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La Quinta Inn & Suites Chicago Downtown

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#76 of 185 Hotels in Chicago
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La Quinta Inn & Suites Chicago Downtown
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1,023 Reviews from our TripAdvisor Community

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Showing 962: English reviews
Dallas, Texas
Reviewed 2 days ago NEWvia mobile

For the past three hours (it's now 3:30 am) a series of garbage trucks have been LOUDLY unloading just a few floors below my hotel room. If you like to hear loud, abrupt bangs throughout the night-- this place is for you! Otherwise, I would advise the hotel to figure out what the hell is going on-- and fix it--...

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Helpful?
Thank Zack H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Zack, Thank you for your honest and candid review. We are extremely disappointed to hear about the noise of garbage trucks outside of your room. This is certainly not the kind of experience we want our guests to have and sincerely apologize for this disturbance! It was reported that management did move you to another room to ensure you...

Reviewed 2 days ago NEW

Will be back with our doggie! It is a great location for restaurants, theater and sites. Parking is perfect next door. Customer Service is tops. Breakfast was fresh. Hot food hot and cold food cold. Telling all our friends.

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Helpful?
Thank J3153TPkarenv
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Thank you for such a great review! We are truly delighted to hear that we exceeded your expectations. Your guest experience is of the utmost importance to our staff. Being a pet friendly hotel is something we are proud of and we are so glad this amenity was recognized in your review along with our complimentary breakfast. We...

Saint Louis, Missouri
Reviewed 1 week ago NEW

The Hotel Staff was very nice, friendly and helpful. The room was clean, the only problem was a drawer on the dresser wouldn't stay closed. The Breakfast was nice and kept me from spending money at a restaurant each morning.

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Helpful?
Thank bradleyprinting
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear brindlelover, First, thank you for taking the time to write your review. Second, thanks for mentioning our recent renovation at this property and reminding other guests that we are a “Pet Friendly” hotel. We are extremely proud of our beautiful property and the views of the marina are certainly a plus. Our location is definitely one of the things...

Buffalo, New York
Reviewed 1 week ago

I had business meetings at Willis Tower, and this hotel was a great decision. It was essentially across the street, had a great breakfast offering with friendly staff, and the rooms were spacious and clean. I also got a great rate for my two-day stay (under $100/night). Anyone in the area needing a great hotel should seriously consider staying here.

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Helpful?
Thank Scott M
Oak Forest, United States
Reviewed 1 week ago

My daughter and I had a very enjoyable time at LaQuinta staff is very friendly and helpful. Close to everything. We went to the lighting of the magnificient mile and the Christkrindl market. Planning on staying again next year.

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Helpful?
Thank catherinerQ3639DS
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Catherine, Your feedback of your recent stay is greatly appreciated. We are delighted that you and your daughter had a wonderful guest experience at our Chicago Downtown property. Our location is one of the things we pride ourselves in, and our staff members take their role in this industry very seriously. Your kind words will be passed on to...

Saint Louis, Missouri
Reviewed 1 week ago

We were in an excellent location! Close to Michigan Ave., and Millennium Park!We will definitely stay here again. I would recommend La Quinta, it you are staying downtown Chicago, parking is also very close to the hotel.

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Helpful?
Thank lorio999
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care

South Bend, Indiana
Reviewed 1 week ago via mobile

I have stayed here before and will stay again. Good location, good price, decent breakfast included. Some street and/or train noise but nothing major. Ask to be not on the Franklin Street side for a quieter room.

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Helpful?
Thank William N
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for staying frequently with us. We appreciate your repeat business and helpful feedback. Sincerely, LQ Customer Care

Reviewed 1 week ago

Hotel is clean, modern, with good location - quiet business area on weekends, but within easy walking distance of theater district. Even though the hotel was quite busy, I heard no noise from other guests. El is one block away. Staff is helpful (I forgot lotion on one of the first wintry days - they provided me with it for...

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Helpful?
Thank Jen D
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

It’s great to know that your stay with us at La Quinta Inn & Suites Chicago Downtown was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our...

Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

This is very convenient if you are going to the Lyric. Clean and basic. Service very good because we had two problems that were immediately solved. Terrible coffee ... thankfully Starbucks is across the street. Plastic cups, plates,etc seem out of step with today.

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Helpful?
Thank travelerpdx38
Reviewed 3 weeks ago

Very nice service. The Hotel is close of restaurants and It's safe to walk outside at night. The kitchen staff is VERY smilly and friendly but the quality of the food is not 5 stars but acceptable. I recommends this hotel without problem.

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Helpful?
Thank alejandrogC6258QR
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about La Quinta Inn & Suites Chicago Downtown

Address: 1 South Franklin St, Chicago, IL 60606-4611
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $136 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Chicago Downtown 3*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, LaQuinta, Odigeo and Travelocity so you can book your La Quinta Inn & Suites Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn And Suites Chicago Downtown
La Quinta Inn & Suites Chicago Downtown Hotel Chicago
La Quinta Chicago
Hotel Style:
#36 Romantic Hotel in Chicago
#42 Business Hotel in Chicago
#61 Family Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Chicago Downtown staff and other travelers.
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Questions? Get answers from La Quinta Inn & Suites Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chose corner room on back of hotel - very quiet.”
 of 5 bubbles jend892, 1 week ago | Read review
“overlooking franklin offers the brightest rooms”
 of 5 bubbles paulwoe, Oct 30, 2016 | Read review
“ask for an inner courtyard room -- for a more quiet night's sleep”
 of 5 bubbles 2walkonh2o, Sep 26, 2016 | Read review
“Parking is simple...best in Chicago”
 of 5 bubbles JimE782, Sep 22, 2016 | Read review
“Check for refrigerator and microwave”
 of 5 bubbles agriman, Sep 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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