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Holiday Inn Chicago O'Hare

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553 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Sandia Park, New Mexico
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at this hotel. It is in a great location near the airport. It is very worn and needs a renovation soon. If they get it done it will be a great improvement over the current conditions. I will return but I hope the clean and renovate soon.

Helpful?
Thank twhitefish
Chicago, Illinois
Level Contributor
9 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

Love this hotel. Customer service is amazing and the rooms are great. Kudos to Valerie and Isamar for their warm and welcoming hospitality! I will be staying here again in the future and will recommend to family and friends.

Helpful?
Thank Jamey J
Cape Charles, Virginia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is less expensive than many in Chicago probably because it's not located near the major downtown attractions. The rooms are somewhat small, but clean and the hotel staff is helpful. For some reason, there was only one washcloth in a double room, but that was quickly rectified. Chicago is an exhausting place, so I was grateful for a... More 

Helpful?
Thank cdf81
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Holiday Inn for a week on business. The first two days were awesome. Service was above average. The rooms were clean and the staff attentive. After the the second night, I noticed that the room wasn't as clean, or replenished as the first two nights. Nothing major, but noticeable...Things like cups, coffee and vacuuming The place... More 

Helpful?
Thank Tamoyer
Andy K, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Tamoyer, Thank you for choosing the Holiday Inn Chicago O'Hare Area! I'm disappointed that the level of service you receive was not up to our standards. I have made my housekeeping team aware of your review. We will use your review as a coaching lesson to ensure the level of service does not fall below our standards. Starting in... More 

Miami Beach, Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

What a treat! I asked for a gluten free beer at the bar and was sure they wouldn't have it. Guess what, they had tap gluten free beer! What a treat! I would come back just for this! Convenient hotel very close to the airport and gas station to fill up the tank.

Helpful?
Thank minime786
Andy K, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear minime785, Thank you for choosing the Holiday Inn Chicago O'Hare Area! While it look like you were sort of disappointed during your stay I'am happy that you were able to enjoy your non gluten beer at "Bar Louie" I will make sure I tell Bar Louie about your comments. Thank you for your feed back! Warm Regards, Andy Kim... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

I chose to book this hotel for a friends retreat. Blocked multiple rooms and due to a couple rooms within the block being noisy. The unprofessional and inadequate management order the entire floor to vacate the premises because they were not competent enough to decipher which rooms were loud. The front desk staff including the managers were rude the group.... More 

Helpful?
Thank hesaclassyone

Travelers are raving about these Chicago hotels

Collinsville, Illinois
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. It was a decent hotel. The rooms were a very nice size. There wasn't a vending machine on our floor. There's free breakfast although we didn't get up in time to enjoy it. The lobby is pretty small which made checking in a task with a long line. It's located right next to a lot... More 

Helpful?
Thank Rachel W
UK
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We waited over an hour for the shuttle, phoned hotel twice who said shuttle on way, not a good start after long flight! The other holiday inn shuttles went by 3 times before ours came. Check-in was friendly but no reaction when I mentioned the shuttle. Room was dated but comfortable, shower worked well. The coffee maker and safe didn't... More 

Helpful?
Thank travelbugWimborne_UK
Andy K, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear travelbugWimborne_UK, Thank you for choosing the Holiday Inn Chicago O'Hare Area, Our shuttle run ever 30 to 45 minutes. It leaves the hotel on the top and bottom of the hour. I'm disappointed that you had to wait over an hour for our shuttle. I apologies that the wait was longer than usually. We appreciate your candid feed back... More 

Winnipeg, Manitoba, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel offered a decent place to stay for a few nights as my husband and I were travelling through Chicago. We chose it for the location to the airport and it was close to the Blue Line station so we could easily go downtown. The room was clean, check-in went well and the staff was courteous. However, this hotel... More 

Helpful?
1 Thank EllenLG_12
Andy K, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear EllenG_12, Thank you for choosing the Holiday Inn Chicago O'Hare Area! While you point out of that our hotel has some wear and tear issues. I'm pleased to announce to you that we are planning to renovate our property starting this fall. Thank you for your candid feed back as were always looking to improve. Once again thank you... More 

Davenport, Iowa
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The location of the hotel is very good. It's right off the interstate and close to the airport. It's also close to many different restaurants and is not far from Schaumburg if your looking for something to do. The room was clean however a little ran down. The carpet stuck to my socks in places and looked like it could... More 

Helpful?
Thank Lindsey A
Andy K, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Lindsey A, Thank you for choosing the Holiday Inn Chicago O'Hare Area! I'm disappointed that our housekeeping team did not respect your request. I'll make sure I will tell the housekeeping team the importance of honoring a guest request. Our property will be going through a renovation starting in fall. Many of the issues you have address will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Location: United States > Illinois > Chicago > O'Hare
Price Range: $106 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#11 Best Value Hotel in Chicago
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