooms. The staff are super friendly and it is in a good location. I have held events here for a number of years now and the event space is great, the events team are super helpful and we really enjoy working with them. Every time I have stayed here I have had issues with bedrooms, i.e. no Ac or no heating, toilet doesn't stop flushing, taps dripping, lock not working, cleanliness. However when reported was dealt with straight away.
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Date of stay: November 2019Trip type: Traveled on business
Rooms
Location
Service
3 Helpful votes
Helpful
I have been to several W properties in the past couple of years. I know that there's a huge difference between what you get from the brand in Asia compared to what you get in the USA. Price Service Attitude ... You name it... But this one was... shockingly disappointing. It started out well, more or less, with the person that checked me in, Nick, being super useful and helpful and friendly... And he managed to get me an upgrade (hold your YAYs though...) It went downhill from there... The decor of the room is nothing to brag about... And I am being nice, here... Beige? It is a W and the inside of the room is... Beige... No view (window was facing the courtyard... So, dark...) no amenities (you expect toothpaste and toothbrush)... Nick had provided those, though, when I checked in... Poor water pressure in the shower... Breakfast is another "interesting" experience... I chose to have that option instead of the points when I checked in, and breakfast is neither a buffet (even a bad one) nor a la carte you are presented with a limited amount of choices (probably picked from the much bigger menu) and then expect to be billed if you ask for something extra, like another muffin... I was kind of shocked at this and pissed at myself for my poor choice (I would have taken the points and went to Starbucks next door if I had known)... One thing I must say of the staff though is that they are really nice... Always helpful Always smiling Really pleasant people they have working there... Overall, though, disappointed... Yeah, not coming back ever...…
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Service
1 Helpful vote
Helpful
I booked a room for my girlfriend and I for valentines day. I emailed Eden, the concierge staff, if the hotel could prepare some rose petals. She not only agrees to do it for free but also upgraded our room. Most thoughtful concierge ever!
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Everything you would expect and want in a millenial based hotel. For those of us who are on the farther side of 40 the only thing missing in the room was a place to put folded clothes. The service was top-notch. and very clean.
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Date of stay: June 2019
2 Helpful votes
Helpful
PRICE RANGE
$180 - $539 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w chicago - city hotel chicago, w chicago city center, w hotel chicago, w hotels chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
369
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Claim Your Listing Frequently Asked Questions about W Chicago - City Center
Which popular attractions are close to W Chicago - City Center?
Nearby attractions include Skydeck Chicago - Willis Tower (0.1 miles), The Magic Penthouse (0.2 miles), and Hamilton (0.3 miles).
What are some of the property amenities at W Chicago - City Center?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at W Chicago - City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Chicago - City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Chicago - City Center?
Yes, valet parking is available to guests.
What are some restaurants close to W Chicago - City Center?
Conveniently located restaurants include Giordano's, Native Foods Café, and Italian Village Restaurant.
Are there opportunities to exercise at W Chicago - City Center?
Yes, guests have access to a fitness center during their stay.
Is W Chicago - City Center located near the city center?
Yes, it is 0.4 miles away from the center of Chicago.
Are any cleaning services offered at W Chicago - City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Chicago - City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Chicago - City Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.