W Chicago - City Center
172 West Adams Street, Chicago, IL 60603
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About
#123 of 219 hotels in Chicago
Location
4.4
Cleanliness
4.4
Service
4.3
Value
3.8
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago, Illinois. W Chicago - City Center is a 4-star downtown hotel nestled in the middle of Chicago, near vibrant cultural attractions and steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping, and the Chicago Theatre District and blown away by the Windy City? So are we.
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Property amenities
Paid public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Kids stay free
Babysitting
Parking
Paid wifi
Personal trainer
Restaurant
Breakfast available
Complimentary Instant Coffee
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
230Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
172 West Adams Street, Chicago, IL 60603
Getting there
QuincyChicago L2 min
MonroeChicago L4 min
Rental CarsSee rental cars from $34/day
2928Reviews19Q+A100Room tips
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The title says it all: I’m totally torn. I really liked the lobby/reception/bar area. Staff is absolutely fabulous!! At reception, the bar, cleaning: all of it really. The breakfast is really good and I loved the room: great bed, pillows, bathroom and room to work. So why only 3 stars? Had a connecting room (not sure if that had anything to do with it) but I could hear word for word the TV show my neighbour was listening to to the point it drove me insane: a shame really, as I really want to promote this place; everything else was just great and different. But why the thin walls/doors???
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Lexi is a star! Her high level of customer service should be recognized by the management team! She went above and beyond to make sure that my status as a Titanium member was honored. I will certainly return to this property, It was also very clean!!!
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Awesome hotel! Awesome location! Awesome rooms! Awesome team! And a special thank you to Kyle who was amazing in helping us get everything setup for a great weekend! Thanks for everything! We will be back soon!!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel located in the theater district, ask for a city corner view. Great service and centrally located. A quick walk to Millennium Park. Nice gym and friendly staff. lots of food options in the area, would stay again.
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Date of stay: May 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: ask for a city corner view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Cool hotel. Close to everything downtown, One block away from them the Willis Tower on Walker Ave, if you’re a Marriott person, and it’s reasonably priced for the location it’s right across the street from the JW Marriott. Has a very cool inside bar restaurant, it’s definitely a renovation, don’t believe it wasn’t built originally to be a hotel but they converted it from apartment/condo building ( looks historic and Gothic from the outside and they have it lit up in red color). I think the were rooms are fine , clean kind laid out strange due to the conversion, it had an old basic bath tub, but more space than I expected for downtown hotel. Friendly staff. 24 seven 7-Eleven across the street. McDonald’s on the corner with a walk up window and there must’ve been two Starbucks on either side of the block.They had free coffee. Can’t beat the location for the price. Two thumbs up. …
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Easy and conveniently connected to public transportation / and still a great state of the art hotel, enjoyed every moment of it, especially the breakfast was tip-top. Everyone was super friendly, and it felt extremely comfortable to be a guest of such a well nominated W hotel brand. Stayed at 507, which was a suite and it was definitely a lovely room.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kyle Britten, Guest Services / Front Office at W Chicago - City Center
Responded Dec 21, 2022
Welcome back to W, SQUALO85. Thank you for leaving a rave review of our performance of W Chicago - City Center. Looking forward to the opportunity to welcome you back next time you need an escape in The Loop. In the meantime, if there is anything more we can do...just ask! Whatever you want, whenever you want. All the best, KYLE BRITTEN // Director of Welcome
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a family wedding. The reception was held in the hotel and I have to say the cocktail area and the ballroom for the reception were both simply stunning areas of the hotel. The rooms felt a little tired and oddly set up. We had a giant room with 2 double beds (wish there was a 2 Queen option). With all the space, there was no bureau/dresser to put any clothes in and we had one tiny pleather chair where the cushions weren’t attached, making them slide off when you sat. We could have used a better chair and drawer storage. The staff was very friendly and helpful and it was a good location to stay.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kyle Britten, Guest Services / Front Office at W Chicago - City Center
