We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Blu Aqua Hotel, Chicago

avatar-imageavatar-imageavatar-image
Traveler (1788)
360
Panoramas (42)
Room & Suite (768)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Stay Twice, Get a Free Night
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#90 of 207 hotels in Chicago
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Platinum level
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Kids' meals
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Stay Twice, Get a Free Night
4.5
6,180 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a prime location for urban exploration, the Radisson Blu Aqua Hotel, Chicago garners mixed feedback. Guests commend its modern vibe and the stunning views from well-appointed rooms, though some have called out signs of wear. Despite its proximity to parks and attractions, the additional fees for amenities and parking have left many questioning its value. While the atmosphere and cleanliness receive both praise and criticism, the service quality notably varies, with reports ranging from highly attentive to disappointingly disorganized.
Location
Convenient
Atmosphere
Stylish
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
6180Reviews119Q+A100Room tips
Traveler rating
  • 4,427
  • 1,053
  • 413
  • 172
  • 115
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Jeff L wrote a review Feb 18
9 contributions
The overwhelming smell of weed everywhere we went in this hotel ruined all the other things we liked. The staff were more than helpful and kind. We arrived early and they got us in right away. As we walked to our room, there was a very strong odor of weed in the hallway. We tried another room up 1 floor. Same issue. We decided to leave for an hour and come back since we we didn't have any other options, and we smelled weed again up 9 floors from the second room. The smell seemed to come from the outside hallway / air vents / elevators as well as within the bathroom. I have to think that it's just how the HVAC system is set up, but we left at 10pm and did not sleep here. If the smell of weed wasn't there, everything would have been great. The photo of the bathroom online showed a tub for the smaller rooms and seemingly every room, which definitely isn't the case. Our room did not have a tub, which is misleading at best.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Shelli L, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 6 days ago
Dear V9799SQjeffl Our sincerest apologies for the inconveniences you encountered with housekeeping during your stay. If you would like to provide further detail, please feel free to reach out to us at 312-565-5258 and ask for the manager on duty. We appreciate your honest feedback and will use it to fine-tune our services to minimize future instances like the ones you mentioned.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
TrailBlazer680752 wrote a review Jan 2023
Chicago, Illinois2 contributions
Hotel's Favorite
Aqua Blu is a beautiful hotel successfully melding ultra-modern and industrial interior design in an iconic building close to everything downtown with great amenities and a good restaurant. It's starting to show small signs of wear and tear, like some signage a bit askew and a reading light on a bed's headboard that wouldn't stay on, but it remains my favorite hotel that I can afford to stay at.
Read more
Date of stay: December 2022
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded Jan 10, 2023
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Meghan S wrote a review Feb 12
1 contribution
Probably one of the best hotels I have stayed at! Very comfortable beds, very clean! Not to mention the food from the restaurant was fantastic! I had called down asking for a blanket and one was delivered to my door within 5 minutes. Staff was very nice and accommodating.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Matt Jordan, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 1 week ago
Dear meghansU565EO, Thank you for your 5/5 rating! We are thrilled you enjoyed your stay with us and look forward to hosting you again soon! Kind regards, Matt Jordan, Assistant Front Office Manager Radisson Blu Aqua Chicago
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Barbara R wrote a review Feb 10
1 contribution
+1
This was my 3rd stay at Radisson Blu Aqua and it was great. Hotel staff from Front to Housekeeping to Waiters at Firelake and doormen all were great! room was nice and quiet and views of Lake Michigan. Good customer services provided by front desk staff soon arrival and departure (2/5-2/8/24). Thanks to Aura, Matt & Jennifer and Housekeeping staff Bianca and I don’t have the names of two good waiters at Firelake and the singing chef but service was great and friendly and food was decent. I ordered room service for breakfast 2st morning, it arrived a later than I had requested for the young man delivering was so pleasant I didn’t even bother with raising the issue about time, simply because it was actually within about 30mins if my request don’t all worked out and the breakfast was satisfying. This has become my favorite hotel when in Chicago so far please keep the good work!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Visited for business in 2/5 stayed for 3 days, enjoyed the visit. Close to every downtown...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Matt Jordan, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 1 week ago
Dear, E5383ODbarbarar, Thank you for your kind words about our staff. We're thrilled you had another excellent experience with us! We look forward to hosting you again and will continue providing the best service possible for your Chicago travels! Hospitably yours, Matt Jordan, Assistant Front Office Manager Radisson Blu Aqua Chicago
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gabrielle M wrote a review Jan 2024
1 contribution
Housekeeping department sucks here. I stayed at the hotel for a couple days and the housekeeping staff lacked cleanliness, communication, and time management on responses for my requests. They need new housekeepers and apparently new management because nobody is held accountable.
Read more
Date of stay: December 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Matt Jordan, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 1 week ago
Dear W27LZgabriellem, Our sincerest apologies for the inconveniences you encountered with housekeeping during your stay. If you would like to provide further detail, please feel free to reach out to us at 312-565-5258 and ask for the manager on duty. We appreciate your honest feedback and will use it to fine-tune our services to minimize future instances like the ones you mentioned. Hospitably yours, Matt Jordan, Assistant Front Office Manager Radisson Blu Aqua Chicago
