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La Quinta Inn & Suites Chicago Downtown

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#84 of 185 Hotels in Chicago
Certificate of Excellence
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La Quinta Inn & Suites Chicago Downtown
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1,029 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Chicago, Illinois
Reviewed 5 days ago NEW

Due to work being extended a day I had to book for another night, they repeatedly told me there was no vacancy here and I could not stay another night. I contacted my booking agency and asked where the next spot to stay would be. in reality La Quinta was waiting for confirmation from my booking agency they were not...

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Helpful?
Thank dontstaylaquinta
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comments you have made about your experience. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the...

Texas
Reviewed 2 weeks ago

This hotel is a short walk from the Willis Tower, the Magnificent Mile, and Millennium Park, and for the price, it's hard to get much closer. Though the rooms are fairly basic (my biggest complaint was the styrofoam cups rather than actual glasses), they are spacious and clean with nice, big windows that offer a city view. The breakfast is...

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Helpful?
Thank TexasMargs
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care

South Bend, United States
Reviewed December 15, 2016

I initially started staying at this hotel due to the convenience of it being right across the street from my business. But I will always stay there from here on out because of the ridiculous pleasant staff!

Review collected in partnership with La Quinta
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Helpful?
Thank rachellynnej
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Thank you for taking the time to send your review. We receive many compliments on these fine employees who go above and beyond. Our location is also one of the things we take great pride in. We are lucky to be strategically located near many attractions and great restaurants. We are delighted to read that you had a...

Chicago, United States
Reviewed December 12, 2016

Friendly staff, EXTREMELY HELPFUL staff, close to where I needed to be (office, Union Station, consultant), good breakfast, lots of restaurants nearby to choose from, good wireless service, quick and easy to check in and out

Review collected in partnership with La Quinta
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Helpful?
Thank tajch
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We take pride in the features mentioned. We look forward to serving you again in the near future! Sincerely, LQ Customer Care

Dallas, Texas
Reviewed December 9, 2016

Rooms are very basic and everything seems a bit old. Too much mildew in the bathroom. I can't handle the breakfast for more than 3 days (those nasty, powdered eggs), although the staff there is great. But since you can't serve yourself, it makes it really difficult to get just what you want. Had a lower floor room facing the...

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Helpful?
Thank a-travelin-foodie
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Your honest and candid review of our hotel is greatly appreciated. We receive many compliments on our breakfast servers and appreciate your comments. We are extremely disappointed to hear that we did not exceed your expectations and sincerely apologize for the alley noise you experience and the disturbance it caused. We are also sorry that you didn’t find...

Dallas, Texas
Reviewed December 6, 2016 via mobile

For the past three hours (it's now 3:30 am) a series of garbage trucks have been LOUDLY unloading just a few floors below my hotel room. If you like to hear loud, abrupt bangs throughout the night-- this place is for you! Otherwise, I would advise the hotel to figure out what the hell is going on-- and fix it--...

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Helpful?
Thank Zack H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Zack, Thank you for your honest and candid review. We are extremely disappointed to hear about the noise of garbage trucks outside of your room. This is certainly not the kind of experience we want our guests to have and sincerely apologize for this disturbance! It was reported that management did move you to another room to ensure you...

Reviewed December 6, 2016

Will be back with our doggie! It is a great location for restaurants, theater and sites. Parking is perfect next door. Customer Service is tops. Breakfast was fresh. Hot food hot and cold food cold. Telling all our friends.

Review collected in partnership with La Quinta
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Helpful?
Thank J3153TPkarenv
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Thank you for such a great review! We are truly delighted to hear that we exceeded your expectations. Your guest experience is of the utmost importance to our staff. Being a pet friendly hotel is something we are proud of and we are so glad this amenity was recognized in your review along with our complimentary breakfast. We...

South Korea
Reviewed December 4, 2016

I stay other Laquinta (Chicago south, West lafayette). LaQuinta Inns & Suites is much better than the 2 La Quinta hotels from the viewpoint of bathroom cleanness, bedroom cleanness, high speed WiFi, better breakfast foods. I will stay La Quinta Inn & Suites when I will visit Chicago again.

Review collected in partnership with La Quinta
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Helpful?
Thank changyounga
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for taking the time to write your review. We will forward your comments to management so they can be addressed. We look forward to serving you again in the future. Sincerely, LQ Customer Care

Saint Louis, Missouri
Reviewed December 1, 2016

The Hotel Staff was very nice, friendly and helpful. The room was clean, the only problem was a drawer on the dresser wouldn't stay closed. The Breakfast was nice and kept me from spending money at a restaurant each morning.

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Helpful?
Thank bradleyprinting
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear brindlelover, First, thank you for taking the time to write your review. Second, thanks for mentioning our recent renovation at this property and reminding other guests that we are a “Pet Friendly” hotel. We are extremely proud of our beautiful property and the views of the marina are certainly a plus. Our location is definitely one of the things...

Buffalo, New York
Reviewed November 29, 2016

I had business meetings at Willis Tower, and this hotel was a great decision. It was essentially across the street, had a great breakfast offering with friendly staff, and the rooms were spacious and clean. I also got a great rate for my two-day stay (under $100/night). Anyone in the area needing a great hotel should seriously consider staying here.

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Helpful?
Thank Scott M
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about La Quinta Inn & Suites Chicago Downtown

Address: 1 South Franklin St, Chicago, IL 60606
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $130 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Chicago Downtown 3*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, LaQuinta, Travelocity and Priceline so you can book your La Quinta Inn & Suites Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn & Suites Chicago Downtown Hotel Chicago
La Quinta Inn And Suites Chicago Downtown
La Quinta Chicago
Hotel Style:
#36 Romantic Hotel in Chicago
#42 Business Hotel in Chicago
#61 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Chicago Downtown staff and other travelers.
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Questions? Get answers from La Quinta Inn & Suites Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chose corner room on back of hotel - very quiet.”
 of 5 bubbles jend892, Nov 25, 2016 | Read review
“overlooking franklin offers the brightest rooms”
 of 5 bubbles paulwoe, Oct 30, 2016 | Read review
“ask for an inner courtyard room -- for a more quiet night's sleep”
 of 5 bubbles 2walkonh2o, Sep 26, 2016 | Read review
“Parking is simple...best in Chicago”
 of 5 bubbles JimE782, Sep 22, 2016 | Read review
“Check for refrigerator and microwave”
 of 5 bubbles agriman, Sep 15, 2016 | Read review
5 of 5
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