Responded Dec 21, 2022
Welcome back to W, 59ellenb. Thank you for the rave review of the event spaces and services. Coming soon is a full re-design of our guestrooms. We can't wait to be able to show off our new look for everyone. If there is anything more we can do in the meantime to make you want to give us another try, don't be shy. Whatever / Whenever. 24 / 7. Just ask. All the best, KYLE BRITTEN // Director of Welcome
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here for a business meeting as a group and their conference and event staff were really great. The food and drinks were consistently flowing over the 2 days and the staff were highly attentive. The food itself was well prepared and was very tasty. Super high marks all around. The hotel itself was a bit of a mixed bag. This isn’t a true W. I mean it is, but based on comparisons to their W’s, this like a lowercase W. The rooms are spartan and the hotel is wedged between other tall buildings on every side. Meaning every room is dark without any natural light. The water pressure in the shower is non existent. Take a sponge soak it in water and then squeeze it over your head and body. That’s the water pressure. The hotel bar is a lively spot with live music and that was a great feature. The kitchen makes a burger and fries that far exceeded my expectations, like really spectacular. But then the avocado toast was a huge miss. With so many hotel options this wouldn’t be my first choice for a future visit, but if you wind up here, expect a few bright spots and a few dark spots.…
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Kyle Britten, Guest Services / Front Office at W Chicago - City Center
Responded Dec 21, 2022
Welcome back to W, RJPTexas. Thank you for sharing your pro-tips on W with the TripAdvisor community. As much as we would like to change what happens outside our walls, it's what's inside that we're most passionate about. Craft eats and drinks, the sounds of local acts, and a 'whatever you want, whenever you want' approach. If that isn't enough, stay tuned for news of a full re-design to our accommodations premiering soon. All the best, KYLE BRITTEN // Director of Welcome
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly helpful staff. Mediocre rooms but the real problem is if you end up in a room near the L( train which runs on an elevated track) the noise is literally unbearable. I had to change rooms it was so loud from 4am onwards.
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Date of stay: September 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: As far away from the l as possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed here for a night just to enjoy Chicago and we had a very pleasant experience. The staff were more than friendly- particularly, Mohammad, the bell hop who helped us figure out where to park and where to go as well as Kyle, who checked us in. We'd had a horrible experience at a sister BonVoy hotel the night before so it was a huge relief to be treated with courtesy and consideration. The hotel is nice. It'd definitely not as updated as some other properties but our room was clean, pretty spacious and well equipped though we were a little surprised at the lack of a coffeemaker in the room. Nevertheless, as always, the W mattresses were a treat and the room provided us with all the necessities. The downstairs lounge/bar is very nice and comfortable and the location is great to get around most of the major areas in downtown Chicago. We enjoyed our stay a lot and would definitely go back!…
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$229 - $437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w chicago - city hotel chicago, w chicago city center, w hotel chicago, w hotels chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
403
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Frequently Asked Questions about W Chicago - City Center
Which popular attractions are close to W Chicago - City Center?
Nearby attractions include Skydeck Chicago - Willis Tower (0.2 miles), The Magic Penthouse (0.2 miles), and Hamilton (0.2 miles).
What are some of the property amenities at W Chicago - City Center?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at W Chicago - City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Chicago - City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Chicago - City Center?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to W Chicago - City Center?
Conveniently located restaurants include Giordano's, The Village, and The Berghoff Restaurant.
Are there opportunities to exercise at W Chicago - City Center?
Yes, guests have access to a fitness center during their stay.
Is W Chicago - City Center located near the city center?
Yes, it is 0.4 miles away from the center of Chicago.
Are pets allowed at W Chicago - City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Chicago - City Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to W Chicago - City Center?
Many travelers enjoy visiting Garfield Park Conservatory (4.4 miles), The Rookery Building (0.08 miles), and Macy's on State Street (0.4 miles).