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Club Quarters Hotel, Wacker at Michigan

#91 of 185 Hotels in Chicago
Certificate of Excellence
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Club Quarters Hotel, Wacker at Michigan
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1,109 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Lansing, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

We like the location. Have been going to Chicago for over 30 years. We like Club Quarters. Wonderful location. We were treated nicely by Pedro at reception desk. Had to change room because of elevator noise and he helped us with transition.

Review collected in partnership with this hotel

Helpful?
Thank flaca2167
Apollo Beach, Florida
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We booked two nights because of our excellent stay in Boston. Our room on the 27th floor was a Club Room which we reserved. However this room felt smaller than Boston. Our room windows looked out on a small deck which was in ugly shape. The minute shower took me awhile to find a comfortable position. The staff people we... More 

Helpful?
Thank Buster K
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear Buster K, Thank you for staying with us and for leaving your feedback. While we are happy to read that you found our staff people great, we are disappointed to learn that you did not enjoy your room. Please know that we offer four different room types of varying sizes and perhaps one of our larger rooms would have... More 

Istanbul
1 review
4 of 5 stars Reviewed 5 days ago NEW

the hotel has an amazing location. enough space in the room for solo travellers but it could be small for couples. very comfortable bed there were no noise at all during night time hope they have fixed the one of the elevators which was under construction during my visit

Review collected in partnership with this hotel

Helpful?
Thank 948sertang
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello 948sertang, We couldn't agree more -- our hotel is indeed ideally located in the heart of all that Chicago has to offer. We are so glad you were able to take advantage of our "amazing" location during your visit. Please know that all of our elevators are indeed operating; we sincerely appreciate your patience while we tended to the... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and location! Very quaint and cute. The hotel was in an excellent location overlooking the Chicago river and city skyline while also being close to transportation, restaurants, and entertainment. Easy to navigate and get around to other places! The staff was helpful and friendly, and the in-restaurant hotel was delicious!

Review collected in partnership with this hotel

Helpful?
Thank 524sabrinak
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear 524sabrinak, We are delighted you had such a great first time visit at Club Quarters Wacker! We are well known for our ideal location, iconic views and friendly service .. and, so glad you found this as well during your stay. We sincerely appreciate the great review and kind words. Please come see us again! More 

Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff is absolutely wonderful and very helpful. I'd stay here again in a heartbeat if I'm ever forced to stay in downtown Chicago. I don't like big crowds and huge buildings but when I got back to the hotel it was like a bastion against the huge crowds and noise.

Helpful?
Thank Tommy S
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear Tommy S, Thank you for choosing Club Quarters Wacker and for posting your review on TripAdvisor. We sincerely appreciate your recommendation and kind words about the staff... I agree with you - they are "outstanding". We hope to have the opportunity to welcome you back soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location on the river, near many restaurants and CTA lines, helpful staff, wonderful valet parking attendants! Breakfast at the restaurant was very reasonable and the servers were so energetic we were all pumped for the day!

Helpful?
Thank Rachel H
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Rachel H, We appreciate you choosing Club Quarters Wacker and for mentioning the great service our hotel staff and valet attendants are known for! Thank you for the great review and giving us an idea of all the things you enjoyed about your visit. More 

Nashville, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Having relocated from Chicago to Nashville two years ago, my husband and I decided part of our summer road trip was to spend a couple of nights in our beautiful city Chicago. With so many hotel options, we knew this hotel had the ideal location to walk to most everything amidst the city lights and enjoy being a guest this... More 

Helpful?
Thank Rhonda D
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Rhonda D, We are delighted you choose Club Quarters Wacker for your "homecoming" trip to Chicago and we greatly appreciate you taking the time to post a review about your experience. We agree with you -- our location is indeed ideal to experience all that Chicago has to offer. We are glad you got to enjoy everything from our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I give club quarters negative 1 . One I paid for a queen sized bed but when I checked in the room had a full sized bed, sheets have holes in them , room has a bad perfume smell .. Called down to the front desk they said we couldn't move cause the hotel "was sold out" today talk to... More 

Helpful?
Thank Tom T
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for sharing your recent experience with us and I was sorry to hear that we did not meet your expectations in every respect on this occasion. Please rest assured that we will use your feedback to make improvements as we continue to work with passion to ensure every guest has an enjoyable experience. More 

Palos Hills, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great view and service as always. My room facing the Chicago River and Trump Hotel/Marina City was nice. My Sister on this trip, was very impressed , and the Restaurant in the Lobby" Breakfast" . Special thanks to the employees that helped out in 2016 ,during my visits. Front Desk: Pedro, Tim Shanti, Amy Rudy Seth and the rest of... More 

Helpful?
Thank Thomas F
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Thomas F, many thanks for staying with us and for taking the time to post your comments... especially your kind words about the staff. They are all truly deserving of your recognition and high praise. We look forward to welcoming you back again! More 

La Habra
1 review
5 of 5 stars Reviewed 1 week ago

We could not be happier with out stay at the Club Quarters Hotel, Wacker at Michigan. At check-in, Pedro (front desk) made it possible for us to upgrade into a fabulous room with a spectacular view. It did not disappoint! Refillable water bottles and munchies made our stay even more comfortable.

Review collected in partnership with this hotel

Helpful?
Thank susanas528
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you, susana528, for choosing Club Quarters Wacker and for taking the time to post your comments. We are delighted you were happy with the service, accommodations and iconic views. The complimentary amenities you mentioned are guest favorites and glad you enjoyed as well. We look forward to welcoming you back on your next visit to Chicago! Take care, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 

Additional Information about Club Quarters Hotel, Wacker at Michigan

Address: 75 E Wacker Dr, Chicago, IL 60601-3756
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $117 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago
Hotel Style:
#48 Romantic Hotel in Chicago
#53 Luxury Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
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