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Waldorf Astoria Chicago

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11 East Walton, Chicago, IL 60611-1412
COVID-19 update: See the added health and safety measures this property is taking.Read more
5 people are viewing this hotel
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Traveler (926)
Room & Suite (537)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Chicago
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Set in the heart of the prestigious Gold Coast neighborhood, the Waldorf Astoria Chicago is a haven of exclusivity with classic Parisian charm. Guests can relax in one of the 215 elegant guestrooms, wet bars, oversized bathrooms with soaking tubs, and suites furnished with outdoor terraces. The 14,000 square foot award-winning Spa & Health Club offers bespoke treatments and an indoor lap pool. As a sophisticated ode to 1920's Paris, The Brasserie fuses the approachability of modern French fare with locally-sourced ingredients. The Patisserie transports guests to a café along the Champs-Elysees, serving French pastries, coffee and sandwiches.
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Room & Suite (537)537
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
VIP room facilities
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
3016Reviews39Q+A100Room tips
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Popular mentions
CalvinT19 wrote a review Jun 16
Yonkers, New York37 contributions7 helpful votes
Everything about my stay at the Waldorf Chicago was top notch. From the moment I arrived, the staff was attentive to every detail. I knew that my room was clean and sanitized as there was a sticker on the door, indicating no one had been in there since it was cleaned. It gave me confidence that I was safe. There was a minor issue with the shower, it was draining very slowly. I mentioned it on my way out, and it was fixed by the time I came back from walking around the city. Which, was so easy to do because of the location! If you are looking for luxury and convenience to major attractions in chicago, this is the place to be
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Response from Todd Temperly, General Manager at Waldorf Astoria Chicago
Responded 3 days ago
Dear CalvinT19, Thank you so much for your lovely review. We are so pleased to hear that you enjoyed your stay with us. We apologise for the slow draining shower but we are glad that the matter was resolved to your liking. We look forward to welcoming you back soon.
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Shaun S wrote a review May 2021
Atlanta, Georgia160 contributions97 helpful votes
Hotel's Favorite
This is a well maintained and managed Waldorf property. The rooms are beautiful and the property itself is very nice. You won’t be disappointed in the rooms. I had very little interaction with the staff but with those I did, they were very polite.
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Date of stay: May 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Todd Temperly, General Manager at Waldorf Astoria Chicago
Responded 2 weeks ago
Dear Shaun S, Thank you for your kind review. We are glad that you enjoyed your stay and look forward to welcoming you back.
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Richard S wrote a review Jun 15
Milwaukee, United States2 contributions
We are frequent travelers to Chicago for the arts, culture, shopping and dining out. We selected the Waldorf Astoria Chicago as the destination to celebrate our 53rd wedding anniversary, and we were most impressed with the welcoming service of the staff. Throughout our visit we establish a personal relationship where we could easily carry on conversations about the hotel, the breakfast and dinner menu, current Chicago attractions or the comfort of our room. With every service requested the outcoming was more than what we expected. The staff certainly was there to please. Upon our departure we felt we made good friends with the staff, and my wife insisted that we must return to the Waldorf Astoria Chicago again when our travels take us to Chicago.
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Date of stay: June 2021
Cleanliness
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Response from Todd Temperly, General Manager at Waldorf Astoria Chicago
Responded 3 days ago
Dear M6625DJrichards, Thank you so much for your kind review. We are so glad to hear that you and your wife enjoyed your stay with us. Our staff will be beyond delighted to hear of your praise. It is feedback like yours that help us to stay motivated and to continue to provide our guests with the highest standards of hospitality. We look forward to welcoming you back soon.
