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Radisson Blu Aqua Hotel, Chicago

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221 N. Columbus Drive, Chicago, IL 60601-7801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1700)
360
Panoramas (42)
Room & Suite (707)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Radisson Blu Aqua Hotel, Chicago
Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect.
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Room & Suite (707)707
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking garage
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Kids' meals
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Save Up To 15%
5925Reviews113Q+A100Room tips
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Popular mentions
Ash wrote a review Yesterday
5 contributions4 helpful votes
The desk in our room was full of crumbs and sticky stuff dripping down the sides. Asked them to come clean it and they wiped the top off only. The rugs in the lobby need shampooing. Don’t even look at the floor in front of the restaurant bar. So many crumbs they couldn’t have swept in the last three weeks. The Starbucks baristas could use a customer service lesson in politeness. All in all...wouldn’t stay here again.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Jason wrote a review Jun 13
Franklin, Indiana3 contributions1 helpful vote
The good: Location was great, it's close to everything. It has a parking garage. The room was beautiful, with a decent city view. The bad: The pillows were horrible, flat & chunky. The onsite restaurant service was some of the worst that we have experienced. They had discontinued cleaning services because of covid. The shower leaked out onto the floor. The mini bar fridge did not keep drinks cold. No microwave. No USB plugs.
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Date of stay: June 2021
Value
Location
Service
1 Helpful vote
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SM wrote a review Jun 9
Boston, Massachusetts189 contributions54 helpful votes
+1
Considering due to COVID properties are supposed to be taking extra cleaning measures it seemed like this location wasn’t even doing the bare minimum cleaning. The hallways and elevator looked like they hadn’t been vacuumed since before COVID started. The rooms had visible signs in of being poorly maintained (stains, etc) and just felt unclean all around. Even our balcony had trash on it, a juice container that looked like it had been there for well over a year. The mini bar fridge was even disgusting. When we checked in the woman at the front seemed highly inconvenienced by literally any question. I would recommend steering clear of this hotel, especially with so many options in the area. It’s also on a portion off of Wacker drive that is impossible for ride shares to find due to the upper/lower decks and GPS often confuses them further. Would’ve definitely checked out early if we hadn’t prepaid. This hotel was the low light of an otherwise very good trip.
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Date of stay: June 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Melanie Molina, Other at Radisson Blu Aqua Hotel, Chicago
Responded 2 days ago
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying due to the cleanliness of the elevator and hallways as well as the room at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.
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Gunter Klaus wrote a review Jun 8
Bladenboro, North Carolina3 contributions1 helpful vote
Me and my late wife needed to be away from home for a few days on vacation. The Radlsson Blu turned out to be both welcoming and comfortable. Breakfast offerings were very good indeed and all staff were attentive - nothing was too much trouble. We had a basic room and though the decor was a little dated, it was still roomy, nicely appointed and spotlessly clean. In fact, you can forget completely that you are so near the A12/M25 because it's a little oasis of calm. I would recommend this hotel as excellent value for anyone needing to stay in Chicago.
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
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Response from Jim Marino, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
We're so glad you enjoyed your stay with us. We hope to see you back soon!
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Lisa wrote a review Jun 7
3 contributions3 helpful votes
Pros Hotel lobby was super modern and cute, our room was also almost Vegas themed and cool. Desk was a little banged up from hotel wear and tear, but our room was very clean. The hotel bar had amazing drinks although they did close pretty early the first night we arrived (11pm on a Friday). Front desk staff was pleasant. There is also a Starbucks in the lobby. Cons: Parking, I’m not sure who designed the parking garage situation, but I couldn’t think about older guests trying to navigate the very steep ramp on the first floor of the garage. There are also several very awkward doors to navigate with luggage. The garage is very dimly lit and looks like it hasn’t been cleaned since it was built in 1972… give or take a few years lol! Parking was $52 per day and was self parking (some of the cheapest I saw at places near downtown). Also, the outdoor pool seems as if it wasn’t used in a year, it just has haphazard furniture everywhere and looks as if you’re at a weird corporate pool party, pool chairs were not comfortable, and poolside cocktails were less than impressing. Our room minibar was emptied which was fine with us, but the fridge portion wouldn’t get cold either. Overall I would stay again especially since I know what to expect.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Jim Marino, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
Hello - we're glad you enjoyed your experience with us, and appreciate the feedback. We hope to see you back soon.
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PRICE RANGE
$207 - $418 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
334
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Frequently Asked Questions about Radisson Blu Aqua Hotel, Chicago
Which popular attractions are close to Radisson Blu Aqua Hotel, Chicago?
Nearby attractions include Millennium Park (0.3 miles), American Writers Museum (0.3 miles), and Jay Pritzker Pavilion (0.2 miles).
What are some of the property amenities at Radisson Blu Aqua Hotel, Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Aqua Hotel, Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Aqua Hotel, Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Aqua Hotel, Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Blu Aqua Hotel, Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Giordano's.
Are there opportunities to exercise at Radisson Blu Aqua Hotel, Chicago?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Radisson Blu Aqua Hotel, Chicago located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Radisson Blu Aqua Hotel, Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Aqua Hotel, Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Aqua Hotel, Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.