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Waldorf Astoria Chicago

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#9 of 187 Hotels in Chicago
Certificate of Excellence
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Waldorf Astoria Chicago
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2,181 Reviews from our TripAdvisor Community

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Showing 2,122: English reviews
Chicago, Illinois
Reviewed 2 weeks ago

No matter how awful you feel, the Waldorf Astoria Chicago is your panacea. The rooms are soundproof and private and beautiful. The service is impeccable and they are pleased to fill requests, large and small.

Review collected in partnership with Waldorf Astoria
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Helpful?
2Thank 326dmcslp
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 326dmcslp, Thank you so much for sharing your feedback of your experiences at the Waldorf Astoria Chicago. It gives me such great pleasure to learn that you enjoy the ambiance and decor of the hotel, but most importantly, I am truly happy you feel you have received efficient and friendly assistance throughout your stays. Please know that your loyalty...

Greater Cincinnati
Reviewed 2 weeks ago

We love staying at Waldorf Hotel we were in the right place in the right location with excellent service happy employees exceptionally nice room very comfortable weather was good inside a room access to Chicago was outstanding yeah you could ask for better

Review collected in partnership with Waldorf Astoria
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2Thank Henrywschneider
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Henrywschneider, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me such great pleasure to read that you felt you were in the right place whilst visiting Chicago! Thank you for your very kind comments pertaining to our service team and our accommodations in general. We will look...

Germantown, Tennessee
Reviewed 2 weeks ago via mobile

My family chose The Waldorf Astoria for our weekend trip to see the play Hamilton. Could not have been happier with the hotel, location, service or value. Impeccable service, beautiful and spacious rooms and wonderful food made the stay just as grand and enjoyable as the play!

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1Thank hadji2242016
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear hadji2242016, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your weekend trip to see the play Hamilton. I am truly pleased to learn that you enjoyed the hotel's location and that our service team was able to make your visit a little more enjoyable. It is rewarding to read that your...

Chicago, United States
Reviewed 2 weeks ago

Great Hotel staff and location are terrific! Beautiful Hotel very consistent and outstanding service every time I stay at this Waldorf. Staff is beyond friendly and the service is world class. It is one of my favorite hotels to stay in the country.

Review collected in partnership with Waldorf Astoria
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Helpful?
4Thank Y1955OZkevino
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Y1955OZkevino, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you for taking the time to share your candid feedback with us. Please know that we highly appreciate and value you as our loyal guest. Thank you also for your very kind words pertaining to our service team. I have shared them...

Reviewed 2 weeks ago

My wife and I enjoyed outstanding accommodations with wonderful amenities at the Waldorf Astoria. This Hilton property is located a few blocks from the Water Tower Place for "mall shopping" and the John Hancock building. The upscale 900 Shops are across the street from the hotel and so are several fine dining restaurants. The Original Pancake House is only two...

Review collected in partnership with Waldorf Astoria
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3Thank robert s
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear robert s, Thank you for taking the time to share your feedback of your most recent visit with us. I am delighted to learn that you found our location enjoyable. The Gold Coast is indeed a charming neighborhood with a fantastic array of unique shopping and delightful dining options. I am also glad you enjoyed our accommodations and the...

Reviewed 3 weeks ago

This hotel is a must see; we upgraded our room so we had a romantic fireplace and balcony in the room. The tub was a great place to relax while enjoying views of the city. Beautiful lobby and bars. Great location!

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3Thank Kristenleah83
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Kristenleah83, Thank you for your review of your most recent stay at the Waldorf Astoria Chicago. I am truly happy to learn that you and your travel companion had a relaxing and romantic visit enjoying the amenities your hotel room offered, especially the cozy fireplace and the view from your balcony. I am also glad you enjoyed our location...

Park Ridge, United States
Reviewed 3 weeks ago

The Waldorf-Astoria Chicago totally exceeded our expectations. The service was second to none. Every staff member greeted us with a smile. Exceptionally clean and quiet. I would highly recommend to anyone traveling to Chicago.

Review collected in partnership with Waldorf Astoria
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3Thank C9592ZJjamesc
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear C9592ZJjamesc, Thank you so much for your kind comments pertaining to your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that our team was able to consistently make you feel welcome and that your experience exceeded your expectations. We sincerely appreciate your high recommendation of our hotel. Your loyalty is highly valued and...

Chicago, Illinois
Reviewed 3 weeks ago

We love the Waldorf Astoria Chicago so much that we do staycations (we live in Chicago) at the hotel! The rooms are beautiful and spacious and the location is perfect, as it's in right downtown Chicago. The staff is always friendly and anything you could possibly need is at the hotel. The only downfall is that the snacks in the...

Review collected in partnership with Waldorf Astoria
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4Thank Lindsaylou1982
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Lindsaylou1982, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay to do your staycations in our charming Windy City and thank you for taking the time to share your candid feedback with us. I am truly delighted to read that you have found the hotel's location convenient and that you are able to...

Chicago, United States
Reviewed 3 weeks ago

In the middle of the active Gold Coast, I can find my Oasis. Exceptional staff, the hotel is beautiful. Common areas are small, but the rooms are large and very well appointed. The Spa is great! Love the steam room, hot tub and rainfall showers. All interactions with staff were very professional and staff is well trained and empowered to...

Review collected in partnership with Waldorf Astoria
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3Thank 303jorgen
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 303jorgen, Thank you for taking the time to share your candid feedback pertaining to your most recent visit with us. I am delighted you found your suite comfortable and you were also able to enjoy the amenities the hotel offers, especially our Spa & Health Club. Thank you for your kind words with regard to our service team. It...

Boston, MA
Reviewed 4 weeks ago

Lovely and elegant hotel in great neighborhood. The rooms are huge and well appointed with marble bsths with double sinks .....all the niceties like slippers left out and cream as you would expect ...the stuff is loveky. Walking to water tower place and all the nice stores...

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3Thank Opinioned_traveler
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Thank you for kind opinion. Our team prides themselves on providing True Waldorf Service with sophisticated comfort in a historic destination, so your stay is filled with unforgettable moments.

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $374 - $739 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#5 Spa Hotel in Chicago
#9 Luxury Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Waldorf Astoria Chicago staff and other travelers.
17 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“several of their suite types offer private balconies with partial view of lake”
 of 5 bubbles michaeln595, 5 days ago | Read review
“North views are the best.”
 of 5 bubbles chrishV8466BJ, 4 weeks ago | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
 of 5 bubbles GoKate, Jan 22, 2017 | Read review
“My favorite room is the Astoria Suite with fireplace and terrace!”
 of 5 bubbles Mom2MGirls, Jan 18, 2017 | Read review
“If possible try to get a balcony at least”
 of 5 bubbles R8789GRmarkw, Jan 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question