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Waldorf Astoria Chicago

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1,967 Reviews from our TripAdvisor Community

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Showing 1,912: English reviews
Austin, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 9, 2013

I can't say enough good things about this hotel. After having a very mediocre experience at The Sofitel (another luxury hotel just down the street), I was hoping that my experience at the Waldorf Astoria would prove to be more positive. Indeed it was! This is probably one of the nicest hotels I've ever stayed at. The location is very... More 

Helpful?
2 Thank MariaLuvsNOLA
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MariaLuvsNOLA, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay during your last visit to the Windy City. I am sorry to hear that you had a disappointing experience in your last hotel stay in the city; however, I am delighted to read that we provided you with a positive memorable visit. Thank you for... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

When can I move in??? I loved my stay at this hotel!!! As a Chicago native, I have stayed at many downtown hotels while spending a night on the town, and this was BY FAR the best. The suite we stayed in was very elegantly and tastefully furnished (I find overly oppulent design to be gaudy). This was the perfect... More 

Helpful?
1 Thank Liz M
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Liz M, Thank you so much for such positive feedback regarding your recent stay with us. I am delighted to read that you found at the Waldorf Astoria Chicago your “home away from home.” Thank you for your gracious comments regarding our guest rooms and all their unique amenities, the hotel location and the food and service in our... More 

Chicago, Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 5, 2013

No lapse in stellar service here! From our arrival to departure, exemplary service prevailed. Usually you'll experience ONE stand-out employee that makes your visit a pleasant one, with it lacking in other service areas. Here, at the Waldorf-Astoria Chicago, all staff employees, from doorman, to front staff, to housekeeping, to account manager, we're dedicated professionals, providing "above and beyond," service!... More 

Helpful?
2 Thank Mommamia27
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Dee A, Thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. I am truly delighted to learn that you found comfort in your suite and that our service team was able to graciously assist you throughout your visit. Thank you so much for recommending the Waldorf Astoria Chicago.... More 

Miami, Florida
Level Contributor
145 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed February 4, 2013

Easily the best place to stay in Chicago. Great location and amazing staff. Beautiful hotel! Rooms have great amenities and very nice balconies which you dont see too often. There is no decision, stay here! Oh and the spa is absolutely beyond words.....great gym and indoor pool too.

Helpful?
2 Thank TheMiamiUrbEx
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear CSCFBahamas88, Thank you so much for taking the time to share your last experience at the Waldorf Astoria Chicago on TripAdvisor. I am delighted to learn that you and your family enjoyed your room, with its unique amenities, especially its balcony, and our Elysian Spa and Fitness Club. Thank you as well for your kind words regarding our service... More 

Champaign, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 4, 2013

Cannot say enough wonderful things! We spent Saturday night and had a wonderful time. We had reserved one suite and our other room was upgraded to a suite. It was our 27 year old son's birthday, and the room made the Chicago trip even more special. The quality of this hotel is pervasive throughout! Will definitley be back. Thank you.

Helpful?
1 Thank Champaign1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Champaign1, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate your son’s birthday this past Saturday. It gives me great pleasure to read that you enjoyed your suites and that you would love to visit us again. We truly value your loyalty and can’t wait to personalize your next visit, hopefully in the very near future.... More 

Chicago, Illinois
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 2, 2013

The Waldorf Astoria is a stunning hotel in a wonderful location! We had a very spacious room with sitting area, fireplace, and a beautifully stocked bar complete with ice. The property is one of the best locations in Chicago. During our stay, we walked a few short blocks down the street for afternoon tea and all the shopping one could... More 

Helpful?
4 Thank p0tter32
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear p0tter32, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your last visit to the Windy City and for your positive feedback with regard to your experience. I am excited to read that you find the hotel’s location ideal and that you found your suite comfortable, warm and welcoming. I truly appreciate... More 

Louisville, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 1, 2013

Perfect location! Excellent hotel. Staff was wonderful! Rooms incredible! My family was impressed with all the amenities. My favorite part is I didn't have to reach in my pocket to give tips, it was included in the room rate.

Helpful?
3 Thank Thomas D
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Thomas D, Thank you for your review of your recent stay with us. We truly value your feedback. I am delighted to read that you enjoyed the hotel’s location, your room with all of its unique amenities, and our no tipping policy. Also, thank you for your kind words regarding our service team. It’s rewarding to read that we... More 

New York City, New York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 28, 2013

I stayed at the Waldorf Astoria in Chicago on January 24. The hotel is beautiful, and the rooms place the hotel among Chicago's finest. Mine had a gas fireplace, lighting control, and an extravagant marble bath with very large walk in shower. The hotel let me check in early, and the internet was included in the room rate. I have... More 

Helpful?
5 Thank peterbnewyork
WAChicago, Director of Hotel Services at Waldorf Astoria Chicago, responded to this review

Dear peterbnewyork, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay during your most recent business trip into Chicago. I am delighted to learn that you enjoyed the room’s décor and its different amenities. However, I am terribly sorry for the inconsistencies in the quality of our service throughout your visit, especially in regard to your... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

Surprised my wife for her milestone birthday with a trip to Chicago. Granted it was in January, but when you are staying at The Waldorf Astorica does it really make a difference? It may have been cold in the windy city, but the fireplace in the room and warm staff made it extremely comfortable. Our trip started a few days... More 

Helpful?
2 Thank Jkratch
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jkratch, Thank you for selecting the Waldorf Astoria Chicago to celebrate such a special occasion and for sharing your experience on TripAdvisor. I am delighted to read that the team was able to make your wife’s birthday extra special and that you both enjoyed the hotel’s different amenities, especially the Spa and Fitness Club. Thank you for your kind... More 

USA
Level Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed January 28, 2013

Excellent property and flawless service. There are many outstanding hotels in Chicago but this is certainly in the top three. The design is beautiful and one of the most shocking elements is the sound insulation of the rooms. We had a room right near the elevator and over the street but could not hear anything from inside. Wonderful rest. The... More 

Helpful?
3 Thank SearchingUsa
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear SearchingUsa, Thank you so much for your candid feedback of your recent stay with us. I am truly delighted to learn that the comfort of your room enabled you to enjoy a wonderful rest during your visit. Your kind words regarding the hotel’s décor and ambiance and the level of care and professionalism of our service team are highly... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $421 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
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