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Club Quarters Hotel, Wacker at Michigan

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#89 of 185 Hotels in Chicago
Certificate of Excellence
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Club Quarters Hotel, Wacker at Michigan
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1,111 Reviews from our TripAdvisor Community

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There are newer reviews for Club Quarters Hotel, Wacker at Michigan
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Showing 1,022: English reviews
Palos Hills, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great view and service as always. My room facing the Chicago River and Trump Hotel/Marina City was nice. My Sister on this trip, was very impressed , and the Restaurant in the Lobby" Breakfast" . Special thanks to the employees that helped out in 2016 ,during my visits. Front Desk: Pedro, Tim Shanti, Amy Rudy Seth and the rest of... More 

Helpful?
Thank Thomas F
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Thomas F, many thanks for staying with us and for taking the time to post your comments... especially your kind words about the staff. They are all truly deserving of your recognition and high praise. We look forward to welcoming you back again! More 

La Habra
1 review
5 of 5 stars Reviewed 2 weeks ago

We could not be happier with out stay at the Club Quarters Hotel, Wacker at Michigan. At check-in, Pedro (front desk) made it possible for us to upgrade into a fabulous room with a spectacular view. It did not disappoint! Refillable water bottles and munchies made our stay even more comfortable.

Review collected in partnership with this hotel

Helpful?
Thank susanas528
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you, susana528, for choosing Club Quarters Wacker and for taking the time to post your comments. We are delighted you were happy with the service, accommodations and iconic views. The complimentary amenities you mentioned are guest favorites and glad you enjoyed as well. We look forward to welcoming you back on your next visit to Chicago! Take care, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

From the minute we arrived, the staff at Club Quarters made sure that our 3 day stay was enjoyable. Our room was perfect for traveling with our family and was clean and provided a place to sit as well as sleep. The location was perfect for visiting the major sites of Chicago. I especially want to recognize Pedro who went... More 

Helpful?
Thank Stacy L
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Stacy L, Thank you for choosing Club Quarters Wacker and for taking the time to post your review. We are best known for prime location, great value and exceptional service and so glad you found this during your stay. I am delighted Pedro was able to look after you during your visit; I will be sure he sees your... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Anxious about what we would find when we checked in (based on prior reviews), from the moment we arrived @ the economical front deck, the experience was very nice. We arrived a full 90 minutes before checkin, but the front desk staff called housekeeping to check the status of our room and informed us it would be approx 30 minutes.... More 

Review collected in partnership with this hotel

Helpful?
Thank Laura B
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you, Laura B, for choosing Club Quarters Wacker and for posting your review for the TripAdvisor community. We are well known for our great value, prime location and dedicated service team. We are so glad this was your experience during your recent visit. We sincerely appreciate your recommendation and hope to welcome you back on your next visit to... More 

south carolina
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every time we go to Chicago, we stay at Club Quarters on Wacker. It's a great location for walking either direction on Michigan Avenue. The rooms are clean, the free bottled water is a plus and the staff is very helpful. We also enjoy eating breakfast outside at Bella Bacino's Italian Restaurant right next door. Yes, the rooms are small... More 

Review collected in partnership with this hotel

Helpful?
1 Thank dianemac62
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Dianemac62, We are so happy to welcome you back to Club Quarters Wacker and delighted you enjoy your visits! You definitely highlighted our strengths... friendly service, great amenities and clean rooms in the most ideal location for experiencing the city. We appreciate your feedback and recommendation! Thank you. Please come see us again! More 

Livonia, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

I spent one night in Club Quarters Hotel Chicago 06/30/2016 - 07/01/2016 in the room number 2414. I had checkout 07/01/2016 morning about 11am. After checkout I took with me all my staff, but unfortunately I forgot about my long sleeves shirt ($420) which I left in the closet. About 1pm I was near this hotel and asked in the... More 

Review collected in partnership with this hotel

Helpful?
Thank eduard706
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear eduard706, Please contact me directly so that I can handle your concerns personally at 312.357.6400. I look forward to hearing from you. Thank you. More 

McComb, Mississippi
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I love this place, great location, nice people that go out of their way to help you with any issue you have or information that you might need. Can't wait to go back to Chicago, I'll be staying at the River Hotel.

Helpful?
Thank CatherineTig
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Catherine Tig, Thank your for staying with us and for posting your review on TripAdvisor. We appreciate your kind words about the staff. We are well known for our prime location and great customer service and are delighted you found this as well. We look forward to welcoming you back! More 

Minneapolis, MN
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The location is convenient to shopping and the river, but I would trade convenience to never have to stay iat this hotel again. I arrived to a person standing next to a wall - she punched my name into a computer in the wall and my key cards came out of the wall like a bag of pretzels from a... More 

Helpful?
Thank Familyof4MN
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for sharing your recent experience with us and I was sorry to hear that we did not meet your expectations in every respect on this occasion. Please rest assured that we will use your feedback to make improvements as we continue to work with passion to ensure every guest has an enjoyable experience. More 

Lagos, Lagos, Nigeria
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first time of staying in any CQ hotels. check in experience was smooth and no issues at all. was given a double room guess that was all available for the weekend that I arrived. It had a view of the river and Trump hotel. Location of this hotel is great. but the room left some basic things... More 

Helpful?
Thank 523Sadcustomer523
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for staying with us and leaving your feedback. While we are happy to read you enjoyed the location, view and your arrival experience; we are disappointed to read your comment on the water and room. One of our most popular amenities is complimentary bottled water available to all of our guests. We provide purified water stations and water... More 

Rock Island, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Unfortunately, LaLA Palooza (sp) was in town so we were hit with a very high rate ($379.00). Our very small room was on the 29th floor and our king bed consisted of (2) twin beds pushed together. Very disappointed. Probably won't be staying here again.

Review collected in partnership with this hotel

Helpful?
Thank StayinBloomington
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for your review. We are sorry to hear that we did not meet your expectations with regards to your room. Club Quarters Wacker is known for our prime location along with along with both quality customer service and product. Please know we do offer a range of room types and sizes. We do apologize, that you found the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 

Additional Information about Club Quarters Hotel, Wacker at Michigan

Address: 75 E Wacker Dr, Chicago, IL 60601-3756
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $113 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago
Hotel Style:
#48 Romantic Hotel in Chicago
#53 Luxury Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
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