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The Royal Sonesta Chicago River North

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Traveler (906)
Room & Suite (770)
Videos (1)
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About

#37 of 219 hotels in Chicago
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
GreenLeaders Silver level

A sophisticated retreat awaits you at The Royal Sonesta Chicago River North. Moments away from Michigan Avenue, Navy Pier and Millennium Park, we invite you to elevate your downtown Chicago experience with captivating design, thoughtful amenities and beautiful natural light pouring in at every turn.

Escape to our indoor urban oasis pool and outdoor sundeck. Experience the Peloton Bike in our state-of-the-art fitness center with a view.

Our Grand Ballroom features a private outdoor terrace and floor-to-ceiling windows with unrivaled downtown views. And we're situated right at the heart of River North, one of the city's hottest neighborhoods, and steps from cultural landmarks.

We invite you to elevate your Chicago experience with us.

Destination Fee

The Royal Sonesta Chicago River North charges a nightly destination fee of $20 that includes coffee and tea in the lobby each morning, premium WiFi, two bottles of water, access to the fitness center including a Peloton bike, access to th

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Indoor pool
Heated pool
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English
Hotel links
:Book Direct for Best Rates
3243Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Bryguy519 wrote a review Yesterday
Philadelphia, Pennsylvania2 contributions2 helpful votes
My partner and I enjoyed a wonderful stay at the Royal sonesta Chicago river north . We were greeted and well taken care of by Sarah and Antwoine . Sarah gave us lots of suggestions of areas to visit since we were out of towners and she had a wonderful welcoming presence . We felt at home with her and we’re so grateful that she was our first interaction at the hotel . Antwoine was amazing as well ! He went out of his way to walk us to a nearby dining destination since we were unsure of exactly where to go . He helped us with our bags and consistently offered his assistance whenever we saw him in the hotel , this made for a wonderful experience. Sarah and Antwoine were so great and we will be back to stay again very soon !
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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joetuco76 wrote a review Jan 2023
Fort Lauderdale, Florida8 contributions
Hotel's Favorite
From the minute we arrived, the hotel staff was very accommodating and friendly. They checked us in many hours early and upgraded our room to a suite for our family of four. The hotel is in a great location for walking to sites such as Millennium Park, Navy Pier, and Michigan Avenue. Not to mention the hotel’s very stylish, modern decor. Thank you Sonesta!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded Jan 10, 2023
Thanks so much for taking the time to leave review on your recent stay! We're so glad you enjoyed your stay with us and we'd love to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelley P wrote a review Jun 1
1 contribution
Location, location, location!!! Close to so many things. We had a car, but walked to many attractions/shopping. Our room was comfortable and we asked for and we’re provided a small refrigerator which was appreciated. Front desk staff was nice and accommodating. But, Bell man Antwonne stole the show. We looked forward to returning each day just to see him. He made us feel like family and gave us lots of good suggestions. He is a gem!
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded yesterday
We are delighted to read your wonderful review and thank you for sharing it with us! We are happy to know that you loved our location and found it convenient to walk to many attractions and shopping. We are also glad that you enjoyed your comfortable room and that our front desk staff was nice and accommodating. But most of all, we are proud of Antwonne and his exceptional service. He is indeed the best and we are fortunate to have him as part of our family. We will be sure to pass along your compliments and gratitude to him and the rest of our team. We look forward to welcoming you back soon at our hotel, where you can always feel at home. Thank you for choosing Royal Sonesta Chicago River North.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin M wrote a review May 2023
1 contribution
Booked a room for a very special friend and I We were greeted warmly by Liss and Sarah. Received a special treat of an upgrade to a deluxe suite. The memory we had was so much more enhanced. These 2 ladies made us feel special from the moment we arrived till the morning we checked out. We will definately go back there and recommends this hotel very highly. Employees that make guests feel as special as they did deserve to be recognized by their managers-as top notch employees and should be proud to have them on their staff.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded yesterday
Thank you very much for your lovely review and for choosing our hotel for your special occasion. We are overjoyed to hear that you and your friend had a wonderful time with us and that Liss and Sarah made you feel special from start to finish. They are both amazing and we are honored to have them in our team. We will be sure to recognize them for their outstanding service and thank them for making your stay memorable. We are also pleased that you enjoyed your upgrade to a deluxe suite and that it enhanced your experience. We hope to see you again soon at our hotel, where you can always expect a warm welcome and a special treat. Thank you for your high recommendation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Body S wrote a review May 2023
Haverstraw, New York22 contributions1 helpful vote
Sarah is AMAZING! The hotel was great too- comfy bed, nice pool, convenient location, cool bar…. BUT Sarah….. she makes the place. A MILLION STARS! Coffee service in the morning is nice. Felt safe with 24hr security and concierge. All around a great experience. But again, SARAH just made my trip.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded yesterday
Thank you so much for your kind words and glowing review! We are thrilled to hear that you enjoyed your stay with us and that Sarah made such a positive impression on you. She is indeed a star, and we are lucky to have her on our team. We will be sure to share your feedback with her and the rest of our staff. We hope to see you again soon at our hotel, where you can enjoy our comfy bed, nice pool, bar, and of course, Sarah’s amazing service. Thank you for choosing us and have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara F wrote a review May 2023
1 contribution
Service from checkin through checkout was very good! The room was clean. Beyond that, the hotel relies on a long past “luxury” rating/reputation. The decor is dated, furnishings in lobby & rooms are showing wear. Lobby is underwhelming and the hotel entrance grubby. No special amenities that one would expect for the luxury price paid (we expected, at minimum, coffee in the room). We were quite disappointed with our overall experience. The River North area and the hotel have lost their luster. If you have a choice in selecting hotels, pass on this Sonesta hotel and location.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded 1 week ago
