We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Waldorf Astoria Chicago

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Waldorf Astoria Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,963 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,908: English reviews
Novi, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

As always the rooms are great and the staff is very nice and attentive. We were in town for a babymoon. Only negative was the room service. Food quality and presentation was subpar. A bit bummed since we were really excited to have one of our nights in robes, slippers, great room service and a movie and the food was... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Nicholas K
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Nicholas K, Thank you for choosing the Waldorf Astoria Chicago for this special getaway and thank you also for sharing your feedback. It gives me great pleasure to read that you enjoyed your room and the amenities the hotel offers. On the other hand, I regret to read that our In Room Dining service did not meet your expectations... More 

Scottsdale, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent up-scale hotel. Great location right on Rush. Maybe one of the newest hotels in downtown Chicago and in perfect condition. Just like staying in a new home. We had a suite with a balcony and great view of the airshow very nice place to relax.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Doug N
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Doug N, Thank you so much for sharing your feedback of your most recent visit with us. I am delighted to read that you enjoyed your suite with the amenities it had to offer, especially the view from its balcony. I am also happy to learn that you had the opportunity to explore our beautiful Gold Coast. It is... More 

Miami Shores, Florida
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location and decoration; mixed feelings about the rest of the experience--the bathroom was comfortable and beautifully appointed. The living room part of the suite was cozy and inviting, but unfortunately the bed left a lot to be desired. We stayed here for a conference and the conference facilities as well as the meals were fantastic. Even though there was... More 

Helpful?
Thank airene2016
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear airene2016, Thank you for sharing your feedback of your most recent visit with us. I am pleased to learn that you found the hotel's location enjoyable and that you were not disappointed with our event space and service. On the other hand, I sincerely regret to learn that the quality of your sleep was affected by the mattress in... More 

Vernon Hills, Illinois
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is my first time staying at a luxury brand hotel. I was fortunate enough to get this room for one night and I wish it could have been longer. I am definitely planning on coming back if I ever get the opportunity again. Checked in a little after 9PM and was so ready to put my stuff away. The... More 

Helpful?
Thank eunice0929
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear eunice0929, Thank you for taking the time to share your candid feedback of your visit to the Waldorf Astoria Chicago and most importantly, thank you for giving us an opportunity to serve you! I am delighted to read that your overall visit was enjoyable. I apologize if the view from your room was not enjoyable. Thank you for your... More 

Houston, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I would consider the Waldorf Astoria Chicago to be one of the best hotels in the world. We stayed in the Waldorf Suite that is spacious that separates the bedroom with the living room with a fireplace. The bathroom was spacious and for some reason the overall hotel and rooms gave us a sense of comfort. It is one of... More 

Helpful?
Thank fishking88
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear fishking88, Thank you for sharing your feedback of your most recent visit with us. I am delighted to read that you found comfort staying in one of our Waldorf Suites and that you enjoyed the various unique amenities it had to offer, especially the warmth of its cozy fireplace. It is truly rewarding to read that your entire visit... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

Very disappointed with my recent stay. Upgraded to a suite with poor air conditioning, mattress that tilted toward the floor and a poor bathroom. Worst of all it took multiple conversations to resolve the situation satisfactorily.

Helpful?
Thank Laura B
WAChicagoHotel, Director of Guest Services at Waldorf Astoria Chicago, responded to this review

Dear Laura B, Thank you for your feedback of your most recent visit with us. I read with deep concern that your past visit has been disappointing. Please accept my apologies for the inconvenience caused by the faulty air conditioning in your suite and the condition of your mattress and bathroom. Please know that this is certainly not the quality... More 

Colombo, Sri Lanka
Level Contributor
207 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check in was a nightmare as they had promised us rooms next to each other which was not the case. It took me 30 mins and some drama to get rooms nearby, rooms were not clean when we arrived in the room, so overall not a pleasant experience. However the next day they changed the rooms and gave us connecting... More 

Helpful?
Thank budsy987
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear budsy987, Thank you for taking the time to share your feedback of your most recent visit with us. On the one hand, I truly regret to read that your visit did not start off the way we would have wanted. I sincerely apologize for the inconvenience caused by your rooms not being ready or next to each other at... More 

Boston, Massachusetts
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I am a little sad about writing this review because this property cries out for and deserves to be rated as a 5 star but it simply is not there yet. Reservations (they don't have an onsite reservation department that I thought was required for all 5 stars -- not just to help you navigate room types but to help... More 

Helpful?
Thank WestEastOne
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear WestEastOne, Thank you so much for your feedback of your most recent visit with us. On the one hand, it gives me great pleasure to read that you found our location convenient and you found the layout and decor of our property well appointed. On the other hand, I regret to learn of the inconveniences you encountered during your... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay and the staff was amazing! Room was beautiful, pool was refreshing and the Spa was AWESOME! I loved that they had complimentary water at check in and at checkout. My family felt like royalty everything we returned and were welcomed back by a smiling staff! It's a great Hotel and a must if you are... More 

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank nicholasp411
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear nicholasp411, Thank you for taking the time to share your candid feedback pertaining to your most recent visit with us on TripAdvisor. It gives me great pleasure to read that you enjoyed our accommodations and the amenities the hotel has to offer, especially our Spa & Health Club. Thank you for your kind comments with regard to our service... More 

pittsburgh, United States
1 of 5 stars Reviewed 1 week ago

1 hour to check in after arrival time of 3.15pm Kept me waiting in reception and I had to chase them continually for a room rubbish from another room left in my room breakfast choice VERY ordinary and woman who seated people was arrogant and acted like it was all too much trouble Waldorf need to change ASAP pathetic attempt... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Paul M
Questions? Get answers from hotel staff and past guests. Ask a question

731 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (512)
Viewed
Room/Suite (180)
Viewed
Hotel & Grounds (53)
Viewed
Bathroom (52)
Viewed
Pool/Beach Area (6)
Viewed
View from Room (26)
Viewed
Dining (11)
Viewed
Business Center/Function Rooms (2)
Viewed
2:39
Videos (1)
Viewed
Other (181)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (99)
Viewed
Executive Suite (39)
Viewed
King Deluxe Room (36)
Viewed
Dining (7)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (120)
Viewed
Room/Suite (26)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (23)
Viewed
Dining (7)
Viewed
Business Center/Function Rooms (9)
Viewed
Pool/Beach Area (1)
Viewed
Other (52)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#1 of 185 in Chicago
5.0 of 5 stars 1,731 reviews
Gold Coast
The Talbott Hotel
The Talbott Hotel
#3 of 185 in Chicago
5.0 of 5 stars 2,441 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
The Peninsula Chicago
The Peninsula Chicago
#2 of 185 in Chicago
4.5 of 5 stars 1,248 reviews
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#6 of 185 in Chicago
4.5 of 5 stars 1,321 reviews
Show Prices
Show Prices
Show Prices

Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $424 - $691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Hotels.com, Odigeo, Priceline and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay