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11 E. Walton St, Chicago, IL 60611-1412
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Traveler (1053)
Room & Suite (598)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Chicago
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 217 hotels in Chicago
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Set in the heart of the prestigious Gold Coast neighborhood, the Waldorf Astoria Chicago is a haven of exclusivity with classic Parisian charm. Guests can relax in one of the 215 elegant guestrooms, wet bars, oversized bathrooms with soaking tubs, and suites furnished with outdoor terraces. The 14,000 square foot award-winning Spa & Health Club offers bespoke treatments and an indoor lap pool. With a lively, upscale setting, The Brasserie is an American brasserie with fashionable cocktails and tasteful dishes. The Patisserie transports guests to a café along the Champs-Elysees, serving French pastries, coffee and sandwiches.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Microwave
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Minibar
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
3261Reviews43Q+A100Room tips
Traveler rating
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srec21 wrote a review Oct 1
Ann Arbor, Michigan1 contribution
Best location, Luxury as you can expect from Waldorf Astoria. World Class hotel in Chicago. Convenient to shopping, dining, and site seeing to the best part of Chicago. Always welcomed at this hotel. You'll love it too!
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Review collected in partnership with Waldorf Astoria
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I love Pancake wrote a review Jul 2022
bonita springs29 contributions21 helpful votes
Hotel's Favorite
Beautiful hotel and lovely amenities. The lobby is small and discreet, and the rooms are nice and comfortable. The bed is heavenly and the soaking tub a great way to unwind after a long day being a tourist in Chicago. They don’t have coffee makers in the room, instead they have complimentary coffee and tea service through in room dinning. Housekeeping team is top notch! The room was thoroughly clean and the daily service done to perfection. My only complain is that I had to leave :)
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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TLP42217 wrote a review Sep 2022
108 contributions30 helpful votes
+1
[Comprehensive hotel review] This was our first visit to the Waldorf Astoria in Chicago, IL. My husband & I stayed for 2 nights mid-week & used free night gift certificates. Unfortunately, we had to book the two nights at different times & the same room type was not available for both nights. I immediately let the hotel know & was advised they would try their best to place us in the same room type to avoid having to check-out, store our luggage & check back in. Thankfully, the hotel graciously combined our reservations & thanks to being a Hilton Honors Gold member, upgraded us to a King Premier Terrace Room for both nights of our stay. Due to certain room types being oversold, we were upgraded a second time to a Gold Coast Terrace Suite. ARRIVAL/CHECK-IN: Despite arriving a couple hours before check-in, it only took us 15 or so minutes to get settled in. ROOM: (see above) We were assigned room #2602 on the 26th floor. • Amenities: Microwave & mini refrigerator (stayed very cold!). Notes: 1) There is no ice bucket or machine, but you can request ice via concierge text; 2) There is also no coffee or tea maker in the room or lobby. You must purchase these drinks. • Bath: Large, well-lit w/ his & her sinks. Shower was a disappointment - the temperature fluctuated wildly between luke warm and scalding hot & pressure was weak*. There's only one hook* for towels, but there is a towel bar in the toilet area. Note: If you want a soaking tub, be sure to ask the front desk prior to room assignment. • Bed: Surprisingly, not very comfortable. Bed and pillows firm & bedding scratchy*. Beds at say a Holiday Inn Express are much softer. • Cleanliness: Immaculately clean • Décor: Classic. We absolutely loved the one-touch fireplace & dimmable lamps. • Heating/cooling: Worked well • Sitting area: We enjoyed having a table to eat at & sitting in front of the fire to watch television • Sound: Very quiet; no sound from other guests • TV: Clear picture & decent selection of channels • View: The view from terrace was absolutely incredible! • WiFi: Weak WiFi & cell service (T-Mobile) CUSTOMER SERVICE: Top notch! Especially the staff out front (e.g. tracking down our Uber, opening doors, etc) & the concierge staff. We especially loved being able to contact the team via text! Super convenient. FOOD: As a HH Gold member, one of the benefits of staying at a Waldorf property is a daily $50 food & beverage credit for 2 people. We placed our breakfast orders each night before. Delivery was on-time. Meal #1: One slice french toast, one omelet, two slices toast & ice water. No coffee, juice or tea. Unfortunately, the team messed up my omelet* by putting in onions, which I explicitly noted on the order form "no mushrooms or onions." My husband did love the french toast though! For reference, the cost was: $65.99 including all taxes, fees & gratuity. Meal #2: One bowl berries, two chocolate croissants, one glass OJ & hot tea w/ lemon. Unfortunately, the OJ was not fresh squeezed. The berries also needed washed & chilled. For reference, the cost was: $53.01 including all taxes, fees & gratuity. Tip: There's a Walgreens directly across the street where you can pickup drinks & snacks. HOUSEKEEPING: Requested basic service (empty trash, make bed, remove used towels) via text. Completed before 1:00 PM. LOCATION/PARKING: Safe location. Parking not needed. OTHER: • Alarm: The alarm in our bedroom went off both nights at midnight. A prior guest must have set it, but we couldn't figure out how to turn it off (hence it went off again on the second night). • Car service: Did not use, but available (within 1 mile of the hotel) on a first come, first serve basis from 5:00 - 9:00 PM. • Late check-out: We were offered check-out as late as 2:00 PM; we stayed until 12:15/12:30. • Shoe shine: Complimentary; dropped off a pair at the front desk around 9:00 AM on Thursday. Returned sometime before 1:00 PM. • Spa: I enjoyed a 60-minute massage (ask for Abby!) & soaking my feet in the hot tub; my husband enjoyed complimentary use of the hot tub, lap pool & sauna. Total cost for my massage & tip: $228. • Turndown service: Did not use • Welcome amenity: We received a delicious plate of complimentary macarons. Thank you! Final thoughts: Keep up the incredible customer service! There are however, a few minor areas in need of improvement*, chiefly the bed/linens & water pressure. Would I recommend? If it's within your budget, yes! It was a real treat to stay here.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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K J wrote a review Sep 2022
Franklin, Tennessee160 contributions34 helpful votes
My family stayed last October and throughly enjoyed our visit. Lovely room, with plenty of closet space along with a beautiful bathroom. The smell when you walk in is the best! Small lobby with very few places to sit, found that to be out of place. Concierge was very helpful making reservations. Lots of shopping and restaurants in close proximity.