Thank you for sharing your feedback with us. We appreciate your compliments on the service you received from check-in to checkout, as well as the cleanliness of the room. We apologize if the decor and furnishings did not meet your expectations. I will share your comments with our team for further improvements. We understand your disappointment regarding the absence of certain amenities and the overall experience not meeting your expectations. We value your feedback and will use it to enhance our offerings. We're committed to continuously improving and hope to regain your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La-La wrote a review May 2023
Dallas, Texas2 contributions
The staff was friendly and the rooms were good and clean. The location is a good one and overall very quiet and low key experience which I did enjoy. However, the beds were not comfortable at all and the bathroom doors are sliding doors, they don’t offer much privacy. Parts of the wall paper are peeling as well. There is no room service and the attached restaurant had a limited menu.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded 1 week ago
Thank you for taking the time to share your feedback on your recent stay. We are pleased to hear that you found our staff friendly and the rooms clean. We're glad that you enjoyed the location and the quiet atmosphere of the hotel. We apologize for any discomfort caused by the beds and sliding bathroom doors. We will definitely share your feedback with management team as we work towards improving the guest experience. We are also sorry to hear about the peeling wallpaper and will be sure to address this issue. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deanna wrote a review May 2023
Boise, Idaho1 contribution
The bed was comfortable, but the door was broken to the bathroom and the air didn’t work very well. The bell man, Antwonne was FANTASTIC. He did more for us than the front desk. He gave us directions and gave us suggestions for dining and was just really helpful.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded 1 week ago
Thank you for taking the time to provide us with your feedback. We are happy to hear that you found the bed comfortable and that Antwonne, our bellman, provided you with exceptional service during your stay. However, we apologize for any inconvenience you experienced with the bathroom door and air conditioning. We take all guest feedback seriously and will address these issues with our engineer team to ensure they are resolved for future guests. We appreciate your kind words about Antwonne. He is a valued member of our team and we will be sure to share your feedback with him. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn H wrote a review May 2023
Burnley, United Kingdom4 contributions5 helpful votes
Absolutely loved our stay at this hotel. The rooms were a great size, the hotel was spotlessly clean and the location was fantastic! My teenage daughter particularly loved the pool and rooftop area. What makes this hotel really special though, are the staff. Special mention to Antwonne who we chatted to every day and who was so friendly and helpful. Also to Sarah on the front desk. Staff like these are an absolute asset to any hotel and should be applauded. And if you are considering a trip to Chicago, just go! It’s a beautiful city, stunning architecture everywhere you look. And you won’t go wrong if you stay at the Royal Sonesta River North.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded 2 weeks ago
Thank you for taking the time to share your positive experience at the Royal Sonesta Chicago River North. We are thrilled to hear that you and your daughter enjoyed your stay, especially the room size, cleanliness, and location of the hotel, as well as the pool and rooftop area. We are also delighted to hear that our staff, particularly Antwonne and Sarah, made your stay even more memorable. We will make sure to pass on your kind words to them and the rest of the team. We pride ourselves on providing exceptional service, and it is always rewarding to receive such positive feedback. Chicago is indeed a beautiful city with stunning architecture, and we are glad that you had the opportunity to explore it. We hope to have the pleasure of welcoming you back in the future and providing you with another outstanding experience. Thank you for choosing the Royal Sonesta Chicago River North.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah G wrote a review May 2023
2 contributions
The hotel is beautiful and spotlessly clean, and the room was attractive and comfortable. But staff made our stay the best we’ve ever had, and we stay at a lot of hotels! Sarah at the front desk was so kind and gave great advice for local restaurants and attractions. Antwonne the bellman became a new friend, who we’re so glad we met! This was our first trip to Chicago, but it’s safe to say we’ll be back - and we will definitely stay at the Royal Sonesta again!
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: They included special touches you don’t usually see at this price point, such as umbrellas and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sophie Sawaska, Guest Services / Front Office at The Royal Sonesta Chicago River North
Responded 2 weeks ago
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at the Royal Sonesta and that our staff went above and beyond to make your stay memorable. We look forward to welcoming you back on your next trip to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$241 - $384 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kimpton Hotel Palomar Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
261
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THE ROYAL SONESTA CHICAGO RIVER NORTH $143 ($̶3̶8̶5̶) - Updated 2023 Prices & Hotel Reviews - IL

Frequently Asked Questions about The Royal Sonesta Chicago River North
Which popular attractions are close to The Royal Sonesta Chicago River North?
Nearby attractions include The Escape Game Chicago (0.2 miles), Chicago Architecture Center (0.3 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at The Royal Sonesta Chicago River North?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Royal Sonesta Chicago River North?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Royal Sonesta Chicago River North?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Royal Sonesta Chicago River North?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Royal Sonesta Chicago River North?
Conveniently located restaurants include Eddie V's Prime Seafood, Joe's Seafood, Prime Steak & Stone Crab, and The Purple Pig.
Are there opportunities to exercise at The Royal Sonesta Chicago River North?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Royal Sonesta Chicago River North located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at The Royal Sonesta Chicago River North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Royal Sonesta Chicago River North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta Chicago River North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.