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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 02/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta Chicago River North
Updated 02/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#49 of 220 in Chicago
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.5
GreenLeaders Silver level
Royal Sonesta Chicago River North is conveniently located in downtown Chicago and only minutes from nearby attractions and business destinations. Guests can relax in the thoughtfully equipped guestrooms and suites featuring complimentary Wi-Fi. Enjoy great hotel amenities including an indoor pool, on-site dining, and fitness center. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Rooftop pool
Indoor pool
Heated pool
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Iron
Laptop safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
302Restaurantswithin 0.3 miles
81Attractionswithin 0.3 miles
Contact
505 N. State Street, Chicago, IL 60654-4803
Getting there
GrandChicago L2 min
Merchandise MartChicago L8 min
Rental CarsSee rental cars from $34/day
3153Reviews39Q+A100Room tips
Reviews
Traveler rating
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It’s a bit tired and certainly not a 4 star hotel. Think shower curtain, big bottle bathroom toiletries and worn carpet and you get the idea. Location is ok, ish but it’s in an area that just gets a bit seedy, one block away from more upmarket parts. But here is the real surprise, came back to my room at 5.15 to see bed was not made and room not cleaned ( 2 day stay), I didn’t want cleaning staff bursting in as I was getting ready for dinner so I phoned reception to ask what time rooms were cleaned to be told that this was a union hotel and rooms were only cleaned after a 3 day stay! First time I have encountered that one and guess I don’t mind making my own bed but just not what I expected. Would not stay here again, there are better hotels for the same or less money
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Date of stay: May 2022Trip type: Traveled
Helpful
Hotel's Favorite
Great location. Easy access to Red Line on L. Close to great restaurants. Friendly staff. Seems to be a bit light on amenities that one would expect at a hotel of this class (likely due to new acquisition of hotel and Covid). Be sure to ask for a coffee maker and extra towels. Bed and sheets very comfortable. Room temperature easily adjustable and comfortable. Nice to have a mini fridge to save deep dish pizza for the morning! On site restaurant and bar was closed as of mid July 2021. Room was great for a family of 3. As with any downtown area of a major city, lots of homeless nearby. We never felt unsafe or uncomfortable. We will definitely stay again the next time we stay in downtown Chicago!
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Date of stay: July 2021Trip type: Traveled
Room Tip: I wouldn’t recommend having a car at the property. Uber or take L train. No on site garage that...
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Helpful
Alexander will stay in our heart as a plus to enjoy our trip. Professional, nice, he gave us excellent tips to make our trip to Chicago better. He is by himself a reason to stay in this hotel. I want to thank Alexander so much for taking care of us so perfectly.
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Date of stay: May 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Great area and hotel room was nice and clean. The front desk staff (Alexander) was very welcoming and friendly. He made us feel comfortable and made great recommendations in where to eat around the area. Will definitely go back here again!
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Date of stay: May 2022Trip type: Traveled
Helpful
Not Handicap accessible at all even though offer higher rate rooms stating they are. Over priced room for what you get. Only one elevator working. Parking garage three blocks away. Pictures are deceiving.
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Date of stay: May 2022Trip type: Traveled
Helpful
I used to stay here frequently when it was a Kimpton hotel and it was great. Thoughtful service, great perks, spacious rooms, and literally the best bathtub in the city (in the Spa rooms and suites only), stocked mini bar and snacks, mini fridge and coffee maker in every room, etc. Unfortunately the change in ownership seems to have made a tremendously negative impact. Some of my least favorite features: -Only one elevator was in service, so lines and wait were really long. -The restaurant is closed so there is no in-room or onsite dining, and they didn't share that info until we arrived even though based on other reviews it doesn't look like a new thing. -The mini-fridge was broken -No coffee maker in the room (such a weird amenity to skip!) -Outdated decor and furniture. I have been coming here for like 13 years and the rooms look identical to the first time I stayed. -The whole hotel smells kind of musty now? I think they're not doing any housekeeping during stays, which is pretty weird. -The labels on all the phones have been removed so it's impossible to call the front desk to get, you know, a coffee maker...or a towel...or literally anything. Really too bad that it's lost what used to make it such a fun stay. I miss Kimpton :(…
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: The corner junior spa rooms are really huge and bright.
