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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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521 North Rush Street, Chicago, IL 60611-3646
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!FREE VALET PARKING ($75 value)
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Traveler (535)
Room & Suite (263)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 222 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. Housed within the landmark McGraw-Hill Building, our Chicago, Illinois hotel features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. This 311-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. Offering the best of Chicago from right outside its doors, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Magnificent Mile, minutes from Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Laptop safe
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:FREE VALET PARKING ($75 value)
1183Reviews48Q+A100Room tips
Traveler rating
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Popular mentions
Heidi wrote a review Yesterday
Atlanta, Georgia8 contributions1 helpful vote
This is my favorite property in Chicago. It's in a great location, steps away from Michigan Ave, close to many good food options, plenty of tourist attractions, and shopping. The hotel is always clean, including the rooms, and safety protocols were always put in place to keep everyone safe. The rooftop bar is also not to be missed. The staff is always professional and goes above and beyond to make every stay exceptional. Paul has always personally ensured we had the best stay possible which makes me feel like I am coming home every time I stay there. The rooms are also very quiet which is typically not the norm for hotel rooms. This is part of the luxury collection for Marriott, but the beauty is you truly feel like you are in a boutique hotel. There's a reason Conde Nast was recently nominated as the best luxury hotel in Chicago and number eight in the world.
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Date of stay: October 2021
Rooms
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Service
Room Tip: Rooms are quieter overlooking Nordstrom. If you don't mind the noise, request a room...
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Denise T wrote a review May 2021
Chicago, Illinois2 contributions2 helpful votes
Hotel's Favorite
Thank you to the entire Team at The Gwen for the premium service and hospitality provided across check in, dining both in room and at the restaurants. Special thanks to Ryan at the front desk! The room decor and features i are contemporary yet elegant. Every Team Member here is happy to support the Guests with accommodations! I truly enjoyed my 3 day weekend and will be back again soon!
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Date of stay: May 2021Trip type: Traveled solo
2 Helpful votes
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Response from Brian Adams, Guest Services / Front Office at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Responded May 25, 2021
Thank you for sharing the experience you had here at The Gwen. We are truly appreciative! I'll be sure to pass along your kind words to the staff particularly Ryan. We hope to see you back here soon!
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Tahir K wrote a review Dec 2
New York City, New York5 contributions3 helpful votes
The Gwen was recently nominated conde naste best luxury hotel in Chicago and number 8 in the world, the award is truly deserved, the rooms are beautiful and very classy whether standard room or one of their suites you will not be disappointed. They are part of the Marriott family but not some big box hotel, truly a boutique property in their luxury brand. The staff is so professional and courteous everyone works hard to make every stay enjoyable. The drinks at the rooftop are excellent and well curated by their mixologists and don't forget to try the food at Kostali restaurant there. Our company works with Kathryn and her team and they always make sure our business travel needs are handled. Whether in Chicago on business or a romantic get away you'll love being in the heart of magnificent mile at the Gwen.
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Date of stay: December 2021
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Trip type: Traveled on business
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Chad R wrote a review Nov 2021
Punta Gorda, Belize2 contributions
Came into Chicago with the family. The hotel was beautiful and the staff awesome. Food and drinks were amazing. I recommend the breakfast there, very good and unique breakfast items. The location was perfect to enjoy city life and close enough to the highway to get to other parts of Chicagoland.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Brian Adams, Guest Services / Front Office at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Responded 1 week ago
Thank you so much for sharing such great comments about your experience here at The Gwen! We truly appreciate the feedback and glad you had a chance to enjoy our restaurants. We hope to see you back very soon! Warm regards, Brian Adams, Director of Rooms
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Nikki L wrote a review Nov 2021
2 contributions
We are so lucky to have had our July 2021 wedding at The Gwen Hotel. After our original venue shut down (pre-COVID!), it felt like fate that we chose The Gwen - we could not have handled years of engagement/2 COVID postponements without Vasso and her team. Vasso worked tirelessly to make sure that every detail of our wedding was what we wanted and that we were happy. She was communicative, helpful, warm, and made us feel so supported! She worked extremely hard to help us have the on-site photos that we wanted and made sure that the entire weekend was seamless. And if the wonderful experience working with Vasso wasn't enough, The Gwen is the most gorgeous hotel! The event spaces and guest rooms are beautiful, and all of our friends and family loved spending the weekend there. We cannot recommend having your wedding at The Gwen enough!
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Date of stay: July 2021
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Response from Brian Adams, Guest Services / Front Office at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Responded 2 weeks ago
Thank you for sharing the special experience you had here at The Gwen. We couldn't be more thrilled to be apart of your wedding day and we're so happy everything went so well. I'll be sure to pass along your kind words to Vasso and to the staff. We hope to see you back here for the 1st anniversary! Warm regards, Brian Adams Director of Rooms
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PRICE RANGE
$206 - $637 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad chicago hotel chicago, chicago conrad
FORMERLY KNOWN AS
Conrad Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
311
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Frequently Asked Questions about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Which popular attractions are close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.1 miles), and EscapeHouse Chicago (0.1 miles).
What are some of the property amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and Eddie V's Prime Seafood.
Are there opportunities to exercise at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
The staff speaks multiple languages, including English and Spanish.