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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closcher wrote a review Sep 2022
Chicago, Illinois48 contributions61 helpful votes
Saw a major improvement in property since last stay a couple years ago. Felt more like the original Hotel that gained so many awards back in 2010. I have a special place in my heart for this hotel…had our wedding reception here when it was the Elysian. Have come back for our anniversary every few years and have seen a lot of changes. Initially it was the best, then the Hilton takeover caused in our opinion, it to become more corporate and less special. This particular stay felt more like the hotel we love and remembered from our wedding. Bernard’s cocktail lounge was open again! This was huge to my husband who couldn’t believe it was ever closed to use for corporate space upon the Hilton takeover. That has since been reversed and reopened with same name and ambience. Yay! Thank you. Also they have closed the pastry shop, Margeux that had occupied the lobby also upon the Hilton takeover. Yay! Instead they have replaced it with a cute lounge called Peacock where u can get a bite and a glass of wine. Regarding the room, they were not able to upgrade us for our anniversary, a bit disappointing since we are HH Diamond but whatever maybe they were seriously full. They didn’t accommodate a view either but we survived and they brought strawberries and a bottle of Chandon to welcome us. The hotel is still beautiful, has smaller spaces and doesn’t have a lot of hang out spaces. They weather was gorgeous, had we had a room with a terrace it would have been A+ but since we did not we found ourselves hanging in the circle drive, the only outdoor communal space in the hotel, people watching and reminiscing about our wedding day. Great memories and happy to see the property back on track for that Elysian feel.
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Review collected in partnership with Waldorf Astoria
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Miranda Fosnaugh wrote a review Sep 2022
1 contribution
Amazing amenities all around - from the time of check in to check out the service was 10/10. The spa, the rooms, linens and service were all great. The spa is one of the most beautiful in Chicago that I've been to. We stayed in a King Suite and it was so spacious and the views were unreal.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faylene wrote a review Sep 2022
Atlanta, Georgia518 contributions65 helpful votes
+1
Loved this hotel. Service was excellent. The smell when you walk into the lobby takes your breath away. They sell the scent in the spa which is onsite. We are at the restaurant on the property for dinner. The fish and lobster pasta was divine. The drinks were even awesome. We had a nightcap at the lounge in the hotel. We reserved a king suite with a private balcony. Gym and spa onsite.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Believe parking is onsite but it’s easier to just Uber everywhere vs park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Annette G wrote a review Sep 2022
Austin, Texas4 contributions
We were graciously upgraded to a beautiful suite with a fireplace and terrace. The hotel is lovely, and all the staff from the front desk, to the restaurant, the spa, and the front door were kind and helpful. We were able to enjoy sightseeing, dining, and shopping in walking distance from the Waldorf Astoria. The first night we walked to the Oak Street Beach and then ordered a take-out dinner from the hotel restaurant to eat on our balcony. We also enjoyed the pool and the jetted-spa area. My husband's favorite part of the experience was the Nespresso machine and complimentary espresso pods delivered to our room. We'd highly recommend this hotel for a weekend get-away
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Omar wrote a review Sep 2022
3 contributions
The waldorf is the perfect spot to go when it comes to hotels, all the luxury shopping is near you, they have one of the greatest spas when it comes to hotels, and there in house resteraunts are amazing!
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cosmo K wrote a review Sep 2022
Washington, District of Columbia, United States3 contributions
Excellent service and amenities! All the staff were very helpful and the room was wonderful. The hotel restaurants were excellent and there’s a speakeasy hidden on the second floor. The spa and fitness center were huge and had everything you’d need. Definitely lived up to five star rating!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$560 - $952 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Elysian Hotel Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
215
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Frequently Asked Questions about Waldorf Astoria Chicago
Which popular attractions are close to Waldorf Astoria Chicago?
Nearby attractions include Lookingglass Theatre Company (0.2 miles), Holy Name Cathedral (0.3 miles), and Fourth Presbyterian Church (0.2 miles).
What are some of the property amenities at Waldorf Astoria Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Waldorf Astoria Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Waldorf Astoria Chicago?
Conveniently located restaurants include Pierrot Gourmet, The Lobby, and RL.
Are there opportunities to exercise at Waldorf Astoria Chicago?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldorf Astoria Chicago have airport transportation?
Yes, Waldorf Astoria Chicago offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waldorf Astoria Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Waldorf Astoria Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.