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Helpful
Staff was friendly and responsive. But check in took 45 minutes with only a moderate line (4 Parties). Hotel restaurant down for renovation - no big deal. Several broken items in room - only outlet in bathroom, bathroom vent fan, shower/bath fixture (stuck on shower only), phone handset and no instructions at all on phone (like what to press for housekeeping…front desk). Only 1 elevator was working all 3 days - serving all 17 floors - so long wait sometimes for that. Room was otherwise comfortable. Nicely equipped fitt mess center. Pool was clean and fun. No housekeeping services provided but not mentioned - maybe a COVID thing. That didn’t bother me. They brought up fresh towels and soap and whatever upon request. Oh - free but horrible internet. Even the premium version was bad and not accessible on my apple devices at all during evening hours (peak times). Admittedly I’m from San Francisco and tech spoiled - absolutely expect fast and consistent internet at 4 star or better hotels - even if not free.…
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Average hotel. In a good location in river north, but pretty ran down. Needs updating. Rooms are pretty decent in size but bed wasn’t very comfortable. Restaurant/bar not open in hotel and All the couches in the lobby area had stains on them. Needs a lot of attention. Wouldn’t need to go back there.
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Date of stay: April 2022Trip type: Traveled
Helpful
Kind of a mediocre hotel. Especially terrible if you're coming in on any sort of perk or with status. Came in really late. The door is locked at night and the intercom is broken, so we couldn't get in or get the front desk attention in 20 degree weather. Eventually pounded on the door enough to be noticed. Because we came in so late (we were driving cross country), they didn't have our reservation booked anymore. Had to call IT to get it back up. Took them 45 minutes. We booked with hotel collection with American Express which gives you $100 to use at the hotel and room upgrades. Was told no room upgrades were available (the hotel was half empty so definitely untrue). They also said the restaurant and bar were closed, which meant you could only use the credit on parking $40 a night for OFFSITE parking with no in-out privileges. And on their snacks - literally a joke. $14 for a handful of popcorn, $12 for 1 oz of trail mix. $17 for a grab and go breakfast that was literally yogurt, a frozen elementary school muffin & orange juice bottle, and an orange. Can't eat wheat so I guess yogurt and an orange. No coffee, no real snacks, literally nothing. Was told they couldn't offer us check out at 2pm (again, this is on a sloooow Wednesday) so that my husband could take his work meeting in the hotel. Since there is no food, we went to the conscience store next door and got food to eat. Came back to find out there's NO MINIFRIDGE in the room. There is literally just an empty cabinet with no fridge. There was also NO PLUG at the work desk! We had to BUY an extension cord and run it from the end table across the room so my husband could work at the desk with power to his laptop. I don't expect high end amenities but even a motel 6 has a place to plug in at the desk. Ended up with $80 credit left, and they were out of 4 of the 12 items for purchase at the desk. Just bought random stuff to take on the plane. No restaurant, no mini fridge, no real amenities, no upgrade, no on site parking. Coffee only available before 10am. No late check out. No plug for the desk. Just a lot of no for a $200/night hotel room. 2 stars because the bed was comfortable (lumpy pillows tho), it had high ceilings, and the location was good. It was my first time staying in a Sonesta hotel. Probably wouldn't again. Honestly, you should just stay at the embassy suite across the street.…
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Date of stay: March 2022Trip type: Traveled
Room Tip: Just purchase parking for the garage on spot hero or any pre-paid parking app. Don't bring food...
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1 Helpful vote
Helpful
The doorman was very friendly and welcoming as were the front desk people. The rooms are small but adequate and comfortable. The location is great. Unfortunately there is no on site parking or valet available.
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Date of stay: January 2022
Value
Service
Sleep Quality
Helpful
PRICE RANGE
$227 - $368 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kimpton Hotel Palomar Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
261
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Claim Your Listing Frequently Asked Questions about Royal Sonesta Chicago River North
Which popular attractions are close to Royal Sonesta Chicago River North?
Nearby attractions include The Escape Game Chicago (0.2 miles), EscapeHouse Chicago (0.2 miles), and Richard H. Driehaus Museum (0.2 miles).
What are some of the property amenities at Royal Sonesta Chicago River North?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Royal Sonesta Chicago River North?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Royal Sonesta Chicago River North?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Royal Sonesta Chicago River North?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Eddie V's Prime Seafood, and Tanta.
Are there opportunities to exercise at Royal Sonesta Chicago River North?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Royal Sonesta Chicago River North located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at Royal Sonesta Chicago River North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta Chicago River North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta Chicago River North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Sonesta Chicago River North?
Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), The Rookery Building (0.9 miles), and Macy's on State Street (0.5 miles).