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serge_bond wrote a review Jun 11
Cleveland, Ohio11 contributions10 helpful votes
This was supposed to be a special occasion for my wife and I. She graduated her residency and It was our was our 6th year anniversary. Bell/door boy experience. I gave him $3 tip for helping take our bags from the limo and taking us to check in. In reply: he said to me “ you know you don’t have to tip me right”. This was so condescending and embarrassing in front of everyone. -Geeze, sorry for being customary and nice. (What kind of individual are you hiring these days Waldorf?!, is a less than a $5 tip not welcome?!) To to it off. During check in process the person was so rude and unwelcoming. I asked her why was our room number changed from the top floor room. She replied “I don’t need to explain you that. This is a hotel things change. We have no eviction policy.” I followed up with a request for an upgrade. She replied “ you already got an up grade what else do you want”. I told her we’ll it wasn’t a room I originally picked so I wanted to see what my options were, I don’t mind paying extra. Her reply: “ we are sold out”. This was the worst hotel experience I have ever had in my life. I don’t want to be snobby but Hilton’s bottom level Hampton Inns are more welcoming. Then I get to my room and the champagne for my wife’s special surprise is not even there. I have emailed the hotel and requested for these things to be arranged prior to our arrival. When I called to inquire I was put on hold after which they told me the room service could bring by a champagne as soon as 20-30min. This has been such a disappointment and a huge drag on a celebration. I’ve stayed at multiple Waldorf, Ritz and Four Seasons properties as well as the other much lower tier hotels and this feels more like an ordinary Hampton inn or lower service with a few bells and whistles. I have notified the hotel of my arrival and special occasion requests well in advance but I guess this is good old oh yeah it’s COVID excuse. Here is a wake up call Waldorf and others. If I wanted to go on a budget trip where the “COVID excuse could fly” I would book a trip with AirBnB. I deeply regret my decision to put my trust in Hilton/ Waldorf and I wish I considered my other alternatives I.e. Ritz. Carlton, Four Seasons, or even Intercontinental that has never failed in all my adventures (outstanding chain, great staff always welcoming much under rated).
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Better off staying in Hampton inn down the road
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Response from Todd Temperly, General Manager at Waldorf Astoria Chicago
Responded 6 days ago
Dear Serge_bond, Thank you for your very candid review. I am truly sorry to hear that you had such a frustrating experience during your last stay with us and I really appreciate you bringing the various issues you encountered to my attention. We would love the opportunity to further understand your concerns. Please reach out to us to discuss your most recent experience at the Waldorf Astoria Chicago on 312- 646-1320 between the hours of 10am and 5pm CST. We would love to make things right if you give us another chance.
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HYPED! wrote a review Jun 11
9 contributions1 helpful vote
I guess my wife and I forgot all about the Waldorf once the Pandemic began because of the cancelations from last year. We were actually going to stay somewhere else for a quick one night stay. The hotel that we were going to stay at was still on open, so we decided to go to old faithful. I noticed because of our Diamond Status we were upgraded to their Junior Suite. ( we have previously stayed a few times in there one bedroom suites). It was really just a place to sleep so we could have fun riding the train back home the next day. MY GOODNESS! We forgot about the professionalism and the cleanliness of the hotel. The Waldorf Astoria Chicago keeps their rooms neater and cleaner than any other hotel my wife and I have EVER stayed in. The restaurant still has limited menu items. This is our most favorite Luxury Hotel. We recommend. Thumbs up! Looks live we have to plan another stay there soon. :)
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Date of stay: June 2021
1 Helpful vote
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Response from Todd Temperly, General Manager at Waldorf Astoria Chicago
Responded 6 days ago
Dear BLESSED10000, Thank you for your very kind review. We are absolutely thrilled that you enjoyed your stay. Our dedicated staff shall be pleased to learn of your high praise as well. It is feedback like yours that provides us with the encouragement to continue providing impeccable services every day. We look forward to welcoming you back in the near future.
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PRICE RANGE
$362 - $727 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Elysian Hotel Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
215
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Frequently Asked Questions about Waldorf Astoria Chicago
Which popular attractions are close to Waldorf Astoria Chicago?
Nearby attractions include Lookingglass Theatre Company (0.2 miles), Holy Name Cathedral (0.3 miles), and Fourth Presbyterian Church (0.2 miles).
What are some of the property amenities at Waldorf Astoria Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Waldorf Astoria Chicago?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Waldorf Astoria Chicago?
Conveniently located restaurants include Pierrot Gourmet, The Lobby, and The Original Pancake House.
Are there opportunities to exercise at Waldorf Astoria Chicago?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldorf Astoria Chicago have an airport shuttle?
Yes, Waldorf Astoria Chicago offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waldorf Astoria Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Waldorf Astoria Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.