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All reviews the financial district the executive lounge willis tower the loop soaking tub separate shower lobby bar beautiful hotel art institute huge bathroom union station luxury hotel beautiful lobby front desk staff king room fitness center business meeting
Stayed in the LaSalle Suite one night on 12/1.
Service leaves much to be desired. Arrived at 2:30PM and our room was not ready, no biggie just went to grab lunch, called back at 3:30 and room still not ready. The reason given was that...More
Date of stay: December 2018
1 Thank MarcDS
Response from PietrinaM5, Front Office Manager at JW Marriott ChicagoResponded 3 days ago
Thank you for your feedback and for staying with us at the JW Marriott Chicago. We truly apologize for the experience you have had, and please reach out to the hotel directly and speak to a Manager on Duty if the billing issues you...More
My family and I rented the LaSalle suite and adjoining room for 1 night on Black Friday. The rooms were awesome, and the front desk staff was extremely helpful as well. Highly recommend staying here. We did also eat at the Florintina restaurant, and both...More
Do not stay here! Absolutely after 34 years of travel Worst hotel on the planet.. Ricardo the security manager was simply alwful. Do not stay here ... worst jw Marriot. Wouldn’t comp the night we had to move. Wouldnt upgrade is as water was flooding...More
Date of stay: November 2018
1 Thank Cruiser26214924021
Response from LisaS11104, Assistant Front Office Manager at JW Marriott ChicagoResponded 2 weeks ago
Good Afternoon Cruiser26214924021,
Thank you for your feedback.
We regret the issues you encountered during your stay were not remedied to your satisfaction. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More
Mostly pros with a few small cons.
Pros: the room was very clean and mostly quiet. We did hear some loud folks in the hall around 1 am. The room was very large and the bathroom is REALLY big and nice with a separate tub...More
I was impressed with this hotel. Staff was very attentive to our needs. The executive lounge was nice and although a little on the small side seemed to flow very well. I never had an issue finding a seat. The rooms are good for the...More
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in Chicago, Illinois is located at LaSalle & …MoreAdams and it soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
$160 - $497 (Based on Average Rates for a Standard Room)
Also Known As
Jw Marriott Chicago Hotel Chicago
United States > Illinois > Chicago > Downtown / The Loop / Central
All photos (975)975
Room & Suite (474)
Pool & Beach (2)
Business Center & Event Rooms (4)
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.