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Waldorf Astoria Chicago

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#15 of 187 Hotels in Chicago
Certificate of Excellence
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Waldorf Astoria Chicago
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2,211 Reviews from our TripAdvisor Community

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Detroit, Michigan
Reviewed yesterday NEW

Everything about our stay was incredible! We were greeted with incredible, kind staff and were upgraded to room with a balcony and fire place! The room was absolutely heaven--we used the tub every day. And the TV in the bathroom mirror was so cool! They have DVRs on both TVs, which was a nice bonus. The bathroom was just beautiful,...

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Helpful?
Thank Haley M
Hartford, Connecticut
HOTEL’S FAVORITE REVIEW
Reviewed March 20, 2017 via mobile

We visited Chicago for a 5 day weekend, staying at the Waldorf. Absolutely wonderful! The room was gorgeous and very clean. Great bathroom (tv in one of the mirrors) and plenty of room overall. The bed is also very comfy. The fitness area was great- plenty of treadmills, bikes, etc. and a full spa. We ate in the bar the...

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1Thank Yodaman100
About Hotel's Favorite Review
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Yodaman100, Thank you so much for taking the time to share such candid feedback of your most recent visit with us on TripAdvisor. It gives me such great pleasure to learn that you enjoyed all of the different components of your visit, especially the amenities the hotel offered and our location in heart of our charming Gold Coast. It...

Cincinnati, Ohio
Reviewed 2 days ago NEW

Bathroom lighting is awful. I could not see to apply my make up. It really is a problem. I Ben had a lamp put in the bathroom but it didn't really help. I also thi you should go back to free coffee from 7-9 like before. Hate keirig machines. Wasteful to environment.

Review collected in partnership with Waldorf Astoria
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Thank U6297WSamyj
Santa Fe, New Mexico
Reviewed 3 days ago NEW

Location is perfect, the rooms are sizable and very comfortable. This trip I had a wonderful balcony with a view onto Oak street, simply wonderful! Staff is welcoming and friendly Highly recommend to anyone

Review collected in partnership with Waldorf Astoria
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Thank G5996CFwendym
New York City, New York
Reviewed 4 days ago NEW

This is the first time I write a review. I never find the time. But I really want this time to thank the personnel of the Waldorf Astoria. The hotel is a five stars, so you expect comfort and politeness. But I have a few special needs (allergies, dietary needs etc) and in my travels I have rarely - if...

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Helpful?
Thank Ann-Augustine
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Ann-Augustine, Thank you so much for taking the time to share your candid feedback with us. I speak on behalf of the team when I say that I am truly humbled by your positive remarks pertaining our staff. I am delighted to read that you felt comfortable and well taken care of. Your feedback has been shared with our...

Chicago, United States
Reviewed 5 days ago NEW

The room (#1006) was very good. The service was superb. The house courtesy car made several of our activities much more convenient. Overall, it was the best hotel I have stayed at. The only suggestion I have is that maintenance replace the finial on the floor lamp - it was missing. Thank you.

Review collected in partnership with Waldorf Astoria
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Thank johnpZ7619ZI
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear johnpZ7619ZI, Thank you for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read you enjoyed our accommodations, but most importantly, it gives me such great pleasure to learn that our service team was successful in making your visit a little more enjoyable. Our team has taken note of the missing...

Newnan, Georgia
Reviewed 1 week ago NEW

Our stay at the Waldorf was outstanding. The Deluxe King room with the fireplace we stayed in was beautiful and relaxing. Prior to our arrival I requested champagne and chocolates be delivered. The concierge staff especially Sofia was amazing and made sure all of our requests were taken care of. In the morning we ordered room service. The French toast...

Review collected in partnership with Waldorf Astoria
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Thank Tonya G
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Tonya G, Thank you for taking the time to share such candid feedback of your most recent visit with us and thank you for your positive comments pertaining to Sofia's assistance. She is indeed a great asset to our team. I have shared them with her and the entire staff for comments like yours are what continue to inspire...

Pelham, New Hampshire
Reviewed 1 week ago

The hotel is absolutely beautiful. I was disappointed with the staff. They were very friendly, but not very informative. I was there for three days and did not find out until the third day that they had a car service available. Also, I was never informed about the exercise facility. I paid for a five-star hotel and was unable to...

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Thank michaeljfarris
Marlene P, General Manager at Waldorf Astoria Chicago, responded to this review

Dear michaeljfarris Thank you for your feedback with regard to your recent visit with us. I sincerely regret to read that your visit fell far below your expectations. On the one hand I am delighted our team members were friendly, however, without providing useful or specific responses for your needs we fall short in your expectations and our own. Please...

Oregon
Reviewed 1 week ago

Very nice hotel. Good location for for shopping and great restaurants nearby to eat and drink. Safe to walk around at all hours of the day or night. Across the street from a drug store and a grocery store!

Review collected in partnership with Waldorf Astoria
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Thank dreamland08
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dreamland08, Thank you so much for sharing your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to learn that you enjoyed exploring our charming Gold Coast. It is indeed a fantastic neighborhood with so much to offer. We will look forward to our next opportunity to serve you when your travels bring you...

Concord, North Carolina
Reviewed 1 week ago

We recently stayed for 4 days on a pleasure trip to Chicago (had theater tickets to Hamilton). We really enjoyed the Waldorf Astoria. The location is great - very convenient to some of the best of shopping and restaurants. We also got a great AAA rate on a wonderful suite on the 16th floor. We were very impressed with the...

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Thank PKARRA-Vacationers
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear PKARRA-Vacationers, Thank you so much for taking the time to share such detailed feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me such great pleasure to read that you enjoyed exploring our beautiful neighborhood and that our service team was able to make your visit a little more comfortable. I sincerely regret to read...

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $400 - $793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#9 Spa Hotel in Chicago
#13 Luxury Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Waldorf Astoria Chicago staff and other travelers.
17 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“suite with a balcony-Gold Coast view”
msangalang, 4 weeks ago | Read review
“several of their suite types offer private balconies with partial view of lake”
michaeln595, Mar 20, 2017 | Read review
“North views are the best.”
chrishV8466BJ, Feb 20, 2017 | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
GoKate, Jan 22, 2017 | Read review
“My favorite room is the Astoria Suite with fireplace and terrace!”
Mom2MGirls, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question