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The Hotel at Midtown

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2444 N Elston Ave, Chicago, IL 60647-2002
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Traveler (20)
Dining (3)
Pool & Beach (3)

About

#162 of 215 hotels in Chicago
Location
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Value
We built the Hotel at Midtown for active travelers who believe in balance. Our fitness offerings may have drawn you here, but we know you still want a luxurious, beautiful atmosphere. Our design is modern and refined. As a hotel guest, you're an honorary member of our world-class athletic club. During your stay, you can experience every one of our fitness and wellness offerings, including two pools, a mind-body studio, a boxing gym, cycle studio, Les Mills group classes, 40 yards of indoor turf, golf simulators, and so much more. All that, plus everything you'd expect from a resort, like our rooftop bar, restaurant, and full spa. You’ll enjoy one of our 55 rooms, featuring contemporary design elements with luxury amenities and breathtaking city views. Four suites are available, including a two-story penthouse suite with a private balcony and one suite designed by tennis star Venus Williams
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
45Reviews0Q+A9Room tips
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Popular mentions
Joan B wrote a review Oct 2020
Rockford, Illinois1 contribution
. Parking is free. Staff is.great. Hotel is modern and super clean. I would not say here again due to excessive noise.from amplified exercise class starting 8am. At 1 am we could hear the conversation clearly and loudly through the closed room next door and sounds from above not sure from what. If you get up early and want to exercise in superb facilities and put on headphones or ear plugs to sleep you will love this hotel. Good hotel coffee. Sit down food area closed due to COVID but nice snack bar available. Desk took off my resort fee when I complained about the class noise. I should have done my research better.
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Date of stay: October 2020Trip type: Traveled with family
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Dustin Gourley wrote a review Sep 2020
Chicago, Illinois1 contribution
The hotel attempted to charge me a 2nd night, and we were unable to make reservations with anywhere close to the same opportunity as regular members. The staff was rude. Additionally, the hotel allowed a 100+ person party until 4 a.m. when fights broke out and police arrive. I hope you have better luck :(
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Date of stay: August 2020
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Response from Sonia Villagomez, Guest Services / Front Office at The Hotel at Midtown
Responded Sep 11, 2020
Hello 801dusty, Thank you for your feedback during your recent visit to Midtown. We apologize for this experience and thought all was resolved prior to check out. Please contact me at your convenience to further discuss. Warm regards, Sonia Villagomez
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ajbailey2964 wrote a review Aug 2020
Atlanta, Georgia10 contributions5 helpful votes
Outstanding stay at Hotel Midtown . All safety measures for Covid19 respected and staff Very accommodating. Beautiful fitness facility where I could get a high level workout and conduct business. Thank you Alex for the fabulous upgrade! I will be back!
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Date of stay: August 2020Trip type: Traveled solo
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Response from Amy Chasse, Other at The Hotel at Midtown
Responded Aug 14, 2020
Hello ajbailey2964, Thank you for your feedback on you recent visit to Midtown. We are committed as a team to providing our very best in service with a direct focus on safety and cleanliness of our facility. Thank you for choosing to escape with us, please visit again soon! Warm regards, Sonia Villagomez
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LeeinVAUSA wrote a review Feb 2020
Alexandria, Virginia288 contributions92 helpful votes
I rate this hotel as a three star but know that it has very good parts and not so good. Let’s start with the pros: Clean, modern, great fitness center (this is atop an athletic club). Both breakfast and lunch menus and food were good, healthy options. Bar has a sufficient choice for everyone. It was wintertime so we didn’t use the outdoor pool, but I suspect it is fun. While not in a tourist area, it is in a good location if you need to stop by a store to pick up something you need or forgot. Staff were friendly without exception. Rooms have ample space and everything you need. The rate is reasonable too, even with the $25 daily resort fee. In room coffee was good too and there is a small refrigerator. The cons: not a place for rest or quiet. The beds are very firm, too firm really to feel comfortable. I found myself tossing around quite a bit. On our first night, we awoke at 3 am hearing the workout room below. Someone was really jamming and they no doubt had a good session. It was loud enough that I could recognize each set. I mentioned it to management the next morning and it didn’t happen again. The gym is closed until 5 am so it was odd. Other reviews note this and I know that we were not dreaming. You can hear a lot of noise between rooms as there isn’t much acoustic dampening, but our neighbors were quiet once they got settled. Our friends stayed on the 5th floor, one floor up from us. They didn’t have the noise problem. Maybe you want to ask for a room on floor 5.
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
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Response from Amy Chasse, Other at The Hotel at Midtown
Responded Feb 25, 2020
Hello LeeinVAUSA, Thank you so much for the review and candid feedback. We are happy to read of exceeding your expectations in service however very sorry for your poor experience and disheartened that you were unable to enjoy restful stay during your time with us. Please allow us an opportunity to make it right; we will not let you down again. We hope we have the opportunity to create a fantastic experience for you and regain your trust. Warm regards, Sonia Villagomez
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AmyBCooper wrote a review Feb 2020
Chicago, Illinois21 contributions38 helpful votes
I had two of my sisters stay in the hotel at my recommendation. It is lovely and the gym is very nice - I am a member. HOWEVER, THERE IS ONE HUGE PROBLEM!!! If you are on the4th floor, the noise from the area below is unbelievably loud. It started at 3:00 am and went until the exercise class began at 5:00 am and built from there. When my sister called me I could hear it on the phone! The worst part was when I called (I am a member) main desk on before their 2nd night of the stay they insisted IT DIDN"T HAPPEN!! No apology, no "I'll check it tonight" seriously, a condescending person named Joshua Dailey basically told me he thought it didn't start until 5:00 am....which wouldn't be acceptable either - but it was as if that was ok ?? Do not stay here if they can't guarantee 5th floor rooms!!!
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Stay on the 5th floor - not the 4th floor adjacent to the 3rd floor exercise area.
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2 Helpful votes
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Response from Amy Chasse, Other at The Hotel at Midtown
Responded Feb 25, 2020
Hello AmyBCooper, Thank you for your feedback. We hope you will accept our sincerest apology for this recent experience and wish we could have addressed these concerns during your sisters visit. I am very sorry for the noise interruption as well as any miscommunication from our team. Rest assured that we take feedback very seriously and this has presented us with a retraining opportunity with our team while this is not the level of service we aim to deliver. In hopes of making amends, I would like an opportunity to have your family return for a seamless visit. Please contact me directly if I can assist you further. Sincere thanks again Amy.
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PRICE RANGE
$225 - $460 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoNorth Side / Bucktown
NUMBER OF ROOMS
55
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Frequently Asked Questions about The Hotel at Midtown
Which popular attractions are close to The Hotel at Midtown?
Nearby attractions include Team vs Time (0.5 miles), Lotties Pub (0.7 miles), and The Map Room (0.6 miles).
What are some of the property amenities at The Hotel at Midtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Hotel at Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel at Midtown?
Yes, free parking is available to guests.
What are some restaurants close to The Hotel at Midtown?
Conveniently located restaurants include The Bristol, Owen and Engine, and Margie's Candies.
Are there opportunities to exercise at The Hotel at Midtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Hotel at Midtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Hotel at Midtown?
Many travelers enjoy visiting Garfield Park Conservatory (3.4 miles), The Rookery Building (4.1 miles), and Macy's on State Street (3.9 miles).
Is The Hotel at Midtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.