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Waldorf Astoria Chicago

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11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
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1,927 Reviews from our TripAdvisor Community

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Showing 1,876: English reviews
Greensburg, Pennsylvania
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed there on the 20th. Staff was great, the room was awesome. Great location to see the city and walk Michigan Ave. the lights are a bit confusing but not a big problem. No one at the front desk could explain them over the phone. I have stayed there twice. Great both times.

Helpful?
1 Thank PSU-JOHN-S
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear PSU-JOHN-S, I thank you for staying with us again at the Waldorf Astoria Chicago and thank you for sharing your feedback with us. I have shared your concerns pertaining the lighting in the rooms being a little confusing with our Guest Services Director so that there is a more thorough orientation of the rooms for our guests. Thank you... More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A large bathroom. Separate tub, shower, and toilet. The spa was nice. An outdoor sitting area with a relaxed atmosphere. Swimming pool and elevator were the bad parts of the stay. Elevators were slow and kept requiring maintenance. Swimming pool needs proper stairs. It is a lap pool that requires you to climb down the wall with steps embedded in... More 

Helpful?
1 Thank 31Abelle
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 31Abelle, Thank you so much for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. On the one hand, it gives me true pleasure to read that you enjoyed your overall visit. On the other hand, I truly apologize for the inconvenience you experienced while using the elevators and our Health Club pool. I have... More 

Scarsdale, NY
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Waldorf Astoria in Chicago was a sensational hotel. We were able to get a gorgeous suite through their summer sale. The furniture was elegant and the location perfect. It was close enough to all the spots but located on a quiet street. It's a smaller hotel which made it that more special. The only drawback was the $70 overnight... More 

Helpful?
1 Thank BarbNY
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear BarbNY, Thank you for taking the time to share your feedback of your most recent visit with us. I am delighted to read that you enjoyed taking advantage of our summer sale package and you enjoyed staying in one of our suites. It is also a pleasure to learn that you were able to explore our fun neighborhood, the... More 

Woodbury, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay. High class at its finest. The house car that took us around was phenomenal. The concierge helped us out tremendously. The room was very clean. Staff was friendly and very helpful. I would highly recommend this hotel to anyone. You pay for what you get and thats a top shelf hotel.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Justin K
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Justin K, Thank you so much for sharing your review of your most recent visit with us. I am delighted to read that your enjoyed the various amenities and services the hotel offers, especially our House Car and our Concierge services. It is truly rewarding to read that our team was successful in making your visit a little more... More 

Fort Wayne, Indiana
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A good nights sleep after 16 hours of flight! In the morning my wife had a facial and massage and I a massage and steam! A great way to end a memorable vacation! The spa is wonderful and is extremely clean! The staff is impeccable!

Helpful?
1 Thank greeklaw
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear greeklaw, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your vacation with your spouse, and thank you as well for sharing your experience on TripAdvisor. I have shared you positive feedback pertaining to our service team with the entire staff, for I am certain they will find it equally rewarding to... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The last Waldorf we stayed in was in Shanghai and it was great. This trip to Chicago, I decided to try the Waldorf. We were delighted. Our suite was very large. The hotel location couldn't be better. The staff was very obliging and service excellent. As I have to go to Chicago on business several times a year, this is... More 

Helpful?
1 Thank michael f
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear michael f, Thank you so much for giving us an opportunity to serve you and thank you also for your loyalty to the Waldorf brand. It gives me great pleasure to learn that you found our location, in the heart of the Gold Coast, convenient and that our service team was able to offer efficient and welcoming assistance throughout... More 

Fort Worth, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here last weekend while attending the Cubs/Rangers game at Wrigley Field. The circular drive with fountain has a very European feel. The staff is always at the entry to greet you, assist with luggage, provide house car for trips within a 2-mile radius. The lobby is elegant, yet modern.--Our 1 bedroom suite was spacious & included a balcony for... More 

Helpful?
2 Thank lamourdelavie
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear LizsTake, Thank you so much for taking the time to share such candid feedback on TripAdvisor. I am delighted to learn that you were able to find time to relax and enjoy your suite with its various unique amenities, such as the view from your balcony and the soaking tub in your room -especially after watching the exciting game... More 

Coralville, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Waldorf was everything one would expect from the brand. Exquisite service, beautiful rooms, fabulous amenities and excellent food. A gem of a hotel in Chicago. Hotel ideally located near great Chicago shopping and a stone's throw from the theatre district.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank tetonshel
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear tetonshel, Thank you so much for sharing your review of your most recent visit with us. I am pleased to learn that we were able to meet your expectations and that you enjoyed the various components of your visit, your hotel room, our unique amenities and our location in the beautiful Gold Coast. I am glad you had the... More 

Chicago, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at this hotel, and it is one of the top hotels in Chicago. The amenities offered, the room is impeccable, and the staff are incredible. I will definitely stay here again. I was especially impressed with the large deep soaker tub, as I needed to relax after a long day at work.

Helpful?
1 Thank Scot H
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Scot H, Thank you for sharing your feedback of your most recent visit with us. It gives me great pleasure to read that you enjoyed the accommodations and our amenities, but most of all, I am truly happy to learn that you were able to take advantage of the soaking tub in your room and have some time to... More 

Brooklyn, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am the most picky person when it comes to hotels. But this is super clean, comfortable, well appointed, convenient with a beautiful spa and lap pool, sauna and steam, and bar area. Everyone is super friendly! This is my new go to hotel in Chicago. And the best location too Also no tipping policy takes away so much of... More 

Helpful?
1 Thank Hillary R
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Hillary R, Thank you so much for giving us an opportunity to serve you and for sharing your feedback with us. I am delighted to learn that you enjoyed our accommodations and the various amenities the hotel offers, especially our Spa & Health Club and our no tipping policy. I am also delighted to read that you enjoyed our... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $380 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
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