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Waldorf Astoria Chicago

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Waldorf Astoria Chicago
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2,004 Reviews from our TripAdvisor Community

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Showing 1,948: English reviews
Wilmington
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful Hotel and great staff! In a wonderful location. Close to restaurants, shopping and tourist attractions. This was my first time in Chicago and it will not be my last. Will definitely stay here again!

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Catherine F
Frinton-on-sea, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

It was good but being the Waldorf we were expecting something special. It took us a long time to work out the lighting. The TV kept freezing. Breakfast was disappointing as the restaurant was not in use and we had to have breakfast in the lobby.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Mark J
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Mark J, Thank you for sharing your feedback of your most recent visit with us. I sincerely regret to read that your visit fell fall below your expectations. I have shared your concerns pertaining to the lighting in the room to our Guest Services team, for you should have had a more thorough orientation at your arrival. Also, I... More 

Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights and the facility and the staff were superb. The check in was efficient and friendly and the room was outstanding. I would definitely recommend this hotel to family and friends and will definitely be returning.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Ross H
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Ross H, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you not only enjoyed our accommodations but also that our service team was successful in providing you with efficient assistance throughout your stay. Your high recommendation and... More 

London, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While this is not a bargain priced hotel, it is an elegant and luxurious spot in the heart of Chicago. The staff members are extremely courteous and helpful and the rooms are spacious clean and comfortable. It is close to fine dining, shopping and sites of interest. If it is within your budget to stay, it is a great place... More 

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Dan G
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Dan G, Thank you for your positive feedback pertaining to your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed our accommodations and also our location in our beautiful Gold Coast. I am happy you were able to explore some of its exciting dining options and unique boutiques as well. Thank... More 

Mclean, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This Waldorf is top notch! This is a #1 hotel with excellent service, food, comfort, cleanliness, and hotel staff. I have a room with a fireplace and super spacious bathroom which has a shower and bathtub. It's super elegant and everything is sparklingly clean even the toilet. I was extremely impressed. I would recommend this hotel to anyone no matter... More 

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Kristy C
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Kristy C, Thank you so much for taking the time to share your candid feedback of your most recent visit with us on TripAdvisor. I am delighted to read that you found comfort staying in one of our rooms, and that you especially enjoyed the warmth and coziness of the fireplace. Thank you so much for your high recommendation... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I want to live here. Exquisite service, food and accommodations. My mainstay in Chicago. Love the TVs behind the bathroom mirrors. There isn't a detail overlooked. Wouldn't stay anywhere else in Chicago. Even beats the Peninsula.

Helpful?
1 Thank Kerith P
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Kerith P, Thank you so much for sharing such positive note pertaining your most recent visit with us. I am humbled to learn that we are your hotel of choice when in Chicago. Thank you for your positive comments with regard to our service team, our accommodations and our culinary offerings. I am thrilled to read that you will... More 

Taipei, Taiwan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent property with great service. Probably one of the nicer property I have stayed at and on par with the Mandarin Orientals. St.Regis and Four Seasons. Too bad the stay was too short to enjoy the facilities and the room.

Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank jerrym880
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear jerrym880, Thank you for your review of your most recent stay at the Waldorf Astoria Chicago. It is rewarding to read that you enjoyed our accommodations. We wish you have stayed a little longer as well so that you could have fully experienced all of the amenities the hotel has to offer. We will look forward to your return,... More 

Michigan
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel, very impressive structure and really good people work here. We stayed for 3 nights and our room was clean, and with a good view. The Bed was really good, bathroom was great, and room was quiet, even though it was loud outside when we walked out on the balcony. We have stayed several times... More 

Helpful?
Thank wallybeary
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear wallybeary, Thank you for your feedback of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that you found comfort in one of our rooms and that our service team was able to provide you with efficient assistance during your visit. I would like to sincerely apologize for the delayed service provided when you... More 

Columbus, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Waldorf Astoria is a beautiful hotel. We got upgraded to a suite which was a nice surprise and a great start to the trip. The hotel staff was very helpful and the hotel even has a car that will take you anywhere within a couple miles. The location is excellent in the Gold Coast district. Definitely glad we stayed... More 

Helpful?
Thank Scott L
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Scott L, Thank you for taking the time to share your experience of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to learn that our accommodations were to your satisfaction and that you also found our location enjoyable. Our beautiful Gold Coast has a truly wonderful array of shopping and dining options. Thank... More 

On the road again
Level Contributor
888 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Older hotel with great location. My only comment is the furnishings, carpet, etc are in need of replacement and upgrading. Expensive but a good nights sleep is worth the price. the Doctor hit me with a helpful vote.

Helpful?
Thank DoctorVonCueBall
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear DoctorVonCueBall, Thank you for taking the time to share your feedback pertaining to your most recent visit with us. Your comments are highly valued for they are the best tool that enables us to continue to improve the quality of our services and products. I am delighted to read that you had a good night sleep during your visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $408 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#5 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
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