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Andre T wrote a review Jan 2024
Miami, Florida1 contribution
My wife and I spent a week at Radisson Blue and I cannot find a single problem with this Hotel. We came the day after our wedding and was able to immediately check in although we were 3 hours early with the Bell boy helping us take our bags up. We were helped by Jasmine, Liz and Tybark I believe, they aided in getting us a room Upgrade which was amazing. We really only needed a little more space, but they went above and beyond by giving us an even better view, a nicer balcony and a higher floor. The food at the restaurant is very fresh, and the bar drinks are wonderful. 10/10 our go to Hotel when we visit Chicago from here on out!
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: -Prime location
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Matt Jordan, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 1 week ago
Dear andretE8910AH, Thank you for your positive feedback. We are honored that you chose our hotel for your honeymoon and thrilled that you enjoyed your time here! We hope to see you again soon. Kind regards, Matt Jordan, Assistant Front Office Manager Radisson Blu Aqua Chicago
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elham J wrote a review Jan 2024
1 contribution
This place is a total mess! This is a residential building that assigned 18th levels to hotel that’s why it is managed poorly. The maintenance is a joke – I reported a busted handheld shower, and it's like I was talking to a wall, no one cared. And don't even get me started on the pool and jacuzzi – they were practically a biohazard with poop floating around! The valet tried to pull a fast one, overcharging us. When we called them out, things got wild – the dude actually cut the driver's seat with a knife! Talk about unprofessional and crazy staff. To top it off, the building's right next to a fire department, so it's noisy as heck all day.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: This place is a total mess!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SHELLI LUCKETT, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded Jan 19, 2024
Elhamj2024, On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I want to reach out to you regarding your feedback while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to reach out personally and apologize. Please email me at shelli.luckett@radissonbluamericas.com to ensure that we provide you with the best resolution to this matter. Your loyalty is critical in making our hotel a success, so I hope you will give us another opportunity to change your impression. If I can be of any future service, please contact me.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alexis W wrote a review Dec 2023
1 contribution
This is one of the best hotels to stay at in the windy city. The rooms are amazing! And most importantly they treat you like family . Ask for Hassan The Best Bell Man in the Chicago Area ! The second floor is my favorite just go and see for yourself
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from N Mestdagh, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded Jan 18, 2024
Thank you very much for your review. We are blessed to have Hasson as part of our team. We are looking forward to see you soon again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ross P wrote a review Dec 2023
1 contribution
The staff is terrible. They didn't have rooms ready at chdck in so we were an hour late getting in. They also never sent a text as we were told when the room was ready. So we had to stand in a 20 minute line to inquire about the room. We had an appointment so I quickly went up after waiting on a bellhop for 10 minutes to get our bags. There were no towels in the room so we couldn't shower and it then took them 30 minutes to bring them up. Will never stay here again...there are many better options in Chicago.
Read more
Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Shelli L, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded Jan 19, 2024
Dear N566DKrossp, On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I want to reach out to you regarding your feedback while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to reach out personally and apologize. Please email me at shelli.luckett@radissonbluamericas.com to ensure that we provide you with the best resolution to this matter. Your loyalty is critical in making our hotel a success, so I hope you will give us another opportunity to change your impression. If I can be of any future service, please contact me.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brittany B wrote a review Dec 2023
1 contribution
We had a great stay at the Radisson Blu! The location was perfect for exploring the city, and the little park in the middle of the neighborhood with surrounding restaurants was so cute! Banessa at the front desk was absolutely amazing and helped us so much with the check in process and questions we had on the phone! We will absolutely be back again in the Sunmer to explore with our daughter!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Shelli L, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded Jan 19, 2024
Dear brittanybV968OKR, On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. If I can be of any future service, please contact me. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
$178 - $270 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
334
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

RADISSON BLU AQUA HOTEL, CHICAGO $192 ($̶2̶6̶8̶) - Updated 2024 Prices & Reviews - IL

Frequently Asked Questions about Radisson Blu Aqua Hotel, Chicago
Which popular attractions are close to Radisson Blu Aqua Hotel, Chicago?
Nearby attractions include Millennium Park (0.3 miles), Chicago Architecture Center (0.2 miles), and American Writers Museum (0.3 miles).
What are some of the property amenities at Radisson Blu Aqua Hotel, Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Aqua Hotel, Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Aqua Hotel, Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Aqua Hotel, Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Blu Aqua Hotel, Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Ocean Prime.
Are there opportunities to exercise at Radisson Blu Aqua Hotel, Chicago?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Radisson Blu Aqua Hotel, Chicago located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Radisson Blu Aqua Hotel, Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Aqua Hotel, Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Aqua Hotel, Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.