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Club Quarters Hotel, Wacker at Michigan

#89 of 185 Hotels in Chicago
Certificate of Excellence
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Club Quarters Hotel, Wacker at Michigan
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1,087 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Conway, Arkansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We chose Club Quarters Hotel, Wacker at Michigan after a search through Priceline and made the decision to go with it with no knowledge at all, except for what we saw online. What we discovered upon arrival exceeded our expectations. Incredibly friendly, attentive and helpful staff. From the front desk to the maintenance man who needed to check our AC... More 

Review collected in partnership with this hotel

Helpful?
Thank jeffreym580
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear jeffreym580, Thank you for your review. We are delighted to know you were happy with your choice and that we were able to exceed your expectations. I will be sure to share your comments with our dedicated team members as well as they are committed to providing outstanding service to all of our guests. We look forward to welcoming... More 

Streator, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Check in was very professional for someone younger behind the counter. Very pleasant and accommodating staff. Room was more than I expected. Very comfy, quaint, and the view was to die for, let me just say lots of pictures were taken from the window! This hotel has a water station on every floor right across from the elevator. You take... More 

Helpful?
Thank ajhenryjohnson220
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Dear ajhenryjohnson220, Thank you for your review. We are delighted that you enjoyed your stay with us and were able to experience our iconic views and great amenities. It is especially rewarding to receive such great feedback regarding our staff, I will be sure to share this with the team and we all look forward to welcoming you back very... More 

Cincinnati, Ohio
1 review
3 of 5 stars Reviewed 5 days ago NEW

Was the smallest room I have ever stayed in. No view and a dead bird laying on the window sill. Poor value for a $330 room. Probably not recommend to any one I know. Clean bath, though the room did have an odor

Review collected in partnership with this hotel

Helpful?
Thank jefff374
1 review
4 of 5 stars Reviewed 6 days ago NEW

Rooms are OK. 1 of the 2 elevators was out of order during 5-6 days. That meant waiting 10-15 minutes to go down. People are helpful. Great location in downtown Chicago. Service is very professional. If you are on a business trip, that´s a fair option. No breakfast is included. There are conference room.

Helpful?
Thank Ladislao I
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Ladislao I, We appreciate you taking the time to post a review of your recent stay. I sincerely apologize for any wait time you experienced. Please know that all of our elevator work is complete and there are no delays in service. The staff will be so pleased with your kind comments about the service you received. We hope... More 

Tinley Park
1 review
3 of 5 stars Reviewed 6 days ago NEW

Room was quite small. The website said free water but there was none on our return from the theater and none in the morning. The water station on our floor had no bottles. We had to go to an entire different area for an ice bucket and ice. Down to lobby and up in another set of elevators.

Review collected in partnership with this hotel

Helpful?
Thank karenpG7161BK
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you for your visit and feedback. I do apologize the water stations were not timely stocked during your visit. We have shared your comments with the team as the complimentary bottled water is a popular and favored amenity with our guests and we regret any inconvenience. We take great pride in our prime location and services and hope you... More 

Salt Lake City
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Latte/espresso machine in the guest area, super bonus. Service was extremely helpful. Site is right on the river, close to other hotels if you're attending meetings. Restaurant on site was good and had outdoor seating.

Review collected in partnership with this hotel

Helpful?
Thank Andriast
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello Andriast, We are delighted you enjoyed the great amenities and staff services during your visit. We agree with you - our location is ideally located in the heart of everything Chicago has to offer. Thank you for staying with us; we look forward to welcoming you back on your next visit! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I only had two days/one night in Chicago. The location was great for the things we wanted to see and do. The staff were very friendly and helpful. The room had a great view if the river. I highly recommend it as a place in this price range.

Helpful?
Thank wellx3
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Hello wellx3, Thank you taking the time to post a review for the TripAdvisor community. I will be sure our dedicated staff members see your kind words about the friendly and helpful service you received during your visit. We are delighted you were able to experience our prime location and iconic views. We sincerely appreciate your recommendation! More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The location is great for lots of activities in Chicago; however, there are two things that sullied my experience at this hotel during my recent 5 day stay: 1) The hotel only has two elevators on the "club" side (floors 11+) where we were staying, and only one of them was operational. This led to extended wait times of 10... More 

Helpful?
1 Thank dwm465
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a perfect stay for a long weekend. Check in was very fast thanks to Diego. We got a free upgrade to a larger room. once in the room it was perfect for our needs. not a huge room but very nice. All of the staff that we dealt with was very nice. The location was perfect. we could... More 

Helpful?
Thank Chris H
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Thank you Chris H! We are glad that you had a great stay with us and enjoyed our "perfect" location. Thanks for pointing out the great service from both Diego and Seth. I will be sure they see your kind words. We look forward to you next stay. More 

DRod83
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel is great!! The location can't be beat...smack downtown, literally in front of the Trump Tower and half a block from Michigan Avenue. The service is great, all the staff was super nice and helpful. They have these stations set up so that you can check yourself in and out which is great and makes for a... More 

Helpful?
Thank Daniella R
Anna H, Manager at Club Quarters Hotel, Wacker at Michigan, responded to this review

Much appreciated Daniella R! We are so happy you chose Club Quarters Wacker during your visit to Chicago and thank you for the informative review on TripAdvisor. I could not have described the hotel better. The staff will appreciate your shout out as well! We sincerely appreciate your recommendation and 100% look forward to welcoming you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Club Quarters Chicago -- Wacker at Michigan is a superbly located hotel, which resides in the legendary Mather Tower. Built in 1928, the hotel features state-of-the-art amenities and attentive, but never overbearing, service. Just one block from the world-famous Magnificent Mile and steps from the Chicago River, guests will delight in the fact that the hotel is characteristically Chicago yet uncharacteristically priced. We look forward to your visit! ... more   less 

Additional Information about Club Quarters Hotel, Wacker at Michigan

Address: 75 E Wacker Dr, Chicago, IL 60601-3756
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $138 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wacker at Michigan 4*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Priceline, Odigeo, Hotwire, Travelocity and Jetsetter so you can book your Club Quarters Hotel, Wacker at Michigan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Quarters Chicago -- Wacker At Michigan Hotel Chicago
Hotel Style:
#48 Romantic Hotel in Chicago
#49 Luxury Hotel in Chicago
#63 Business Hotel in Chicago
#72 Family Hotel in Chicago
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