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Holiday Inn Chicago O'Hare

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597 Reviews from our TripAdvisor Community

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Showing 544: English reviews
California
Reviewed 3 weeks ago

Stayed here for the Park n fly. Room was average. It was clean, but nothing special. We did not experience any issues while staying here. Shuttle took a bit of time on our return. I had to call two times.

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Helpful?
Thank Muggs35
Reviewed 4 weeks ago

Nice hotel and close to the O'Hare Airport but if you pay for the Stay, Park and Ride you need to be wait a long time for pickup. They only have one bus and they do not pick you up at the baggage claim area. You have to walk all the way over to the bus/train terminal in order to...

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Helpful?
Thank Suanne W
Davenport, Iowa
Reviewed 4 weeks ago via mobile

The only reason why I didn't give this place a 1 or 2 was because of the front staff. The main purpose of the stay was for the Stay and Fly and it came up short on our return. I requested a shuttle which I was told the shuttle will be there in 20 mins as it was leaving the...

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Thank regime9
Reviewed December 11, 2016 via mobile

I was planning on staying with my Brother and Sister In law when I arrived in Chicago, however my train arrived 8 hours later than planned. It wasn't feasible for them to pick me up. So, I decided to make reservations near the airport. I chose the Holiday Inn at O'hare on Cumberland. Their rates were the lowest and the...

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Helpful?
Thank Gabbi D
Roc
Reviewed December 6, 2016 via mobile

Outstanding service!!! I planned a surprise for my guy and they were on board. They helped me keep him busy while I went to the room to get it ready. They made it look like we had to go back to the airport because we were actually going to the bulls game!!! The front desk was AMAZING!!!!!!! The food at...

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Thank laceyg51
Reviewed December 1, 2016 via mobile

Stayed one night due to a flight change yikes! Probably the worst hotel I have been to. I literally didn't even want to take my clothes off in the room. Beds were uncomfortable and didn't sleep all night. Decor and bathroom was really outdated. Like really really bad! Bar Louie we had dinner there and it was at least good!

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Helpful?
Thank Ltanco
IHGService, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Ltanco, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to know that the food served at Bar Louie is at par. However, we apologize if the quality...

Reviewed November 29, 2016

I stayed in this hotel this past weekend, Friday until Monday. First, let me say that bright spot here is the Front Desk Staff that I had the pleasure of dealing with. I believe they were honest, service oriented and relatively knowledgeable about how and when one needed assistance. But the facilities. First, the lobby. I arrived before check in...

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Helpful?
Thank Jonathan B
IHGService, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Jonathan B, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. We always strive to provide our guests with comfortable as well as friendly accommodations and we regret that...

Out Islands
Reviewed November 22, 2016

Pleasantly wonderful :) concerned for experience and comfort during 2-day staycation relatively minutes from Chicago via location. Unimaginable view provided great views of the city Your understanding of local and international visitors only added to the welcome and service received there, and comfy enough for a extended period. After traveling across Midwest greetings with hospitality A+ Thanks Samantha

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Thank Sebastian C
Michigan, USA
Reviewed November 15, 2016

Clean Room, Beds Comfortable. Parking. Breakfast buffet staff, not friendly. Some of the breakfast items were cold, but presentation was nice. Staff at the front desk were friendly. Little store on site was very nice.

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Thank eagle_christine53
Chicago, Illinois
Reviewed November 15, 2016 via mobile

Overall experience was great. Friendly staff and great location near airports. Stayed there before my business flight. Very clean rooms and comfortable beds. Will definitely use this hotel again! Thank you for a peaceful night sleep

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Thank calfound72
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Location: United States > Illinois > Chicago > O'Hare
Price Range: $97 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#16 Best Value Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travelers.
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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Enjoy the comfort of space to fit personal accommodation.”
 of 5 bubbles brandonreed86, Nov 22, 2016 | Read review
“Find another hotel”
 of 5 bubbles 677erneste, Sep 26, 2016 | Read review
“Near to the airport!”
 of 5 bubbles RebecaL16, Sep 15, 2016 | Read review
“High floor rooms have great Chicago view”
 of 5 bubbles Maciexx, Aug 31, 2016 | Read review
“Comfy rooms”
 of 5 bubbles 480jameyj, Aug 17, 2016 | Read review
5 of 5
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