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W Chicago - City Center

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#93 of 185 Hotels in Chicago
Certificate of Excellence
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W Chicago - City Center
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2,205 Reviews from our TripAdvisor Community

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Showing 2,137: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the W for a long weekend to celebrate our anniversary. The hotel was convenient to everywhere we wanted to go -- from dinner to museums and all of the other fun places to visit while in Chicago. The hotel had a great vibe, but the concierge, Eden, is what made this an excellent stay. She got us... More 

Helpful?
Thank Angie B
Minneapolis, Minnesota
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stopped for two nights in Chicago as part of a larger trip. We stayed in one of the WOW rooms with our two children. Overall lovely place. A few notes- the IPO restaurant is closed for dinner despite showing on the web page and the app. It's not a big deal but if you are counting on it like... More 

Helpful?
Thank Michelle442013
Indianapolis, Indiana
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I shared a king size room on 10th floor. Like most major metropolitan hotel rooms, this was was large enough to accommodate the bed, bedside tables, a desk, and stool. Not roomy but expected. The bed was comfortable enough. Nice bathroom. No iron in room, but somewhat expected for this type of hotel. We didn't spend a... More 

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Thank Rebecc S
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived late on a Thursday night and had booked a king room. Check in was quick but when we got to our room it smelled like old wet towels and sheets. Like they had water damage and the smell never left. They quickly moved us two rooms down the hall but unfortunately the smell there was just as bad.... More 

Helpful?
Thank Zachary M
San Diego
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked a Cozy King on Priceline, was small but perfect for one. Hotel staff was wonderful, esp Eden the concierge(we share a name!). Location perfect for my concert trips to Wrigley. I requested a quite room and got one, never heard the L or the partiers downstairs (was on 6th floor). The lobby is old and elegant, free coffee/tea... More 

Helpful?
Thank CubfanET
Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 3 days ago NEW

First the positives...the staff were very nice and helpful. The rest of the hotel fell below expectations and we would not go back to this property. The lobby was very dark and really chilly - it was not comfortable to sit for breakfast we were so cold. The rooms I have detailed below.

Review collected in partnership with Amoma.com

Helpful?
Thank N5655XEcristinal
New York City, New York
Level Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's what you would expect from a W Hotel. It's modern, expensive and in a great location. The rooms are clean, the beds are awesome and the service is great. The lobby and bar area have a cool vibe as most W hotels do.

Helpful?
Thank John D
Seoul, South Korea
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I enjoyed my stay at the W in Chicago. The location was absolutely perfect, and I got a wonderful deal on the room, so we were quite happy as we planned to spend most of our time out on the town anyway. Some favorites: -Free coffee before 10 am in the lobby -Customer service was excellent -Clean room with fresh,... More 

Helpful?
Thank Abby B
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'm a big fan of W hotels, but I have to say that this particular W is looking a bit dated. The common areas and rooms are looking their age, and not up to the modern, hip styles found at other W properties I have visited. While I had a particularly large 2 room suite, with large living room-type sofa... More 

Helpful?
Thank Pedro A
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
IPO
IPO
Cuisines: American, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $183 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
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Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#26 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#56 Luxury Hotel in Chicago
#61 Business Hotel in Chicago
#74 Family Hotel in Chicago
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