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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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521 North Rush Street at Michigan Avenue, Chicago, IL 60611-3646
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (486)
Room & Suite (214)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 212 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. Housed within the landmark McGraw-Hill Building, our Chicago, Illinois hotel features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. This 311-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. Offering the best of Chicago from right outside its doors, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Magnificent Mile, minutes from Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman.
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Room & Suite (214)214
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Paid private parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
Hotel links
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Popular mentions
Logan Waller wrote a review Nov 22
Grand Rapids, Michigan363 contributions36 helpful votes
This hotel was beautiful and extremely chic looking like the great gatsby era. There was hand sanitizer on every level after you get on/off the elevator and the door was sealed upon arrival after being disinfected. It was all very clean and pleasing to the eye. Also, the beds were extremely comfy which made for a great night's rest.
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Date of stay: November 2020Trip type: Traveled with friends
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AClavijo wrote a review Oct 2020
Arlington, Tennessee14 contributions12 helpful votes
Hotel's Favorite
It was our family’s first time staying here and we were really impressed with the decor and cleanliness. Andrew checked us in and was very courteous and professional. Andrew acknowledged our Ambassador status and upgraded us to a suite on the 17th which provided some beautiful views of the Magnificent Mile. The room is stunning and very large for a place in Chicago as rooms usually run small. This hotel really cares about all the details and have taken Covid 19 precautions by sanitizing all touch points in the room. Location is great, two blocks from Chicago River and you literally have tons of restaurant options within a three block perimeter. Trust me, you cannot go wrong.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Katrina wrote a review Nov 13
1 contribution
I hosted a meeting for 20 people in October 2020 (during Covid) and the hotel staff and cleanliness of the property was exceptional. I arrived late the night before the meeting at Vasso waited for me (10pm) to help set-up for the following day and was back at the hotel first thing in the morning when the meeting started. All the F&B was managed very safely . . . every detail was perfect and the attendees enjoyed the cool vibe of the hotel and appreciated the extra precautions put in place to ensure everyone's safety. Love this place and would definitely go back.
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Date of stay: October 2020
Value
Cleanliness
Service
Trip type: Traveled on business
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Response from Brian Adams, Other at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Responded 1 week ago
Thank you very much for choosing The Gwen to host your meeting while in Chicago during these challenging times. It was a delight to hear from you and about your experience. I'll be sure to share with Vasso and the team.. We look forward to welcoming you back in the very near future. Warm regards, Brian Adams Director of Rooms
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beachcombers66 wrote a review Oct 2020
Dallas, Texas15 contributions9 helpful votes
We were in Chicago for at short time and lucky enough to stay at The Gwen, one of the best hotels in the city. The service was excellent. Andrew checked us in and gave us great info on parking and restaurants. Other front desk staff (Ryan, Ariana and Landy (sp?) also gave great customer service. Jason in the bar was very knowledgeable and attentive to our needs, making our stay much more enjoyable. Marco and Jose were so accommodating and friendly to work with at valet. Morning breakfast staff were also great. Hotel is beautiful and very clean. Parking at $25 for self park was a deal and very safe and convenient across Rush street. Nordstrom and other shops are conveniently connected to the hotel.
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Date of stay: October 2020
1 Helpful vote
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Ana M wrote a review Oct 2020
1 contribution
BEST HOTEL EVER !!!! Stayed with my husband for our anniversary and my birthday. I will start from check in- supper friendly, fast and professional. We felt special from the beginning to the end. Gorgeous lobby with bar and rooftop with fire pits, super luxurious! The room was huge, beautiful, super clean with the most beautiful view of Michigan ave and lake. Definitely the heart of true hospitality. Thank you for making our stay truly memorable! ❤️
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$206 - $637 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad chicago hotel chicago, chicago conrad
FORMERLY KNOWN AS
Conrad Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
311
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Frequently Asked Questions about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Which popular attractions are close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.1 miles), and Adagio Teas (0.2 miles).
What are some of the property amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and Steak 48.
Are there opportunities to exercise at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.